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    Surface Go 2 (microsoft surface usb-c ethernet adapter) won't boot bzImage on fog 1.5.9.2 and Getting database update errors

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    • S
      Sebastian Roth Moderator
      last edited by

      @JJ-Fullmer I am wondering about the Error returned: Machine Details:- and I can’t imagine this to be a specific issue with this Surface device. This is not part of the FOG code as far as I know. Custom script?

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      JJ FullmerJ 1 Reply Last reply Reply Quote 1
      • JJ FullmerJ
        JJ Fullmer Testers @Sebastian Roth
        last edited by

        @Sebastian-Roth I don’t have any custom scripts at the fog level.
        I also don’t think this is an issue with the surface device. I need to image another machine today and see if it’s happening everywhere or just on this one machine.
        I’m gonna run a debug deploy on the surface this morning and a fresh image on another new machine.

        Have you tried the FogApi powershell module? It's pretty cool IMHO
        https://github.com/darksidemilk/FogApi
        https://fogapi.readthedocs.io/en/latest/
        https://www.powershellgallery.com/packages/FogApi
        https://forums.fogproject.org/topic/12026/powershell-api-module

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by

          @JJ-Fullmer Please run the following command as root on your FOG server: find /var/www/html/fog -type f -exec grep "Machine Details" {} /dev/null \;

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          JJ FullmerJ 1 Reply Last reply Reply Quote 0
          • JJ FullmerJ
            JJ Fullmer Testers @Sebastian Roth
            last edited by

            @Sebastian-Roth said in Surface Go 2 (microsoft surface usb-c ethernet adapter) won't boot bzImage on fog 1.5.9.2 and Getting database update errors:

            find /var/www/html/fog -type f -exec grep “Machine Details” {} /dev/null ;

             find /var/www/html/fog -type f -exec grep "Machine Details" {} /dev/null \;
            /var/www/html/fog/management/languages/zh_CN.UTF-8/LC_MESSAGES/messages.po:msgid "Machine Details"
            /var/www/html/fog/management/languages/pt_BR.UTF-8/LC_MESSAGES/messages.po:msgid "Machine Details"
            /var/www/html/fog/management/languages/it_IT.UTF-8/LC_MESSAGES/messages.po:msgid "Machine Details"
            /var/www/html/fog/management/languages/es_ES.UTF-8/LC_MESSAGES/messages.po:msgid "Machine Details"
            /var/www/html/fog/management/languages/fr_FR.UTF-8/LC_MESSAGES/messages.po:msgid "Machine Details"
            /var/www/html/fog/management/languages/de_DE.UTF-8/LC_MESSAGES/messages.po:msgid "Machine Details"
            /var/www/html/fog/management/languages/en_US.UTF-8/LC_MESSAGES/messages.po:msgid "Machine Details"
            /var/www/html/fog/management/languages/messages.pot:msgid "Machine Details"
            /var/www/html/fog/lib/reg-task/taskqueue.class.php:            sprintf("%s:-\n", _('Machine Details')) => '',
            

            Have you tried the FogApi powershell module? It's pretty cool IMHO
            https://github.com/darksidemilk/FogApi
            https://fogapi.readthedocs.io/en/latest/
            https://www.powershellgallery.com/packages/FogApi
            https://forums.fogproject.org/topic/12026/powershell-api-module

            1 Reply Last reply Reply Quote 0
            • JJ FullmerJ
              JJ Fullmer Testers
              last edited by

              @Sebastian-Roth and @george1421
              Started the debug task and it’s stuck at loading the init.

              Have you tried the FogApi powershell module? It's pretty cool IMHO
              https://github.com/darksidemilk/FogApi
              https://fogapi.readthedocs.io/en/latest/
              https://www.powershellgallery.com/packages/FogApi
              https://forums.fogproject.org/topic/12026/powershell-api-module

              1 Reply Last reply Reply Quote 0
              • S
                Sebastian Roth Moderator
                last edited by

                @JJ-Fullmer Ok, I should have looked at the code myself before saying that this is not part of the FOG code. I was wrong! This part of the code is trying to send out an email on finishing a task. Did you play with those settings recently?

