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    FOG Client error

    Scheduled Pinned Locked Moved Solved
    Windows Problems
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    • L
      lionheart1986
      last edited by

      In the first place I would like to say hello as this is my first post. I installed FOG on Ubuntu 14.04 LTS and it works great when i use it to create and deploy image using PXE. At the moment i have problem with client instalation no matter what system im using i have error during installation " unabble to install Ca Certify"

      log file:
      Unable to install CA certificate
      === Logging stopped: 2016-05-16 15:49:28 ===

      1 Reply Last reply Reply Quote 0
      • J
        Joe Schmitt Senior Developer
        last edited by Joe Schmitt

        Are you updating the server address field during installation? You can’t leave it as fog-server unless DNS resolves fog-server to your servers ip.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        1 Reply Last reply Reply Quote 0
        • L
          lionheart1986
          last edited by

          Hi Jbob

          I entered the server IP address of fog server and left the default root for the web.

          fog server: 10.x.x.x
          web root: /fog

          I have access to fog web interface using this ip.

          1 Reply Last reply Reply Quote 0
          • SaxxAppealS
            SaxxAppeal
            last edited by

            I am actually experiencing this same issue. I’m sure I have the IP and web root correct, but am getting the same error message “Unable To Install CA Certificate”.

            Any suggestions would be very helpful!!!

            1 Reply Last reply Reply Quote 0
            • Tom ElliottT
              Tom Elliott
              last edited by

              What version are you running for your fog server?

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              SaxxAppealS 1 Reply Last reply Reply Quote 0
              • SaxxAppealS
                SaxxAppeal @Tom Elliott
                last edited by

                @Tom-Elliott The latest stable version, 1.2.0

                Tom ElliottT 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @SaxxAppeal
                  last edited by

                  @SaxxAppeal 1.2.0 will NOT work with the new client.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  SaxxAppealS 1 Reply Last reply Reply Quote 1
                  • SaxxAppealS
                    SaxxAppeal @Tom Elliott
                    last edited by

                    @Tom-Elliott Ah, does that mean I need to upgrade to the latest trunk?

                    JunkhackerJ 1 Reply Last reply Reply Quote 0
                    • JunkhackerJ
                      Junkhacker Developer @SaxxAppeal
                      last edited by

                      @SaxxAppeal if you want to use the new client, yes. fwiw, there have been so many improvements since 1.2.0 that it’s well worth the update

                      signature:
                      Junkhacker
                      We are here to help you. If you are unresponsive to our questions, don't expect us to be responsive to yours.

                      SaxxAppealS 1 Reply Last reply Reply Quote 1
                      • SaxxAppealS
                        SaxxAppeal @Junkhacker
                        last edited by

                        @Junkhacker Got it, thanks for the tip! And thanks for your hard work on the project, as well as Tom.

                        1 Reply Last reply Reply Quote 0
                        • L
                          lionheart1986
                          last edited by lionheart1986

                          @Tom Elliott “1.2.0 will NOT work with the new client.”

                          Now everything is clear thank you for your answer. Solved

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @lionheart1986
                            last edited by

                            @lionheart1986 I feel it must be added, 1.2.0 won’t work with the new client because the way the new client operates was only coded within the trunk versions. I want to say somewhere around SVN version 3k+ is when the new client work really got started. 2094 SVN was the release of 1.2.0.

                            Because of this, the new client will not work with 1.2.0 as the elements needed did not exist.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            TreyBentleyT 1 Reply Last reply Reply Quote 1
                            • TreyBentleyT
                              TreyBentley @Tom Elliott
                              last edited by

                              @Tom-Elliott said in FOG Client error:

                              @lionheart1986 I feel it must be added, 1.2.0 won’t work with the new client because the way the new client operates was only coded within the trunk versions. I want to say somewhere around SVN version 3k+ is when the new client work really got started. 2094 SVN was the release of 1.2.0.

                              Because of this, the new client will not work with 1.2.0 as the elements needed did not exist.

                              Okay… how about a situation I’m in. I’m on trunk and am still getting the error. Any suggestions?

                              Wayne WorkmanW Tom ElliottT 2 Replies Last reply Reply Quote 0
                              • Wayne WorkmanW
                                Wayne Workman @TreyBentley
                                last edited by

                                @TreyBentley make sure you set the fog address in the installer when installing. Leave the web root as default.

                                Failing to have these set correctly will produce the above described error.

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                Daily Clean Installation Results:
                                https://fogtesting.fogproject.us/
                                FOG Reporting:
                                https://fog-external-reporting-results.fogproject.us/

                                TreyBentleyT 1 Reply Last reply Reply Quote 0
                                • TreyBentleyT
                                  TreyBentley @Wayne Workman
                                  last edited by

                                  @Wayne-Workman said in FOG Client error:

                                  @TreyBentley make sure you set the fog address in the installer when installing. Leave the web root as default.

                                  Failing to have these set correctly will produce the above described error.

                                  I did and I have confirmed, time and time and time again. That’s why I said something… 😞
                                  My current theory is Firewall on the server side. I’m testing that theory now.

                                  Wayne WorkmanW TreyBentleyT 2 Replies Last reply Reply Quote 0
                                  • Wayne WorkmanW
                                    Wayne Workman @TreyBentley
                                    last edited by

                                    @TreyBentley the fog server address can be just an ip, or the host name of the server. This is not a web address, it’s just the server address.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    1 Reply Last reply Reply Quote 0
                                    • TreyBentleyT
                                      TreyBentley @TreyBentley
                                      last edited by

                                      @Wayne-Workman said in FOG Client error:

                                      I did and I have confirmed, time and time and time again. That’s why I said something… 😞
                                      My current theory is Firewall on the server side. I’m testing that theory now.

                                      Theory blown. I disabled the firewall on both the server and client as well as yet again confirmed the server IP address. Still…same message. I’m open to suggestions…

                                      Wayne WorkmanW 1 Reply Last reply Reply Quote 0
                                      • J
                                        Joe Schmitt Senior Developer
                                        last edited by

                                        The client uses port 80. Unless you’re blocking all web traffic it’s safe to assume no port issues. Can you post a screenshot of what you enter into the MSI? (the configuration page with the server address and webroot). I just want to double check everything is being entered properly (this is the usual suspect).

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        TreyBentleyT 1 Reply Last reply Reply Quote 0
                                        • TreyBentleyT
                                          TreyBentley @Joe Schmitt
                                          last edited by

                                          @Jbob

                                          0_1463684950475_Windows 7 Ent x64_19_05_2016_15_07_56.png

                                          …And I’ve officially hi-jacked this thread.

                                          1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott @TreyBentley
                                            last edited by

                                            @TreyBentley does the CA certificate reside under /opt/fog/snapins/ssl?

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            TreyBentleyT 1 Reply Last reply Reply Quote 0
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