Posts made by rocksteve69

@Quazz

Sorted, the Kernel panic issue, we just snapped the server back to before we upgraded last Friday. All working in that respect. Still got the original issue

Now we appear to have another issue that is effecting every device we attempt to image or capture.

After ipxe into the Fog client, selecting Deploy and then selecting an image we get the following error:

Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(1,0)

We have attempted rolling back the Fog Version to 1.5.7 and the Kernel 4.19.64 and no joy.

Any help would be awesome.

@Quazz
Hi

We have attempted the updated bzImage529 and no effect. Same issues. We also started having issues before Partclone starts where intermittently after the ipxe boot it loads the Fog screen, select deploy image, enter creds, select an image and then it hangs at the bzImage529 stuck at 0% and then returns to the Fog screen after 2 minutes.

@Quazz said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

Copy to /var/www/fog/service/ipxe
Change kernel in WebUI to bzImage529

Excellent, will test and will report back

Cheers again for the help.

@Quazz

Version I used was:

clonezilla-live-2.6.3-7-amd64

Attempting a Samsung version too.

@rocksteve69

I have also attempted to use Clonezilla on the Hynix. I took an image successfully onto a usb drive was able to successfully deploy to a know G6 that failed to image using FOG with a Hynix drive with no issues.

@Quazz

Unfortunately no difference

@Quazz said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

Sorry, can you try Kernel 4.9.11?

Hi,

When I go to the Kernel update list there is no 4.9.11 only 4.9.1

@Quazz

We have tried version 4.18.11 and it has had no effect. Still the same issues.

@Quazz

Excellent, I schedule a down grade of the Kernel and report back my findings.

Steve

@george1421

Downloading Clonezilla to give it a test.

Interesting though when I try to capture an image of a G6 with a Hynix it goes through the motion up until Partclone starts takes no data and states capture completed successfully and reboots within a few seconds. No errors reported and reports back that the task is completed to FOG which clears the task.

@Quazz

Now even more confusing is that the image capture of Samsung in a G6 after been in a G5 is now working in other Samsung G6s! I have managed to image 4 laptops so far.

Not so lucky with the Hynix with the same method. Will attempt a RAW capture.

Also I have noticed that these new images within FOG are showing as 0 ib size. But there most be data as I have successfully deployed the Samsung image.

@Quazz

Yeah its just crazy and strange how if I then redeploy the image back to the same G6 it slows down to a halt and never finishes.

We have resorted to a temp work around of having to take the SSD out of the G6 and image them in a G5 and placing them back in. But having to built out 50 laptops over the next week is taking sometime lol.

@rocksteve69

Also just to add. I have taken a G6 with a Samsung and a G6 with a Hynix, placed the drives in a G5, imaged them fine. I then placed the drives back into the original laptops and captured an image of both laptops with no issues at all at full speed.

@Quazz Apologies for the late reply, been away out the office.

We have confirmed we are using the latest version of the Kernel.
Using the developer version of FOG
Using the version of PartClone detailed in the link below.

All of the above has no effect on the image deployment.

Now we have another spanner in the works since I have been away. We receieved another batch of G6’s now with a third manufacturer, Hynix, and the same is happening to them SSDs as well.

Currently speaking to HP as the Samsung SSDs in the G6 are an OEM disk and Samsung don’t list a firmware update for it and it seems neither does HP. So this maybe a dead end.

@rocksteve69

I have also just tried the Samsung G6 SSD in a G5 and it worked fine with no issues, imaged in record time.

Starting to get very confused.

@Quazz

I can try. How does one install the update version of partclone?

@george1421

I have done just that. If I swap the drives works fine with WD. Samsung doesn’t work within either laptop. I could attempt to put one of the drives within a known working G5 as this will completely rule out anything else.

@Quazz The SSD model is Samsung MZVLB256HAHQ-000H1-S425NE0M726296.

@Quazz said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

nvme_core.default_ps_max_latency_us=0

Hi, I have tested with the command nvme_core.default_ps_max_latency_us=0 and it made no difference to the G6 with the Samsung SSDs

We see about the firmware update for the SSD and report back