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    Hostname changer "Unable to get subsection" 1.3.0-RC-7

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    • arnaudrigoleA
      arnaudrigole @Joe Schmitt
      last edited by

      @Joe-Schmitt
      hello Joe
      I have no “reset encryption data” button on fog gui ! :s

      1 Reply Last reply Reply Quote 0
      • J
        Joe Schmitt Senior Developer
        last edited by Joe Schmitt

        @arnaudrigole alright. Can you:

        net stop fogservice then net start fogservice on this host (in an administrative cmd)? Once complete wait a minute or so and then upload the fog.log here.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        arnaudrigoleA 1 Reply Last reply Reply Quote 0
        • arnaudrigoleA
          arnaudrigole @Joe Schmitt
          last edited by

          @Joe-Schmitt
          Ok, here we go:

           05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
           05/10/2016 16:41 Middleware::Response ERROR: Could not parse data
           05/10/2016 16:41 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
           05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
           05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
           05/10/2016 16:41 Service ERROR: Unable to get cycle data
           05/10/2016 16:41 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
           05/10/2016 16:41 Middleware::Response Success
          
          ------------------------------------------------------------------------------
          ---------------------------------ClientUpdater--------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:41 Client-Info Client Version: 0.11.5
           05/10/2016 16:41 Client-Info Client OS:      Windows
           05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          ----------------------------------TaskReboot----------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:41 Client-Info Client Version: 0.11.5
           05/10/2016 16:41 Client-Info Client OS:      Windows
           05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          --------------------------------HostnameChanger-------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:41 Client-Info Client Version: 0.11.5
           05/10/2016 16:41 Client-Info Client OS:      Windows
           05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          ---------------------------------SnapinClient---------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:41 Client-Info Client Version: 0.11.5
           05/10/2016 16:41 Client-Info Client OS:      Windows
           05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          --------------------------------PrinterManager--------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:41 Client-Info Client Version: 0.11.5
           05/10/2016 16:41 Client-Info Client OS:      Windows
           05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          --------------------------------PowerManagement-------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:41 Client-Info Client Version: 0.11.5
           05/10/2016 16:41 Client-Info Client OS:      Windows
           05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          ----------------------------------UserTracker---------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:41 Client-Info Client Version: 0.11.5
           05/10/2016 16:41 Client-Info Client OS:      Windows
           05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
           05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
           05/10/2016 16:41 Middleware::Response Success
           05/10/2016 16:41 Service Sleeping for 63 seconds
           05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
           05/10/2016 16:42 Middleware::Response ERROR: Could not parse data
           05/10/2016 16:42 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
           05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
           05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
           05/10/2016 16:42 Service ERROR: Unable to get cycle data
           05/10/2016 16:42 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
           05/10/2016 16:42 Middleware::Response Success
          
          ------------------------------------------------------------------------------
          ---------------------------------ClientUpdater--------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:42 Client-Info Client Version: 0.11.5
           05/10/2016 16:42 Client-Info Client OS:      Windows
           05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          ----------------------------------TaskReboot----------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:42 Client-Info Client Version: 0.11.5
           05/10/2016 16:42 Client-Info Client OS:      Windows
           05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          --------------------------------HostnameChanger-------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:42 Client-Info Client Version: 0.11.5
           05/10/2016 16:42 Client-Info Client OS:      Windows
           05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          ---------------------------------SnapinClient---------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:42 Client-Info Client Version: 0.11.5
           05/10/2016 16:42 Client-Info Client OS:      Windows
           05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          --------------------------------PrinterManager--------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:42 Client-Info Client Version: 0.11.5
           05/10/2016 16:42 Client-Info Client OS:      Windows
           05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          ------------------------------------------------------------------------------
          --------------------------------PowerManagement-------------------------------
          ------------------------------------------------------------------------------
           05/10/2016 16:42 Client-Info Client Version: 0.11.5
           05/10/2016 16:42 Client-Info Client OS:      Windows
           05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11
           05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection
           05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
          
