Fog Upgraded to 1.3.0 RC 11 - Snapins not deploying - 'Newtonsoft.Json.Linq.JObject'.



  • Server
    • FOG Version: 1.3.0 RC11
    • OS: Ubuntu 14.04
    Client
    • Service Version: 0.11.5
    • OS: Windows 10 64bit / Windows 7 32bit
    Description

    Just upgraded to the 1.3.0 RC11.

    Seems snapins are not deploying now.

    See the log for the error. I have reset the encryption on the client pc from the fog server.

    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     03/10/2016 15:33 Client-Info Client Version: 0.11.5
     03/10/2016 15:33 Client-Info Client OS:      Windows
     03/10/2016 15:33 Client-Info Server Version: 1.3.0-RC-11
     03/10/2016 15:33 Middleware::Response Success
    ------------------------------------------------------------------------------
    
     03/10/2016 15:33 Middleware::Communication URL: http://10.1.9.235/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     03/10/2016 15:33 Middleware::Response Success
     03/10/2016 15:33 Service Sleeping for 103 seconds
     03/10/2016 15:34 Middleware::Communication URL: http://10.1.9.235/fog/management/index.php?sub=requestClientInfo&mac=C4:34:6B:4E:21:23||00:00:00:00:00:00:00:E0&newService&json
     03/10/2016 15:34 Middleware::Authentication Waiting for authentication timeout to pass
     03/10/2016 15:34 Middleware::Communication Download: http://10.1.9.235/fog/management/other/ssl/srvpublic.crt
     03/10/2016 15:34 Data::RSA FOG Server CA cert found
     03/10/2016 15:34 Middleware::Authentication Cert OK
     03/10/2016 15:34 Middleware::Communication POST URL: http://10.1.9.235/fog/management/index.php?sub=requestClientInfo&authorize&newService
     03/10/2016 15:34 Middleware::Response Success
     03/10/2016 15:34 Middleware::Authentication Authenticated
     03/10/2016 15:34 Middleware::Communication URL: http://10.1.9.235/fog/management/index.php?sub=requestClientInfo&mac=C4:34:6B:4E:21:23||00:00:00:00:00:00:00:E0&newService&json
     03/10/2016 15:34 Middleware::Response Success
     03/10/2016 15:34 Middleware::Communication URL: http://10.1.9.235/fog/service/getversion.php?clientver&newService&json
     03/10/2016 15:34 Middleware::Communication URL: http://10.1.9.235/fog/service/getversion.php?newService&json
    
     03/10/2016 15:34 Service Creating user agent cache
     03/10/2016 15:34 Middleware::Response Module is disabled globally on the FOG server
     03/10/2016 15:34 Middleware::Response Success
     03/10/2016 15:34 Middleware::Response Module is disabled globally on the FOG server
    
    ------------------------------------------------------------------------------
    ---------------------------------ClientUpdater--------------------------------
    ------------------------------------------------------------------------------
     03/10/2016 15:34 Client-Info Client Version: 0.11.5
     03/10/2016 15:34 Client-Info Client OS:      Windows
     03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
     03/10/2016 15:34 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------TaskReboot----------------------------------
    ------------------------------------------------------------------------------
     03/10/2016 15:34 Client-Info Client Version: 0.11.5
     03/10/2016 15:34 Client-Info Client OS:      Windows
     03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
     03/10/2016 15:34 Middleware::Response Success
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------HostnameChanger-------------------------------
    ------------------------------------------------------------------------------
     03/10/2016 15:34 Client-Info Client Version: 0.11.5
     03/10/2016 15:34 Client-Info Client OS:      Windows
     03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
     03/10/2016 15:34 Middleware::Response Success
     03/10/2016 15:34 HostnameChanger Checking Hostname
     03/10/2016 15:34 HostnameChanger Hostname is correct
     03/10/2016 15:34 HostnameChanger Attempting to join domain
     03/10/2016 15:34 HostnameChanger Host is already joined to target domain
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     03/10/2016 15:34 Client-Info Client Version: 0.11.5
     03/10/2016 15:34 Client-Info Client OS:      Windows
     03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
     03/10/2016 15:34 Middleware::Response ERROR: Unable to get subsection
     03/10/2016 15:34 Middleware::Response ERROR: Unable to cast object of type 'Newtonsoft.Json.Linq.JArray' to type 'Newtonsoft.Json.Linq.JObject'.
    
