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    HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images

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    • R
      rocksteve69 @Quazz
      last edited by

      @Quazz

      Yeah its just crazy and strange how if I then redeploy the image back to the same G6 it slows down to a halt and never finishes.

      We have resorted to a temp work around of having to take the SSD out of the G6 and image them in a G5 and placing them back in. But having to built out 50 laptops over the next week is taking sometime lol.

      Q george1421G 2 Replies Last reply Reply Quote 0
      • Q
        Quazz Moderator @rocksteve69
        last edited by

        @rocksteve69 I’d be interested in seeing if you’d see better results with a RAW capture.

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        • R
          rocksteve69 @Quazz
          last edited by

          @Quazz

          Now even more confusing is that the image capture of Samsung in a G6 after been in a G5 is now working in other Samsung G6s! I have managed to image 4 laptops so far.

          Not so lucky with the Hynix with the same method. Will attempt a RAW capture.

          Also I have noticed that these new images within FOG are showing as 0 ib size. But there most be data as I have successfully deployed the Samsung image.

          george1421G 1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @rocksteve69
            last edited by george1421

            @rocksteve69 I’m wondering if clonezilla would give you the same results. In this idea use fog to image a G5 with the G6 image. Then turn right around without booting into the windows OS grab an image with Clonezilla and see if you can deploy a clonezilla captured image to a G6 with the impacted disk. Does it image at an acceptable rate? This would be a way around the issue until we can better understand the problem.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            R 1 Reply Last reply Reply Quote 0
            • george1421G
              george1421 Moderator @rocksteve69
              last edited by

              @rocksteve69 said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

              Also I have noticed that these new images within FOG are showing as 0 ib size.

              FWIW: This in a way is only a label that is updated on a successful upload. The size is added during the capture process and is only used for display. It has no impact on imaging.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

              1 Reply Last reply Reply Quote 0
              • R
                rocksteve69 @george1421
                last edited by

                @george1421

                Downloading Clonezilla to give it a test.

                Interesting though when I try to capture an image of a G6 with a Hynix it goes through the motion up until Partclone starts takes no data and states capture completed successfully and reboots within a few seconds. No errors reported and reports back that the task is completed to FOG which clears the task.

                Q 1 Reply Last reply Reply Quote 0
                • Q
                  Quazz Moderator @rocksteve69
                  last edited by

                  @rocksteve69 I’ve looked into this a bit more and there’s some people complaining about NVME speeds declining greatly when they update Linux kernel to a version above 4.9 (4.9 being a version that works fine for them)

                  So maybe trying an older kernel version can help.

                  Of course, the problem you can run into then is that other parts of your system aren’t supported, but it’s worth a try!

                  R 2 Replies Last reply Reply Quote 0
                  • R
                    rocksteve69 @Quazz
                    last edited by

                    @Quazz

                    Excellent, I schedule a down grade of the Kernel and report back my findings.

                    Steve

                    1 Reply Last reply Reply Quote 0
                    • R
                      rocksteve69 @Quazz
                      last edited by

                      @Quazz

                      We have tried version 4.18.11 and it has had no effect. Still the same issues.

                      Q 1 Reply Last reply Reply Quote 0
                      • Q
                        Quazz Moderator @rocksteve69
                        last edited by

                        @rocksteve69 Sorry, can you try Kernel 4.9.11?

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                        • R
                          rocksteve69 @Quazz
                          last edited by

                          @Quazz said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

                          Sorry, can you try Kernel 4.9.11?

                          Hi,

                          When I go to the Kernel update list there is no 4.9.11 only 4.9.1

                          Q 1 Reply Last reply Reply Quote 0
                          • Q
                            Quazz Moderator @rocksteve69
                            last edited by

                            @rocksteve69 That’s fine, try that one. As long as it’s before kernel 4.11

                            R 1 Reply Last reply Reply Quote 0
                            • R
                              rocksteve69 @Quazz
                              last edited by

                              @Quazz

                              Unfortunately no difference 😞

                              R 1 Reply Last reply Reply Quote 0
                              • R
                                rocksteve69 @rocksteve69
                                last edited by

                                @rocksteve69

                                I have also attempted to use Clonezilla on the Hynix. I took an image successfully onto a usb drive was able to successfully deploy to a know G6 that failed to image using FOG with a Hynix drive with no issues.

                                Q 1 Reply Last reply Reply Quote 0
                                • Q
                                  Quazz Moderator @rocksteve69
                                  last edited by

                                  @rocksteve69 Which Clonezilla version was this?

                                  @Developers Could this be partition alignment related or was that already fixed ages ago? I can’t remember.

                                  R 1 Reply Last reply Reply Quote 0
                                  • R
                                    rocksteve69 @Quazz
                                    last edited by

                                    @Quazz

                                    Version I used was:

                                    clonezilla-live-2.6.3-7-amd64

                                    Attempting a Samsung version too.

                                    Q 2 Replies Last reply Reply Quote 0
                                    • Q
                                      Quazz Moderator @rocksteve69
                                      last edited by

                                      @rocksteve69 Thanks!

                                      Looks like that version is running on Linux Kernel 5.2.9-2, potentially including some NVME fixes for certain devices.

                                      I am compiling that kernel, hopefully that’s the only thing needed, because otherwise I am unsure where to start looking.

                                      Will post a link here when it’s done.

                                      1 Reply Last reply Reply Quote 1
                                      • Q
                                        Quazz Moderator @rocksteve69
                                        last edited by

                                        @rocksteve69 https://drive.google.com/open?id=1WLjXQYKDoZCAxF5Gfjeva2O-MLrfQ40N

                                        Copy to /var/www/fog/service/ipxe

                                        Change kernel in WebUI to bzImage529

                                        R 2 Replies Last reply Reply Quote 0
                                        • R
                                          rocksteve69 @Quazz
                                          last edited by

                                          @Quazz said in HP Elitebook 830 Gen 6: Issues Capturing Images and Deploying Images:

                                          Copy to /var/www/fog/service/ipxe
                                          Change kernel in WebUI to bzImage529

                                          Excellent, will test and will report back

                                          Cheers again for the help.

                                          1 Reply Last reply Reply Quote 0
                                          • R
                                            rocksteve69 @Quazz
                                            last edited by

                                            @Quazz
                                            Hi

                                            We have attempted the updated bzImage529 and no effect. Same issues. We also started having issues before Partclone starts where intermittently after the ipxe boot it loads the Fog screen, select deploy image, enter creds, select an image and then it hangs at the bzImage529 stuck at 0% and then returns to the Fog screen after 2 minutes.

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