          
          1 Reply Last reply Reply Quote 0
          • J
            Joe Schmitt Senior Developer
            last edited by

            @arnaudrigole I’m not seeing the starting and stoping in that log file. Please upload the entire fog.log

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            arnaudrigoleA 1 Reply Last reply Reply Quote 0
            • arnaudrigoleA
              arnaudrigole @Joe Schmitt
              last edited by

              @Joe-Schmitt
              Sorry, i think it was the same data in cycles.
              Here is an entire file :

               05/10/2016 17:13 Main Overriding exception handling
               05/10/2016 17:13 Main Bootstrapping Zazzles
               05/10/2016 17:13 Controller Initialize
               05/10/2016 17:13 Zazzles Creating main thread
               05/10/2016 17:13 Zazzles Service construction complete
               05/10/2016 17:13 Controller Start
              
               05/10/2016 17:13 Service Starting service
               05/10/2016 17:13 Bus Became bus server
               05/10/2016 17:13 Bus {
                "self": true,
                "channel": "Status",
                "data": "{\r\n  \"action\": \"load\"\r\n}"
              }
               05/10/2016 17:13 Bus Emmiting message on channel: Status
               05/10/2016 17:13 Service Invoking early JIT compilation on needed binaries
              
              ------------------------------------------------------------------------------
              --------------------------------Authentication--------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:13 Client-Info Version: 0.11.5
               05/10/2016 17:13 Client-Info OS:      Windows
               05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass
               05/10/2016 17:13 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
               05/10/2016 17:13 Data::RSA FOG Server CA cert found
               05/10/2016 17:13 Middleware::Authentication Cert OK
               05/10/2016 17:13 Middleware::Authentication ERROR: Could not get security token
               05/10/2016 17:13 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
               05/10/2016 17:13 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
               05/10/2016 17:13 Middleware::Response Error multiple hosts returned for list of mac addresses
              
              ------------------------------------------------------------------------------
              --------------------------------Authentication--------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:13 Client-Info Version: 0.11.5
               05/10/2016 17:13 Client-Info OS:      Windows
               05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass
               05/10/2016 17:15 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
               05/10/2016 17:15 Data::RSA FOG Server CA cert found
               05/10/2016 17:15 Middleware::Authentication Cert OK
               05/10/2016 17:15 Middleware::Authentication ERROR: Could not get security token
               05/10/2016 17:15 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
               05/10/2016 17:15 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
               05/10/2016 17:15 Middleware::Response Error multiple hosts returned for list of mac addresses
              
              ------------------------------------------------------------------------------
              --------------------------------Authentication--------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:15 Client-Info Version: 0.11.5
               05/10/2016 17:15 Client-Info OS:      Windows
               05/10/2016 17:15 Middleware::Authentication Waiting for authentication timeout to pass
               05/10/2016 17:17 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
               05/10/2016 17:17 Data::RSA FOG Server CA cert found
               05/10/2016 17:17 Middleware::Authentication Cert OK
               05/10/2016 17:17 Middleware::Authentication ERROR: Could not get security token
               05/10/2016 17:17 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
               05/10/2016 17:17 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
               05/10/2016 17:17 Middleware::Response Error multiple hosts returned for list of mac addresses
              
              ------------------------------------------------------------------------------
              --------------------------------Authentication--------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:17 Client-Info Version: 0.11.5
               05/10/2016 17:17 Client-Info OS:      Windows
               05/10/2016 17:17 Middleware::Authentication Waiting for authentication timeout to pass
               05/10/2016 17:19 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
               05/10/2016 17:19 Data::RSA FOG Server CA cert found
               05/10/2016 17:19 Middleware::Authentication Cert OK
               05/10/2016 17:19 Middleware::Authentication ERROR: Could not get security token
               05/10/2016 17:19 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
               05/10/2016 17:19 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
               05/10/2016 17:19 Middleware::Response Error multiple hosts returned for list of mac addresses
              
