Hostname changer "Unable to get subsection" 1.3.0-RC-7
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@Joe-Schmitt
hello Joe
I have no “reset encryption data” button on fog gui ! :s -
@arnaudrigole alright. Can you:
net stop fogservice
thennet start fogservice
on this host (in an administrative cmd)? Once complete wait a minute or so and then upload the fog.log here. -
@Joe-Schmitt
Ok, here we go:05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json 05/10/2016 16:41 Middleware::Response ERROR: Could not parse data 05/10/2016 16:41 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0. 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 05/10/2016 16:41 Service ERROR: Unable to get cycle data 05/10/2016 16:41 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:41 Middleware::Response Success ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:41 Client-Info Client Version: 0.11.5 05/10/2016 16:41 Client-Info Client OS: Windows 05/10/2016 16:41 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:41 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:41 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:41 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 05/10/2016 16:41 Middleware::Response Success 05/10/2016 16:41 Service Sleeping for 63 seconds 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json 05/10/2016 16:42 Middleware::Response ERROR: Could not parse data 05/10/2016 16:42 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0. 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 05/10/2016 16:42 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 05/10/2016 16:42 Service ERROR: Unable to get cycle data 05/10/2016 16:42 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 16:42 Middleware::Response Success ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 05/10/2016 16:42 Client-Info Client Version: 0.11.5 05/10/2016 16:42 Client-Info Client OS: Windows 05/10/2016 16:42 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 16:42 Middleware::Response ERROR: Unable to get subsection 05/10/2016 16:42 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
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@arnaudrigole I’m not seeing the starting and stoping in that log file. Please upload the entire fog.log
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@Joe-Schmitt
Sorry, i think it was the same data in cycles.
Here is an entire file :05/10/2016 17:13 Main Overriding exception handling 05/10/2016 17:13 Main Bootstrapping Zazzles 05/10/2016 17:13 Controller Initialize 05/10/2016 17:13 Zazzles Creating main thread 05/10/2016 17:13 Zazzles Service construction complete 05/10/2016 17:13 Controller Start 05/10/2016 17:13 Service Starting service 05/10/2016 17:13 Bus Became bus server 05/10/2016 17:13 Bus { "self": true, "channel": "Status", "data": "{\r\n \"action\": \"load\"\r\n}" } 05/10/2016 17:13 Bus Emmiting message on channel: Status 05/10/2016 17:13 Service Invoking early JIT compilation on needed binaries ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:13 Client-Info Version: 0.11.5 05/10/2016 17:13 Client-Info OS: Windows 05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass 05/10/2016 17:13 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 05/10/2016 17:13 Data::RSA FOG Server CA cert found 05/10/2016 17:13 Middleware::Authentication Cert OK 05/10/2016 17:13 Middleware::Authentication ERROR: Could not get security token 05/10/2016 17:13 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable. 05/10/2016 17:13 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 05/10/2016 17:13 Middleware::Response Error multiple hosts returned for list of mac addresses ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:13 Client-Info Version: 0.11.5 05/10/2016 17:13 Client-Info OS: Windows 05/10/2016 17:13 Middleware::Authentication Waiting for authentication timeout to pass 05/10/2016 17:15 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 05/10/2016 17:15 Data::RSA FOG Server CA cert found 05/10/2016 17:15 Middleware::Authentication Cert OK 05/10/2016 17:15 Middleware::Authentication ERROR: Could not get security token 05/10/2016 17:15 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable. 05/10/2016 17:15 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 05/10/2016 17:15 Middleware::Response Error multiple hosts returned for list of mac addresses ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:15 Client-Info Version: 0.11.5 05/10/2016 17:15 Client-Info OS: Windows 05/10/2016 17:15 Middleware::Authentication Waiting for authentication timeout to pass 05/10/2016 17:17 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 05/10/2016 17:17 Data::RSA FOG Server CA cert found 05/10/2016 17:17 Middleware::Authentication Cert OK 05/10/2016 17:17 Middleware::Authentication ERROR: Could not get security token 05/10/2016 17:17 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable. 05/10/2016 17:17 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 05/10/2016 17:17 Middleware::Response Error multiple hosts returned for list of mac addresses ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:17 Client-Info Version: 0.11.5 05/10/2016 17:17 Client-Info OS: Windows 05/10/2016 17:17 Middleware::Authentication Waiting for authentication timeout to pass 05/10/2016 17:19 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 05/10/2016 17:19 Data::RSA FOG Server CA cert found 05/10/2016 17:19 Middleware::Authentication Cert OK 05/10/2016 17:19 Middleware::Authentication ERROR: Could not get security token 05/10/2016 17:19 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable. 05/10/2016 17:19 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 05/10/2016 17:19 Middleware::Response Error multiple hosts returned for list of mac addresses ------------------------------------------------------------------------------ --------------------------------Authentication-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:19 Client-Info Version: 0.11.5 05/10/2016 17:19 Client-Info OS: Windows 05/10/2016 17:19 Middleware::Authentication Waiting for authentication timeout to pass 05/10/2016 17:21 Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt 05/10/2016 17:21 Data::RSA FOG Server CA cert found 05/10/2016 17:21 Middleware::Authentication Cert OK 05/10/2016 17:21 Middleware::Authentication ERROR: Could not get security token 05/10/2016 17:21 Middleware::Authentication ERROR: Le fichier 'C:\Program Files (x86)\FOG\token.dat' est introuvable. 