    ------------------------------------------------------------------------------
    --------------------------------PrinterManager--------------------------------
    ------------------------------------------------------------------------------
     03/10/2016 15:34 Client-Info Client Version: 0.11.5
     03/10/2016 15:34 Client-Info Client OS:      Windows
     03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
     03/10/2016 15:34 Middleware::Response Success
     03/10/2016 15:34 PrinterManager Getting installed printers
     03/10/2016 15:34 PrinterManager Adding printers
     03/10/2016 15:34 PrinterManager \\kcpcounter01\AC-CALCLIB-XWC7435-S already exists
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    --------------------------------PowerManagement-------------------------------
    ------------------------------------------------------------------------------
     03/10/2016 15:34 Client-Info Client Version: 0.11.5
     03/10/2016 15:34 Client-Info Client OS:      Windows
     03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
     03/10/2016 15:34 Middleware::Response Module is disabled on the host
    ------------------------------------------------------------------------------
    
    
    ------------------------------------------------------------------------------
    ----------------------------------UserTracker---------------------------------
    ------------------------------------------------------------------------------
     03/10/2016 15:34 Client-Info Client Version: 0.11.5
     03/10/2016 15:34 Client-Info Client OS:      Windows
     03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
     03/10/2016 15:34 Middleware::Response Success
    ------------------------------------------------------------------------------
    
     03/10/2016 15:34 Middleware::Communication URL: http://10.1.9.235/fog/management/index.php?sub=requestClientInfo&configure&newService&json
     03/10/2016 15:34 Middleware::Response Success
     03/10/2016 15:34 Service Sleeping for 139 seconds```

  • Moderator

    @Joe-Schmitt said in Fog Upgraded to 1.3.0 RC 11 - Snapins not deploying - 'Newtonsoft.Json.Linq.JObject'.:

    @Duncan could you please perform the following steps:

    1. Stop the fog service on this machine (net stop fogservice)
    2. Download https://github.com/FOGProject/fog-client/releases/download/0.11.5/Debugger.exe to this machine
    3. Go to your FOG Server’s web portal, pull up this host and hit Reset Encryption Data
    4. Run Debugger.exe
    5. Type middleware configuration server http://FOG-SERVER/fog (replace FOG-SERVER with your server’s IP)
    6. Type middleware authentication handshake
    7. Type dump cycle save

    It will generate FOGCycle.txt in the same directory as Debugger.exe. Please open up this file, remove your active directory account information (your ad password will be in plain text), and then upload that file here. Once done, go to the host in the FOG web server again and hit Reset Encryption Data once more. You can then start the service back up.

    This is #wiki worthy for the FOG Client article - for troubleshooting.



  • @Tom-Elliott

    Tried that, started to get authentication errors and fog log wouldn’t get to the snap in client.

    Had some pressure to get FOG back up and running so i just had to snap shot it back to yesterday morning.

    Going to try the upgrade again next week when it will be quieter in the office.

    Many thanks for all the help yesterday.

    Hopefully issues will be fixed in the next RC.

    Cheers



  • @Tom-Elliott

    Will try tomorrow am. Will let you know how I get on.

    Cheers Tom


  • Senior Developer

    @Duncan Mind running:

    rm -rf /var/www/fog /var/www/html/fog

    Then rerun the installer, then run that command?

    If you have ISO’s in the fog directory back them up first (of course).



  • @Tom-Elliott

    /var/www/fog/lib/client/

    The client directory was not there


  • Senior Developer

    @Duncan What do you mean the folder wasn’t there?



  • @Tom-Elliott

    client folder wasnt there, created and ran command. rebooted server, but the error is still there for snapin client.

