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    Black Screen on Surface Pro 4

    Scheduled Pinned Locked Moved
    FOG Problems
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    • Tom ElliottT
      Tom Elliott
      last edited by

      I’ve add the 5835 svn tftp files into the mix but labeled them as 7156 (as that’s the version iPXE files they’re using).

      There is some change between that commit (starting with sha hash 7156) and current iPXE code that broke the functionality in some way. I haven’t had enough time to troubleshoot or test. So I find it quite nice to be able to have both versions of the files (current, and what works) so at least it reminds me what version worked.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 1
      • Wayne WorkmanW
        Wayne Workman @Psycholiquid
        last edited by

        @Psycholiquid said in Black Screen on Surface Pro 4:

        Unless you are talking about Wiresharking the packets between the surface and the fog server. If so I can give that a try today. I did back up the files before I uploaded the other ones.

        That’s what I’m asking for. Different people have different ways of getting it done. Just a full DHCP conversation is all that is needed.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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        fry_pF 1 Reply Last reply Reply Quote 0
        • fry_pF
          fry_p Moderator @Wayne Workman
          last edited by

          @Wayne-Workman said in Black Screen on Surface Pro 4:

          @Psycholiquid said in Black Screen on Surface Pro 4:

          Unless you are talking about Wiresharking the packets between the surface and the fog server. If so I can give that a try today. I did back up the files before I uploaded the other ones.

          That’s what I’m asking for. Different people have different ways of getting it done. Just a full DHCP conversation is all that is needed.

          I have some spare time and a surface pro 4 sitting in front of me. I can get you that capture. I’m rusty on Wireshark so it may take a minute lol

          Like open source community computing? Why not do it for a good cause?
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          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @fry_p
            last edited by

            @fry_p I don’t understand what DHCP packets are or aren’t going to prove? It’s not failing to see or download or even execute the files. It’s failing to release the file back to allow booting the bzImage/init together.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            fry_pF Wayne WorkmanW 2 Replies Last reply Reply Quote 0
            • fry_pF
              fry_p Moderator @Tom Elliott
              last edited by

              @Tom-Elliott said in Black Screen on Surface Pro 4:

              @fry_p I don’t understand what DHCP packets are or aren’t going to prove? It’s not failing to see or download or even execute the files. It’s failing to release the file back to allow booting the bzImage/init together.

              On the other hand if this is a moot point, I won’t bother. Let me know

              Like open source community computing? Why not do it for a good cause?
              Use your computer/server for humanitarian projects when it is idle!
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              • Wayne WorkmanW
                Wayne Workman @Tom Elliott
                last edited by Wayne Workman

                @Tom-Elliott Tom, I’m wanting the capture in hopes of creating a dhcp class to hand out the specific boot ROM that works with Surface pros, so people don’t have to switch files back and forth. What you’re talking about is a different issue.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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                fry_pF 1 Reply Last reply Reply Quote 0
                • fry_pF
                  fry_p Moderator @Wayne Workman
                  last edited by

                  @Wayne-Workman I’m still up to doing it… If I do this, we would be able to set a class much like my UEFI/BIOS Co-existence on DHCP? I’d like this very much.

                  Like open source community computing? Why not do it for a good cause?
                  Use your computer/server for humanitarian projects when it is idle!
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                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                  • Wayne WorkmanW
                    Wayne Workman @fry_p
                    last edited by

                    @fry_p Yeah, like that hopefully. I am not making promises though, but that’s the goal. It all just depends on how the surface identifies itself in the DHCP Discovery packet.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
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                    fry_pF 1 Reply Last reply Reply Quote 0
                    • fry_pF
                      fry_p Moderator @Wayne Workman
                      last edited by

                      @Wayne-Workman I’m about to leave for the day, But I got a capture of the surface with USB to ethernet adapter and our DHCP server. It’s not much to look at, please let me know if it is not what you are looking for.0_1469568466030_fog surface1.pcapng

                      Like open source community computing? Why not do it for a good cause?
                      Use your computer/server for humanitarian projects when it is idle!
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                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                      • Wayne WorkmanW
                        Wayne Workman @fry_p
                        last edited by

                        @fry_p I looked through it, there are no DHCP packets in it. Thanks for trying though. Maybe tomorrow?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                        Daily Clean Installation Results:
                        https://fogtesting.fogproject.us/
                        FOG Reporting:
                        https://fog-external-reporting-results.fogproject.us/

                        fry_pF 1 Reply Last reply Reply Quote 0
                        • fry_pF
                          fry_p Moderator @Wayne Workman
                          last edited by fry_p

                          @Wayne-Workman said in Black Screen on Surface Pro 4:

                          @fry_p I looked through it, there are no DHCP packets in it. Thanks for trying though. Maybe tomorrow?

                          whoops, I needed a refresher on wireshark lol. After some googling, I filtered it to host (IP OF SURFACE) and udp ports 67 or 68 between the DHCP server and the surface

                          0_1469569393912_fog surface1.pcapng

                          edit: I’m out of the office tomorrow and the pro 4 i have for testing may be deployed by Thursday

                          Like open source community computing? Why not do it for a good cause?
                          Use your computer/server for humanitarian projects when it is idle!
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                          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                          • Wayne WorkmanW
                            Wayne Workman @fry_p
                            last edited by Wayne Workman

                            @fry_p We might have a winner!

