Trouble installing SmartClient on MacOS Sierra
- FOG Version: 1.3.0 RC14
- OS: Ubuntu 14 LTS
- Service Version: SmartInstaller.exe
- OS: Sierra
Unable to install smartinstaller.exe to MacBook Pro running Sierra. I followed the guide using Mono.
Error message attached
20/10/2016 1:42 PM Installer ERROR: Method: PinFOGCert 20/10/2016 1:42 PM Installer ERROR: Access to the path "/usr/share/.mono" is denied. 20/10/2016 1:42 PM Installer ERROR: Unable to install FOG CA cert 20/10/2016 1:42 PM Installer ERROR: Access to the path "/usr/share/.mono" is denied. 20/10/2016 1:42 PM Installer ERROR: Method: PinFOGCert 20/10/2016 1:42 PM Installer ERROR: Access to the path "/usr/share/.mono" is denied. 20/10/2016 1:51 PM Installer ERROR: Unable to install FOG CA cert 20/10/2016 1:51 PM Installer ERROR: Access to the path "/usr/share/.mono" is denied. 20/10/2016 1:51 PM Installer ERROR: Method: PinFOGCert 20/10/2016 1:51 PM Installer ERROR: Access to the path "/usr/share/.mono" is denied.
Any ideas? I checked /usr/share/.mono but there is no folder called .mono
Duncan last edited by
reboot into recovery > start terminal
When i tried running mono to install smartclient.exe
@Tom-Elliott there isnt a folder called “share”
@Tom-Elliott Hi Tom,
It listed different folder but none of them is .mono
@Wayne-Workman thanks for pinging me, I was meaning to get back to this topic.
@kwetiaw in short here’s what’s happening. Starting with El Capitan OSX ships with a feature called system integrity protection (SIP). Many applications have had some difficulty adjusting to the new security model. Mono included. With the release of El Capitan they had to rebuild parts of their build process to be in compliance with SIP. Even then it took them awhile to figure out how to ensure their root keystore was also compliant with SIP. The client was actually OSX compatible a long time ago, but I and @Tom-S had to wait for mono to patch this issue.
I suspect with the release of OSX Sierra some changes were made to SIP. While mono still works (hence you can run the smart installer), the keystore is once again broken. This keystore is what allows the client to “pin” your FOG server for security purposes. If you can ensure you are running the latest version of mono (and if so report back with the exact version number
mono --version) I can confirm the issue and check in with the Mono team about this issue. Also if you can, upload the entire SmartInstaller.log file.
To clarify; this is not an issue with the client, but rather a bug with mono dealing with Apple’s SIP.
Also, can you check if
sudo -lhart "/usr/local/share/.*"has .mono within it?
Pinging @Joe-Schmitt because this is outside my knowledge area at this point, and I have zero Mac devices to test on.
@kwetiaw That’s what’s odd. The statements in the file aren’t saying anything about file not existing. It’s stating permission denied, which is a totally different error.
If you run
ls -lhartin terminal as
sudo ls -lhart "/usr/share/.*"is nothing returned?
@Tom-Elliott I did use elevated access as root.
As mentioned, the hidden folder .mono is simply not there.
@Wayne-Workman Hi Wayne
Sorry for late reply, yes I installed the latest mono as described in the guide.
Have you tried installing using root/admin permissions?
Have you installed the very latest mono as the instructions say?