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    Unable to get subsection and error: (500)

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    • C
      Curtis Allworth @Tom Elliott
      last edited by

      @Tom-Elliott Thank you so much! That resolved it.

      1 Reply Last reply Reply Quote 0
      • M
        MadsMagnus @Tom Elliott
        last edited by

        @Tom-Elliott

        I am getting this error too. When you say update, do you mean the server or client services?

        Tom ElliottT 1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott @MadsMagnus
          last edited by

          @MadsMagnus If the server is giving this issue (which it is), then update the server.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          M Greg PlamondonG 2 Replies Last reply Reply Quote 0
          • M
            MadsMagnus @Tom Elliott
            last edited by

            @Tom-Elliott

            I see nothing in my apache2 log since monday… Quite strange.

            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @MadsMagnus
              last edited by

              @MadsMagnus What do you mean?

              Did you update?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              M 2 Replies Last reply Reply Quote 0
              • M
                MadsMagnus @Tom Elliott
                last edited by

                @Tom-Elliott

                Literally my apache2 log does not have a new post since monday… A lot has happened since monday ^^ But I probably got the FOG server running properly there.

                I will snapshot my VM and give it an update.

                1 Reply Last reply Reply Quote 0
                • Greg PlamondonG
                  Greg Plamondon Testers @Tom Elliott
                  last edited by

                  @Tom-Elliott said in Unable to get subsection and error: (500):

                  @MadsMagnus If the server is giving this issue (which it is), then update the server.

                  Worked for me, Thanks.

                  1 Reply Last reply Reply Quote 0
                  • M
                    MadsMagnus @Tom Elliott
                    last edited by

                    @Tom-Elliott

                    Server updated to 7907 but still the same… Does the newest trunk have an updated FOGservice aswell?

                    Unable to get subsection
                    Object reference not set to an instance of an object
                    Unable to run module
                    Object reference not set to an instance of an object

                    1 Reply Last reply Reply Quote 0
                    • J
                      Joe Schmitt Senior Developer
                      last edited by

                      @MadsMagnus, the client hasn’t been updated yet. I verified and the latest revision (7931) sends all of the correct data to the client. 7907 should as well. More than likely there’s and Authentication section in your fog.log file which will state it failed to authenticate (probably an invalid security token). Try “Resetting Encryption Data” for the computer having this issue?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      M 1 Reply Last reply Reply Quote 1
                      • M
                        MadsMagnus @Joe Schmitt
                        last edited by

                        @Joe-Schmitt

                        Not exactly sure what you mean by that.

                        But I do see this in the log:
                        Authentication ERROR: Could not get security token
                        Authentication ERROR: Could not find file C:\Program Files (x86)\FOG\token.dat

                        Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                        • U
                          URfog
                          last edited by

                          Same for me

                          Version 7937 Debian 8

                          SERVER

                          OS: Debian 9.6
                          Fog version: FOG 1.5.5

                          1 Reply Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman @MadsMagnus
                            last edited by

                            @MadsMagnus The “reset encryption” can be done from the host’s general menu, it’s a huge button at the top that says “reset encryption data”. You can also do this via groups using the same method.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              MadsMagnus @Wayne Workman
                              last edited by

                              @Wayne-Workman

                              This worked perfectly. Now the log just says:

                              “Users still logged in and enforce is disabled, delaying any further actions”

                              I cannot seem to find a solution to this, let alone understand what they mean by “enforce”

                              1 Reply Last reply Reply Quote 0
                              • U
                                URfog
                                last edited by

                                I use FOG_ENFORCE_HOST_CHANGES in the Active Directory Defaults Section.

                                Perhaps that …

                                SERVER

                                OS: Debian 9.6
                                Fog version: FOG 1.5.5

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  MadsMagnus @URfog
                                  last edited by

                                  @URfog

                                  Yeah maybe it will work if I am part of an AD, but the machine I am testing this on is the Windows image - so no AD for this bad boy.

                                  1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman
                                    last edited by Wayne Workman

                                    Asking @joe-schmitt to take a second look. In the mean time, @MadsMagnus please post a newer log.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    M 1 Reply Last reply Reply Quote 0
                                    • M
                                      MadsMagnus @Wayne Workman
                                      last edited by

                                      @Wayne-Workman

                                      I just tried adding some real hosts (non VM), they are renaming just fine.

                                      1 Reply Last reply Reply Quote 0
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