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Error generating image

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FOG Problems
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  • G
    george1421 Moderator @inconnu
    last edited by Apr 22, 2024, 4:37 PM

    @inconnu Ok if you can move the files via ftp then you have the permissions right. Now the login information you used for FTP, go into the web ui and look at the storage node (probably master or default) make sure the ftp settings there are correct. If not correct them.

    Make sure the /opt/fog/.fogsettings password match what you used for logging into ftp. If yes then rerun the installer.

    I have not seen issues with the database, but its always possible. In the same .fogsettings file there should be a user name and password for mysql.

    From the fog server’s linux command line key in mysql -u <fog_use_name_from_settings_file> -p <password_from_file> fog

    Make sure you can login with the mysql passwords from the config file.

    If you want to make sure it works you can key in the following from the mysql console.

    use fog;
    show tables;
    exit;
    

    It should show you more than just an error message. Especially the show tables command.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

    I 1 Reply Last reply Apr 23, 2024, 1:49 PM Reply Quote 0
    • I
      inconnu @george1421
      last edited by inconnu Apr 23, 2024, 7:56 AM Apr 23, 2024, 1:49 PM

      @george1421

      Variables (–variable-name=value)
      and boolean options {FALSE|TRUE} Value (after reading options)


      abort-source-on-error FALSE
      auto-rehash TRUE
      auto-vertical-output FALSE
      binary-as-hex FALSE
      character-sets-dir (No default value)
      column-type-info FALSE
      comments FALSE
      compress FALSE
      debug-check FALSE
      debug-info FALSE
      database (No default value)
      default-character-set auto
      delimiter ;
      vertical FALSE
      force FALSE
      named-commands FALSE
      ignore-spaces FALSE
      init-command (No default value)
      local-infile FALSE
      no-beep FALSE
      host (No default value)
      html FALSE
      xml FALSE
      line-numbers TRUE
      unbuffered FALSE
      column-names TRUE
      sigint-ignore FALSE
      port 0
      progress-reports TRUE
      prompt \N [\d]>
      protocol
      quick FALSE
      raw FALSE
      reconnect TRUE
      socket /run/mysqld/mysqld.sock
      ssl FALSE
      ssl-ca (No default value)
      ssl-capath (No default value)
      ssl-cert (No default value)
      ssl-cipher (No default value)
      ssl-key (No default value)
      ssl-crl (No default value)
      ssl-crlpath (No default value)
      tls-version (No default value)
      ssl-verify-server-cert FALSE
      table FALSE
      user fogmaster
      safe-updates FALSE
      i-am-a-dummy FALSE
      connect-timeout 0
      max-allowed-packet 16777216
      net-buffer-length 16384
      select-limit 1000
      max-join-size 1000000
      secure-auth FALSE
      show-warnings FALSE
      plugin-dir (No default value)
      default-auth (No default value)
      binary-mode FALSE
      connect-expired-password FALSE
      root@fog:/home/fog#

      38d7de3e-3e98-4da0-aefb-b3767914c3eb-image.png

      I had already tested the bank before and it was connecting.

      But I can log in just by using it.

      mysql

      and then the normal procedure.
      use fog;
      etc.

      I 1 Reply Last reply Apr 26, 2024, 4:03 PM Reply Quote 0
      • I
        inconnu @inconnu
        last edited by Apr 26, 2024, 4:03 PM

        @Tom-Elliott @george1421

        I looked a little at PHP and Udpcast to try to put some debugging in to help me resolve this issue.

        Can you help us in any way?

        Yours sincerely,

        I 1 Reply Last reply Apr 29, 2024, 10:59 AM Reply Quote 0
        • I
          inconnu @inconnu
          last edited by Apr 29, 2024, 10:59 AM

          Hi guys, i install in other two servers and the same error.

          Sorry for this, but i really need some help :(.

          Thanks.

          T 1 Reply Last reply Apr 29, 2024, 11:04 AM Reply Quote 0
          • T
            Tom Elliott @inconnu
            last edited by Apr 29, 2024, 11:04 AM

            @inconnu From the storage node at 10.1.3.100, with username fogproject and the password associated, you can login, and create files. I see in the FTP code you tested that worked, but where did you get the password you used there?

            Was that from the /opt/fog/.fogsettings file or the password associated in the UI?

            I am undersuspicion the password in the DB is incorrect.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            I 1 Reply Last reply Apr 29, 2024, 12:47 PM Reply Quote 0
            • I
              inconnu @Tom Elliott
              last edited by Apr 29, 2024, 12:47 PM

              @Tom-Elliott

              ed9d7c3f-9570-442a-99b4-43edb75ac899-image.png

              all passwords match those in the configuration file;

              a12b150d-b091-49dc-af57-a8ad096d51c1-image.png

              Except this one.

              I’m soo sorry for multiple messages, but this tool will help us a lot in my environment where I don’t have a Windows server.

              T 1 Reply Last reply Apr 29, 2024, 1:01 PM Reply Quote 0
              • T
                Tom Elliott @inconnu
                last edited by Apr 29, 2024, 1:01 PM

                @inconnu The StorageNode user/Pass is only used when you have Storage nodes in your environment. (Which we always do as the “Server” as well, but more meant relating to Additional “Storage Nodes” that communicate with a central system (the server).

                I don’t think this is the cause of the FTP issues you’re seeing.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                I 1 Reply Last reply Apr 29, 2024, 1:16 PM Reply Quote 0
                • I
                  inconnu @Tom Elliott
                  last edited by Apr 29, 2024, 1:16 PM

                  @Tom-Elliott

                  So do you have any idea what I can do or how I can try to debug this?

                  I tried to understand the clone’s source code through the error messages, but I didn’t have much success, if I knew where it is more or less I could try to recompile (if it’s in C) or change PHP to try to find the cause.

                  I’m kind of at a loss as to what to do.

                  T 1 Reply Last reply Apr 29, 2024, 1:48 PM Reply Quote 0
                  • T
                    Tom Elliott @inconnu
                    last edited by Apr 29, 2024, 1:48 PM

                    @inconnu can you provide your fog servers (10.1.3.100) php-fpm/html error logs from immediately after seeing this error?

                    I know it’s not a fix persay, but knowing if there’s a server error that we can actually read through might help us understand the problem better.

                    Particularly due to the fact that it gets to the point of capturing the image, it seems likely there’s some code error, but without knowing what the logs actually show (from the php perspective) I can only take WAGs at this point (Wild assumptive guesses).

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    I 1 Reply Last reply Apr 30, 2024, 1:27 PM Reply Quote 0
                    • I
                      inconnu @Tom Elliott
                      last edited by Apr 30, 2024, 1:27 PM

                      @Tom-Elliott

                      Hi Tom,

                      While I was installing the Log tool as dependencies and started the capture process, it worked.

                      I tested it on 2 different workstations, both of which worked.

                      I have no idea why, but I’m happy.

                      As soon as I do this on more machines, I will return to congratulate you for your support and request closure.

                      Thank you very much.

                      1 Reply Last reply Reply Quote 0
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