Updating fog client

[Quazz]

@Frank It doesn’t hurt to try that. Btw, you can reset encryption data for entire groups, so you can do all of them at once

[Frank]

@Quazz Same error in ClientUpdater.
What can it be? could it be corrupted client install file?

[Quazz]

@Frank Try updating manually (click on FOG Client in the Web UI at the bottom) one on computer. If it works, we know the problem lies elsewhere.

[Frank]

@Quazz Yes, it works manually. I’ve user FOGService.msi to update

It seem something related to an invalid CA. I did an update to Fog 1.3 RC10, not a clean installation. May be some file was not updated as needed.

[Quazz]

@Frank Does it still give an error in the log on the new version?

[adukes40]

@Frank If you just went to RC-10, you might notice the snapins still not running due to the hash value not existing. This is fixed in RC-11, but not sure when that is set to be released. Also if you updated to RC-10, I do not believe client 9.2 will work at all. The last couple release prior to RC’s coming out, you HAD to be on the 11.2 version of the client I think it was in order for everything to work happily together.

Just my experience.

[Frank]

@Quazz No, now in ClientUpater client log file section it just shows client version, client os, client-info server version and a success message.

[Joe Schmitt]

@Frank RSA ERROR: Trust chain did not complete… indicates something with either the signature or pinned certificate is wrong. For now you can disable the fog client auto update setting (it’s a global one). That’ll cut down your bandwidth until we can figure out what’s going wrong.

[Frank]

@Joe-Schmitt Thanks. I did it. Cpu is still high anyway. Would it be recommended migrate clients to last version using a snapin?

[Wayne Workman]

@Frank said in Updating fog client:

@Joe-Schmitt Thanks. I did it. Cpu is still high anyway. Would it be recommended migrate clients to last version using a snapin?

No. And when you disable client updating - it’s not immediate. It’ll take the length of your FOG Client checkin time + 60 seconds at most, assuming all defaults this would be 2 minutes.

[Joe Schmitt]

The issue has been found and a patch is being worked on. The patch will not require any additional work to be done on your side, just a simple server update once ready.

[Wayne Workman]

Cross-linking similar threads and moved to bug reports.

https://forums.fogproject.org/topic/8636/fog-client-is-not-updating
https://forums.fogproject.org/topic/8561/rc10-broken-items-on-upgrade
https://forums.fogproject.org/topic/8556/gui-not-responsive
https://forums.fogproject.org/topic/8616/updating-fog-client

[Joe Schmitt]

https://forums.fogproject.org/topic/8645/fog-client-auto-updating-hotfix

[Frank]

@Joe-Schmitt works perfect!
Thanks!