05/10/2016 17:21 Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService 05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses 05/10/2016 17:21 Bus Registering ParseBus in channel Power 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=B8:08:CF:3C:95:CE|00:A0:C6:00:00:14|B8:08:CF:3C:95:CA|28:F1:0E:2D:C4:6A|02:50:41:00:00:01||00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0|00:00:00:00:00:00:00:E0&newService&json 05/10/2016 17:21 Middleware::Response ERROR: Could not parse data 05/10/2016 17:21 Middleware::Response ERROR: Unexpected character encountered while parsing value: E. Path '', line 0, position 0. 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json 05/10/2016 17:21 Service ERROR: Unable to get cycle data 05/10/2016 17:21 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 17:21 Middleware::Response Success 05/10/2016 17:21 Service Initializing modules ------------------------------------------------------------------------------ ---------------------------------ClientUpdater-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------TaskReboot---------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------HostnameChanger------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ---------------------------------SnapinClient--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PrinterManager-------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ --------------------------------PowerManagement------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. ------------------------------------------------------------------------------ ----------------------------------UserTracker--------------------------------- ------------------------------------------------------------------------------ 05/10/2016 17:21 Client-Info Client Version: 0.11.5 05/10/2016 17:21 Client-Info Client OS: Windows 05/10/2016 17:21 Client-Info Server Version: 1.3.0-RC-11 05/10/2016 17:21 Middleware::Response ERROR: Unable to get subsection 05/10/2016 17:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet. 05/10/2016 17:21 Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 05/10/2016 17:21 Middleware::Response Success 05/10/2016 17:21 Service Sleeping for 116 seconds
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@arnaudrigole said in Hostname changer "Unable to get subsection" 1.3.0-RC-7:
05/10/2016 17:21 Middleware::Response Error multiple hosts returned for list of mac addresses
This seems to be the cause.
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@Tom-Elliott
I don’t understand…
This issue happens on all computers (100% new, unboxed, never ccnnected to our network) and after imaging with fog
i have no host duplicate in fog gui -
@arnaudrigole It’s likely caused by a virtual network adapter (e.g. a TAP driver, virtualbox, vmware, …).
From the log file, here’s the macs your machine has:
B8:08:CF:3C:95:CE
00:A0:C6:00:00:14
B8:08:CF:3C:95:CA
28:F1:0E:2D:C4:6A
02:50:41:00:00:01
00:00:00:00:00:00:00:E0
I would search each one of them in the fog ui under your host list. At least one of them will return multiple hosts.
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This seems to be the cause.
I encounter this issue on all our computer, freshly unboxed, never connected on our network and just imaged with fog… No duplicate entries in fog hosts :s
Look at that error in GUI ! ?
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@arnaudrigole The message is clear. There’s multiple host entries for the mac (or mac’s) in question. This can happen for any number of reasons. If you use a USB NIC, I’m guessing this is “shared” with multiple systems?
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@Tom-Elliott
Im not using USB nic…
I have no duplicate entries in fog hosts, im 100% sure.
As i said, my test computers are dell laptops just unboxed! There is no duplicate possible -
@arnaudrigole The message is clear, there is a Duplicate somewhere. We need you to search for it by searching for the MAC’s that @Joe-Schmitt gave you earlier.
You can even do a manual sql query if needed.
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@Joe-Schmitt
Maybe the VPN network card -
@arnaudrigole If you search for each mac (individually) that I listed previously in your FOG web ui as Tom and I have been suggesting then you would see those duplicates.
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@Joe-Schmitt @Tom-Elliott
Excuse me, i haven’t refreshed that page to see your last messages!
The problem come from our VPN network card… but how can i bypass it ? -
You need to find which mac address is currently associated to multiple hosts.
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@Tom-Elliott
Yes it’s the 02:50:41:00:00:01 : PANGP (vpn) adapter
So how can i configure fog to bypass that MAC and only read the ethernet / wifi MAC ? -
Now you need to delete that mac address entirely from the database.
This can be done in mysql with:
DELETE FROM hostMAC where hmMAC LIKE '02:50:41:00:00:01';
Then add the MAC to be filtered:
Something like:
UPDATE globalSettings SET settingValue='02:50:41:00:00:01' WHERE settingKey='FOG_QUICKREG_PENDING_MAC_FILTER';
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The GUI can also be used to add “filtered MAC’s” this is simply a comma separated list (e.g. mac1,mac2,mac3,etc…)
The GUI accessible portion to add the filtered mac is:
FOG Configuration Page ->
FOG Settings ->
FOG Client - Host Register ->
FOG_QUICKREG_PENDING_MAC_FILTER