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Capturing image update database failed

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  • B
    Baessens @Sebastian Roth
    last edited by Sep 22, 2020, 7:34 AM

    @Sebastian-Roth Thanks for your reply.
    The password in the /.fogsettings file is different then the one in the GUI under TFTP server.
    Should i change the one in the GUI to match the one in /.fogsettings?

    Also i can upload a random file in there.
    2e464f2a-c414-41b0-a669-fcac02fb6b0c-image.png

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    • B
      Baessens @Sebastian Roth
      last edited by Sep 22, 2020, 11:30 AM

      @Sebastian-Roth I can also create a directory and upload a random file into that new dir.

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      • S
        Sebastian Roth Moderator
        last edited by Sebastian Roth Sep 22, 2020, 5:58 AM Sep 22, 2020, 11:57 AM

        @Baessens said in Capturing image update database failed:

        The password in the /.fogsettings file is different then the one in the GUI under TFTP server.

        Are the usernames different as well?? When only the password is different we should see a login error in the picture instead of a “Could not create” message I reckon.

        Please go through this: https://forums.fogproject.org/topic/11203/resyncing-fog-s-service-account-password

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        B 1 Reply Last reply Sep 22, 2020, 2:01 PM Reply Quote 0
        • B
          Baessens @Sebastian Roth
          last edited by Baessens Sep 22, 2020, 8:02 AM Sep 22, 2020, 2:01 PM

          @Sebastian-Roth
          92a89930-4109-40fd-9886-bb614d8cec58-image.png

          It seems to only be the password that is different.
          i’ll try that resyncing thing too.

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          • B
            Baessens
            last edited by Sep 22, 2020, 2:41 PM

            @Sebastian-Roth I am still getting the same error.
            I might just install a whole new server. Can you think of anything else that might be causing the error?

            Thanks for all your help allready.

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            • S
              Sebastian Roth Moderator
              last edited by Sep 22, 2020, 3:01 PM

              @Baessens Too bad. I usually try to dig into things till I find the root cause of it. Though I understand if this just seems unsolvable.

              Re-reading most of the topic I saw that you seem to have a subdirectory /images/dev/dev. Though I don’t think this can cause the issue I am wondering where this came from. Please run ls -alR /images/dev/dev and post output here.

              Meanwhile I am digging through the code to see what else we can try.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              B 1 Reply Last reply Sep 22, 2020, 3:08 PM Reply Quote 0
              • B
                Baessens @Sebastian Roth
                last edited by Sep 22, 2020, 3:08 PM

                @Sebastian-Roth
                Could it have something to do with the SQL creds?

                I think it must have happened after an update, either from FOG or Ubuntu.

                95542a20-25a8-4884-ab00-730ff232e904-image.png

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                • S
                  Sebastian Roth Moderator
                  last edited by Sep 23, 2020, 1:19 PM

                  @Baessens said in Capturing image update database failed:

                  Could it have something to do with the SQL creds?

                  With SQL creds wrong you’d see completely other issues and wouldn’t even be able to schedule a task in the web UI.

                  I think it must have happened after an update, either from FOG or Ubuntu.

                  Don’t think I have ever seen this happen from an update. Possibly something you did when moving images to a differnt disk/partition.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Sebastian Roth Sep 23, 2020, 2:59 PM Sep 23, 2020, 8:59 PM

                    @Baessens Ohhhhhhhh no!!! Why haven’t I noticed this before??? Can’t believe it. The second picture of your initial post actually has the solution to this riddle in it already. Image is named UEFI01/09/20v2004 and as a forward slash is the directory separator on Linux systems it will fail to rename the uploaded image…

                    Simply use dashes (-) instead of the slash in both the image name and path and I am sure it will upload just fine.

                    We don’t get that very often and I actually thought we had some kind of regex check in the web UI to prevent from this but seems like I was wrong.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    B 2 Replies Last reply Sep 24, 2020, 8:03 AM Reply Quote 2
                    • B
                      Baessens @Sebastian Roth
                      last edited by Sep 24, 2020, 8:03 AM

                      @Sebastian-Roth Wow… Good spot! I always use a dash, but for some reason it uses / in the path.
                      It doesn’t show it in the images list tho, need to click on the image name to actually see it.
                      I think there is a regex check but only for the image name, not the path. (which is usually the same)

                      I’ll try it right away.

                      28326534-646a-4479-a6b8-38c4abe7a295-image.png

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                      • B
                        Baessens @Sebastian Roth
                        last edited by Sep 24, 2020, 1:13 PM

                        Works fine now. Thanks @Sebastian-Roth !

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