    Thanks


  • Senior Developer

    Can you please try this:

    wget -O /var/www/fog/lib/client/snapinclient.class.php https://raw.githubusercontent.com/FOGProject/fogproject/9db352baf5520283bd8c8fa9ff8d70d2bf1e9ed8/packages/web/lib/client/snapinclient.class.php

    See if you’re still seeing the same issue?



  • @Joe-Schmitt

    Iv just noticed the public.crt file has the incorrect ip of my server. Might thisbe the issue?

    my snapins dont deploy though.

    I have just rebuilt a few computers and nothing installs.


  • Senior Developer

    @Duncan I pointed it out to Tom, and it’ll be fixed in the next RC. This issue only occurs when there are no snapins. So while it’s not pretty in the logs, it won’t harm day-to-day operations and snapins will function properly.



  • @Joe-Schmitt

    How would i fix that it does follow?

    Thanks


  • Senior Developer

    @Tom-Elliott "snapinclient":[] server is not following the client’s data contracts.



  • Cheers, done that.

    REstarted the FOG service and still get the same snapin error:

    ------------------------------------------------------------------------------
    ---------------------------------SnapinClient---------------------------------
    ------------------------------------------------------------------------------
     03/10/2016 16:08 Client-Info Client Version: 0.11.5
     03/10/2016 16:08 Client-Info Client OS:      Windows
     03/10/2016 16:08 Client-Info Server Version: 1.3.0-RC-11
     03/10/2016 16:08 Middleware::Response ERROR: Unable to get subsection
     03/10/2016 16:08 Middleware::Response ERROR: Unable to cast object of type 'Newtonsoft.Json.Linq.JArray' to type 'Newtonsoft.Json.Linq.JObject'.
    

    Heres the FOGcycle log:

    {"autologout":{"error":"ng"},"displaymanager":{"error":"ng"},"hostnamechanger":{"enforce":true,"hostname":"Y158SDP12","AD":true,"ADDom":"xxxxxx","ADOU":"","ADUser":"xxxxx","ADPass":"xxxxxxxx"},"powermanagement":{"error":"nh"},"printermanager":{"mode":"ar","allPrinters":["Adobe PDF","\\\\10.1.9.182\\GC-Y164A-XP3635MFP","\\\\acpcounter01\\AC-CALC101-HPLJ1300","\\\\acpcounter01\\AC-CALC102-HPLJ1300","\\\\acpcounter01\\AC-CALC103-HPLJ1300","\\\\acpcounter01\\AC-CALC104-X5735","\\\\acpcounter01\\AC-CALC105-XP3635MFP","\\\\acpcounter01\\AC-CALC201-HPCP2025","\\\\acpcounter01\\AC-CALC202-XP3435","\\\\acpcounter01\\AC-CALC204-HPLJ1300","\\\\acpcounter01\\AC-CALC205-HPLJ1300","\\\\acpcounter01\\AC-CALC206-HPLJ1300","\\\\acpcounter01\\AC-CALC207-HPLJ1300","\\\\acpcounter01\\AC-CALC207-HPOJPK850","\\\\acpcounter01\\AC-CALC210-HPLJ1300","\\\\acpcounter01\\AC-CALC212-HPLJ1300","\\\\acpcounter01\\AC-CALC2BSSWR-XP6500","\\\\acpcounter01\\AC-CALC2CHCWR-XP6500","\\\\acpcounter01\\AC-CALCLIB-X7435","\\\\acpcounter01\\AC-CALCLIB-XWC7435","\\\\acpcounter01\\AC-CALCLTS-XWC7435","\\\\acpcounter01\\AC-CALCLTS-XWC7435-S","\\\\acpcounter01\\AC-CALCMAIL-XWC5755","\\\\acpcounter01\\AC-CALCMAIL-XWC5755 on acpcounter01 (redirected 2)","\\\\acpcounter01\\AC-CALCREC-HPLJ1320","\\\\acpcounter01\\AC-CALCSZ-HPLJ1300","\\\\acpcounter01\\AC-CALCSZ-HPOJPX451","\\\\acpcounter01\\AC-CLOVACAD-HPLJ1320","\\\\acpcounter01\\AC-CLOVACAD-HPOJPK8600","\\\\acpcounter01\\AC-CLOVACOPY-XWC4112","\\\\acpcounter01\\AC-CLOVACOPY-XWC7755","\\\\acpcounter01\\AC-CLOVALTS-XP3635MFP","\\\\acpcounter01\\AC-CLOVAMV-HPLJ1300","\\\\acpcounter01\\AC-CLOVATCOPY-XP6280","\\\\acpcounter01\\AC-CLOVATCOPY-XWC5755","\\\\acpcounter01\\AC-CLOVATTR-HPLJ1320","\\\\acpcounter01\\AC-CLOVATTW-HPLJ1320","\\\\acpcounter01\\AC-CSWCW-HPCLJ2605","\\\\acpcounter01\\AC-CSWWR-HPLJ1320","\\\\acpcounter01\\AC-ESK002-HPLJ1300","\\\\acpcounter01\\AC-ESK102-XP6280","\\\\acpcounter01\\AC-ESK103-HPLJ1300","\\\\acpcounter01\\AC-ESK105-HPLJ1300","\\\\acpcounter01\\AC-ESK106-HPLJ1300","\\\\acpcounter01\\AC-ESK205-HPLJ1300","\\\\acpcounter01\\AC-ESK206-HPLJ1300","\\\\acpcounter01\\AC-ESK2CSEWR-XWC5325","\\\\acpcounter01\\AC-ESK2HDBWR-XP3635MFP","\\\\acpcounter01\\AC-ESK3HLAWR-XWC6400","\\\\acpcounter01\\AC-ESKART3-HPCP2025","\\\\acpcounter01\\AC-ESKART3-HPOJPK850","\\\\acpcounter01\\AC-ESKCOPY-XWC7755","\\\\acpcounter01\\AC-ESKCOPY-XWC7755-S","\\\\acpcounter01\\AC-ESKENT-HPLJ1320","\\\\acpcounter01\\AC-ESKENT-XP6280","\\\\acpcounter01\\AC-ESKHDBSTORE-HPLJ1300","\\\\acpcounter01\\AC-FLC-XWC7435","\\\\acpcounter01\\AC-HHANDS-XP6280","\\\\acpcounter01\\AC-ISLA102-HPLJ1320","\\\\acpcounter01\\AC-ISLAADM-XP3635MFP","\\\\acpcounter01\\AC-ISLAADV-XWC5325","\\\\acpcounter01\\AC-ISLACONT-XP3635MFP","\\\\acpcounter01\\AC-ISLAEXEC-XP3635MFP","\\\\acpcounter01\\AC-ISLAHR-XWC5735","\\\\acpcounter01\\AC-ISLAHR-XWC6400","\\\\acpcounter01\\AC-KLC-XP3635MFP","\\\\acpcounter01\\AC-MLC-XWC5325","\\\\acpcounter01\\AC-MLCGND-HPLJ1300","\\\\acpcounter01\\AC-MLCMID-HPLJ1300","\\\\acpcounter01\\AC-MLCMID-HPLJC2605","\\\\acpcounter01\\AC-SALTFAID-XWC5230","\\\\acpcounter01\\AC-SALTTR2-HPLJ1300","\\\\acpcounter01\\AC-SALTWR-CP2025","\\\\acpcounter01\\AC-SALTWR-HPCLJCP2025","\\\\acpcounter01\\AC-SALTWR-HPCP2025","\\\\gcpcounter01\\GC-B44-HPDESJT1200","\\\\gcpcounter01\\GC-B44I-XP3635MFP","\\\\gcpcounter01\\GC-I008-XP3635MFP","\\\\gcpcounter01\\GC-LIBRARY-PULL","\\\\gcpcounter01\\GC-LLAB-HPLJP4515","\\\\gcpcounter01\\GC-NA24-XP3635MFP","\\\\gcpcounter01\\GC-NA27-HPLJ600","\\\\gcpcounter01\\GC-NA31-HPLJP4015","\\\\gcpcounter01\\GC-NA32-HPLJP4515","\\\\gcpcounter01\\GC-NACLASS1-HPLJP3005","\\\\gcpcounter01\\GC-NACLASS2-HPLJP3005","\\\\gcpcounter01\\GC-NAESTATES-HPLJ2200","\\\\gcpcounter01\\GC-NAOFF1-HPLJP3005","\\\\gcpcounter01\\GC-NASTORE1-XWC5735","\\\\gcpcounter01\\GC-SBP27-HPLJP3005","\\\\gcpcounter01\\GC-Y005-HPLJP3005","\\\\gcpcounter01\\GC-Y012-HPLJ600","\\\\gcpcounter01\\GC-Y014-HPLJP2015","\\\\gcpcounter01\\GC-Y103-HPLJP3005","\\\\gcpcounter01\\GC-Y106-HPLJ3005","\\\\gcpcounter01\\GC-Y106-HPLJP4014","\\\\gcpcounter01\\GC-Y106-XWC5735","\\\\gcpcounter01\\GC-Y107-HPLJ600M603","\\\\gcpcounter01\\GC-Y122-HPLJP2015","\\\\gcpcounter01\\GC-Y123A-HPLJ3005","\\\\gcpcounter01\\GC-Y129AA-HPLJ2300","\\\\gcpcounter01\\GC-Y131B-HPOJX451dx","\\\\gcpcounter01\\GC-Y133C-XP3635MFP","\\\\gcpcounter01\\GC-Y141-HPLJP3005","\\\\gcpcounter01\\GC-Y142-HP LaserJet 600 M603","\\\\gcpcounter01\\GC-Y144-XWC5735_1","\\\\gcpcounter01\\GC-Y145-HPP4014","\\\\gcpcounter01\\GC-Y145-XWC5735_2","\\\\gcpcounter01\\GC-Y151-HPLJ2300","\\\\gcpcounter01\\GC-Y155-XWC5230","\\\\gcpcounter01\\GC-Y158-HPL2300","\\\\gcpcounter01\\GC-Y163-HPLJ2300","\\\\gcpcounter01\\GC-Y164-HPLJ700","\\\\gcpcounter01\\GC-Y164-XWC5735","\\\\gcpcounter01\\GC-Y164-XWC5735-1","\\\\gcpcounter01\\GC-Y164-XWC7525","\\\\gcpcounter01\\GC-Y164G-HPLJ4200","\\\\gcpcounter01\\GC-Y167-HPLJP4515","\\\\gcpcounter01\\GC-Y173-HPCLJ5550","\\\\gcpcounter01\\GC-Y174-XP3300MFP","\\\\gcpcounter01\\GC-Y175-XWC5735_1","\\\\gcpcounter01\\GC-Y175-XWC5735_2","\\\\gcpcounter01\\gc-y175a-hplj4015","\\\\gcpcounter01\\GC-Y202-XP3300MFP","\\\\gcpcounter01\\GC-Y203-HPLJ4200","\\\\gcpcounter01\\GC-Y204-HPLJ4200","\\\\gcpcounter01\