                Started the debug task and it’s stuck at loading the init.

                How long did yo wait? Does it boot beyond that point when running a non-debug task?

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                JJ FullmerJ 4 Replies Last reply Reply Quote 0
                • JJ FullmerJ
                  JJ Fullmer Testers @Sebastian Roth
                  last edited by JJ Fullmer

                  @Sebastian-Roth I waited until just now and it got into the debug console. I’ve never seen it take 7 minutes to load the init. (full discolsure, I wasn’t watching it the whole time and it may have rebooted itself and worked the second time around)
                  It also started working as soon as I started deploying on another machine. Gonna wait to see if the other machine gets through without error before starting any debugging. Are there any debug commands that would help in troubleshooting this?

                  Have you tried the FogApi powershell module? It's pretty cool IMHO
                  https://github.com/darksidemilk/FogApi
                  https://fogapi.readthedocs.io/en/latest/
                  https://www.powershellgallery.com/packages/FogApi
                  https://forums.fogproject.org/topic/12026/powershell-api-module

                  1 Reply Last reply Reply Quote 0
                  • JJ FullmerJ
                    JJ Fullmer Testers @Sebastian Roth
                    last edited by

                    @Sebastian-Roth The same errors are happening on the other machine =(
                    What’s odd is that it’s claiming to be a database issue, but I also am adding the hosts through the pxe menu and they’re getting added to the database just fine.

                    Have you tried the FogApi powershell module? It's pretty cool IMHO
                    https://github.com/darksidemilk/FogApi
                    https://fogapi.readthedocs.io/en/latest/
                    https://www.powershellgallery.com/packages/FogApi
                    https://forums.fogproject.org/topic/12026/powershell-api-module

                    1 Reply Last reply Reply Quote 0
                    • JJ FullmerJ
                      JJ Fullmer Testers @Sebastian Roth
                      last edited by JJ Fullmer

                      @Sebastian-Roth Another thing I just noticed is that the debug mode loaded from the main server (i.e. the task in the gui showed ‘working with fogServer’) But the other deploy task was working with my storage node

                      edit: This is probably nothing, the error happened in both cases.

                      Have you tried the FogApi powershell module? It's pretty cool IMHO
                      https://github.com/darksidemilk/FogApi
                      https://fogapi.readthedocs.io/en/latest/
                      https://www.powershellgallery.com/packages/FogApi
                      https://forums.fogproject.org/topic/12026/powershell-api-module

                      1 Reply Last reply Reply Quote 0
                      • JJ FullmerJ
                        JJ Fullmer Testers @Sebastian Roth
                        last edited by JJ Fullmer

                        @Sebastian-Roth @george1421
                        Ran the debug task.
                        It gets through everything normal all the way up to Task Complete
                        then it says
                        Updating Database.........................Failed
                        Then it repeats the Error Returned: Machine Details:- repeatedly. (It’s hard to count them with shift+ page up/page down but I believe it’s about 10 retries for updating the database if that helps to find where this is happening in the code)

                        Have you tried the FogApi powershell module? It's pretty cool IMHO
                        https://github.com/darksidemilk/FogApi
                        https://fogapi.readthedocs.io/en/latest/
                        https://www.powershellgallery.com/packages/FogApi
                        https://forums.fogproject.org/topic/12026/powershell-api-module

                        JJ FullmerJ 1 Reply Last reply Reply Quote 0
                        • JJ FullmerJ
                          JJ Fullmer Testers @JJ Fullmer
                          last edited by JJ Fullmer

                          @Tom-Elliott @Sebastian-Roth @george1421

                          I gave something else a try. I looked at the commits included in the dev_branch since 1.5.9 and found that Tom had added the machine details array in the taskqueue.class.php file.

