Fog client can't connect to server



  • Server
    • FOG Version: 1.3 RC 14
    • OS: Ubuntu 14.04.1.LTS
    Client
    • Service Version: 0.11.5
    • OS: Windows 7 Pro x64
    Description

    Clients get en error when trying get token from server certificate: “Middleware::Authentication ERROR: Could not get security token”, here the log file:

     01/12/2016 12:23 Main Overriding exception handling
     01/12/2016 12:23 Main Bootstrapping Zazzles
     01/12/2016 12:23 Controller Initialize
     01/12/2016 12:23 Zazzles Creating main thread
     01/12/2016 12:23 Zazzles Service construction complete
     01/12/2016 12:23 Controller Start
    
     01/12/2016 12:23 Service Starting service
     01/12/2016 12:23 Bus Became bus server
     01/12/2016 12:23 Bus {
      "self": true,
      "channel": "Status",
      "data": "{\r\n  \"action\": \"load\"\r\n}"
    }
     01/12/2016 12:23 Bus Emmiting message on channel: Status
     01/12/2016 12:23 Service Invoking early JIT compilation on needed binaries
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     01/12/2016 12:23 Client-Info Version: 0.11.5
     01/12/2016 12:23 Client-Info OS:      Windows
     01/12/2016 12:23 Middleware::Authentication Waiting for authentication timeout to pass
     01/12/2016 12:23 Middleware::Communication Download: http://srv-image/fog/management/other/ssl/srvpublic.crt
     01/12/2016 12:23 Data::RSA FOG Server CA cert found
     01/12/2016 12:23 Middleware::Authentication Cert OK
     01/12/2016 12:23 Middleware::Authentication ERROR: Could not get security token
     01/12/2016 12:23 Middleware::Authentication ERROR: Impossible de trouver le fichier 'C:\Program Files (x86)\FOG\token.dat'.
     01/12/2016 12:23 Middleware::Communication POST URL: http://srv-image/fog/management/index.php?sub=requestClientInfo&authorize&newService
     01/12/2016 12:23 Middleware::Response #!ist
    
    ------------------------------------------------------------------------------
    --------------------------------Authentication--------------------------------
    ------------------------------------------------------------------------------
     01/12/2016 12:23 Client-Info Version: 0.11.5
     01/12/2016 12:23 Client-Info OS:      Windows
     01/12/2016 12:23 Middleware::Authentication Waiting for authentication timeout to pass
    
    

    There is no firewall and antivirus on the computer, the ntfs access to the folder is open… I’ve tried to uninstall, reboot, install, reboot.



  • @Tom-Elliott
    Work fine, thanks a lot!


  • Senior Developer

    IST = Invalid Security Token.

    Please use the “Reset Encryption Data” from the host or group functions and this should start working for you.


Log in to reply
 

724
Online

39.5k
Users

11.1k
Topics

105.7k
Posts

Looks like your connection to FOG Project was lost, please wait while we try to reconnect.