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Gui not responsive

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  • T
    Tom Elliott @ablohowiak
    last edited by Sep 12, 2016, 7:30 PM

    @ablohowiak can you try a clean GUI install? Remove /var/www/fog and /var/www/html/fog and /home/*.BACKUP and rerun installer

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

    1 Reply Last reply Reply Quote 1
    • T
      Tom Elliott @ablohowiak
      last edited by Sep 13, 2016, 12:35 AM

      @ablohowiak a bit out of norm but can you change the config.class.php filr to use 127.0.01? I suspect the sockets are dropping to make room for other sockets, causing some portions to just drop php code. So because the socket is lost mid stream it causes the GUI to crash. Again this is all theoretical but it files like an issue I’ve seen before, which was why I switched from a socket connection to a TCP connection

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      A 2 Replies Last reply Sep 13, 2016, 2:36 PM Reply Quote 0
      • A
        ablohowiak @Tom Elliott
        last edited by Sep 13, 2016, 2:36 PM

        @Tom-Elliott
        Actually, the client response setting is having an impact for our techs with a lot fewer timeouts. I’m going to leave things as is and see what sort of feedback I get from a full day with these settings.

        W 2 Replies Last reply Sep 13, 2016, 2:44 PM Reply Quote 0
        • W
          Wayne Workman @ablohowiak
          last edited by Sep 13, 2016, 2:44 PM

          @ablohowiak I’d even suggest a higher checkin time for so many hosts. 15 minutes, 20 minutes even. 900 or 1200 seconds.

          There’s two settings, one is how long to wait to check in after boot, and another for how often to periodically check in afterwards.
          I’d suggest leaving the boot check in time as default, and raising the other to 20 minutes. Just because 10,000 hosts is a lot.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • W
            Wayne Workman @ablohowiak
            last edited by Sep 14, 2016, 7:22 PM

            @ablohowiak Can you get us the client log from one of the hosts? It’s C:\fog.log

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            U 1 Reply Last reply Sep 14, 2016, 8:32 PM Reply Quote 0
            • U
              UWPVIOLATOR @Wayne Workman
              last edited by UWPVIOLATOR Sep 14, 2016, 2:34 PM Sep 14, 2016, 8:32 PM

              @Wayne-Workman

              For @ablohowiak

              Log for 11.5

              ------------------------------------------------------------------------------
              ---------------------------------ClientUpdater--------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:15 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:15 PM Client-Info Client OS:      Windows
               9/14/2016 3:15 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:15 PM Middleware::Response Success
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              ----------------------------------TaskReboot----------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:15 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:15 PM Client-Info Client OS:      Windows
               9/14/2016 3:15 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:15 PM Middleware::Response Success
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              --------------------------------HostnameChanger-------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:15 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:15 PM Client-Info Client OS:      Windows
               9/14/2016 3:15 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:15 PM Middleware::Response Success
               9/14/2016 3:15 PM HostnameChanger Checking Hostname
               9/14/2016 3:15 PM HostnameChanger Hostname is correct
               9/14/2016 3:15 PM HostnameChanger Attempting to join domain
               9/14/2016 3:15 PM HostnameChanger Host is already joined to target domain
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              ---------------------------------SnapinClient---------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:15 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:15 PM Client-Info Client OS:      Windows
               9/14/2016 3:15 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:15 PM Middleware::Response No snapins
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              --------------------------------PrinterManager--------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:15 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:15 PM Client-Info Client OS:      Windows
               9/14/2016 3:15 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:15 PM Middleware::Response Module is disabled on the host
               9/14/2016 3:15 PM PrinterManager Getting installed printers
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              --------------------------------PowerManagement-------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:15 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:15 PM Client-Info Client OS:      Windows
               9/14/2016 3:15 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:15 PM Middleware::Response Success
               9/14/2016 3:15 PM PowerManagement Calculating tasks to unschedule
               9/14/2016 3:15 PM PowerManagement Calculating tasks to schedule
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              ----------------------------------UserTracker---------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:15 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:15 PM Client-Info Client OS:      Windows
               9/14/2016 3:15 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:15 PM Middleware::Response Success
              ------------------------------------------------------------------------------
              