                          First thing I tried was adding a primary user to the host, in case that being empty was somehow a problem. No dice.

                          Looking at it, it’s just a prettier more informative email array. But the parameters in that object must be used somewhere else, because I reverted the file to its last commit (made a .old version of it on my server, made a new version of it with the previous version’s contents) just to see if that change maybe broke something.

                          My debug task was waiting for me to hit enter at another updating database attempt, so I hit enter, and viola!

                          So now we gotta figure out why in the world that change in the email sent would break the database update to say the task is completed.

                          edit:
                          I debugged it a bit further. Restored the newer version of the file and started commenting things out one at a time to confirm the problem.

                          The code here is where the problem lies (line 293-315 of taskqueue.class.php found at https://github.com/FOGProject/fogproject/blob/99bb17b168e929796a8d76526f73bcfdac11bb4b/packages/web/lib/reg-task/taskqueue.class.php)

                          $Inventory = self::$Host->get('inventory');
                                  $mac = self::$Host->get('mac')->__toString();
                                  $ImageName = $this->Task->getImage()->get('name');
                                  $ImageStartTime = self::niceDate($this->Task->get('checkInTime'));
                                  $ImageEndTime = self::niceDate();
                                  $duration = self::diff($ImageStartTime, $ImageEndTime);
                                  $Snapins = implode(',', (array)$SnapinNames);
                                  $email = array(
                                      sprintf("%s:-\n", _('Machine Details')) => '',
                                      sprintf("\n%s: ", _('Host Name')) => self::$Host->get('name'),
                                      sprintf("\n%s: ", _('Computer Model')) => $Inventory->get('sysproduct'),
                                      sprintf("\n%s: ", _('Serial Number')) => $Inventory->get('sysserial'),
                                      sprintf("\n%s: ", _('MAC Address')) => $mac,
                                      "\n" => '',
                                      sprintf("\n%s: ", _('Image Used')) => $ImageName,
                                      sprintf("\n%s: ", _('Snapin Used')) => $Snapins,
                                      "\n" => '',
                                      sprintf("\n%s: ", _('Imaged By')) => $engineer,
                                      sprintf("\n%s: ", _('Imaged For')) => $primaryUser,
                                      sprintf("\n%s: ", _('Imaging Started')) => $ImageStartTime,
                                      sprintf("\n%s: ", _('Imaging Completed')) => $ImageEndTime,
                                      sprintf("\n%s: ", _('Imaging Duration')) => $duration
                                  );
                          

                          If I comment out the last 3 pieces of the array and try again, the database updates and all is well again

                          $Inventory = self::$Host->get('inventory');
                                  $mac = self::$Host->get('mac')->__toString();
                                  $ImageName = $this->Task->getImage()->get('name');
                                  $ImageStartTime = self::niceDate($this->Task->get('checkInTime'));
                                  $ImageEndTime = self::niceDate();
                                  $duration = self::diff($ImageStartTime, $ImageEndTime);
                                  $Snapins = implode(',', (array)$SnapinNames);
                                  $email = array(
                                      sprintf("%s:-\n", _('Machine Details')) => '',
                                      sprintf("\n%s: ", _('Host Name')) => self::$Host->get('name'),
                                      sprintf("\n%s: ", _('Computer Model')) => $Inventory->get('sysproduct'),
                                      sprintf("\n%s: ", _('Serial Number')) => $Inventory->get('sysserial'),
                                      sprintf("\n%s: ", _('MAC Address')) => $mac,
                                      "\n" => '',
                                      sprintf("\n%s: ", _('Image Used')) => $ImageName,
                                      sprintf("\n%s: ", _('Snapin Used')) => $Snapins,
                                      "\n" => '',
                                      sprintf("\n%s: ", _('Imaged By')) => $engineer,
                                      sprintf("\n%s: ", _('Imaged For')) => $primaryUser
                                      //sprintf("\n%s: ", _('Imaging Started')) => $ImageStartTime,
                                      //sprintf("\n%s: ", _('Imaging Completed')) => $ImageEndTime,
                                      //sprintf("\n%s: ", _('Imaging Duration')) => $duration
                                  );
                          