                            Try this class, add it into ISC-DCHP config file and then restart dhcp. Be aware of putting it into the right subnet and not messing up the closing brackets for that subnet.

                            class "SURFACE-Pro-4" {
                                match if substring(option vendor-class-identifier, 0, 32) = "PXEClient:Arch:00007:UNDI:003016";
                                filename "ipxe7156.efi";
                            }
                            

                            Notice the filename I specified. This is the file that works with the Microsoft Surface series, and is available in FOG 1.3.0 RC-3 by default.

                            Also, notice all that stuff in the vendor class identifier… it’s a lot. That exact identifier is probably specific to that EXACT model of surface pro 4. Meaning this probably wouldn’t work for a surface pro made 6 months from now, or 6 months before because the manufacturers change that last part all the time, for every little change they make. I think that’s how they determine what image to put on it at the factory.

                            If this works, I think we can make a Windows Server 2012+ equivalent as well.

                            I guess now, I have to ask every surface person on the forums to do a packet capture. They are like Pokemon, gotta catch em all.

                            That said, can you provide a sub-model number? Anything on the back of the device in tiny print? Not looking for a serial, but a sub-model.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                            Daily Clean Installation Results:
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                            george1421G fry_pF 2 Replies Last reply Reply Quote 0
                            • george1421G
                              george1421 Moderator @Wayne Workman
                              last edited by

                              @Wayne-Workman Do you know if wild cards are supported for the class matching? If so then something like “SURFACE*” would match all when the surface 5’s come out.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                              Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                              • Wayne WorkmanW
                                Wayne Workman @george1421
                                last edited by Wayne Workman

                                @george1421 I set the class name “surface-pro”. The matching string is how the surface 4 identified. You can name classes whatever you want, so long as it makes sense.

                                In that last packet capture, look at dhcp discover option 60.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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                                • fry_pF
                                  fry_p Moderator @Wayne Workman
                                  last edited by

                                  @Wayne-Workman I use Server 2012 as my DHCP server, so how would I incorporate this into that (no idea what or where the ISC-DHCP config file is)? Should I follow the wiki instructions? Pardon my ignorance on the subject. Also, tomorrow I can get you the sub-model, but are we talking the surface, or the dongle?

                                  Like open source community computing? Why not do it for a good cause?
                                  Use your computer/server for humanitarian projects when it is idle!
                                  https://join.worldcommunitygrid.org?recruiterId=1026912

                                  Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman @fry_p
                                    last edited by

                                    @fry_p I’ll give you some steps in a bit, I’m dealing with an issue right now.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
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                                    fry_pF 3 Replies Last reply Reply Quote 0
                                    • fry_pF
                                      fry_p Moderator @Wayne Workman
                                      last edited by

                                      @Wayne-Workman No rush, I’m out of the office today.

                                      Like open source community computing? Why not do it for a good cause?
                                      Use your computer/server for humanitarian projects when it is idle!
                                      https://join.worldcommunitygrid.org?recruiterId=1026912

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                                      • fry_pF
                                        fry_p Moderator @Wayne Workman
                                        last edited by

                                        @Wayne-Workman I’m back in the office and the Surface’s are not deployed, so i can test a bit longer. The sub-model is Surface Pro 4 1724 (I think that is the sub model at least. I did some reading up on that ISC-DHCP and realized I don’t utilize this. I currently do not have a test network environment, so I can’t really set one up quickly. At your leisure, can you tell me if I can skip that and go directly to the Server 2012 configuration?

                                        Like open source community computing? Why not do it for a good cause?
                                        Use your computer/server for humanitarian projects when it is idle!
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                                        • fry_pF
                                          fry_p Moderator @Wayne Workman
                                          last edited by

                                          @Wayne-Workman I figured it out! I’m actually kinda proud of this one. Please see below for all of my Windows Server 2012 configs

                                          0_1469703766129_Capturesurf.PNG

                                          0_1469703772548_Capturesurf2.PNG

                                          Please let me know if you need anything else for this. It did indeed work. Thank you so much!

                                          Like open source community computing? Why not do it for a good cause?
                                          Use your computer/server for humanitarian projects when it is idle!
                                          https://join.worldcommunitygrid.org?recruiterId=1026912

                                          Wayne WorkmanW 1 Reply Last reply Reply Quote 3
                                          • Wayne WorkmanW
                                            Wayne Workman @fry_p
                                            last edited by Wayne Workman

                                            @fry_p Excellent job. What you posted is exactly what I would have had you do.

                                            Just keep in mind that this is only likely to work with the exact sub-model, the one you said: Surface Pro 4 1724

                                            For future readers, all that’s needed to make a vendor class for other sub models is a packet capture posted here on the forums, or analyzed by yourself. Simply look at the device’s DHCP Discover packet, inside option 60 you’ll find the vendor class identifier.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                            Daily Clean Installation Results:
                                            https://fogtesting.fogproject.us/
                                            FOG Reporting:
                                            https://fog-external-reporting-results.fogproject.us/

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