\GC-Y207-HPLJ4015_1","\\\\gcpcounter01\\GC-Y207-HPLJ4515_2","\\\\gcpcounter01\\GC-Y207C-HPLJP3005","\\\\gcpcounter01\\GC-Y207D-HPLJ600","\\\\gcpcounter01\\GC-Y207E-HPLJP3005","\\\\gcpcounter01\\GC-Y209-HPLJ4200","\\\\gcpcounter01\\GC-Y209-HPLJP3005","\\\\gcpcounter01\\GC-Y210-XP3300MFP","\\\\gcpcounter01\\GC-Y211-XP3300MFP","\\\\gcpcounter01\\GC-Y215-HPLJ4200","\\\\gcpcounter01\\GC-Y217-HPLJ4200","\\\\gcpcounter01\\GC-Y217-XP3300MFP","\\\\gcpcounter01\\GC-Y218-XP3300MFP","\\\\gcpcounter01\\GC-Y220-XWC5755","\\\\gcpcounter01\\GC-Y221-XP3300MFP","\\\\gcpcounter01\\GC-Y223-XP3300MFP","\\\\gcpcounter01\\GC-Y225-HPLJ600","\\\\gcpcounter01\\GC-Y226-HPLJ4015","\\\\gcpcounter01\\GC-Y227-HPLJP3005","\\\\gcpcounter01\\GC-Y228-HPLJP3005","\\\\gcpcounter01\\GC-Y231-HPLJP4014","\\\\gcpcounter01\\GC-Y232-HPLP3005","\\\\gcpcounter01\\GC-Y239-HPLJP3005","\\\\gcpcounter01\\GC-Y246-HPLJ4200","\\\\gcpcounter01\\GC-Y248-XP3300MFP","\\\\gcpcounter01\\GC-Y249-XP3300MFP","\\\\gcpcounter01\\GC-Y250-XP3300MFP","\\\\gcpcounter01\\GC-Y252-XP3300MFP","\\\\gcpcounter01\\GC-Y256-HPLJP4014","\\\\gcpcounter01\\GC-Y304A-HPLJ4200","\\\\gcpcounter01\\GC-Y307-HPLJP4015-1","\\\\gcpcounter01\\GC-Y307-HPLJP4015-2","\\\\gcpcounter01\\GC-Y307F-XWC5735","\\\\gcpcounter01\\GC-Y327-HLP3005","\\\\gcpcounter01\\GC-Y330-HPLJ5200","\\\\gcpcounter01\\GC-Y331-HPLJ700M712","\\\\gcpcounter01\\GC-Y334-HPLJP3005","\\\\gcpcounter01\\GC-Y347-HPLJP4015","\\\\gcpcounter01\\GC-Y347A-HPLJP3005","\\\\gcpcounter01\\GC-Y347B-HPLJP3005","\\\\gcpcounter01\\GC-Y348-HPLJ600","\\\\gcpcounter01\\GC-Y349-3000MFP","\\\\gcpcounter01\\GC-Y349-XWC5735","\\\\gcpcounter01\\GC-Y350-HPLJ600M603","\\\\gcpcounter01\\GC-Y351-XP3300MFP","\\\\gcpcounter01\\GC-Y352-HPLJP4515","\\\\gcpcounter01\\GC-Y353-HPLJ600","\\\\gcpcounter01\\GC-Y354-HPLJ4200","\\\\gcpcounter01\\GC-Y355-HPLJ4200","\\\\gcpcounter01\\GC-Y357-HPLJ4100","\\\\gcpcounter01\\KC-J101-XWC5755","\\\\gcpcounter01\\KC-J101-XWC7830a","\\\\gcpcounter01\\KC-LIBRARY-PULL","\\\\gcpcounter01\\KW-A210-XWC5735","\\\\kcpcounter01\\AC-CALC102-HPLJ1300","\\\\kcpcounter01\\AC-CALC103-HPLJ1300","\\\\kcpcounter01\\AC-CALC104-XWC5735","\\\\kcpcounter01\\AC-CALC105-XP3635MFP","\\\\kcpcounter01\\AC-CALC201-HPLJ1300","\\\\kcpcounter01\\AC-CALC202-XP3435","\\\\kcpcounter01\\AC-CALC204-HPLJ1300","\\\\kcpcounter01\\AC-CALC205-HPLJ1300","\\\\kcpcounter01\\AC-CALC206-HPLJ1300","\\\\kcpcounter01\\AC-CALC207-HPLJ1300","\\\\kcpcounter01\\AC-CALC210-HPLJ1300","\\\\kcpcounter01\\AC-CALC212-HPLJ1300","\\\\kcpcounter01\\AC-CALC2BSSWR-XP6500","\\\\kcpcounter01\\AC-CALC2CHCWR-XP6500","\\\\kcpcounter01\\AC-CALCHR-XWC6400","