Hi

@Joe-Schmitt sorry for my delay too.
Thank you for your option to check it remote.
I was perparing some VMs so that you could access it vor remote and I have found out that with same Win10 Image, but Version 1803 that just came out, I can install Snapin Packs again.

And my Version of Fog is still the same.
I will still lookout for it, but I would say it is an issue with either 1709 or something specific with Windows internally.

From my perspective we can close this issue.

Great to hear that the new client fixed this! Just for further references: My guess is the old version of the client did send the VPN adapter MAC address or something like this.