FOG Client error

[lionheart1986]

In the first place I would like to say hello as this is my first post. I installed FOG on Ubuntu 14.04 LTS and it works great when i use it to create and deploy image using PXE. At the moment i have problem with client instalation no matter what system im using i have error during installation " unabble to install Ca Certify"

log file:
Unable to install CA certificate
=== Logging stopped: 2016-05-16 15:49:28 ===

[Joe Schmitt]

Are you updating the server address field during installation? You can’t leave it as fog-server unless DNS resolves fog-server to your servers ip.

[lionheart1986]

Hi Jbob

I entered the server IP address of fog server and left the default root for the web.

fog server: 10.x.x.x
web root: /fog

I have access to fog web interface using this ip.

[SaxxAppeal]

I am actually experiencing this same issue. I’m sure I have the IP and web root correct, but am getting the same error message “Unable To Install CA Certificate”.

Any suggestions would be very helpful!!!

[Tom Elliott]

What version are you running for your fog server?

[SaxxAppeal]

@Tom-Elliott The latest stable version, 1.2.0

[Tom Elliott]

@SaxxAppeal 1.2.0 will NOT work with the new client.

[SaxxAppeal]

@Tom-Elliott Ah, does that mean I need to upgrade to the latest trunk?

[Junkhacker]

@SaxxAppeal if you want to use the new client, yes. fwiw, there have been so many improvements since 1.2.0 that it’s well worth the update

[SaxxAppeal]

@Junkhacker Got it, thanks for the tip! And thanks for your hard work on the project, as well as Tom.

[lionheart1986]

@Tom Elliott “1.2.0 will NOT work with the new client.”

Now everything is clear thank you for your answer. Solved

[Tom Elliott]

@lionheart1986 I feel it must be added, 1.2.0 won’t work with the new client because the way the new client operates was only coded within the trunk versions. I want to say somewhere around SVN version 3k+ is when the new client work really got started. 2094 SVN was the release of 1.2.0.

Because of this, the new client will not work with 1.2.0 as the elements needed did not exist.

[TreyBentley]

@Tom-Elliott said in FOG Client error:

@lionheart1986 I feel it must be added, 1.2.0 won’t work with the new client because the way the new client operates was only coded within the trunk versions. I want to say somewhere around SVN version 3k+ is when the new client work really got started. 2094 SVN was the release of 1.2.0.

Because of this, the new client will not work with 1.2.0 as the elements needed did not exist.

Okay… how about a situation I’m in. I’m on trunk and am still getting the error. Any suggestions?

[Wayne Workman]

@TreyBentley make sure you set the fog address in the installer when installing. Leave the web root as default.

Failing to have these set correctly will produce the above described error.

[TreyBentley]

@Wayne-Workman said in FOG Client error:

@TreyBentley make sure you set the fog address in the installer when installing. Leave the web root as default.

Failing to have these set correctly will produce the above described error.

I did and I have confirmed, time and time and time again. That’s why I said something…
My current theory is Firewall on the server side. I’m testing that theory now.

[Wayne Workman]

@TreyBentley the fog server address can be just an ip, or the host name of the server. This is not a web address, it’s just the server address.

[TreyBentley]

@Wayne-Workman said in FOG Client error:

I did and I have confirmed, time and time and time again. That’s why I said something…
My current theory is Firewall on the server side. I’m testing that theory now.

Theory blown. I disabled the firewall on both the server and client as well as yet again confirmed the server IP address. Still…same message. I’m open to suggestions…

[Joe Schmitt]

The client uses port 80. Unless you’re blocking all web traffic it’s safe to assume no port issues. Can you post a screenshot of what you enter into the MSI? (the configuration page with the server address and webroot). I just want to double check everything is being entered properly (this is the usual suspect).

[TreyBentley]

@Jbob

…And I’ve officially hi-jacked this thread.

[Tom Elliott]

@TreyBentley does the CA certificate reside under /opt/fog/snapins/ssl?