              ------------------------------------------------------------------------------
              --------------------------------Authentication--------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:19 Client-Info Version: 0.11.5
               05/10/2016 17:19 Client-Info OS:      Windows
               05/10/2016 17:19 Middleware::Authentication Waiting for authentication timeout to pass
               05/10/2016 17:21 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
               05/10/2016 17:21 Data::RSA FOG Server CA cert found
               05/10/2016 17:21 Middleware::Authentication Cert OK
               05/10/2016 17:21 Middleware::Authentication ERROR: Could not get security token
               05/10/2016 17:21 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable.
               05/10/2016 17:21 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
               05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses
              
              
               05/10/2016 17:21 Bus Registering ParseBus in channel Power
               05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json
               05/10/2016 17:21 Middleware::Response ERROR: Could not parse data
               05/10/2016 17:21 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0.
               05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
               05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
               05/10/2016 17:21 Service ERROR: Unable to get cycle data
               05/10/2016 17:21 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
               05/10/2016 17:21 Middleware::Response Success
               05/10/2016 17:21 Service Initializing modules
              
              ------------------------------------------------------------------------------
              ---------------------------------ClientUpdater--------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:21 Client-Info Client Version: 0.11.5
               05/10/2016 17:21 Client-Info Client OS:      Windows
               05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
               05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
               05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
              
              ------------------------------------------------------------------------------
              ----------------------------------TaskReboot----------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:21 Client-Info Client Version: 0.11.5
               05/10/2016 17:21 Client-Info Client OS:      Windows
               05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
               05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
               05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
              
              ------------------------------------------------------------------------------
              --------------------------------HostnameChanger-------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:21 Client-Info Client Version: 0.11.5
               05/10/2016 17:21 Client-Info Client OS:      Windows
               05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
               05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
               05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
              
              ------------------------------------------------------------------------------
              ---------------------------------SnapinClient---------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:21 Client-Info Client Version: 0.11.5
               05/10/2016 17:21 Client-Info Client OS:      Windows
               05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
               05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
               05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
              
              ------------------------------------------------------------------------------
              --------------------------------PrinterManager--------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:21 Client-Info Client Version: 0.11.5
               05/10/2016 17:21 Client-Info Client OS:      Windows
               05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
               05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
               05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
              
              ------------------------------------------------------------------------------
              --------------------------------PowerManagement-------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:21 Client-Info Client Version: 0.11.5
               05/10/2016 17:21 Client-Info Client OS:      Windows
               05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
               05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
               05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
              
              ------------------------------------------------------------------------------
              ----------------------------------UserTracker---------------------------------
              ------------------------------------------------------------------------------
               05/10/2016 17:21 Client-Info Client Version: 0.11.5
               05/10/2016 17:21 Client-Info Client OS:      Windows
               05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11
               05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection
               05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
               05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
               05/10/2016 17:21 Middleware::Response Success
               05/10/2016 17:21 Service Sleeping for 116 seconds
              
              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @arnaudrigole
                last edited by

                @arnaudrigole said in Hostname changer "Unable to get subsection" 1.3.0-RC-7:

                05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses

                This seems to be the cause.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                arnaudrigoleA 2 Replies Last reply Reply Quote 1
                • arnaudrigoleA
                  arnaudrigole @Tom Elliott
                  last edited by arnaudrigole

                  @Tom-Elliott
                  I don’t understand…
                  This issue happens on all computers (100% new, unboxed, never ccnnected to our network) and after imaging with fog
                  i have no host duplicate in fog gui

                  1 Reply Last reply Reply Quote 0
                  • J
                    Joe Schmitt Senior Developer
                    last edited by Joe Schmitt

                    @arnaudrigole It’s likely caused by a virtual network adapter (e.g. a TAP driver, virtualbox, vmware, …).

