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FOG Client error

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  • L
    lionheart1986
    last edited by May 17, 2016, 6:45 AM

    In the first place I would like to say hello as this is my first post. I installed FOG on Ubuntu 14.04 LTS and it works great when i use it to create and deploy image using PXE. At the moment i have problem with client instalation no matter what system im using i have error during installation " unabble to install Ca Certify"

    log file:
    Unable to install CA certificate
    === Logging stopped: 2016-05-16 15:49:28 ===

    1 Reply Last reply Reply Quote 0
    • J
      Joe Schmitt Senior Developer
      last edited by Joe Schmitt May 17, 2016, 8:02 AM May 17, 2016, 2:02 PM

      Are you updating the server address field during installation? You can’t leave it as fog-server unless DNS resolves fog-server to your servers ip.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      1 Reply Last reply Reply Quote 0
      • L
        lionheart1986
        last edited by May 17, 2016, 2:27 PM

        Hi Jbob

        I entered the server IP address of fog server and left the default root for the web.

        fog server: 10.x.x.x
        web root: /fog

        I have access to fog web interface using this ip.

        1 Reply Last reply Reply Quote 0
        • S
          SaxxAppeal
          last edited by May 17, 2016, 3:03 PM

          I am actually experiencing this same issue. I’m sure I have the IP and web root correct, but am getting the same error message “Unable To Install CA Certificate”.

          Any suggestions would be very helpful!!!

          1 Reply Last reply Reply Quote 0
          • T
            Tom Elliott
            last edited by May 17, 2016, 3:33 PM

            What version are you running for your fog server?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            S 1 Reply Last reply May 17, 2016, 3:34 PM Reply Quote 0
            • S
              SaxxAppeal @Tom Elliott
              last edited by May 17, 2016, 3:34 PM

              @Tom-Elliott The latest stable version, 1.2.0

              T 1 Reply Last reply May 17, 2016, 3:35 PM Reply Quote 0
              • T
                Tom Elliott @SaxxAppeal
                last edited by May 17, 2016, 3:35 PM

                @SaxxAppeal 1.2.0 will NOT work with the new client.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                S 1 Reply Last reply May 17, 2016, 3:35 PM Reply Quote 1
                • S
                  SaxxAppeal @Tom Elliott
                  last edited by May 17, 2016, 3:35 PM

                  @Tom-Elliott Ah, does that mean I need to upgrade to the latest trunk?

                  J 1 Reply Last reply May 17, 2016, 3:39 PM Reply Quote 0
                  • J
                    Junkhacker Developer @SaxxAppeal
                    last edited by May 17, 2016, 3:39 PM

                    @SaxxAppeal if you want to use the new client, yes. fwiw, there have been so many improvements since 1.2.0 that it’s well worth the update

                    signature:
                    Junkhacker
                    We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                    S 1 Reply Last reply May 17, 2016, 3:41 PM Reply Quote 1
                    • S
                      SaxxAppeal @Junkhacker
                      last edited by May 17, 2016, 3:41 PM

                      @Junkhacker Got it, thanks for the tip! And thanks for your hard work on the project, as well as Tom.

                      1 Reply Last reply Reply Quote 0
                      • L
                        lionheart1986
                        last edited by lionheart1986 May 18, 2016, 3:08 AM May 18, 2016, 9:08 AM

                        @Tom Elliott “1.2.0 will NOT work with the new client.”

                        Now everything is clear thank you for your answer. Solved

                        T 1 Reply Last reply May 18, 2016, 9:33 AM Reply Quote 0
                        • T
                          Tom Elliott @lionheart1986
                          last edited by May 18, 2016, 9:33 AM

                          @lionheart1986 I feel it must be added, 1.2.0 won’t work with the new client because the way the new client operates was only coded within the trunk versions. I want to say somewhere around SVN version 3k+ is when the new client work really got started. 2094 SVN was the release of 1.2.0.

                          Because of this, the new client will not work with 1.2.0 as the elements needed did not exist.

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          T 1 Reply Last reply May 19, 2016, 6:15 PM Reply Quote 1
                          • T
                            TreyBentley @Tom Elliott
                            last edited by May 19, 2016, 6:15 PM

                            @Tom-Elliott said in FOG Client error:

                            @lionheart1986 I feel it must be added, 1.2.0 won’t work with the new client because the way the new client operates was only coded within the trunk versions. I want to say somewhere around SVN version 3k+ is when the new client work really got started. 2094 SVN was the release of 1.2.0.

                            Because of this, the new client will not work with 1.2.0 as the elements needed did not exist.

                            Okay… how about a situation I’m in. I’m on trunk and am still getting the error. Any suggestions?

                            W T 2 Replies Last reply May 19, 2016, 6:24 PM Reply Quote 0
                            • W
                              Wayne Workman @TreyBentley
                              last edited by May 19, 2016, 6:24 PM

                              @TreyBentley make sure you set the fog address in the installer when installing. Leave the web root as default.

                              Failing to have these set correctly will produce the above described error.

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              T 1 Reply Last reply May 19, 2016, 6:41 PM Reply Quote 0
                              • T
                                TreyBentley @Wayne Workman
                                last edited by May 19, 2016, 6:41 PM

                                @Wayne-Workman said in FOG Client error:

                                @TreyBentley make sure you set the fog address in the installer when installing. Leave the web root as default.

                                Failing to have these set correctly will produce the above described error.

                                I did and I have confirmed, time and time and time again. That’s why I said something… 😞
                                My current theory is Firewall on the server side. I’m testing that theory now.

                                W T 2 Replies Last reply May 19, 2016, 6:53 PM Reply Quote 0
                                • W
                                  Wayne Workman @TreyBentley
                                  last edited by May 19, 2016, 6:53 PM

                                  @TreyBentley the fog server address can be just an ip, or the host name of the server. This is not a web address, it’s just the server address.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  1 Reply Last reply Reply Quote 0
                                  • T
                                    TreyBentley @TreyBentley
                                    last edited by May 19, 2016, 7:04 PM

                                    @Wayne-Workman said in FOG Client error:

                                    I did and I have confirmed, time and time and time again. That’s why I said something… 😞
                                    My current theory is Firewall on the server side. I’m testing that theory now.

                                    Theory blown. I disabled the firewall on both the server and client as well as yet again confirmed the server IP address. Still…same message. I’m open to suggestions…

                                    W 1 Reply Last reply May 19, 2016, 11:15 PM Reply Quote 0
                                    • J
                                      Joe Schmitt Senior Developer
                                      last edited by May 19, 2016, 7:06 PM

                                      The client uses port 80. Unless you’re blocking all web traffic it’s safe to assume no port issues. Can you post a screenshot of what you enter into the MSI? (the configuration page with the server address and webroot). I just want to double check everything is being entered properly (this is the usual suspect).

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      T 1 Reply Last reply May 19, 2016, 7:10 PM Reply Quote 0
                                      • T
                                        TreyBentley @Joe Schmitt
                                        last edited by May 19, 2016, 7:10 PM

                                        @Jbob

                                        0_1463684950475_Windows 7 Ent x64_19_05_2016_15_07_56.png

                                        …And I’ve officially hi-jacked this thread.

                                        1 Reply Last reply Reply Quote 0
                                        • T
                                          Tom Elliott @TreyBentley
                                          last edited by May 19, 2016, 7:29 PM

                                          @TreyBentley does the CA certificate reside under /opt/fog/snapins/ssl?

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                          T 1 Reply Last reply May 19, 2016, 7:39 PM Reply Quote 0
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