Posts made by sideone

@JJ-Fullmer its happening on all snapins, but it tries the first one and then stops.

FOG.log for the snapin today:

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 17/10/2024 08:41:58 Client-Info Client Version: 0.13.0
 17/10/2024 08:41:58 Client-Info Client OS:      Windows
 17/10/2024 08:41:58 Client-Info Server Version: 1.6.0-beta.2135
 17/10/2024 08:41:58 Middleware::Response Success
 17/10/2024 08:41:58 SnapinClient Running snapin IPEvo-Visualiser
 17/10/2024 08:41:58 Middleware::Communication Download: ://10.xx.xx.xx//fog/service/snapins.file.php?mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&taskid=1700
 17/10/2024 08:41:58 Middleware::Communication ERROR: Could not download file
 17/10/2024 08:41:58 Middleware::Communication ERROR: Illegal characters in path.
 17/10/2024 08:41:58 SnapinClient C:\Program Files (x86)\FOG\tmp\Visualizer_win7-11_v3.6.0.1.msi
 17/10/2024 08:41:59 Middleware::Communication URL: http://10.xx.xx.xx/fog/service/snapins.checkin.php?taskid=1700&exitcode=-1&mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&newService&json
------------------------------------------------------------------------------

The only things in the www-error.log:

[17-Oct-2024 07:41:24 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335
[17-Oct-2024 07:41:24 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 340
[17-Oct-2024 07:41:24 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 398
[17-Oct-2024 07:42:05 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335

@Tom-Elliott the device is showing in pending devices now, thank you!

@Tom-Elliott Am I looking in /var/log/php-fpm?

If so, in error.log:

[13-Oct-2024 03:34:06] NOTICE: error log file re-opened
[16-Oct-2024 08:07:18] NOTICE: Terminating ...
[16-Oct-2024 08:07:18] NOTICE: exiting, bye-bye!
[16-Oct-2024 08:07:38] NOTICE: fpm is running, pid 3879423
[16-Oct-2024 08:07:38] NOTICE: ready to handle connections
[16-Oct-2024 08:07:38] NOTICE: systemd monitor interval set to 10000ms

in www-error.log around the time:

[16-Oct-2024 09:42:37 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335
[16-Oct-2024 09:42:37 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 340
[16-Oct-2024 09:42:37 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 398
[16-Oct-2024 09:42:42 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335
[16-Oct-2024 09:42:42 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 340
[16-Oct-2024 09:42:42 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 398
[16-Oct-2024 09:44:07 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:07 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:21 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:21 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:30 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:30 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:38 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:38 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:40 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:40 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:41 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:41 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:50 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:44:50 UTC] PHP Warning:  Undefined property: stdClass::$clientload in /var/www/html/fog/lib/fog/storagegroup.class.php on line 319
[16-Oct-2024 09:45:23 UTC] PHP Warning:  Undefined array key "menuAccess" in /var/www/html/fog/lib/fog/bootmenu.class.php on line 335

Is there anything after the registration attempt?

Nothing in the FOG.log on the client, just repeated attempts to register every 2 minutes.
Thanks

@Tom-Elliott there’s nothing showing in Pending Hosts at all.

None of these MACs are showing in Pending MACs either.

E8:D8:D1:53:BE:12|98:AF:65:9C:AE:6A|9A:AF:65:9C:AE:69|98:AF:65:9C:AE:69|98:AF:65:9C:AE:6D

It has been working up until quite recently, but I can’t say exactly when Pending Hosts stopped receiving devices.

Thanks

EDIT to add: navigating to http://10.xx.xx.xx/fog/service/register.php on the main server IP returns:

#!im

Installed the FOG client and its started but its not adding the host to “Pending Hosts” on FOG dashboard. We sometimes manually add the FOG client on devices that have no ethernet port to push out snapins etc in line with our networked devices.