                    From the log file, here’s the macs your machine has:

                    • B8:08:CF:3C:95:CE
                    • 00:A0:C6:00:00:14
                    • B8:08:CF:3C:95:CA
                    • 28:F1:0E:2D:C4:6A
                    • 02:50:41:00:00:01
                    • 00:00:00:00:00:00:00:E0

                    I would search each one of them in the fog ui under your host list. At least one of them will return multiple hosts.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    1 Reply Last reply Reply Quote 1
                    • arnaudrigoleA
                      arnaudrigole @Tom Elliott
                      last edited by arnaudrigole

                      @Tom-Elliott

                      This seems to be the cause.

                      I encounter this issue on all our computer, freshly unboxed, never connected on our network and just imaged with fog… No duplicate entries in fog hosts :s

                      Look at that error in GUI ! ?
                      alt text
                      alt text

                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott @arnaudrigole
                        last edited by

                        @arnaudrigole The message is clear. There’s multiple host entries for the mac (or mac’s) in question. This can happen for any number of reasons. If you use a USB NIC, I’m guessing this is “shared” with multiple systems?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        arnaudrigoleA 1 Reply Last reply Reply Quote 1
                        • arnaudrigoleA
                          arnaudrigole @Tom Elliott
                          last edited by

                          @Tom-Elliott
                          Im not using USB nic…
                          I have no duplicate entries in fog hosts, im 100% sure.
                          As i said, my test computers are dell laptops just unboxed! There is no duplicate possible

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @arnaudrigole
                            last edited by

                            @arnaudrigole The message is clear, there is a Duplicate somewhere. We need you to search for it by searching for the MAC’s that @Joe-Schmitt gave you earlier.

                            You can even do a manual sql query if needed.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 2
                            • arnaudrigoleA
                              arnaudrigole
                              last edited by

                              @Joe-Schmitt
                              Maybe the VPN network card

                              1 Reply Last reply Reply Quote 0
                              • J
                                Joe Schmitt Senior Developer
                                last edited by

                                @arnaudrigole If you search for each mac (individually) that I listed previously in your FOG web ui as Tom and I have been suggesting then you would see those duplicates.

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                                • arnaudrigoleA
                                  arnaudrigole @Joe Schmitt
                                  last edited by

                                  @Joe-Schmitt @Tom-Elliott
                                  Excuse me, i haven’t refreshed that page to see your last messages!
                                  The problem come from our VPN network card… but how can i bypass it ?

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                                  • Tom ElliottT
                                    Tom Elliott
                                    last edited by

                                    You need to find which mac address is currently associated to multiple hosts.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

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                                    • arnaudrigoleA
                                      arnaudrigole @Tom Elliott
                                      last edited by arnaudrigole

                                      @Tom-Elliott
                                      Yes it’s the 02:50:41:00:00:01 : PANGP (vpn) adapter
                                      So how can i configure fog to bypass that MAC and only read the ethernet / wifi MAC ?

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                                      • Tom ElliottT
                                        Tom Elliott
                                        last edited by

                                        Now you need to delete that mac address entirely from the database.

                                        This can be done in mysql with:

                                        DELETE FROM hostMAC where hmMAC LIKE '02:50:41:00:00:01';

                                        Then add the MAC to be filtered:

                                        Something like:

                                        UPDATE globalSettings SET settingValue='02:50:41:00:00:01' WHERE settingKey='FOG_QUICKREG_PENDING_MAC_FILTER';

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                                        • Tom ElliottT
                                          Tom Elliott
                                          last edited by

                                          The GUI can also be used to add “filtered MAC’s” this is simply a comma separated list (e.g. mac1,mac2,mac3,etc…)

                                          The GUI accessible portion to add the filtered mac is:
                                          FOG Configuration Page ->
                                          FOG Settings ->
                                          FOG Client - Host Register ->
                                          FOG_QUICKREG_PENDING_MAC_FILTER

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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