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Unable to get subsection and error: (500)

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  • T
    Tom Elliott @MadsMagnus
    last edited by May 27, 2016, 12:48 PM

    @MadsMagnus If the server is giving this issue (which it is), then update the server.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    M G 2 Replies Last reply May 27, 2016, 12:54 PM Reply Quote 0
    • M
      MadsMagnus @Tom Elliott
      last edited by May 27, 2016, 12:54 PM

      @Tom-Elliott

      I see nothing in my apache2 log since monday… Quite strange.

      T 1 Reply Last reply May 27, 2016, 12:55 PM Reply Quote 0
      • T
        Tom Elliott @MadsMagnus
        last edited by May 27, 2016, 12:55 PM

        @MadsMagnus What do you mean?

        Did you update?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        M 2 Replies Last reply May 27, 2016, 1:03 PM Reply Quote 0
        • M
          MadsMagnus @Tom Elliott
          last edited by May 27, 2016, 1:03 PM

          @Tom-Elliott

          Literally my apache2 log does not have a new post since monday… A lot has happened since monday ^^ But I probably got the FOG server running properly there.

          I will snapshot my VM and give it an update.

          1 Reply Last reply Reply Quote 0
          • G
            Greg Plamondon Testers @Tom Elliott
            last edited by May 27, 2016, 2:38 PM

            @Tom-Elliott said in Unable to get subsection and error: (500):

            @MadsMagnus If the server is giving this issue (which it is), then update the server.

            Worked for me, Thanks.

            1 Reply Last reply Reply Quote 0
            • M
              MadsMagnus @Tom Elliott
              last edited by May 30, 2016, 8:15 AM

              @Tom-Elliott

              Server updated to 7907 but still the same… Does the newest trunk have an updated FOGservice aswell?

              Unable to get subsection
              Object reference not set to an instance of an object
              Unable to run module
              Object reference not set to an instance of an object

              1 Reply Last reply Reply Quote 0
              • J
                Joe Schmitt Senior Developer
                last edited by May 30, 2016, 4:26 PM

                @MadsMagnus, the client hasn’t been updated yet. I verified and the latest revision (7931) sends all of the correct data to the client. 7907 should as well. More than likely there’s and Authentication section in your fog.log file which will state it failed to authenticate (probably an invalid security token). Try “Resetting Encryption Data” for the computer having this issue?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                M 1 Reply Last reply May 31, 2016, 8:39 AM Reply Quote 1
                • M
                  MadsMagnus @Joe Schmitt
                  last edited by May 31, 2016, 8:39 AM

                  @Joe-Schmitt

                  Not exactly sure what you mean by that.

                  But I do see this in the log:
                  Authentication ERROR: Could not get security token
                  Authentication ERROR: Could not find file C:\Program Files (x86)\FOG\token.dat

                  W 1 Reply Last reply May 31, 2016, 10:12 PM Reply Quote 0
                  • U
                    URfog
                    last edited by May 31, 2016, 8:58 AM

                    Same for me

                    Version 7937 Debian 8

                    SERVER

                    OS: Debian 9.6
                    Fog version: FOG 1.5.5

                    1 Reply Last reply Reply Quote 0
                    • W
                      Wayne Workman @MadsMagnus
                      last edited by May 31, 2016, 10:12 PM

                      @MadsMagnus The “reset encryption” can be done from the host’s general menu, it’s a huge button at the top that says “reset encryption data”. You can also do this via groups using the same method.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      M 1 Reply Last reply Jun 7, 2016, 9:01 AM Reply Quote 0
                      • M
                        MadsMagnus @Wayne Workman
                        last edited by Jun 7, 2016, 9:01 AM

                        @Wayne-Workman

                        This worked perfectly. Now the log just says:

                        “Users still logged in and enforce is disabled, delaying any further actions”

                        I cannot seem to find a solution to this, let alone understand what they mean by “enforce”

                        1 Reply Last reply Reply Quote 0
                        • U
                          URfog
                          last edited by Jun 7, 2016, 10:44 AM

                          I use FOG_ENFORCE_HOST_CHANGES in the Active Directory Defaults Section.

                          Perhaps that …

                          SERVER

                          OS: Debian 9.6
                          Fog version: FOG 1.5.5

                          M 1 Reply Last reply Jun 7, 2016, 11:15 AM Reply Quote 0
                          • M
                            MadsMagnus @URfog
                            last edited by Jun 7, 2016, 11:15 AM

                            @URfog

                            Yeah maybe it will work if I am part of an AD, but the machine I am testing this on is the Windows image - so no AD for this bad boy.

                            1 Reply Last reply Reply Quote 0
                            • W
                              Wayne Workman
                              last edited by Wayne Workman Jun 7, 2016, 6:55 AM Jun 7, 2016, 12:54 PM

                              Asking @joe-schmitt to take a second look. In the mean time, @MadsMagnus please post a newer log.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              M 1 Reply Last reply Jun 9, 2016, 8:41 AM Reply Quote 0
                              • M
                                MadsMagnus @Wayne Workman
                                last edited by Jun 9, 2016, 8:41 AM

                                @Wayne-Workman

                                I just tried adding some real hosts (non VM), they are renaming just fine.

                                1 Reply Last reply Reply Quote 0
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