• Recent
    • Unsolved
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Trouble installing SmartClient on MacOS Sierra

    Scheduled Pinned Locked Moved Unsolved
    Mac Problems
    9
    53
    11.9k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      Joe Schmitt Senior Developer
      last edited by Joe Schmitt

      @Wayne-Workman thanks for pinging me, I was meaning to get back to this topic.

      @kwetiaw in short here’s what’s happening. Starting with El Capitan OSX ships with a feature called system integrity protection (SIP). Many applications have had some difficulty adjusting to the new security model. Mono included. With the release of El Capitan they had to rebuild parts of their build process to be in compliance with SIP. Even then it took them awhile to figure out how to ensure their root keystore was also compliant with SIP. The client was actually OSX compatible a long time ago, but I and @Tom-S had to wait for mono to patch this issue.

      I suspect with the release of OSX Sierra some changes were made to SIP. While mono still works (hence you can run the smart installer), the keystore is once again broken. This keystore is what allows the client to “pin” your FOG server for security purposes. If you can ensure you are running the latest version of mono (and if so report back with the exact version number mono --version) I can confirm the issue and check in with the Mono team about this issue. Also if you can, upload the entire SmartInstaller.log file.

      To clarify; this is not an issue with the client, but rather a bug with mono dealing with Apple’s SIP.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      K 1 Reply Last reply Reply Quote 0
      • K
        kwetiaw @Tom Elliott
        last edited by

        @Tom-Elliott Hi Tom,
        It listed different folder but none of them is .mono

        1 Reply Last reply Reply Quote 0
        • K
          kwetiaw @Tom Elliott
          last edited by

          @Tom-Elliott there isnt a folder called “share”

          1 Reply Last reply Reply Quote 0
          • K
            kwetiaw @Joe Schmitt
            last edited by

            @Joe-Schmitt

            Mono version
            1_1477352533349_mac fog 2.png

            When i tried running mono to install smartclient.exe
            0_1477352533348_mac fog 1.png

            A 1 Reply Last reply Reply Quote 0
            • D
              Duncan
              last edited by

              https://www.howtogeek.com/230424/how-to-disable-system-integrity-protection-on-a-mac-and-why-you-shouldnt/

              reboot into recovery > start terminal

              csrutil disable
              
              1 Reply Last reply Reply Quote 1
              • A
                ArtLong @kwetiaw
                last edited by

                @kwetiaw I’m getting this same error on HS has this been resolved?

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by

                  @ArtLong As Joe posted long time ago:

                  To clarify; this is not an issue with the client, but rather a bug with mono dealing with Apple’s SIP (system integrity protection).

                  I don’t have access to a Mac to test so we probably need other people to confirm this is still an issue. There is nothing much we can do about I suppose.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • D
                    Daniel Miller
                    last edited by

                    This is still an issue. Tested with Mono 5.20.1 Stable (5.20.1.19) on macOS 10.11.6, 10.13.6, and 10.14.5 with SmartInstaller.exe distributed with 1.5.5 and 1.5.6.

                    SmartInstaller.log

                    output from mono --version

                    Mono JIT compiler version 5.20.1.19 (2018-10/886c4901747 Tue Apr  9 12:37:29 EDT 2019)
                    Copyright (C) 2002-2014 Novell, Inc, Xamarin Inc and Contributors. www.mono-project.com
                    	TLS:           
                    	SIGSEGV:       altstack
                    	Notification:  kqueue
                    	Architecture:  amd64
                    	Disabled:      none
                    	Misc:          softdebug 
                    	Interpreter:   yes
                    	LLVM:          yes(600)
                    	Suspend:       hybrid
                    	GC:            sgen (concurrent by default)
                    

                    Issue on the mono GitHub related to this is certmgr System.UnauthorizedAccessException: Access to the path “/usr/share/.mono” is denied. #12005 and it is still in an open status.

                    D 1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by

                      @Daniel-Miller Good you brought this topic up again. We had a very similar thing on Linux where the fog-client wouldn’t be able to read back the certificates from the mono cert store. I can imagine this being the same issue.

                      Check out this: https://forums.fogproject.org/topic/13374/fog-client-under-ubuntu-18-04-authentication-error-could-not-authenticate

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      D 1 Reply Last reply Reply Quote 0
                      • D
                        Daniel Miller @Sebastian Roth
                        last edited by

                        @Sebastian-Roth
                        Well, not the same, but likely related. The mono issue noted the problem was present on both Linux and macOS, but for different reasons. If the changes in that version of zazzles takes over the cert handling from mono, that solution might work, but the installer removes the client when it detects the failed install so I don’t have a means to test if it does. These are all new installations as part of an attempt to solve a large package deployment issue here, so I don’t have a previously working client base to play with unfortunately.

