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Fog issue with new Dell optiplex 7040

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FOG Problems
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  • I
    inafog9
    last edited by Mar 23, 2016, 8:00 PM

    A previous sys admin setup fog (1.0.1 on Ubuntu 14.04) for my company a few years ago. We have had no issues until we just switched to new Dell optiplex 7040’s. Now when I try to inventory the computer so I can create an image it gets stuck on the sending of inventory info. Then if I try to update the kernel from the management website I get no results.

    I have searched around for a fix for several hours but I have had no luck. Any suggestions?

    thanks

    T 1 Reply Last reply Mar 23, 2016, 8:04 PM Reply Quote 0
    • T
      Tom Elliott @inafog9
      last edited by Mar 23, 2016, 8:04 PM

      @inafog9 would you be willing to install trunk? While I know trunk is not “stable”. There where at least three versions between 1.0.1 and now. 1.2 is the current stable but you likely will have no luck on that version either.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 1
      • I
        inafog9
        last edited by Mar 23, 2016, 8:06 PM

        I’m willing to try anything. Just need some direction.

        thanks

        W 1 Reply Last reply Mar 23, 2016, 8:08 PM Reply Quote 0
        • W
          Wayne Workman
          last edited by Mar 23, 2016, 8:06 PM

          1.0.1 is pretty old.

          I know for a fact that FOG Trunk has no issues with the Optiplex 7040. We’ve been imaging them at work here recently.

          You might try 1.2.0, but it’s likely to have the same issues. I’d suggest upgrading to fog trunk if your willing. fog trunk is the developmental version, updates are pushed to it many, many times a day. And most feel it’s close to release.

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          1 Reply Last reply Reply Quote 0
          • W
            Wayne Workman
            last edited by Mar 23, 2016, 8:07 PM

            haha Tom beat me to it by seconds.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
            Daily Clean Installation Results:
            https://fogtesting.fogproject.us/
            FOG Reporting:
            https://fog-external-reporting-results.fogproject.us/

            1 Reply Last reply Reply Quote 1
            • W
              Wayne Workman @inafog9
              last edited by Mar 23, 2016, 8:08 PM

              @inafog9 https://wiki.fogproject.org/wiki/index.php?title=Upgrade_to_trunk

              I’d recommend the Git or SVN methods. If you have trouble with the written instructions, there are videos in there too at the bottom.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              I 1 Reply Last reply Mar 23, 2016, 8:44 PM Reply Quote 1
              • I
                inafog9 @Wayne Workman
                last edited by Mar 23, 2016, 8:44 PM

                @Wayne-Workman It appears I’m also having some issues connecting to nameservers. I have checked the normal host files and DNS but do not see anything that would cause this.

                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by Mar 23, 2016, 8:48 PM

                  @inafog9 Which namesevers do you use? cat /etc/resolv.conf

                  Please post the full output of nslookup books.google.com as well! There might be a “DNS truncation” issue.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  I 1 Reply Last reply Mar 24, 2016, 11:43 AM Reply Quote 0
                  • I
                    inafog9 @Sebastian Roth
                    last edited by inafog9 Mar 24, 2016, 5:43 AM Mar 24, 2016, 11:43 AM

                    @Sebastian-Roth I’m getting a timeout on the nslookup and I can’t ping anything by name. I tried several config changes including using google’s dns.

                    0_1458819688469_upload-a78719a4-2536-4597-8b04-c8a2cd5d2287

                    Q 1 Reply Last reply Mar 24, 2016, 12:47 PM Reply Quote 0
                    • Q
                      Quazz Moderator @inafog9
                      last edited by Quazz Mar 24, 2016, 6:49 AM Mar 24, 2016, 12:47 PM

                      @inafog9 Making changes in resolve.conf won’t do anything as it gets overwritten.

                      You need to change it in /etc/network/interfaces

                      Then you need to

                      sudo ifdown nameofinterface (eg eth0) && sudo ifup nameofinterface
                      
                      I 1 Reply Last reply Mar 24, 2016, 1:12 PM Reply Quote 0
                      • I
                        inafog9 @Quazz
                        last edited by Mar 24, 2016, 1:12 PM

                        @Quazz It appears that the interface file has the correct info. I also tried the ifdown command and still no luck.

                        0_1458825031831_upload-ab5af377-9b41-4605-a01e-208d241e4010

                        Q 1 Reply Last reply Mar 24, 2016, 1:29 PM Reply Quote 0
                        • Q
                          Quazz Moderator @inafog9
                          last edited by Mar 24, 2016, 1:29 PM

                          @inafog9 Are you using DNSMasq by any chance?

                          I 1 Reply Last reply Mar 24, 2016, 1:33 PM Reply Quote 0
                          • I
                            inafog9 @Quazz
                            last edited by Mar 24, 2016, 1:33 PM

                            @Quazz said:

                            DNSMasq

                            no

                            T 1 Reply Last reply Mar 24, 2016, 1:34 PM Reply Quote 0
                            • T
                              Tom Elliott @inafog9
                              last edited by Mar 24, 2016, 1:34 PM

                              @inafog9 Is it possible your network doesn’t allow you to defined your own Nameservers?

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              I 1 Reply Last reply Mar 24, 2016, 1:35 PM Reply Quote 0
                              • I
                                inafog9 @Tom Elliott
                                last edited by Mar 24, 2016, 1:35 PM

                                @Tom-Elliott Not sure. I can ping nameservers from windows devices and servers.

                                T 1 Reply Last reply Mar 24, 2016, 1:36 PM Reply Quote 0
                                • T
                                  Tom Elliott @inafog9
                                  last edited by Mar 24, 2016, 1:36 PM

                                  @inafog9 Are they set to get the same nameservers as your fogserver is though?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  I 1 Reply Last reply Mar 24, 2016, 1:42 PM Reply Quote 0
                                  • I
                                    inafog9 @Tom Elliott
                                    last edited by Mar 24, 2016, 1:42 PM

                                    @Tom-Elliott I’m looking around my windows domain controller and I can’t find those settings.

                                    T 1 Reply Last reply Mar 24, 2016, 1:43 PM Reply Quote 0
                                    • T
                                      Tom Elliott @inafog9
                                      last edited by Mar 24, 2016, 1:43 PM

                                      @inafog9 What settings?

                                      The DNS is found under the network information in windows.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      I 1 Reply Last reply Mar 24, 2016, 1:48 PM Reply Quote 1
                                      • S
                                        Sebastian Roth Moderator
                                        last edited by Sebastian Roth Mar 24, 2016, 7:44 AM Mar 24, 2016, 1:44 PM

                                        @inafog9 Please set different DNS servers for testing. I have seen trouble with too big (and therefore truncated) DNS answers from the google DNS servers (the ones you have configured as well). Try opendns in your /etc/network/interfaces for example:

                                        ...
                                        dns-nameservers 208.67.222.222 208.67.220.220
                                        

                                        Then restart the network interface (sudo ifdown eth0 && sudo ifup eth0) and see if DNS lookup is better?!

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        I 1 Reply Last reply Mar 24, 2016, 1:51 PM Reply Quote 2
                                        • I
                                          inafog9 @Tom Elliott
                                          last edited by Mar 24, 2016, 1:48 PM

                                          @Tom-Elliott I have tried my normal dns and also the google servers. I figured my normal dns could be could be an issue so I tried google.

                                          1 Reply Last reply Reply Quote 0
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