Hostname changer "Unable to get subsection" 1.3.0-RC-7
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Does the file it’s referencing exist?
Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.
Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)
Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG
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@Tom-Elliott
Yes it exists on fog server -
If you go to the url, it downloads the certificate?
Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.
Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)
Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG
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@Tom-Elliott
It opens a msgbox: “This is not a certificate of autority certification and can’t be imported in the certifcation autority list” (translated)Where can i reset the “encryption data” ?
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@arnaudrigole You won’t be able to, but you have conflicting messages happening right now.
First, the client is saying it cannot download the file. But you’re able to download the file? You don’t need to read it, but you should see it downloading at the least.
Reset encryption data only becomes present when there’s a security token defined for the host. This is a GUI displayed item.
The other issue, have you upgraded to RC-11?
Can you try to clean up bad entries? For example:
rm -rf /var/www/fog /var/www/html/fogThen rerun the installer.
Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.
Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)
Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG
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@Tom-Elliott
When i type the url in my browser, i can’t download because it told me that it’s can’t be imported directly (can’t download so)I upgraded fog on RC11, actually running another installation after removed the directory you said
EDIT: done, i retry -
@arnaudrigole
same issue:05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
05/10/2016 16:41 Middleware::Response ERROR: Could not parse data
05/10/2016 16:41 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path ‘’, line 0, position 0.
05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
05/10/2016 16:41 Service ERROR: Unable to get cycle data
05/10/2016 16:41 Service ERROR: La référence d’objet n’est pas définie à une instance d’un objet.
05/10/2016 16:41 Middleware::Response Success
--------------------------------HostnameChanger-------------------------------
05/10/2016 16:41 Client-Info Client Version: 0.11.5
05/10/2016 16:41 Client-Info Client OS: Windows
05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
05/10/2016 16:41 Middleware::Response ERROR: La référence d’objet n’est pas définie à une instance d’un objet. -
I think we need the whole log. And it’s not the same issue. At least not so far.
Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.
Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)
Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG
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@Tom-Elliott
Here is the whole log
05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json 05/10/2016 16:41 Middleware::Response ERROR: Could not parse data 05/10/2016 16:41 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0. 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 05/10/2016 16:41 Service ERROR: Unable to get cycle data 05/10/2016 16:41 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:41 Middleware::Response Success ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 05/10/2016 16:41 Middleware::Response Success 05/10/2016 16:41 Service Sleeping for 63 seconds 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json 05/10/2016 16:42 Middleware::Response ERROR: Could not parse data 05/10/2016 16:42 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0. 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 05/10/2016 16:42 Service ERROR: Unable to get cycle data 05/10/2016 16:42 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:42 Middleware::Response Success ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 05/10/2016 16:42 Middleware::Response Success 05/10/2016 16:42 Service Sleeping for 67 seconds 05/10/2016 16:43 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json 05/10/2016 16:43 Middleware::Response ERROR: Could not parse data 05/10/2016 16:43 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0. 05/10/2016 16:43 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 05/10/2016 16:43 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 05/10/2016 16:43 Service ERROR: Unable to get cycle data 05/10/2016 16:43 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:43 Middleware::Response Success ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:43 Client-Info Client Version: 0.11.5 05/10/2016 16:43 Client-Info Client OS: Windows 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:43 Client-Info Client Version: 0.11.5 05/10/2016 16:43 Client-Info Client OS: Windows 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:43 Client-Info Client Version: 0.11.5 05/10/2016 16:43 Client-Info Client OS: Windows 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:43 Client-Info Client Version: 0.11.5 05/10/2016 16:43 Client-Info Client OS: Windows 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:43 Client-Info Client Version: 0.11.5 05/10/2016 16:43 Client-Info Client OS: Windows 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:43 Client-Info Client Version: 0.11.5 05/10/2016 16:43 Client-Info Client OS: Windows 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:43 Client-Info Client Version: 0.11.5 05/10/2016 16:43 Client-Info Client OS: Windows 05/10/2016 16:43 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:43 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:43 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:43 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 05/10/2016 16:43 Middleware::Response Success 05/10/2016 16:43 Service Sleeping for 66 seconds -
@arnaudrigole I’m going to need to see another authentication cycle. To cause one, go to the host in the FOG web portal, and hit the “Reset Encryption Data” button. After waiting a couple minutes, re-upload the fog.log file here.
Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.
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@Joe-Schmitt
hello Joe
I have no “reset encryption data” button on fog gui ! :s -
@arnaudrigole alright. Can you:
net stop fogservicethennet start fogserviceon this host (in an administrative cmd)? Once complete wait a minute or so and then upload the fog.log here.Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.
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@Joe-Schmitt
Ok, here we go:05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json 05/10/2016 16:41 Middleware::Response ERROR: Could not parse data 05/10/2016 16:41 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0. 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 05/10/2016 16:41 Service ERROR: Unable to get cycle data 05/10/2016 16:41 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:41 Middleware::Response Success ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 05/10/2016 16:41 Middleware::Response Success 05/10/2016 16:41 Service Sleeping for 63 seconds 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json 05/10/2016 16:42 Middleware::Response ERROR: Could not parse data 05/10/2016 16:42 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0. 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 05/10/2016 16:42 Service ERROR: Unable to get cycle data 05/10/2016 16:42 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:42 Middleware::Response Success ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. -
@arnaudrigole I’m not seeing the starting and stoping in that log file. Please upload the entire fog.log
Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.