               9/14/2016 3:15 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
               9/14/2016 3:16 PM Middleware::Response Success
               9/14/2016 3:16 PM Service Sleeping for 328 seconds
               9/14/2016 3:21 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=10:60:4B:87:83:7B||00:00:00:00:00:00:00:E0&newService&json
               9/14/2016 3:21 PM Middleware::Response Success
               9/14/2016 3:21 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
               9/14/2016 3:21 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
              
               9/14/2016 3:21 PM Service Creating user agent cache
               9/14/2016 3:21 PM Middleware::Response Module is disabled globally on the FOG server
               9/14/2016 3:21 PM Middleware::Response Module is disabled on the host
               9/14/2016 3:21 PM Middleware::Response Module is disabled on the host
              
              ------------------------------------------------------------------------------
              ---------------------------------ClientUpdater--------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:21 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:21 PM Client-Info Client OS:      Windows
               9/14/2016 3:21 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:21 PM Middleware::Response Success
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              ----------------------------------TaskReboot----------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:21 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:21 PM Client-Info Client OS:      Windows
               9/14/2016 3:21 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:21 PM Middleware::Response Success
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              --------------------------------HostnameChanger-------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:21 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:21 PM Client-Info Client OS:      Windows
               9/14/2016 3:21 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:21 PM Middleware::Response Success
               9/14/2016 3:21 PM HostnameChanger Checking Hostname
               9/14/2016 3:21 PM HostnameChanger Hostname is correct
               9/14/2016 3:21 PM HostnameChanger Attempting to join domain
               9/14/2016 3:21 PM HostnameChanger Host is already joined to target domain
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              ---------------------------------SnapinClient---------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:21 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:21 PM Client-Info Client OS:      Windows
               9/14/2016 3:21 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:21 PM Middleware::Response No snapins
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              --------------------------------PrinterManager--------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:21 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:21 PM Client-Info Client OS:      Windows
               9/14/2016 3:21 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:21 PM Middleware::Response Module is disabled on the host
               9/14/2016 3:21 PM PrinterManager Getting installed printers
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              --------------------------------PowerManagement-------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:21 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:21 PM Client-Info Client OS:      Windows
               9/14/2016 3:21 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:21 PM Middleware::Response Success
               9/14/2016 3:21 PM PowerManagement Calculating tasks to unschedule
               9/14/2016 3:21 PM PowerManagement Calculating tasks to schedule
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              ----------------------------------UserTracker---------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:21 PM Client-Info Client Version: 0.11.5
               9/14/2016 3:21 PM Client-Info Client OS:      Windows
               9/14/2016 3:21 PM Client-Info Server Version: 1.3.0-RC-10
               9/14/2016 3:21 PM Middleware::Response Success
               9/14/2016 3:21 PM Middleware::Communication URL: http://fogserver/fog/service/usertracking.report.php?action=login&user=228-LAB-111385\t711933-228&mac=10:60:4B:87:83:7B||00:00:00:00:00:00:00:E0&newService&json
              

              Log for 11.2 (Our current image has this version on it, so a fresh image would start at 11.2 then self update to 11.5 before)

              ------------------------------------------------------------------------------
              ----------------------------------UserTracker---------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 8:49 AM Client-Info Client Version: 0.11.2
               9/14/2016 8:49 AM Client-Info Client OS:      Windows
               9/14/2016 8:49 AM Client-Info Server Version: 
               9/14/2016 8:49 AM Middleware::Response Success
              ------------------------------------------------------------------------------
              
               9/14/2016 8:49 AM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
               9/14/2016 8:49 AM Middleware::Response Success
               9/14/2016 8:49 AM Service Sleeping for 335 seconds
               9/14/2016 3:26 PM Main Overriding exception handling
               9/14/2016 3:26 PM Main Bootstrapping Zazzles
               9/14/2016 3:26 PM Controller Initialize
               9/14/2016 3:26 PM Entry Creating obj
               9/14/2016 3:26 PM Controller Start
              
               9/14/2016 3:26 PM Service Starting service
               9/14/2016 3:27 PM Bus Became bus server
               9/14/2016 3:27 PM Bus {
                "self": true,
                "channel": "Status",
                "data": "{\r\n  \"action\": \"load\"\r\n}"
              }
               9/14/2016 3:27 PM Bus Emmiting message on channel: Status
              
              ------------------------------------------------------------------------------
              --------------------------------Authentication--------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:27 PM Client-Info Version: 0.11.2
               9/14/2016 3:27 PM Client-Info OS:      Windows
               9/14/2016 3:27 PM Middleware::Authentication Waiting for authentication timeout to pass
               9/14/2016 3:27 PM Middleware::Communication Download: http://fogserver/fog/management/other/ssl/srvpublic.crt
               9/14/2016 3:27 PM Data::RSA FOG Server CA cert found
               9/14/2016 3:27 PM Middleware::Authentication Cert OK
               9/14/2016 3:27 PM Middleware::Communication POST URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&authorize&newService
               9/14/2016 3:27 PM Middleware::Response Success
               9/14/2016 3:27 PM Middleware::Authentication Authenticated
              
              
               9/14/2016 3:27 PM Bus Registering ParseBus in channel Power
               9/14/2016 3:27 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&mac=00:24:81:98:23:94||00:00:00:00:00:00:00:E0&newService&json
               9/14/2016 3:27 PM Middleware::Response Success
               9/14/2016 3:27 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?clientver&newService&json
               9/14/2016 3:27 PM Middleware::Communication URL: http://fogserver/fog/service/getversion.php?newService&json
              
               9/14/2016 3:27 PM Service Creating user agent cache
               9/14/2016 3:27 PM Middleware::Response Module is disabled globally on the FOG server
               9/14/2016 3:27 PM Middleware::Response Module is disabled on the host
               9/14/2016 3:27 PM Middleware::Response Module is disabled on the host
              
              ------------------------------------------------------------------------------
              ---------------------------------ClientUpdater--------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:27 PM Client-Info Client Version: 0.11.2
               9/14/2016 3:27 PM Client-Info Client OS:      Windows
               9/14/2016 3:27 PM Client-Info Server Version: 
               9/14/2016 3:27 PM Middleware::Response Success
               9/14/2016 3:27 PM Middleware::Communication Download: http://fogserver/fog/client/SmartInstaller.exe
               9/14/2016 3:27 PM Data::RSA FOG Project cert found
               9/14/2016 3:27 PM Data::RSA ERROR: Certificate validation failed
               9/14/2016 3:27 PM Data::RSA ERROR: Trust chain did not complete to the known authority anchor. Errors: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. (NotTimeValid)
               9/14/2016 3:27 PM ClientUpdater ERROR: Update file is not authentic
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              ----------------------------------TaskReboot----------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:27 PM Client-Info Client Version: 0.11.2
               9/14/2016 3:27 PM Client-Info Client OS:      Windows
               9/14/2016 3:27 PM Client-Info Server Version: 
               9/14/2016 3:27 PM Middleware::Response Success
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              --------------------------------HostnameChanger-------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:27 PM Client-Info Client Version: 0.11.2
               9/14/2016 3:27 PM Client-Info Client OS:      Windows
               9/14/2016 3:27 PM Client-Info Server Version: 
               9/14/2016 3:27 PM Middleware::Response Success
               9/14/2016 3:27 PM HostnameChanger Checking Hostname
               9/14/2016 3:27 PM HostnameChanger Hostname is correct
               9/14/2016 3:27 PM HostnameChanger Attempting to join active directory
               9/14/2016 3:27 PM HostnameChanger Host is already joined to target domain
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              ---------------------------------SnapinClient---------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:27 PM Client-Info Client Version: 0.11.2
               9/14/2016 3:27 PM Client-Info Client OS:      Windows
               9/14/2016 3:27 PM Client-Info Server Version: 
               9/14/2016 3:27 PM Middleware::Response No snapins
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              --------------------------------PrinterManager--------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:27 PM Client-Info Client Version: 0.11.2
               9/14/2016 3:27 PM Client-Info Client OS:      Windows
               9/14/2016 3:27 PM Client-Info Server Version: 
               9/14/2016 3:27 PM Middleware::Response Module is disabled on the host
               9/14/2016 3:27 PM PrinterManager Getting installed printers
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              --------------------------------PowerManagement-------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:27 PM Client-Info Client Version: 0.11.2
               9/14/2016 3:27 PM Client-Info Client OS:      Windows
               9/14/2016 3:27 PM Client-Info Server Version: 
               9/14/2016 3:27 PM Middleware::Response Success
               9/14/2016 3:27 PM PowerManagement Calculating tasks to unschedule
               9/14/2016 3:27 PM PowerManagement Calculating tasks to schedule
              ------------------------------------------------------------------------------
              
              
              ------------------------------------------------------------------------------
              ----------------------------------UserTracker---------------------------------
              ------------------------------------------------------------------------------
               9/14/2016 3:27 PM Client-Info Client Version: 0.11.2
               9/14/2016 3:27 PM Client-Info Client OS:      Windows
               9/14/2016 3:27 PM Client-Info Server Version: 
               9/14/2016 3:27 PM Middleware::Response Success
              ------------------------------------------------------------------------------
              
               9/14/2016 3:27 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json
               9/14/2016 3:27 PM Middleware::Response Success
               9/14/2016 3:27 PM Service Sleeping for 329 seconds
              
              T W 3 Replies Last reply Sep 14, 2016, 8:52 PM Reply Quote 0
              • T
                Tom Elliott @UWPVIOLATOR
                last edited by Tom Elliott Sep 14, 2016, 4:36 PM Sep 14, 2016, 8:52 PM

                @UWPVIOLATOR said in Gui not responsive:

                9/14/2016 3:27 PM Middleware::Communication URL: http://fogserver/fog/management/index.php?sub=requestClientInfo&configure&newService&json 9/14/2016 3:27 PM Middleware::Response Success 9/14/2016 3:27 PM Service Sleeping for 329 seconds

                So that particular system is off time a bit. But why?

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                W 1 Reply Last reply Sep 14, 2016, 10:26 PM Reply Quote 0
                • W
                  Wayne Workman @UWPVIOLATOR
                  last edited by Sep 14, 2016, 10:23 PM

                  @UWPVIOLATOR said in Gui not responsive:


                  ---------------------------------ClientUpdater--------------------------------

                  9/14/2016 3:27 PM Client-Info Client Version: 0.11.2
                  9/14/2016 3:27 PM Client-Info Client OS: Windows
                  9/14/2016 3:27 PM Client-Info Server Version:
                  9/14/2016 3:27 PM Middleware::Response Success
                  9/14/2016 3:27 PM Middleware::Communication Download: http://fogserver/fog/client/SmartInstaller.exe
                  9/14/2016 3:27 PM Data::RSA FOG Project cert found
                  9/14/2016 3:27 PM Data::RSA ERROR: Certificate validation failed
                  9/14/2016 3:27 PM Data::RSA ERROR: Trust chain did not complete to the known authority anchor. Errors: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. (NotTimeValid)
                  9/14/2016 3:27 PM ClientUpdater ERROR: Update file is not authentic

                  @Tom-Elliott this is exactly what is being seen here, I believe these two threads are suffering from the same thing.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                  Daily Clean Installation Results:
                  https://fogtesting.fogproject.us/
                  FOG Reporting:
                  https://fog-external-reporting-results.fogproject.us/

                  1 Reply Last reply Reply Quote 0
                  • W
                    Wayne Workman @UWPVIOLATOR
                    last edited by Sep 14, 2016, 10:24 PM

                    @UWPVIOLATOR Crosslinking similar threads:
                    https://forums.fogproject.org/topic/8561/rc10-broken-items-on-upgrade/82

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 0
                    • W
                      Wayne Workman @Tom Elliott
                      last edited by Wayne Workman Sep 14, 2016, 4:27 PM Sep 14, 2016, 10:26 PM

                      @Tom-Elliott said in Gui not responsive:

                      So that particular system is off time a bit. But why?

