UPDATE –
I just wanted to follow up on this. I realize this thread is ancient but I feel this is still very much relevant. We ended up going with Mosyle (PAID) for our MAC / Apple MDM. We are unhappy with it. It does not meet either myself or the instructors expectations.
You are 100% correct, Mosyle does not meet the expectations of a true MDM. It’s clunky and the support is not great. I have not looked at munki yet but am going to pursue that to try and make the most of what we have. I am also looking at another product called FileWave, which is supposed to work very well with pretty much every platform (minus Linux). FileWave is a paid service / subscription.
Thanks again!