Image download is stuck at 99%

[Tom Elliott]

I’m currently running a test to see if I can replicate the issue you’re describing. If I can replicate the issue, I can typically fix the issue altogether.

[Tune389]

@Tom-Elliott said:

I’m currently running a test to see if I can replicate the issue you’re describing. If I can replicate the issue, I can typically fix the issue altogether.

thank you

@Wayne-Workman said:

What version of FOG, exactly?

Version: 1.3 (3388)

@ch3i yes that work

[Tom Elliott]

@Tune389
SVN 3477 Should fix this for you. Hopefully…

4 files changed, 331 insertions(+), 645 deletions(-)

[Tune389]

@Tom-Elliott I’m now on 3480, but I can’t create a download Task (Upload is working).
Error:
Failed to create deployment tasking for the following hosts
You must first upload an image to create a download task

[ch3i]

@Tune389

Hi,

Look at : https://forums.fogproject.org/topic/4949/deployment-ftp-not-working
or https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP#You_must_first_upload_an_image_to_create_a_download_task

Regards,
Ch3i

[Tune389]

@ch3i I changed the ftp password (it was wrong) but its still not working. I can enter the ftp with the logins from: FOG System Settings -> tftp-server -> FOG_TFTP_FTP_USERNAME/FOG_TFTP_FTP_PASSWORD, no problems here:

[ch3i]

@Tune389 When you go on the image managment page and list all image, can you view images sizes ?

[Tune389]

@ch3i yes, but one isn’t on the server (/images)

[ch3i]

@Tune389 said:

@ch3i yes, but one isn’t on the server (/images) !)

oO

[Tune389]

@ch3i I dont’t understand that When I start the task over -> Task Management -> list all hosts -> Download its successfully starting the task (only the task) but over Host Management -> list all hosts -> donwload -> The Error appears (At booth Images 20150526 and 20150527). When I upload the Image (Image-20150527) Its still not on the Server in /Images

[ch3i]

@Tune389 In you /dev/XXXXXXXX maybe ?

[Tune389]

@ch3i nothing …

[ch3i]

@Tune389 said:

@ch3i nothing …

You have some fun bugs lol You have only one storage on your server ??? The image you have uploaded is not a ghost I think

[Wayne Workman]

Is it possible for you to give your FOG server a reboot?

[Tune389]

@ch3i only one storage, I tried to download the “ghost Image” over the task management, now it displays 0.0GB.
@Wayne-Workman yes I try it.

[ch3i]

@Tune389 If the reboot don’t solve your problem, check your FOG log files or try your task in debug mode.

[Tune389]

@ch3i still same problem, after a upload the Image have a size but don’t exist.
and there are no errors in the log files …

[Wayne Workman]

I thought we were troubleshooting “Downloads”.

Uploads is a totally different story.

Please check your FTP credentials inside your storage node, and in FOG Configuration -> Fog Settings -> TFTP_FTP credentials.

Also, please look inside of /images/dev and see if there is a directory in there with a MAC address on it.

Also, please check this out:

https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP#Images_stuck_in_.2Fimages.2Fdev

https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

[ch3i]

@Wayne-Workman he has always checked FTP and /dev

[Wayne Workman]

@ch3i I saw some of it already done,

but I’m wondering if that isn’t the problem… because everything is pointing to FTP.

@Tune389 There is a “Testing FTP” section in that troubleshooting article. This will allow you to verify beyond doubt if FTP is the issue or not.