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@Joe-Schmitt
Sorry, i think it was the same data in cycles.
Here is an entire file :05/10/2016 17:13 Main Overriding exception handling 05/10/2016 17:13 Main Bootstrapping Zazzles 05/10/2016 17:13 Controller Initialize 05/10/2016 17:13 Zazzles Creating main thread 05/10/2016 17:13 Zazzles Service construction complete 05/10/2016 17:13 Controller Start 05/10/2016 17:13 Service Starting service 05/10/2016 17:13 Bus Became bus server 05/10/2016 17:13 Bus { "self": true, "channel": "Status", "data": "{\r\n \"action\": \"load\"\r\n}" } 05/10/2016 17:13 Bus Emmiting message on channel: Status 05/10/2016 17:13 Service Invoking early JIT compilation on needed binaries ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:13 Client-Info Version: 0.11.5 05/10/2016 17:13 Client-Info OS: Windows 05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass 05/10/2016 17:13 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 05/10/2016 17:13 Data::RSA FOG Server CA cert found 05/10/2016 17:13 Middleware::Authentication Cert OK 05/10/2016 17:13 Middleware::Authentication ERROR: Could not get security token 05/10/2016 17:13 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable. 05/10/2016 17:13 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 05/10/2016 17:13 Middleware::Response Error multiple hosts returned for list of mac addresses ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:13 Client-Info Version: 0.11.5 05/10/2016 17:13 Client-Info OS: Windows 05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass 05/10/2016 17:15 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 05/10/2016 17:15 Data::RSA FOG Server CA cert found 05/10/2016 17:15 Middleware::Authentication Cert OK 05/10/2016 17:15 Middleware::Authentication ERROR: Could not get security token 05/10/2016 17:15 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable. 05/10/2016 17:15 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 05/10/2016 17:15 Middleware::Response Error multiple hosts returned for list of mac addresses ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:15 Client-Info Version: 0.11.5 05/10/2016 17:15 Client-Info OS: Windows 05/10/2016 17:15 Middleware::Authentication Waiting for authentication timeout to pass 05/10/2016 17:17 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 05/10/2016 17:17 Data::RSA FOG Server CA cert found 05/10/2016 17:17 Middleware::Authentication Cert OK 05/10/2016 17:17 Middleware::Authentication ERROR: Could not get security token 05/10/2016 17:17 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable. 05/10/2016 17:17 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 05/10/2016 17:17 Middleware::Response Error multiple hosts returned for list of mac addresses ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:17 Client-Info Version: 0.11.5 05/10/2016 17:17 Client-Info OS: Windows 05/10/2016 17:17 Middleware::Authentication Waiting for authentication timeout to pass 05/10/2016 17:19 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 05/10/2016 17:19 Data::RSA FOG Server CA cert found 05/10/2016 17:19 Middleware::Authentication Cert OK 05/10/2016 17:19 Middleware::Authentication ERROR: Could not get security token 05/10/2016 17:19 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable. 05/10/2016 17:19 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 05/10/2016 17:19 Middleware::Response Error multiple hosts returned for list of mac addresses ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:19 Client-Info Version: 0.11.5 05/10/2016 17:19 Client-Info OS: Windows 05/10/2016 17:19 Middleware::Authentication Waiting for authentication timeout to pass 05/10/2016 17:21 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 05/10/2016 17:21 Data::RSA FOG Server CA cert found 05/10/2016 17:21 Middleware::Authentication Cert OK 05/10/2016 17:21 Middleware::Authentication ERROR: Could not get security token 05/10/2016 17:21 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable. 05/10/2016 17:21 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses 05/10/2016 17:21 Bus Registering ParseBus in channel Power 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json 05/10/2016 17:21 Middleware::Response ERROR: Could not parse data 05/10/2016 17:21 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0. 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 05/10/2016 17:21 Service ERROR: Unable to get cycle data 05/10/2016 17:21 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 17:21 Middleware::Response Success 05/10/2016 17:21 Service Initializing modules ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 05/10/2016 17:21 Middleware::Response Success 05/10/2016 17:21 Service Sleeping for 116 seconds -
@arnaudrigole said in Hostname changer "Unable to get subsection" 1.3.0-RC-7:
05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses
This seems to be the cause.
Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.
Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)
Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG
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@Tom-Elliott
I don’t understand…
This issue happens on all computers (100% new, unboxed, never ccnnected to our network) and after imaging with fog
i have no host duplicate in fog gui -
@arnaudrigole It’s likely caused by a virtual network adapter (e.g. a TAP driver, virtualbox, vmware, …).
From the log file, here’s the macs your machine has:
B8:08:CF:3C:95:CE00:A0:C6:00:00:14B8:08:CF:3C:95:CA28:F1:0E:2D:C4:6A02:50:41:00:00:0100:00:00:00:00:00:00:E0
I would search each one of them in the fog ui under your host list. At least one of them will return multiple hosts.
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This seems to be the cause.
I encounter this issue on all our computer, freshly unboxed, never connected on our network and just imaged with fog… No duplicate entries in fog hosts :s
Look at that error in GUI ! ?
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@arnaudrigole The message is clear. There’s multiple host entries for the mac (or mac’s) in question. This can happen for any number of reasons. If you use a USB NIC, I’m guessing this is “shared” with multiple systems?
Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.
Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)
Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG
