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    Unable to get subsection and error: (500)

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    • Greg PlamondonG
      Greg Plamondon Testers @Tom Elliott
      last edited by

      @Tom-Elliott said in Unable to get subsection and error: (500):

      @MadsMagnus If the server is giving this issue (which it is), then update the server.

      Worked for me, Thanks.

      1 Reply Last reply Reply Quote 0
      • M
        MadsMagnus @Tom Elliott
        last edited by

        @Tom-Elliott

        Server updated to 7907 but still the same… Does the newest trunk have an updated FOGservice aswell?

        Unable to get subsection
        Object reference not set to an instance of an object
        Unable to run module
        Object reference not set to an instance of an object

        1 Reply Last reply Reply Quote 0
        • J
          Joe Schmitt Senior Developer
          last edited by

          @MadsMagnus, the client hasn’t been updated yet. I verified and the latest revision (7931) sends all of the correct data to the client. 7907 should as well. More than likely there’s and Authentication section in your fog.log file which will state it failed to authenticate (probably an invalid security token). Try “Resetting Encryption Data” for the computer having this issue?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          M 1 Reply Last reply Reply Quote 1
          • M
            MadsMagnus @Joe Schmitt
            last edited by

            @Joe-Schmitt

            Not exactly sure what you mean by that.

            But I do see this in the log:
            Authentication ERROR: Could not get security token
            Authentication ERROR: Could not find file C:\Program Files (x86)\FOG\token.dat

            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
            • U
              URfog
              last edited by

              Same for me

              Version 7937 Debian 8

              SERVER

              OS: Debian 9.6
              Fog version: FOG 1.5.5

              1 Reply Last reply Reply Quote 0
              • Wayne WorkmanW
                Wayne Workman @MadsMagnus
                last edited by

                @MadsMagnus The “reset encryption” can be done from the host’s general menu, it’s a huge button at the top that says “reset encryption data”. You can also do this via groups using the same method.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                Daily Clean Installation Results:
                https://fogtesting.fogproject.us/
                FOG Reporting:
                https://fog-external-reporting-results.fogproject.us/

                M 1 Reply Last reply Reply Quote 0
                • M
                  MadsMagnus @Wayne Workman
                  last edited by

                  @Wayne-Workman

                  This worked perfectly. Now the log just says:

                  “Users still logged in and enforce is disabled, delaying any further actions”

                  I cannot seem to find a solution to this, let alone understand what they mean by “enforce”

                  1 Reply Last reply Reply Quote 0
                  • U
                    URfog
                    last edited by

                    I use FOG_ENFORCE_HOST_CHANGES in the Active Directory Defaults Section.

                    Perhaps that …

                    SERVER

                    OS: Debian 9.6
                    Fog version: FOG 1.5.5

                    M 1 Reply Last reply Reply Quote 0
                    • M
                      MadsMagnus @URfog
                      last edited by

                      @URfog

                      Yeah maybe it will work if I am part of an AD, but the machine I am testing this on is the Windows image - so no AD for this bad boy.

                      1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman
                        last edited by Wayne Workman

                        Asking @joe-schmitt to take a second look. In the mean time, @MadsMagnus please post a newer log.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          MadsMagnus @Wayne Workman
                          last edited by

                          @Wayne-Workman

                          I just tried adding some real hosts (non VM), they are renaming just fine.

                          1 Reply Last reply Reply Quote 0
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