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    Can't find the "Reset Encryption Data" button on any hosts.

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    FOG Problems
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    • Tom ElliottT
      Tom Elliott @alexf2132
      last edited by

      @alexf2132 How are you aware of the mac’s the host is reporting back then?

      Can you open a CMD window on the client and run:

      getmacaddress

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      A 1 Reply Last reply Reply Quote 0
      • A
        alexf2132 @Tom Elliott
        last edited by

        @Tom-Elliott The only media connected is the ethernet MAC. But when I go into the fog.log file, it still says “Reponse Error multiple hosts returned for list of mac addresses”. That’s what I was responding “Yes” with.

        1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott @alexf2132
          last edited by

          @alexf2132 The post I’m replying to here is why I’m asking about the mac addresses you gave me.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          A 1 Reply Last reply Reply Quote 0
          • A
            alexf2132 @Tom Elliott
            last edited by

            @Tom-Elliott Okay. Still not making much sense to me. This all is very strange because I didn’t have any of these problems on FOG 1.2.0. Unfortunately I can’t use that version because it isn’t compatible with Intel NIC’s on that laptops that my company uses, unless there’s a patch/kernel I can add to 1.2.0 that allows Intel NIC’s to work?

            Tom ElliottT 1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott @alexf2132
              last edited by

              @alexf2132 What is output if you open a command prompt on that client and run the command getmacaddress

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              A 1 Reply Last reply Reply Quote 0
              • A
                alexf2132 @Tom Elliott
                last edited by

                @Tom-Elliott 0_1471618854197_fogmac1.PNG

                One of those is for Bluetooth. The one ending in “88-BD” is for Wi-Fi.

                1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott
                  last edited by Tom Elliott

                  So the select statement from earlier, try:

                  SELECT hmHostID from hostMAC where hmMAC IN ('28:d2:44:34:3e:df','00:c2:c6:05:88:bd','00:c2:c6:05:88:c1');

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    alexf2132 @Tom Elliott
                    last edited by

                    @Tom-Elliott Still getting the same MAC error.

                    1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott
                      last edited by

                      did you run the statement yet? I need to see the output.

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        alexf2132 @Tom Elliott
                        last edited by

                        @Tom-Elliott Here’s the output. 0_1471619754530_fogdb2.png

                        1 Reply Last reply Reply Quote 0
                        • Tom ElliottT
                          Tom Elliott
                          last edited by

                          Are both of those hosts hosts you need?

                          You can find the name if you run:

                          select hostID,hostName from hosts where hostID IN (7,102);

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          A 2 Replies Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman
                            last edited by Wayne Workman

                            If I got a nickel every time someone said “It worked on the old version”…

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
                            https://fogtesting.fogproject.us/
                            FOG Reporting:
                            https://fog-external-reporting-results.fogproject.us/

                            A 1 Reply Last reply Reply Quote 1
                            • A
                              alexf2132 @Tom Elliott
                              last edited by

                              @Tom-Elliott 0_1471620597735_fogdb3.png

                              Q 1 Reply Last reply Reply Quote 0
                              • A
                                alexf2132 @Wayne Workman
                                last edited by

                                @Wayne-Workman Oh I’ve heard that too many times with all the stuff I support daily, lol. But even I mention that phrase from time to time.

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                                • Q
                                  Quazz Moderator @alexf2132
                                  last edited by

                                  @alexf2132 Does that hostname seem familiar?

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    alexf2132 @Quazz
                                    last edited by

                                    @Quazz Looks like the ethernet MAC of the laptop we’ve been troubleshooting… spooky.

                                    Q 1 Reply Last reply Reply Quote 0
                                    • A
                                      alexf2132 @Tom Elliott
                                      last edited by

                                      @Tom-Elliott All of a sudden my laptop had a big toast window in the bottom right corner of the screen, said it needed to make changes, restarted the computer, and now its connected to my domain. I’m going to wipe the computer, reinstall .NET/drivers/fog client, sysprep it, upload/download the image, and see how it goes. I’ll give an update when that’s all done.

                                      @Wayne-Workman @Tom-Elliott Thank you both for the help so far. I appreciate it.

                                      1 Reply Last reply Reply Quote 0
                                      • Q
                                        Quazz Moderator @alexf2132
                                        last edited by

                                        @alexf2132 Ah, seems you’re right, you can likely safely delete it then.

                                        If your real host does not have its mac address as hostname then

                                        delete from hosts where hostName = 28d244343edf
                                        
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