Fog Client is not updating

[Wayne Workman]

Crosslinking similar threads - and moving to bug reports.

https://forums.fogproject.org/topic/8636/fog-client-is-not-updating
https://forums.fogproject.org/topic/8561/rc10-broken-items-on-upgrade
https://forums.fogproject.org/topic/8556/gui-not-responsive
https://forums.fogproject.org/topic/8616/updating-fog-client

[Joe Schmitt]

The issue with client updating has been found and a patch is being worked on. The patch will not require any additional work to be done on your side, just a simple server update once ready.

[Neil Underwood]

I want to hop on here and add that I’m experiencing the same issue. Mine, however, is not responding when I disable the client updater. It’s still communicating with hosts and trying to push the client out. I came in this morning to find that FOG had tried to push out almost half a TB over the weekend. Take a look at my bandwidth usage:

[Joe Schmitt]

@Neil-Underwood Are you sure you disabled the new client updating and not the legacy’s?

You can find the new client’s auto updater setting at : FOG Configuration -> FOG Settings -> FOG Client -> FOG_CLIENT_AUTOUPDATE. Once applied your network usage should return to normal very quickly.

[Neil Underwood]

@Joe-Schmitt said in Fog Client is not updating:

@Neil-Underwood Are you sure you disabled the new client updating and not the legacy’s?

You can find the new client’s auto updater setting at : FOG Configuration -> FOG Settings -> FOG Client -> FOG_CLIENT_AUTOUPDATE. Once applied your network usage should return to normal very quickly.

Yep. I’ve toggled it and rebooted in between and it is having zero effect. See the screenshots:

[Tom Elliott]

@Neil-Underwood I know this seems a stupid question, but I’ve seen things before. Hopefully you take no insult or offense. Did you click save after toggling the checkbox?

[Neil Underwood]

@Tom-Elliott LOL no offense taken. Yes , I clicked save each time.

[Tom Elliott]

@Neil-Underwood Can you attempt stopping the httpd service for say 10 minutes. Then start it up again? This should force the constant “checkins” to fail.

See the issue, as I see it, is the 0.9 client’s had the potential to go into what I will just call a “timeless” loop.

So essentially the client is getting the file, trying to install, it can’t do all over again. So it’s not the update causing the problem. Just the client is doing all this very fast causing massive load to the server. Basically, stopping httpd should allow the client to “catch up” if you will.

Hopefully this works.

[Joe Schmitt]

https://forums.fogproject.org/topic/8645/fog-client-auto-updating-hotfix

[Neil Underwood]

@Joe-Schmitt helped me in a private chat just now. My bandwidth has returned to normal. Thanks for the awesome support as always guys.

[Timo]

Good Morning, i follow the thread, cause i’ve nearly same issues, at last i switched from Git Version 1.3. RC6 to RC11, then i’ve experienced the same issue with the Client Updater

Tomorrow i’ve done a git pull and rerun the installfog.sh even twice, cause that was the advice from Joe Schmitt.

Now i encounter the error on an example client “Response ERROR: Unable to get subsection Middleware::Response ERROR: Object reference not set to an instance of an object.”

how can i fix that? the Client on Windows has updated to 0.11.5

[mp12]

@Timo

Did you reset the encryption data on the specific host? If not give it a try and report back.