@Sebastian-Roth
It’s doubtful it is directly linked to FOG. I believe it has to do with SYSPREP…

To update this:
We were able to isolate 2 registry entries that were causing the issue. The entries were for the DVD drive itself. Windows 10 was not recreating these entries after it ran sysprep and installed the new devices on the host system.

I have since ran a fresh install of Windows 10 on a separate machine (similar hardware). The DVD issues were not apparent after the fresh install. We were able to create new registry entries for the DVD drive based on the ones on the “good working” install of Windows 10. I was able to merge those registry keys onto a non-working Host. After that I removed / added the DVD drive. WIN10 recognized the DVD drive. DVD drive stayed installed after reboot. FTW! Hopefully that’s the fix for the rest of the machines we have with the issue.

Thanks for the moral support. Sometimes that’s all we need!

So, we have ran into an issue with multiple types of laptops and desktop computers that we have imaged using FOG and sysprep, where the DVD drive disappears or shows up in Device Manager with an exclamation point on it. This occurs no matter whether the machine is the same as the original host. On all devices, the OEM does not have any drivers available for the DVD ROM, as Windows 10 is supposed to recognize the device. You can remove the device from device manager and let Windows find it. When you reboot the device, the issue is right back again. This problem only seems to be on sysprep imaged Windows 10 machines. We have rolled some of these devices back to Windows 7 and the problem disappears.

We have followed this websites advice (many of these have been found on other websites as well including many from MS…):

https://www.easeus.com/backup-utility/cd-dvd-missing-or-not-showing-up-in-windows-10.html

Has anyone else experienced this issue?

Thanks!

@Tom-Elliott

Multicast fails to start on hosts… Again. I resolved my other issues. I purged php from my server and re-ran the FOG installer. Now I can see multicast sessions appear on my server just fine.

I followed:
https://wiki.fogproject.org/wiki/index.php/Troubleshoot_Downloading_-_Multicast

And successfully sent my laptop the fogsettings file. Nothing else multicast seems to work.

Any help is appreciated. Thanks!

@tom-elliott
OK that would make since. I’d say that is not an issue.

I was jumping back and forth from 1.5.4 to 1.6 yesterday trying to get some kind of stability. Currently I’m on 1.5.4 and have moved on to other projects. But… Would love to get things going again to multicast. PM me if you have any ideas please.

Thanks!

@imagingmaster21
@Tom-Elliott

I went to check out the serviceconfigurationpage.page.php in /var/www/html/fog/lib/pages/ directory and did not find the file. It appears that the code should be pointing to serviceconfigurationpage.class.php.

root@fog-server:/var/www/html/fog/lib/pages# ls
clientmanagementpage.class.php	imagemanagementpage.class.php	 reportmanagementpage.class.php      storagemanagementpage.class.php
dashboardpage.class.php		index.php			 schemaupdaterpage.class.php	     taskmanagementpage.class.php
fogconfigurationpage.class.php	pluginmanagementpage.class.php	 serverinfo.class.php		     usermanagementpage.class.php
groupmanagementpage.class.php	printermanagementpage.class.php  serviceconfigurationpage.class.php
hostmanagementpage.class.php	processlogin.class.php		 snapinmanagementpage.class.php

@Wayne-Workman

You can mark this one solved.

I deleted ALL power management entries. (Regardless of seeing any listed.) I haven’t had any hosts shutdown since.

Thanks again!

@tom-elliott said in WIN10 Shutsdown After Host Reboots Post SysPrep:

CTRL+SHIFT+F5

Thanks Tom! I gave that a go.

@tom-elliott
@wayne-workman

Well, I pulled up the /var/log/apache2/error.log file…

I did find this…

[Tue Jul 24 12:38:38.255133 2018] [:error] [pid 43264] [client 172.16.101.30:42208] PHP Fatal error:  Call to undefined method ServiceConfigurationPage::service() in /var/www/html/fog/lib/pages/serviceconfigurationpage.page.php on line 1475, referer: http://fog-server/fog/management/index.php?node=snapin&sub=list

[Tue Jul 24 12:38:38.255133 2018] [:error] [pid 43264] [client 172.16.101.30:42208] PHP Fatal error:  Call to undefined method ServiceConfigurationPage::service() in /var/www/html/fog/lib/pages/serviceconfigurationpage.page.php on line 1475, referer: http://fog-server/fog/management/index.php?node=snapin&sub=list

Any thoughts?

@Wayne-Workman

I downgraded to the Working Branch. After I did this I went into Power Management settings on the Group that was giving me troubles. I deleted ALL power management entries. (None were shown.) So far we are working and nothing has rebooted.

Thanks for helping me think this one through.