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Unable to get subsection and error: (500)

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  • G
    Greg Plamondon Testers @Tom Elliott
    last edited by May 27, 2016, 2:38 PM

    @Tom-Elliott said in Unable to get subsection and error: (500):

    @MadsMagnus If the server is giving this issue (which it is), then update the server.

    Worked for me, Thanks.

    1 Reply Last reply Reply Quote 0
    • M
      MadsMagnus @Tom Elliott
      last edited by May 30, 2016, 8:15 AM

      @Tom-Elliott

      Server updated to 7907 but still the same… Does the newest trunk have an updated FOGservice aswell?

      Unable to get subsection
      Object reference not set to an instance of an object
      Unable to run module
      Object reference not set to an instance of an object

      1 Reply Last reply Reply Quote 0
      • J
        Joe Schmitt Senior Developer
        last edited by May 30, 2016, 4:26 PM

        @MadsMagnus, the client hasn’t been updated yet. I verified and the latest revision (7931) sends all of the correct data to the client. 7907 should as well. More than likely there’s and Authentication section in your fog.log file which will state it failed to authenticate (probably an invalid security token). Try “Resetting Encryption Data” for the computer having this issue?

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        M 1 Reply Last reply May 31, 2016, 8:39 AM Reply Quote 1
        • M
          MadsMagnus @Joe Schmitt
          last edited by May 31, 2016, 8:39 AM

          @Joe-Schmitt

          Not exactly sure what you mean by that.

          But I do see this in the log:
          Authentication ERROR: Could not get security token
          Authentication ERROR: Could not find file C:\Program Files (x86)\FOG\token.dat

          W 1 Reply Last reply May 31, 2016, 10:12 PM Reply Quote 0
          • U
            URfog
            last edited by May 31, 2016, 8:58 AM

            Same for me

            Version 7937 Debian 8

            SERVER

            OS: Debian 9.6
            Fog version: FOG 1.5.5

            1 Reply Last reply Reply Quote 0
            • W
              Wayne Workman @MadsMagnus
              last edited by May 31, 2016, 10:12 PM

              @MadsMagnus The “reset encryption” can be done from the host’s general menu, it’s a huge button at the top that says “reset encryption data”. You can also do this via groups using the same method.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              M 1 Reply Last reply Jun 7, 2016, 9:01 AM Reply Quote 0
              • M
                MadsMagnus @Wayne Workman
                last edited by Jun 7, 2016, 9:01 AM

                @Wayne-Workman

                This worked perfectly. Now the log just says:

                “Users still logged in and enforce is disabled, delaying any further actions”

                I cannot seem to find a solution to this, let alone understand what they mean by “enforce”

                1 Reply Last reply Reply Quote 0
                • U
                  URfog
                  last edited by Jun 7, 2016, 10:44 AM

                  I use FOG_ENFORCE_HOST_CHANGES in the Active Directory Defaults Section.

                  Perhaps that …

                  SERVER

                  OS: Debian 9.6
                  Fog version: FOG 1.5.5

                  M 1 Reply Last reply Jun 7, 2016, 11:15 AM Reply Quote 0
                  • M
                    MadsMagnus @URfog
                    last edited by Jun 7, 2016, 11:15 AM

                    @URfog

                    Yeah maybe it will work if I am part of an AD, but the machine I am testing this on is the Windows image - so no AD for this bad boy.

                    1 Reply Last reply Reply Quote 0
                    • W
                      Wayne Workman
                      last edited by Wayne Workman Jun 7, 2016, 6:55 AM Jun 7, 2016, 12:54 PM

                      Asking @joe-schmitt to take a second look. In the mean time, @MadsMagnus please post a newer log.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      M 1 Reply Last reply Jun 9, 2016, 8:41 AM Reply Quote 0
                      • M
                        MadsMagnus @Wayne Workman
                        last edited by Jun 9, 2016, 8:41 AM

                        @Wayne-Workman

                        I just tried adding some real hosts (non VM), they are renaming just fine.

                        1 Reply Last reply Reply Quote 0
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