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    Error generating image

    Scheduled Pinned Locked Moved Unsolved
    FOG Problems
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    • I
      inconnu @Tom Elliott
      last edited by

      @Tom-Elliott

      I have a lot of disk space.

      And congrat for maintain the project live.

      c7f6a8dc-85a0-4b8a-a2a4-1ba74d589fcc-image.png

      1 Reply Last reply Reply Quote 0
      • george1421G
        george1421 Moderator @inconnu
        last edited by

        @inconnu Ok if you can move the files via ftp then you have the permissions right. Now the login information you used for FTP, go into the web ui and look at the storage node (probably master or default) make sure the ftp settings there are correct. If not correct them.

        Make sure the /opt/fog/.fogsettings password match what you used for logging into ftp. If yes then rerun the installer.

        I have not seen issues with the database, but its always possible. In the same .fogsettings file there should be a user name and password for mysql.

        From the fog server’s linux command line key in mysql -u <fog_use_name_from_settings_file> -p <password_from_file> fog

        Make sure you can login with the mysql passwords from the config file.

        If you want to make sure it works you can key in the following from the mysql console.

        use fog;
        show tables;
        exit;
        

        It should show you more than just an error message. Especially the show tables command.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

        I 1 Reply Last reply Reply Quote 0
        • I
          inconnu @george1421
          last edited by inconnu

          @george1421

          Variables (–variable-name=value)
          and boolean options {FALSE|TRUE} Value (after reading options)


          abort-source-on-error FALSE
          auto-rehash TRUE
          auto-vertical-output FALSE
          binary-as-hex FALSE
          character-sets-dir (No default value)
          column-type-info FALSE
          comments FALSE
          compress FALSE
          debug-check FALSE
          debug-info FALSE
          database (No default value)
          default-character-set auto
          delimiter ;
          vertical FALSE
          force FALSE
          named-commands FALSE
          ignore-spaces FALSE
          init-command (No default value)
          local-infile FALSE
          no-beep FALSE
          host (No default value)
          html FALSE
          xml FALSE
          line-numbers TRUE
          unbuffered FALSE
          column-names TRUE
          sigint-ignore FALSE
          port 0
          progress-reports TRUE
          prompt \N [\d]>
          protocol
          quick FALSE
          raw FALSE
          reconnect TRUE
          socket /run/mysqld/mysqld.sock
          ssl FALSE
          ssl-ca (No default value)
          ssl-capath (No default value)
          ssl-cert (No default value)
          ssl-cipher (No default value)
          ssl-key (No default value)
          ssl-crl (No default value)
          ssl-crlpath (No default value)
          tls-version (No default value)
          ssl-verify-server-cert FALSE
          table FALSE
          user fogmaster
          safe-updates FALSE
          i-am-a-dummy FALSE
          connect-timeout 0
          max-allowed-packet 16777216
          net-buffer-length 16384
          select-limit 1000
          max-join-size 1000000
          secure-auth FALSE
          show-warnings FALSE
          plugin-dir (No default value)
          default-auth (No default value)
          binary-mode FALSE
          connect-expired-password FALSE
          root@fog:/home/fog#

          38d7de3e-3e98-4da0-aefb-b3767914c3eb-image.png

          I had already tested the bank before and it was connecting.

          But I can log in just by using it.

          mysql

          and then the normal procedure.
          use fog;
          etc.

          I 1 Reply Last reply Reply Quote 0
          • I
            inconnu @inconnu
            last edited by

            @Tom-Elliott @george1421

            I looked a little at PHP and Udpcast to try to put some debugging in to help me resolve this issue.

            Can you help us in any way?

            Yours sincerely,

            I 1 Reply Last reply Reply Quote 0
            • I
              inconnu @inconnu
              last edited by

              Hi guys, i install in other two servers and the same error.

              Sorry for this, but i really need some help :(.

              Thanks.

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @inconnu
                last edited by

                @inconnu From the storage node at 10.1.3.100, with username fogproject and the password associated, you can login, and create files. I see in the FTP code you tested that worked, but where did you get the password you used there?

                Was that from the /opt/fog/.fogsettings file or the password associated in the UI?

                I am undersuspicion the password in the DB is incorrect.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                I 1 Reply Last reply Reply Quote 0
                • I
                  inconnu @Tom Elliott
                  last edited by

                  @Tom-Elliott

                  ed9d7c3f-9570-442a-99b4-43edb75ac899-image.png

                  all passwords match those in the configuration file;

                  a12b150d-b091-49dc-af57-a8ad096d51c1-image.png

                  Except this one.

                  I’m soo sorry for multiple messages, but this tool will help us a lot in my environment where I don’t have a Windows server.

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott @inconnu
                    last edited by

                    @inconnu The StorageNode user/Pass is only used when you have Storage nodes in your environment. (Which we always do as the “Server” as well, but more meant relating to Additional “Storage Nodes” that communicate with a central system (the server).

                    I don’t think this is the cause of the FTP issues you’re seeing.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    I 1 Reply Last reply Reply Quote 0
                    • I
                      inconnu @Tom Elliott
                      last edited by

                      @Tom-Elliott

                      So do you have any idea what I can do or how I can try to debug this?

                      I tried to understand the clone’s source code through the error messages, but I didn’t have much success, if I knew where it is more or less I could try to recompile (if it’s in C) or change PHP to try to find the cause.

                      I’m kind of at a loss as to what to do.

                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                      • Tom ElliottT
                        Tom Elliott @inconnu
                        last edited by

                        @inconnu can you provide your fog servers (10.1.3.100) php-fpm/html error logs from immediately after seeing this error?

                        I know it’s not a fix persay, but knowing if there’s a server error that we can actually read through might help us understand the problem better.

                        Particularly due to the fact that it gets to the point of capturing the image, it seems likely there’s some code error, but without knowing what the logs actually show (from the php perspective) I can only take WAGs at this point (Wild assumptive guesses).

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        I 1 Reply Last reply Reply Quote 0
                        • I
                          inconnu @Tom Elliott
                          last edited by

                          @Tom-Elliott

                          Hi Tom,

                          While I was installing the Log tool as dependencies and started the capture process, it worked.

                          I tested it on 2 different workstations, both of which worked.

                          I have no idea why, but I’m happy.

                          As soon as I do this on more machines, I will return to congratulate you for your support and request closure.

                          Thank you very much.

                          1 Reply Last reply Reply Quote 0
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