Error in client is below:

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 16/10/2024 10:38:42 Client-Info Version: 0.13.0
 16/10/2024 10:38:42 Client-Info OS:      Windows
 16/10/2024 10:38:42 Middleware::Authentication Waiting for authentication timeout to pass
 16/10/2024 10:40:40 Middleware::Communication Download: http://10.xx.xx.xx/fog/management/other/ssl/srvpublic.crt
 16/10/2024 10:40:40 Middleware::Authentication Cert OK
 16/10/2024 10:40:40 Middleware::Authentication No token found at C:\Program Files (x86)\FOG\token.dat, this is expected if the client has not authenticated before
 16/10/2024 10:40:40 Middleware::Authentication ERROR: Could not get security token
 16/10/2024 10:40:40 Middleware::Authentication ERROR: Could not find file 'C:\Program Files (x86)\FOG\token.dat'.
 16/10/2024 10:40:40 Middleware::Communication POST URL: http://10.xx.xx.xx/fog/management/index.php?sub=requestClientInfo&authorize&newService
 16/10/2024 10:40:41 Middleware::Response Invalid host
 16/10/2024 10:40:41 Middleware::Communication URL: http://10.xx.xx.xx/fog/service/register.php?hostname=XXX-LAP-28&mac=E8:D8:D1:53:BE:12|98:AF:65:9C:AE:6A|9A:AF:65:9C:AE:69|98:AF:65:9C:AE:69|98:AF:65:9C:AE:6D&newService&json

Many thanks!

We’re on FOG 1.6.0-beta.2134 with multiple storage nodes. Snapins are no longer being deployed correctly.

Error happens on master and storage nodes, snapin has replicated to all nodes successfully.

Error from client is:

SnapinClient---------------------------------
------------------------------------------------------------------------------
 16/10/2024 08:17:55 Client-Info Client Version: 0.13.0
 16/10/2024 08:17:55 Client-Info Client OS:      Windows
 16/10/2024 08:17:55 Client-Info Server Version: 1.6.0-beta.2134
 16/10/2024 08:17:55 Middleware::Response Success
 16/10/2024 08:17:55 SnapinClient Running snapin LetterJoinFonts - BLC
 16/10/2024 08:17:55 Middleware::Communication Download: ://10.xx.xxx.xx//fog/service/snapins.file.php?mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&taskid=1698
 16/10/2024 08:17:55 Middleware::Communication ERROR: Could not download file
 16/10/2024 08:17:55 Middleware::Communication ERROR: Illegal characters in path.
 16/10/2024 08:17:55 SnapinClient C:\Program Files (x86)\FOG\tmp\LetterJoinBLC.msi
 16/10/2024 08:17:55 Middleware::Communication URL: http://10.YY.yyy.yyy/fog/service/snapins.checkin.php?taskid=1698&exitcode=-1&mac=0C:9D:92:C9:DE:33|0C:9D:92:C9:DE:32&newService&json

Not sure if its relevant, but the task ID listed above is different to the task ID shown in the History Report.

@Tom-Elliott yay, thank you

We’re working on our asset registers. FOG has all the data for CPU, memory etc in the host’s Inventory tab, but when I come to run an Inventory report the only columns it will let me have are Memory (as well as serial and hostname). Could it display and export CPU version and speed, System Manufacturer and Hard Drive model too?

Many thanks

@Tom-Elliott Looks like its working now, thank you!

@Tom-Elliott updated and working - thanks for fixing!

There seems to be no way to change the location associated with a host in the GUI. We can set the location in the FOG boot menu when running a full inventory setup, but cannot alter this location after the fact.

@Tom-Elliott Tried Ctrl-Shift-R but settings not retaining the search order, I’m afraid.

@Tom-Elliott thanks - is there a setting that has to be changed? It doesn’t save it automatically.

When loading a Host Login History (or other data sorted by time/date), FOG 1.6 defaults to oldest first. Whilst this can be sorted, when the page is reloaded it returns to oldest first.

Newest first (or a set user preference) would be more useful (certainly for login history). No urgency for this feature.

Great, thanks. Bug resolved!

Manually installed the php-pecl-ssh2 module on the master server and all is now working, thanks.

Apologies in advance and thanks for testing.

That’s what we’re doing here Thanks for solving so quickly.

Latest log file here, there’s errors at 11:30 when I edited the page last but no error shown on the UI.
www-error.log

Here you go

www-error.log

@Tom-Elliott said in 1.6.0-alpha.1377 not showing available images on host:

Now, we have heard occasionally people have UI loading slowdowns when they’re suing FOG Client in their environment and the number of machines and check in times are just too frequent for the FOG Server to keep up and respond to all of them.

Sounds about right, I’ve turned it to 5 minutes but maybe I’ll try it at 30 and see what happens. We have about 1300 host entries (although they’re probably not all active now) but most should be off during the summer holidays. Thanks