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HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images

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  • Q
    Quazz Moderator @rocksteve69
    last edited by Oct 31, 2019, 8:37 AM

    @rocksteve69 Sorry, can you try Kernel 4.9.11?

    R 1 Reply Last reply Oct 31, 2019, 10:19 AM Reply Quote 0
    • R
      rocksteve69 @Quazz
      last edited by Oct 31, 2019, 10:19 AM

      @Quazz said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

      Sorry, can you try Kernel 4.9.11?

      Hi,

      When I go to the Kernel update list there is no 4.9.11 only 4.9.1

      Q 1 Reply Last reply Oct 31, 2019, 10:20 AM Reply Quote 0
      • Q
        Quazz Moderator @rocksteve69
        last edited by Oct 31, 2019, 10:20 AM

        @rocksteve69 That’s fine, try that one. As long as it’s before kernel 4.11

        R 1 Reply Last reply Oct 31, 2019, 1:06 PM Reply Quote 0
        • R
          rocksteve69 @Quazz
          last edited by Oct 31, 2019, 1:06 PM

          @Quazz

          Unfortunately no difference 😞

          R 1 Reply Last reply Oct 31, 2019, 2:01 PM Reply Quote 0
          • R
            rocksteve69 @rocksteve69
            last edited by Oct 31, 2019, 2:01 PM

            @rocksteve69

            I have also attempted to use Clonezilla on the Hynix. I took an image successfully onto a usb drive was able to successfully deploy to a know G6 that failed to image using FOG with a Hynix drive with no issues.

            Q 1 Reply Last reply Oct 31, 2019, 2:04 PM Reply Quote 0
            • Q
              Quazz Moderator @rocksteve69
              last edited by Oct 31, 2019, 2:04 PM

              @rocksteve69 Which Clonezilla version was this?

              @Developers Could this be partition alignment related or was that already fixed ages ago? I can’t remember.

              R 1 Reply Last reply Oct 31, 2019, 2:06 PM Reply Quote 0
              • R
                rocksteve69 @Quazz
                last edited by Oct 31, 2019, 2:06 PM

                @Quazz

                Version I used was:

                clonezilla-live-2.6.3-7-amd64

                Attempting a Samsung version too.

                Q 2 Replies Last reply Oct 31, 2019, 2:20 PM Reply Quote 0
                • Q
                  Quazz Moderator @rocksteve69
                  last edited by Oct 31, 2019, 2:20 PM

                  @rocksteve69 Thanks!

                  Looks like that version is running on Linux Kernel 5.2.9-2, potentially including some NVME fixes for certain devices.

                  I am compiling that kernel, hopefully that’s the only thing needed, because otherwise I am unsure where to start looking.

                  Will post a link here when it’s done.

                  1 Reply Last reply Reply Quote 1
                  • Q
                    Quazz Moderator @rocksteve69
                    last edited by Oct 31, 2019, 2:32 PM

                    @rocksteve69 https://drive.google.com/open?id=1WLjXQYKDoZCAxF5Gfjeva2O-MLrfQ40N

                    Copy to /var/www/fog/service/ipxe

                    Change kernel in WebUI to bzImage529

                    R 2 Replies Last reply Oct 31, 2019, 5:27 PM Reply Quote 0
                    • R
                      rocksteve69 @Quazz
                      last edited by Oct 31, 2019, 5:27 PM

                      @Quazz said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

                      Copy to /var/www/fog/service/ipxe
                      Change kernel in WebUI to bzImage529

                      Excellent, will test and will report back

                      Cheers again for the help.

                      1 Reply Last reply Reply Quote 0
                      • R
                        rocksteve69 @Quazz
                        last edited by Nov 4, 2019, 11:30 AM

                        @Quazz
                        Hi

                        We have attempted the updated bzImage529 and no effect. Same issues. We also started having issues before Partclone starts where intermittently after the ipxe boot it loads the Fog screen, select deploy image, enter creds, select an image and then it hangs at the bzImage529 stuck at 0% and then returns to the Fog screen after 2 minutes.

                        1 Reply Last reply Reply Quote 0
                        • R
                          rocksteve69
                          last edited by Nov 6, 2019, 9:53 AM

                          Now we appear to have another issue that is effecting every device we attempt to image or capture.

                          After ipxe into the Fog client, selecting Deploy and then selecting an image we get the following error:

                          Kernel panic - not syncing: VFS: Unable to mount root fs on unknown-block(1,0)

                          We have attempted rolling back the Fog Version to 1.5.7 and the Kernel 4.19.64 and no joy.

                          Any help would be awesome.

                          Q 1 Reply Last reply Nov 6, 2019, 10:15 AM Reply Quote 0
                          • Q
                            Quazz Moderator @rocksteve69
                            last edited by Quazz Nov 6, 2019, 4:16 AM Nov 6, 2019, 10:15 AM

                            @rocksteve69 You may have to increase the ramdisk size in the settings on the WebUI

                            It’s at TFTP settings (set it to something like 275000)

                            R 1 Reply Last reply Nov 6, 2019, 10:28 AM Reply Quote 0
                            • R
                              rocksteve69 @Quazz
                              last edited by Nov 6, 2019, 10:28 AM

                              @Quazz

                              Sorted, the Kernel panic issue, we just snapped the server back to before we upgraded last Friday. All working in that respect. Still got the original issue 😞

                              Q 1 Reply Last reply Nov 6, 2019, 12:53 PM Reply Quote 0
                              • Q
                                Quazz Moderator @rocksteve69
                                last edited by Nov 6, 2019, 12:53 PM

                                @rocksteve69 Unfortunately I’m unsure what else to try at the moment.

                                1 Reply Last reply Reply Quote 0
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