Posts made by sideone

Previously, we were able to search hosts by serial number, the SN that was stored in Inventory Static under “System Serial”. This no longer works in the latest version.

Not sure if bug or by design.

@iljared98 this is what we do too.

@Laurent we’re on FOG 1.6, but I think its the same as 1.5.10. FOG doesn’t let you see the AD password once input, but I’d echo @JJ-Fullmer’s point of using a specific account

Do you get any error message in the FOG.log file in the root of C on a client?

@Tom-Elliott latest pull working correctly again. Thanks for sorting!

@Tom-Elliott updated to 2138 but now snapins not working. No http or https in the Communication download string. This is on the master FOG server, I haven’t updated the storage nodes yet.

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 18/10/2024 11:10:05 Client-Info Client Version: 0.13.0
 18/10/2024 11:10:05 Client-Info Client OS:      Windows
 18/10/2024 11:10:05 Client-Info Server Version: 1.6.0-beta.2138
 18/10/2024 11:10:05 Middleware::Response Success
 18/10/2024 11:10:05 SnapinClient Running snapin IPEvo-Visualiser
 18/10/2024 11:10:05 Middleware::Communication Download: ://10.16.46.84//fog/service/snapins.file.php?mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&taskid=1711
 18/10/2024 11:10:05 Middleware::Communication ERROR: Could not download file
 18/10/2024 11:10:05 Middleware::Communication ERROR: Illegal characters in path.
 18/10/2024 11:10:05 SnapinClient C:\Program Files (x86)\FOG\tmp\Visualizer_win7-11_v3.6.0.1.msi
 18/10/2024 11:10:05 Middleware::Communication URL: http://10.16.46.84/fog/service/snapins.checkin.php?taskid=1711&exitcode=-1&mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&newService&json
------------------------------------------------------------------------------

Restoring the /var/www/html/fog/lib/client/snapinclient.class.php file from beta 2132 starts working again

@Tom-Elliott said in Snapins not deploying: Illegal characters in path.:

You use location plugin, correct?

Yes, that’s right.

I’ve pushed another fix that I think might help here and it takes a slightly different approach albeit similar.

Awesome, thanks. I’ll give it a try today

@JJ-Fullmer You were correct about the download link not being formed properly. I went looking in the code and found a change in the /var/www/html/fog/lib/client/snapinclient.class.php file from a working version of FOG (1.6 beta 2132) to the latest version.

Copying over the old version of this file and snapins are installing correctly now.

@Tom-Elliott this should probably be moved to the Bug Reports forum if that’s possible? The difference in the files is the latest version is missing the below code around line 185

$location = sprintf(
  '%s://%s/%s',
   self::$httpproto,
   $StorageNode->get('ip'),
   $StorageNode->get('webroot')
);

and there are a few changes elsewhere too.

Thanks all!

@JJ-Fullmer yes, that could be it. I’ve found a FOG.log from a few weeks ago that has http:// in the download link:

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 03/10/2024 11:22:15 Client-Info Client Version: 0.13.0
 03/10/2024 11:22:15 Client-Info Client OS:      Windows
 03/10/2024 11:22:15 Client-Info Server Version: 1.6.0-beta.2132
 03/10/2024 11:22:15 Middleware::Response Success
 03/10/2024 11:22:15 SnapinClient Running snapin LetterJoin Fonts - Little Mead
 03/10/2024 11:22:15 Middleware::Communication Download: http://10.xx.yy.zz//fog/service/snapins.file.php?mac=B4:B6:86:DF:3A:9B|92:32:4B:5B:31:DD|D2:32:4B:5B:31:DD|90:32:4B:5B:31:DE||90:32:4B:5B:31:DD&taskid=1618
 03/10/2024 11:22:38 SnapinClient C:\Program Files (x86)\FOG\tmp\f1k1w2x2z2.msi
 03/10/2024 11:22:38 Bus Emmiting message on channel: Notification
 03/10/2024 11:22:38 SnapinClient Starting snapin
 03/10/2024 11:22:40 SnapinClient Snapin finished
 03/10/2024 11:22:40 SnapinClient Return Code: 0
 03/10/2024 11:22:40 Bus Emmiting message on channel: Notification
 03/10/2024 11:22:40 Middleware::Communication URL: http://10.xx.yy.zz/fog/service/snapins.checkin.php?taskid=1618&exitcode=0&mac=B4:B6:86:DF:3A:9B|92:32:4B:5B:31:DD|D2:32:4B:5B:31:DD|90:32:4B:5B:31:DE||90:32:4B:5B:31:DD&newService&json
------------------------------------------------------------------------------

@JJ-Fullmer its happening on all snapins, but it tries the first one and then stops.

FOG.log for the snapin today:

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 17/10/2024 08:41:58 Client-Info Client Version: 0.13.0
 17/10/2024 08:41:58 Client-Info Client OS:      Windows
 17/10/2024 08:41:58 Client-Info Server Version: 1.6.0-beta.2135
 17/10/2024 08:41:58 Middleware::Response Success
 17/10/2024 08:41:58 SnapinClient Running snapin IPEvo-Visualiser
 17/10/2024 08:41:58 Middleware::Communication Download: ://10.xx.xx.xx//fog/service/snapins.file.php?mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&taskid=1700
 17/10/2024 08:41:58 Middleware::Communication ERROR: Could not download file
 17/10/2024 08:41:58 Middleware::Communication ERROR: Illegal characters in path.
 17/10/2024 08:41:58 SnapinClient C:\Program Files (x86)\FOG\tmp\Visualizer_win7-11_v3.6.0.1.msi
 17/10/2024 08:41:59 Middleware::Communication URL: http://10.xx.xx.xx/fog/service/snapins.checkin.php?taskid=1700&exitcode=-1&mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&newService&json
------------------------------------------------------------------------------

The only things in the www-error.log:

[17-Oct-2024 07:41:24 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335
[17-Oct-2024 07:41:24 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 340
[17-Oct-2024 07:41:24 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 398
[17-Oct-2024 07:42:05 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335

@Tom-Elliott the device is showing in pending devices now, thank you!