                                             ..#######:.    ..,#,..     .::##::.   
                                        .:######          .:;####:......;#;..      
                                        ...##...        ...##;,;##::::.##...       
                                           ,#          ...##.....##:::##     ..::  
                                           ##    .::###,,##.   . ##.::#.:######::. 
                                        ...##:::###::....#. ..  .#...#. #...#:::.  
                                        ..:####:..    ..##......##::##  ..  #      
                                            #  .      ...##:,;##;:::#: ... ##..    
                                           .#  .       .:;####;::::.##:::;#:..     
                                            #                     ..:;###..        
                                                                                   
                                        ###########################################
                                        #     FOG                                 #
                                        #     Free Computer Imaging Solution      #
                                        #                                         #
                                        #     https://www.fogproject.org/         #
                                        #                                         #
                                        #     Credits:                            #
                                        #     https://fogproject.org/Credits      #
                                        #     GNU GPL Version 3                   #
                                        ###########################################
                                        #           FOG Service Installer         #
                        
                        ------------------------------------License-----------------------------------
                        
                        FOG Service Copyright (C) 2014-2017 FOG Project
                        This program comes with ABSOLUTELY NO WARRANTY.
                        This is free software, and you are welcome to redistribute it under certain
                        conditions. See your FOG server under 'FOG Configuration' -> 'License' for
                        further information.
                        
                        ----------------------------------Information---------------------------------
                        
                        Version................................................................0.11.16
                        OS.........................................................................Mac
                        Current Path........................................../Users/x/Downloads
                        Install Location............................................../opt/fog-service
                        
                        -----------------------------------Configure----------------------------------
                        
                        FOG Server address [default: fogserver]: fogserver
                        Webroot [default: /fog]:                 
                        Enable tray icon? [Y/n]:                 y
                        
                        ----------------------------------Installing----------------------------------
                        
                        Getting things ready....................................................[Pass]
                        Installing files........................................................[Pass]
                        Saving Configuration....................................................[Pass]
                        Applying Configuration..................................................[Pass]
                        Pinning FOG Project.....................................................[Fail]
                        
                        Installation failed, cleaning system
                        
                        -----------------------------------Uninstall----------------------------------
                        
                        Uninstalling............................................................[Pass]
                        
                        -----------------------------------Finished-----------------------------------
                        
                        See /Users/x/Downloads/SmartInstaller.log for more information.
                        
                        ASEGCB0240-06:opt x$ ls -al /opt
                        total 0
                        drwxr-xr-x   2 root  wheel    68 Jun 27 10:23 .
                        drwxr-xr-x  40 root  wheel  1428 Jun 26 16:37 ..
                        
                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by

                          @Daniel-Miller said:

                          ...
                          FOG Server address [default: fogserver]: fogserver
                          ...
                          

                          Make sure you give the FOG server IP hear or it won’t be able to pin to it!

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          D 1 Reply Last reply Reply Quote 0
                          • D
                            Daniel Miller @Sebastian Roth
                            last edited by

                            @Sebastian-Roth names were changed to protect the guilty. 🙂

                            1 Reply Last reply Reply Quote 0
                            • S
                              Sebastian Roth Moderator
                              last edited by

                              @Daniel-Miller Ahh, I see. So then what do you get in /Users/x/Downloads/SmartInstaller.log??

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              1 Reply Last reply Reply Quote 0
                              • D
                                Daniel Miller @Daniel Miller
                                last edited by

                                @Daniel-Miller said in Trouble installing SmartClient on MacOS Sierra:

                                SmartInstaller.log

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by Sebastian Roth

                                  @Daniel-Miller Dang… should have expected that.

                                  I am not that great a C# coder than Joe is who created the whole new fog-client three years ago. Looking around I came across this: https://www.pinvoke.net/default.aspx/shell32/SHSetKnownFolderPath.html

                                  Maybe we can use this on MacOS X to save the cert store in a different place?!

                                  As well I am wondering what would happen if we change the fog-client code to not do:

                                  var store = new X509Store(StoreName.Root, StoreLocation.LocalMachine);
                                  

                                  but

                                  var store = new X509Store(StoreName.Root, StoreLocation.CurrentUser);
                                  

                                  But I have no idea where it would put the store then and if things would work this way?!

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by

                                    @Daniel-Miller I just compiled a new SmartInstaller for you that does use the StoreLocation.CurrentUser. Lets see if that makes a difference on your MacOS X.

                                    https://file.io/JDxjcp

                                    Cant promise anything. Its just a first try and I am not really sure if it will run properly even if the installer itself is fixed. The whole project building and signing the binaries is a very complex process and I am not sure I got it all right.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    D 1 Reply Last reply Reply Quote 0
                                    • D
                                      Daniel Miller @Sebastian Roth
                                      last edited by

                                      @Sebastian-Roth
                                      I can give it a go. Will need another link though; that one is returning an http error 404.

