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    Image download is stuck at 99%

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • Tom ElliottT
      Tom Elliott
      last edited by

      @Tune389
      SVN 3477 Should fix this for you. Hopefully…

      4 files changed, 331 insertions(+), 645 deletions(-)

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

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      T 1 Reply Last reply Reply Quote 1
      • T
        Tune389 @Tom Elliott
        last edited by

        @Tom-Elliott I’m now on 3480, but I can’t create a download Task (Upload is working).
        Error:
        Failed to create deployment tasking for the following hosts
        You must first upload an image to create a download task

        ch3iC 1 Reply Last reply Reply Quote 0
        • ch3iC
          ch3i Moderator @Tune389
          last edited by

          @Tune389

          Hi,

          Look at : https://forums.fogproject.org/topic/4949/deployment-ftp-not-working
          or https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP#You_must_first_upload_an_image_to_create_a_download_task

          Regards,
          Ch3i

          T 1 Reply Last reply Reply Quote 0
          • T
            Tune389 @ch3i
            last edited by

            @ch3i I changed the ftp password (it was wrong) but its still not working. I can enter the ftp with the logins from: FOG System Settings -> tftp-server -> FOG_TFTP_FTP_USERNAME/FOG_TFTP_FTP_PASSWORD, no problems here:
            ftp.PNG

            ch3iC 1 Reply Last reply Reply Quote 0
            • ch3iC
              ch3i Moderator @Tune389
              last edited by ch3i

              @Tune389 When you go on the image managment page and list all image, can you view images sizes ?

              T 1 Reply Last reply Reply Quote 0
              • T
                Tune389 @ch3i
                last edited by

                @ch3i yes, but one isn’t on the server (/images) images.PNG

                ch3iC 1 Reply Last reply Reply Quote 0
                • ch3iC
                  ch3i Moderator @Tune389
                  last edited by

                  @Tune389 said:

                  @ch3i yes, but one isn’t on the server (/images) !)

                  oO

                  T 1 Reply Last reply Reply Quote 0
                  • T
                    Tune389 @ch3i
                    last edited by Tune389

                    @ch3i I dont’t understand that 😄 When I start the task over -> Task Management -> list all hosts -> Download its successfully starting the task (only the task) but over Host Management -> list all hosts -> donwload -> The Error appears (At booth Images 20150526 and 20150527). When I upload the Image (Image-20150527) Its still not on the Server in /Images

                    ch3iC 1 Reply Last reply Reply Quote 0
                    • ch3iC
                      ch3i Moderator @Tune389
                      last edited by

                      @Tune389 In you /dev/XXXXXXXX maybe ?

                      T 1 Reply Last reply Reply Quote 0
                      • T
                        Tune389 @ch3i
                        last edited by

                        @ch3i nothing …

                        ch3iC 1 Reply Last reply Reply Quote 0
                        • ch3iC
                          ch3i Moderator @Tune389
                          last edited by

                          @Tune389 said:

                          @ch3i nothing …

                          You have some fun bugs lol You have only one storage on your server ??? The image you have uploaded is not a ghost I think 😄

                          T 1 Reply Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman
                            last edited by

                            Is it possible for you to give your FOG server a reboot?

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            1 Reply Last reply Reply Quote 0
                            • T
                              Tune389 @ch3i
                              last edited by

                              @ch3i only one storage, I tried to download the “ghost Image” over the task management, now it displays 0.0GB.
                              @Wayne-Workman yes I try it.

                              ch3iC 1 Reply Last reply Reply Quote 0
                              • ch3iC
                                ch3i Moderator @Tune389
                                last edited by

                                @Tune389 If the reboot don’t solve your problem, check your FOG log files or try your task in debug mode.

                                1 Reply Last reply Reply Quote 0
                                • T
                                  Tune389
                                  last edited by Tune389

                                  @ch3i still same problem, after a upload the Image have a size but don’t exist.image.PNG
                                  and there are no errors in the log files …

                                  1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman
                                    last edited by Wayne Workman

                                    I thought we were troubleshooting “Downloads”.

                                    Uploads is a totally different story.

                                    Please check your FTP credentials inside your storage node, and in FOG Configuration -> Fog Settings -> TFTP_FTP credentials.

                                    Also, please look inside of /images/dev and see if there is a directory in there with a MAC address on it.

                                    Also, please check this out:

                                    https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP#Images_stuck_in_.2Fimages.2Fdev

                                    https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    ch3iC 1 Reply Last reply Reply Quote 0
                                    • ch3iC
                                      ch3i Moderator @Wayne Workman
                                      last edited by

                                      @Wayne-Workman he has always checked FTP and /dev 😛

                                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                      • Wayne WorkmanW
                                        Wayne Workman @ch3i
                                        last edited by

                                        @ch3i I saw some of it already done,

                                        but I’m wondering if that isn’t the problem… because everything is pointing to FTP.

                                        @Tune389 There is a “Testing FTP” section in that troubleshooting article. This will allow you to verify beyond doubt if FTP is the issue or not.

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                        Daily Clean Installation Results:
                                        https://fogtesting.fogproject.us/
                                        FOG Reporting:
                                        https://fog-external-reporting-results.fogproject.us/

                                        1 Reply Last reply Reply Quote 0
                                        • Wayne WorkmanW
                                          Wayne Workman
                                          last edited by

                                          Can you run this?

                                          [CODE]ls -laR /images[/CODE]

                                          and post the output?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          T 1 Reply Last reply Reply Quote 0
                                          • T
                                            Tune389 @Wayne Workman
                                            last edited by

                                            @Wayne-Workman

                                            ls -laR /images
                                            /images:
                                            total 24
                                            drwxrwxrwx  6 root root 4096 May 26 14:54 .
                                            drwxr-xr-x 25 root root 4096 May 27 08:48 ..
                                            drwxrwxrwx  4 root root 4096 May 27 09:08 dev
                                            drwxrwxrwx  2 root root 4096 May 20 16:45 Image20150520
                                            drwxrwxrwx  2 root root 4096 May 26 14:54 Image20150526
                                             -rwxrwxrwx  1 root root    0 May 13 10:36 .mntcheck
                                            drwxrwxrwx  2 root root 4096 May 13 10:36 postdownloadscripts
                                            
                                            1 Reply Last reply Reply Quote 0
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