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    Error generating image

    Scheduled Pinned Locked Moved Unsolved
    FOG Problems
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    • Tom ElliottT
      Tom Elliott @inconnu
      last edited by

      @inconnu Is it possible there’s not enough room to put the file?

      I ask because it seems to create the directory needed for image capture, but fail to put the file, so … maybe the disk is simply full?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      I 1 Reply Last reply Reply Quote 0
      • I
        inconnu @Tom Elliott
        last edited by

        @Tom-Elliott

        I have a lot of disk space.

        And congrat for maintain the project live.

        c7f6a8dc-85a0-4b8a-a2a4-1ba74d589fcc-image.png

        1 Reply Last reply Reply Quote 0
        • george1421G
          george1421 Moderator @inconnu
          last edited by

          @inconnu Ok if you can move the files via ftp then you have the permissions right. Now the login information you used for FTP, go into the web ui and look at the storage node (probably master or default) make sure the ftp settings there are correct. If not correct them.

          Make sure the /opt/fog/.fogsettings password match what you used for logging into ftp. If yes then rerun the installer.

          I have not seen issues with the database, but its always possible. In the same .fogsettings file there should be a user name and password for mysql.

          From the fog server’s linux command line key in mysql -u <fog_use_name_from_settings_file> -p <password_from_file> fog

          Make sure you can login with the mysql passwords from the config file.

          If you want to make sure it works you can key in the following from the mysql console.

          use fog;
          show tables;
          exit;
          

          It should show you more than just an error message. Especially the show tables command.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

          I 1 Reply Last reply Reply Quote 0
          • I
            inconnu @george1421
            last edited by inconnu

            @george1421

            Variables (–variable-name=value)
            and boolean options {FALSE|TRUE} Value (after reading options)


            abort-source-on-error FALSE
            auto-rehash TRUE
            auto-vertical-output FALSE
            binary-as-hex FALSE
            character-sets-dir (No default value)
            column-type-info FALSE
            comments FALSE
            compress FALSE
            debug-check FALSE
            debug-info FALSE
            database (No default value)
            default-character-set auto
            delimiter ;
            vertical FALSE
            force FALSE
            named-commands FALSE
            ignore-spaces FALSE
            init-command (No default value)
            local-infile FALSE
            no-beep FALSE
            host (No default value)
            html FALSE
            xml FALSE
            line-numbers TRUE
            unbuffered FALSE
            column-names TRUE
            sigint-ignore FALSE
            port 0
            progress-reports TRUE
            prompt \N [\d]>
            protocol
            quick FALSE
            raw FALSE
            reconnect TRUE
            socket /run/mysqld/mysqld.sock
            ssl FALSE
            ssl-ca (No default value)
            ssl-capath (No default value)
            ssl-cert (No default value)
            ssl-cipher (No default value)
            ssl-key (No default value)
            ssl-crl (No default value)
            ssl-crlpath (No default value)
            tls-version (No default value)
            ssl-verify-server-cert FALSE
            table FALSE
            user fogmaster
            safe-updates FALSE
            i-am-a-dummy FALSE
            connect-timeout 0
            max-allowed-packet 16777216
            net-buffer-length 16384
            select-limit 1000
            max-join-size 1000000
            secure-auth FALSE
            show-warnings FALSE
            plugin-dir (No default value)
            default-auth (No default value)
            binary-mode FALSE
            connect-expired-password FALSE
            root@fog:/home/fog#

            38d7de3e-3e98-4da0-aefb-b3767914c3eb-image.png

            I had already tested the bank before and it was connecting.

            But I can log in just by using it.

            mysql

            and then the normal procedure.
            use fog;
            etc.

            I 1 Reply Last reply Reply Quote 0
            • I
              inconnu @inconnu
              last edited by

              @Tom-Elliott @george1421

              I looked a little at PHP and Udpcast to try to put some debugging in to help me resolve this issue.

              Can you help us in any way?

              Yours sincerely,

              I 1 Reply Last reply Reply Quote 0
              • I
                inconnu @inconnu
                last edited by

                Hi guys, i install in other two servers and the same error.

                Sorry for this, but i really need some help :(.

                Thanks.

                Tom ElliottT 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @inconnu
                  last edited by

                  @inconnu From the storage node at 10.1.3.100, with username fogproject and the password associated, you can login, and create files. I see in the FTP code you tested that worked, but where did you get the password you used there?

                  Was that from the /opt/fog/.fogsettings file or the password associated in the UI?

                  I am undersuspicion the password in the DB is incorrect.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  I 1 Reply Last reply Reply Quote 0
                  • I
                    inconnu @Tom Elliott
                    last edited by

                    @Tom-Elliott

                    ed9d7c3f-9570-442a-99b4-43edb75ac899-image.png

                    all passwords match those in the configuration file;

                    a12b150d-b091-49dc-af57-a8ad096d51c1-image.png

                    Except this one.

                    I’m soo sorry for multiple messages, but this tool will help us a lot in my environment where I don’t have a Windows server.

                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @inconnu
                      last edited by

                      @inconnu The StorageNode user/Pass is only used when you have Storage nodes in your environment. (Which we always do as the “Server” as well, but more meant relating to Additional “Storage Nodes” that communicate with a central system (the server).

                      I don’t think this is the cause of the FTP issues you’re seeing.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      I 1 Reply Last reply Reply Quote 0
                      • I
                        inconnu @Tom Elliott
                        last edited by

                        @Tom-Elliott

                        So do you have any idea what I can do or how I can try to debug this?

                        I tried to understand the clone’s source code through the error messages, but I didn’t have much success, if I knew where it is more or less I could try to recompile (if it’s in C) or change PHP to try to find the cause.

                        I’m kind of at a loss as to what to do.

                        Tom ElliottT 1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott @inconnu
                          last edited by

                          @inconnu can you provide your fog servers (10.1.3.100) php-fpm/html error logs from immediately after seeing this error?

                          I know it’s not a fix persay, but knowing if there’s a server error that we can actually read through might help us understand the problem better.

                          Particularly due to the fact that it gets to the point of capturing the image, it seems likely there’s some code error, but without knowing what the logs actually show (from the php perspective) I can only take WAGs at this point (Wild assumptive guesses).

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          I 1 Reply Last reply Reply Quote 0
                          • I
                            inconnu @Tom Elliott
                            last edited by

                            @Tom-Elliott

                            Hi Tom,

                            While I was installing the Log tool as dependencies and started the capture process, it worked.

                            I tested it on 2 different workstations, both of which worked.

                            I have no idea why, but I’m happy.

                            As soon as I do this on more machines, I will return to congratulate you for your support and request closure.

                            Thank you very much.

                            1 Reply Last reply Reply Quote 0
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