                      I don’t think it is. He posted the log 2 hours ago. 2 hours ago was 3:30, and the log says about 3:30. There’s something going on with the installer. I’m going to test client updating myself and see if I have the issue.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                      Daily Clean Installation Results:
                      https://fogtesting.fogproject.us/
                      FOG Reporting:
                      https://fog-external-reporting-results.fogproject.us/

                      1 Reply Last reply Reply Quote 0
                      • A
                        ablohowiak @Tom Elliott
                        last edited by Sep 15, 2016, 7:49 PM

                        @Tom-Elliott said in Gui not responsive:

                        @ablohowiak a bit out of norm but can you change the config.class.php filr to use 127.0.01? I suspect the sockets are dropping to make room for other sockets, causing some portions to just drop php code. So because the socket is lost mid stream it causes the GUI to crash. Again this is all theoretical but it files like an issue I’ve seen before, which was why I switched from a socket connection to a TCP connection

                        So changing the client communication to 900 sec didn’t improve the gui performance, nor did disabling the client auto updater. Do you still suggest changing the config.class.php, and if so are there particular line or every instance of the server IP address?
                        Thanks.

                        T 1 Reply Last reply Sep 15, 2016, 7:52 PM Reply Quote 0
                        • T
                          Tom Elliott @ablohowiak
                          last edited by Sep 15, 2016, 7:52 PM

                          Auto update client is found in fog configuration font settings please disable app if it’s not already done stop web services for probably 5 minutes or so and all your clients should stop trying to download any file because there will be nothing to download then start web services do you still see the clients trying to update

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          A 1 Reply Last reply Sep 20, 2016, 12:08 PM Reply Quote 0
                          • A
                            ablohowiak @Tom Elliott
                            last edited by Sep 20, 2016, 12:08 PM

                            @Tom-Elliott
                            Now with the client communication set to 900 and finding the second client update checkbox things are behaving better.

                            0_1474373294669_upload-f9d228e0-055d-45d0-94d0-2680dadc2077

                            1 Reply Last reply Reply Quote 0
                            • A
                              adukes40
                              last edited by Sep 20, 2016, 12:49 PM

                              We were having this issue to. However, I haven’t had the time to dive into why the clients were failing to updated. But Wayne stated that the clients kept downloading from the server, which with a couple thousand hosts, this was flooding the pipe, and basically making the GUI unusable because the NIC was pegged. Once I unchecked those boxes things have been great. Maybe one day I will get that magical thing called time to dive into it with someone.

                              1 Reply Last reply Reply Quote 0
                              • W
                                Wayne Workman
                                last edited by Wayne Workman Sep 25, 2016, 7:38 PM Sep 23, 2016, 4:54 PM

                                Cross-linking similar threads, and to give this thread a bump.

                                https://forums.fogproject.org/topic/8636/fog-client-is-not-updating
                                https://forums.fogproject.org/topic/8561/rc10-broken-items-on-upgrade
                                https://forums.fogproject.org/topic/8556/gui-not-responsive
                                https://forums.fogproject.org/topic/8616/updating-fog-client

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                1 Reply Last reply Reply Quote 0
                                • J
                                  Joe Schmitt Senior Developer
                                  last edited by Sep 26, 2016, 1:19 AM

                                  The issue with client updating has been found and a patch is being worked on. The patch will not require any additional work to be done on your side, just a simple server update once ready.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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                                  • J
                                    Joe Schmitt Senior Developer
                                    last edited by Sep 26, 2016, 8:40 PM

                                    https://forums.fogproject.org/topic/8645/fog-client-auto-updating-hotfix

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    A 1 Reply Last reply Sep 27, 2016, 4:26 PM Reply Quote 0
                                    • A
                                      ablohowiak @Joe Schmitt
                                      last edited by Sep 27, 2016, 4:26 PM

                                      @Joe-Schmitt
                                      RC11 has started out well. I did need to rerun the install and reboot the system before the client updater started working. The GUI remains responsive even after all the clients start up in the morning. After a few days I may try shortening the client communication period from 900 so the snapins run more timely.

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