@Tom-Elliott Am I looking in /var/log/php-fpm?

If so, in error.log:

[13-Oct-2024 03:34:06] NOTICE: error log file re-opened
[16-Oct-2024 08:07:18] NOTICE: Terminating ...
[16-Oct-2024 08:07:18] NOTICE: exiting, bye-bye!
[16-Oct-2024 08:07:38] NOTICE: fpm is running, pid 3879423
[16-Oct-2024 08:07:38] NOTICE: ready to handle connections
[16-Oct-2024 08:07:38] NOTICE: systemd monitor interval set to 10000ms

in www-error.log around the time:

[16-Oct-2024 09:42:37 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335
[16-Oct-2024 09:42:37 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 340
[16-Oct-2024 09:42:37 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 398
[16-Oct-2024 09:42:42 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335
[16-Oct-2024 09:42:42 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 340
[16-Oct-2024 09:42:42 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 398
[16-Oct-2024 09:44:07 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:07 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:21 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:21 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:30 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:30 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:38 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:38 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:40 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:40 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:41 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:41 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:50 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:50 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:45:23 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335

Is there anything after the registration attempt?

Nothing in the FOG.log on the client, just repeated attempts to register every 2 minutes.
Thanks

@Tom-Elliott there’s nothing showing in Pending Hosts at all.

None of these MACs are showing in Pending MACs either.

E8:D8:D1:53:BE:12|98:AF:65:9C:AE:6A|9A:AF:65:9C:AE:69|98:AF:65:9C:AE:69|98:AF:65:9C:AE:6D

It has been working up until quite recently, but I can’t say exactly when Pending Hosts stopped receiving devices.

Thanks

EDIT to add: navigating to http://10.xx.xx.xx/fog/service/register.php on the main server IP returns:

#!im

Installed the FOG client and its started but its not adding the host to “Pending Hosts” on FOG dashboard. We sometimes manually add the FOG client on devices that have no ethernet port to push out snapins etc in line with our networked devices.

Error in client is below:

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 16/10/2024 10:38:42 Client-Info Version: 0.13.0
 16/10/2024 10:38:42 Client-Info OS:      Windows
 16/10/2024 10:38:42 Middleware::Authentication Waiting for authentication timeout to pass
 16/10/2024 10:40:40 Middleware::Communication Download: http://10.xx.xx.xx/fog/management/other/ssl/srvpublic.crt
 16/10/2024 10:40:40 Middleware::Authentication Cert OK
 16/10/2024 10:40:40 Middleware::Authentication No token found at C:\Program Files (x86)\FOG\token.dat, this is expected if the client has not authenticated before
 16/10/2024 10:40:40 Middleware::Authentication ERROR: Could not get security token
 16/10/2024 10:40:40 Middleware::Authentication ERROR: Could not find file 'C:\Program Files (x86)\FOG\token.dat'.
 16/10/2024 10:40:40 Middleware::Communication POST URL: http://10.xx.xx.xx/fog/management/index.php?sub=requestClientInfo&authorize&newService
 16/10/2024 10:40:41 Middleware::Response Invalid host
 16/10/2024 10:40:41 Middleware::Communication URL: http://10.xx.xx.xx/fog/service/register.php?hostname=XXX-LAP-28&mac=E8:D8:D1:53:BE:12|98:AF:65:9C:AE:6A|9A:AF:65:9C:AE:69|98:AF:65:9C:AE:69|98:AF:65:9C:AE:6D&newService&json

Many thanks!

We’re on FOG 1.6.0-beta.2134 with multiple storage nodes. Snapins are no longer being deployed correctly.

Error happens on master and storage nodes, snapin has replicated to all nodes successfully.

Error from client is:

SnapinClient---------------------------------
------------------------------------------------------------------------------
 16/10/2024 08:17:55 Client-Info Client Version: 0.13.0
 16/10/2024 08:17:55 Client-Info Client OS:      Windows
 16/10/2024 08:17:55 Client-Info Server Version: 1.6.0-beta.2134
 16/10/2024 08:17:55 Middleware::Response Success
 16/10/2024 08:17:55 SnapinClient Running snapin LetterJoinFonts - BLC
 16/10/2024 08:17:55 Middleware::Communication Download: ://10.xx.xxx.xx//fog/service/snapins.file.php?mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&taskid=1698
 16/10/2024 08:17:55 Middleware::Communication ERROR: Could not download file
 16/10/2024 08:17:55 Middleware::Communication ERROR: Illegal characters in path.
 16/10/2024 08:17:55 SnapinClient C:\Program Files (x86)\FOG\tmp\LetterJoinBLC.msi
 16/10/2024 08:17:55 Middleware::Communication URL: http://10.YY.yyy.yyy/fog/service/snapins.checkin.php?taskid=1698&exitcode=-1&mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&newService&json

Not sure if its relevant, but the task ID listed above is different to the task ID shown in the History Report.

@Tom-Elliott yay, thank you

We’re working on our asset registers. FOG has all the data for CPU, memory etc in the host’s Inventory tab, but when I come to run an Inventory report the only columns it will let me have are Memory (as well as serial and hostname). Could it display and export CPU version and speed, System Manufacturer and Hard Drive model too?

Many thanks

@Tom-Elliott Looks like its working now, thank you!