                          Have you tried the FogApi powershell module? It's pretty cool IMHO
                          https://github.com/darksidemilk/FogApi
                          https://fogapi.readthedocs.io/en/latest/
                          https://www.powershellgallery.com/packages/FogApi
                          https://forums.fogproject.org/topic/12026/powershell-api-module

                          1 Reply Last reply Reply Quote 1
                          • george1421G
                            george1421 Moderator
                            last edited by george1421

                            Mod Note: Moving this over to the Bug Reports forum.

                            I know that was a late add-in feature just before 1.5.9 was released. Its strange how/why it is impacting imaging through.

                            @Developers thoughts?

                            ref: https://forums.fogproject.org/topic/14749/feature-modification-request-image-task-email-addition

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by

                              @JJ-Fullmer Thanks heaps. Somehow must have missed that one in the last days. I am onto this and will get back to you soon.

                              @george1421 It’s no in 1.5.9 but was added just after he release.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 1
                              • S
                                Sebastian Roth Moderator
                                last edited by Sebastian Roth

                                @JJ-Fullmer Please try the following: Add back the three lines you commented and add some ->format(...) code to lines 296 and 297 to make them look like this:

                                ...
                                        $ImageStartTime = self::niceDate($this->Task->get('checkInTime'))->format('Y-m-d H:i:s');
                                        $ImageEndTime = self::niceDate()->format('Y-m-d H:i:s');
                                ...
                                

                                I will push a fix soon!

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                Tom ElliottT george1421G 2 Replies Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott @Sebastian Roth
                                  last edited by

                                  @Sebastian-Roth I’ve added the change just to keep it up to snuff. Sorry I missed that part. @JJ-Fullmer and @Sebastian-Roth

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 1
                                  • george1421G
                                    george1421 Moderator @Sebastian Roth
                                    last edited by

                                    @Sebastian-Roth said in Surface Go 2 (microsoft surface usb-c ethernet adapter) won't boot bzImage on fog 1.5.9.2 and Getting database update errors:

                                    I will push a fix soon!

                                    So for fog admins that have this issue would the instructions be to do a git pull on the local fog repo and then rerun the installer?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      Sebastian Roth Moderator
                                      last edited by

                                      @george1421 said in Surface Go 2 (microsoft surface usb-c ethernet adapter) won't boot bzImage on fog 1.5.9.2 and Getting database update errors:

                                      So for fog admins that have this issue would the instructions be to do a git pull on the local fog repo and then rerun the installer?

                                      Yes but as I said, this is only in the latest dev-branch but not if you use the last official release 1.5.9…

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      JJ FullmerJ 1 Reply Last reply Reply Quote 1
                                      • JJ FullmerJ
                                        JJ Fullmer Testers @Sebastian Roth
                                        last edited by

                                        @Tom-Elliott no worries, a mistake anyone could make.

                                        @Sebastian-Roth I will update my install shortly and re-image one of the machines. Will this also change my kernel? Will I need to remake that change for the surface ethernet adapter?

                                        Have you tried the FogApi powershell module? It's pretty cool IMHO
                                        https://github.com/darksidemilk/FogApi
                                        https://fogapi.readthedocs.io/en/latest/
                                        https://www.powershellgallery.com/packages/FogApi
                                        https://forums.fogproject.org/topic/12026/powershell-api-module

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by

                                          @JJ-Fullmer said in Surface Go 2 (microsoft surface usb-c ethernet adapter) won't boot bzImage on fog 1.5.9.2 and Getting database update errors:

                                          I will update my install shortly and re-image one of the machines. Will this also change my kernel? Will I need to remake that change for the surface ethernet adapter?

                                          You will need to re-download the 5.6.18 kernel.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          1 Reply Last reply Reply Quote 0
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