\\\\kcpcounter01\\AC-CALCLIB-XWC7435-S","\\\\kcpcounter01\\AC-CALCLTS-XWC7435-S","\\\\kcpcounter01\\AC-CALCMAIL-XWC5755","\\\\kcpcounter01\\AC-CALCREC-HPLJ1320","\\\\kcpcounter01\\AC-CALCSZ-HPLJ1300","\\\\kcpcounter01\\AC-CALCSZ-HPOJPX451","\\\\kcpcounter01\\AC-CLOVACAD-HPLJ1320","\\\\kcpcounter01\\AC-CLOVACAD-HPOJPK8600","\\\\kcpcounter01\\AC-CLOVACOPY-XWC4112","\\\\kcpcounter01\\AC-CLOVACOPY-XWC7755","\\\\kcpcounter01\\AC-CLOVALTS-XP3635MFP","\\\\kcpcounter01\\AC-CLOVAMV-HPLJ1300","\\\\kcpcounter01\\AC-CLOVATCOPY-XP6280","\\\\kcpcounter01\\AC-CLOVATCOPY-XWC5755","\\\\kcpcounter01\\AC-CLOVATTW-HPLJ1320","\\\\kcpcounter01\\AC-CSWCW-HPCLJ2605","\\\\kcpcounter01\\AC-CSWWR-HPLJ1320","\\\\kcpcounter01\\AC-ESK002-HPLJ1300","\\\\kcpcounter01\\AC-ESK102-XP6280","\\\\kcpcounter01\\AC-ESK103-HPLJ1300","\\\\kcpcounter01\\AC-ESK106-HPLJ1300","\\\\kcpcounter01\\AC-ESK200-HPCLJ2605","\\\\kcpcounter01\\AC-ESK2CSEWR-XWC5325","\\\\kcpcounter01\\AC-ESK2HDBWR-XP3635MFP","\\\\kcpcounter01\\AC-ESK3HLAWR-XWC6400","\\\\kcpcounter01\\AC-ESKART3-HPCP2025","\\\\kcpcounter01\\ac-eskart3-hplj3005","\\\\kcpcounter01\\AC-ESKART3-HPOJPK850","\\\\kcpcounter01\\AC-ESKCOPY-XWC7755","\\\\kcpcounter01\\AC-ESKCOPY-XWC7755-S","\\\\kcpcounter01\\AC-ESKENT-HPLJ1320","\\\\kcpcounter01\\AC-ESKENT-XP6280","\\\\kcpcounter01\\AC-ESKHDBSTORE-HPLJ1300","\\\\kcpcounter01\\AC-FLC-XP3635MFP","\\\\kcpcounter01\\AC-FLC-XWC7435","\\\\kcpcounter01\\AC-HHANDS-XP6280","\\\\kcpcounter01\\AC-ISLA102-HPLJP2015","\\\\kcpcounter01\\AC-ISLAADM-XP3635MFP","\\\\kcpcounter01\\AC-ISLAADM-XWC7345","\\\\kcpcounter01\\AC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   

  • Senior Developer

    @Duncan could you please perform the following steps:

    1. Stop the fog service on this machine (net stop fogservice)
    2. Download https://github.com/FOGProject/fog-client/releases/download/0.11.5/Debugger.exe to this machine
    3. Go to your FOG Server’s web portal, pull up this host and hit Reset Encryption Data
    4. Run Debugger.exe
    5. Type middleware configuration server http://FOG-SERVER/fog (replace FOG-SERVER with your server’s IP)
    6. Type middleware authentication handshake
    7. Type dump cycle save

    It will generate FOGCycle.txt in the same directory as Debugger.exe. Please open up this file, remove your active directory account information (your ad password will be in plain text), and then upload that file here. Once done, go to the host in the FOG web server again and hit Reset Encryption Data once more. You can then start the service back up.


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