                                      1 Reply Last reply Reply Quote 0
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by

                                        @Daniel-Miller Strange, the link worked yesterday. Will upload somewere else later on.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • S
                                          Sebastian Roth Moderator
                                          last edited by

                                          @Daniel-Miller I know this doesn’t look very official uploading the installer to some cloud thing but it’s just for testing and the easiest for me right now: https://cloud.mi.hdm-stuttgart.de/index.php/s/LZnrNB9cWrmqsz7

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          D 1 Reply Last reply Reply Quote 0
                                          • D
                                            Daniel Miller @Sebastian Roth
                                            last edited by

                                            @Sebastian-Roth no worries

                                            Good News:
                                            The installer finished up without error.
                                            After rebooting the machine and logging back into the admin user, the tray icon appeared, the service process appears to be running, and /opt/fog-server/fog.log appears to be initially happy:

                                             6/28/2019 11:29 AM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo
                                            &configure&newService&json
                                             6/28/2019 11:29 AM Middleware::Response Success
                                             6/28/2019 11:29 AM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo
                                            &mac=00:25:00:F0:83:DF|00:25:00:F0:6F:45|00:25:4B:FF:FE:FB:69:24&newService&json
                                             6/28/2019 11:29 AM Middleware::Response Invalid host
                                             6/28/2019 11:29 AM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newServic
                                            e&json
                                             6/28/2019 11:29 AM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
                                            
                                             6/28/2019 11:29 AM Service Creating user agent cache
                                             6/28/2019 11:29 AM Middleware::Response Module is disabled on the host
                                             6/28/2019 11:29 AM Middleware::Response Module is disabled on the host
                                             6/28/2019 11:29 AM Middleware::Response Module is disabled globally on the FOG server
                                            

                                            Bad News:
                                            Certificate store appears to be ~/.config/.mono/certs/Trust with respect to the installing user account and the service doesn’t appear to be reliably pulling from that store after further reboots. From /opt/fog-service/fog.log:

                                            ------------------------------------------------------------------------------
                                            --------------------------------Authentication--------------------------------
                                            ------------------------------------------------------------------------------
                                             6/28/2019 11:44 AM Client-Info Version: 0.11.16
                                             6/28/2019 11:44 AM Client-Info OS:      Mac
                                             6/28/2019 11:44 AM Middleware::Authentication Waiting for authentication timeout to pass
                                             6/28/2019 11:46 AM Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
                                             6/28/2019 11:46 AM Data::RSA ERROR: Unable to retrieve FOG Server CA
                                             6/28/2019 11:46 AM Data::RSA ERROR: FOG Server CA NOT found in keystore
                                             6/28/2019 11:46 AM Middleware::Authentication ERROR: Could not authenticate
                                             6/28/2019 11:46 AM Middleware::Authentication ERROR: Value cannot be null.
                                            Parameter name: authority
                                            
                                            
                                             6/28/2019 11:46 AM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
                                             6/28/2019 11:46 AM Middleware::Response Success
                                             6/28/2019 11:46 AM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=00:25:00:F0:83:DF|00:25:00:F0:6F:45|00:25:4B:FF:FE:FB:69:24&newService&json
                                             6/28/2019 11:46 AM Middleware::Authentication Waiting for authentication timeout to pass
                                             6/28/2019 11:48 AM Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
                                             6/28/2019 11:48 AM Data::RSA ERROR: Unable to retrieve FOG Server CA
                                             6/28/2019 11:48 AM Data::RSA ERROR: FOG Server CA NOT found in keystore
                                             6/28/2019 11:48 AM Middleware::Authentication ERROR: Could not authenticate
                                             6/28/2019 11:48 AM Middleware::Authentication ERROR: Value cannot be null.
                                            Parameter name: authority
                                             6/28/2019 11:48 AM Middleware::Response Success
                                             6/28/2019 11:48 AM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
                                             6/28/2019 11:48 AM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
                                            
                                             6/28/2019 11:48 AM Service Creating user agent cache
                                             6/28/2019 11:48 AM Middleware::Response ERROR: Unable to get subsection
                                             6/28/2019 11:48 AM Middleware::Response ERROR: Object reference not set to an instance of an object
                                             6/28/2019 11:48 AM Middleware::Response ERROR: Unable to get subsection
                                             6/28/2019 11:48 AM Middleware::Response ERROR: Object reference not set to an instance of an object
                                             6/28/2019 11:48 AM Middleware::Response ERROR: Unable to get subsection
                                             6/28/2019 11:48 AM Middleware::Response ERROR: Object reference not set to an instance of an object
                                             6/28/2019 11:48 AM Service Initializing modules
                                            

                                            Being the service appears to start as root, I’m not entirely certain how it was initially able to access the cert store (I blame unicorns). Unfortunately, the constructor for X509Store appears to be doing exactly what it was told without any pleasant side effects.

                                            Additionally, even when the service was checking in, the fog server didn’t appear to be acknowledging the communications; the http requests were showing up in other_vhosts_access.log on the fog server, but no pending registrations appeared in the web interface and, when I manually added the host and scheduled a hardware inventory, no task reboot information appeared to be passed to the client. This may be attributable to the lack of CA (or the aforementioned unicorns).

                                            I did try swapping out the Zazzles.dll with the one posted in Client not authenticating, but it is giving the same results.

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 3
                                            • 1 / 3
                                            • First post
                                              Last post

                                            204

                                            Online

                                            12.0k

                                            Users

                                            17.3k

                                            Topics

                                            155.2k

                                            Posts
                                            Copyright © 2012-2024 FOG Project