Fog Upgraded to 1.3.0 RC 11 - Snapins not deploying - 'Newtonsoft.Json.Linq.JObject'.

Duncan

Server

FOG Version: 1.3.0 RC11
OS: Ubuntu 14.04

Client

Service Version: 0.11.5
OS: Windows 10 64bit / Windows 7 32bit

Description

Just upgraded to the 1.3.0 RC11.

Seems snapins are not deploying now.

See the log for the error. I have reset the encryption on the client pc from the fog server.

------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 03/10/2016 15:33 Client-Info Client Version: 0.11.5
 03/10/2016 15:33 Client-Info Client OS:      Windows
 03/10/2016 15:33 Client-Info Server Version: 1.3.0-RC-11
 03/10/2016 15:33 Middleware::Response Success
------------------------------------------------------------------------------

 03/10/2016 15:33 Middleware::Communication URL: http://10.1.9.235/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 03/10/2016 15:33 Middleware::Response Success
 03/10/2016 15:33 Service Sleeping for 103 seconds
 03/10/2016 15:34 Middleware::Communication URL: http://10.1.9.235/fog/management/index.php?sub=requestClientInfo&mac=C4:34:6B:4E:21:23||00:00:00:00:00:00:00:E0&newService&json
 03/10/2016 15:34 Middleware::Authentication Waiting for authentication timeout to pass
 03/10/2016 15:34 Middleware::Communication Download: http://10.1.9.235/fog/management/other/ssl/srvpublic.crt
 03/10/2016 15:34 Data::RSA FOG Server CA cert found
 03/10/2016 15:34 Middleware::Authentication Cert OK
 03/10/2016 15:34 Middleware::Communication POST URL: http://10.1.9.235/fog/management/index.php?sub=requestClientInfo&authorize&newService
 03/10/2016 15:34 Middleware::Response Success
 03/10/2016 15:34 Middleware::Authentication Authenticated
 03/10/2016 15:34 Middleware::Communication URL: http://10.1.9.235/fog/management/index.php?sub=requestClientInfo&mac=C4:34:6B:4E:21:23||00:00:00:00:00:00:00:E0&newService&json
 03/10/2016 15:34 Middleware::Response Success
 03/10/2016 15:34 Middleware::Communication URL: http://10.1.9.235/fog/service/getversion.php?clientver&newService&json
 03/10/2016 15:34 Middleware::Communication URL: http://10.1.9.235/fog/service/getversion.php?newService&json

 03/10/2016 15:34 Service Creating user agent cache
 03/10/2016 15:34 Middleware::Response Module is disabled globally on the FOG server
 03/10/2016 15:34 Middleware::Response Success
 03/10/2016 15:34 Middleware::Response Module is disabled globally on the FOG server

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 03/10/2016 15:34 Client-Info Client Version: 0.11.5
 03/10/2016 15:34 Client-Info Client OS:      Windows
 03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
 03/10/2016 15:34 Middleware::Response Success
------------------------------------------------------------------------------


------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 03/10/2016 15:34 Client-Info Client Version: 0.11.5
 03/10/2016 15:34 Client-Info Client OS:      Windows
 03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
 03/10/2016 15:34 Middleware::Response Success
------------------------------------------------------------------------------


------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 03/10/2016 15:34 Client-Info Client Version: 0.11.5
 03/10/2016 15:34 Client-Info Client OS:      Windows
 03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
 03/10/2016 15:34 Middleware::Response Success
 03/10/2016 15:34 HostnameChanger Checking Hostname
 03/10/2016 15:34 HostnameChanger Hostname is correct
 03/10/2016 15:34 HostnameChanger Attempting to join domain
 03/10/2016 15:34 HostnameChanger Host is already joined to target domain
------------------------------------------------------------------------------


------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 03/10/2016 15:34 Client-Info Client Version: 0.11.5
 03/10/2016 15:34 Client-Info Client OS:      Windows
 03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
 03/10/2016 15:34 Middleware::Response ERROR: Unable to get subsection
 03/10/2016 15:34 Middleware::Response ERROR: Unable to cast object of type 'Newtonsoft.Json.Linq.JArray' to type 'Newtonsoft.Json.Linq.JObject'.

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 03/10/2016 15:34 Client-Info Client Version: 0.11.5
 03/10/2016 15:34 Client-Info Client OS:      Windows
 03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
 03/10/2016 15:34 Middleware::Response Success
 03/10/2016 15:34 PrinterManager Getting installed printers
 03/10/2016 15:34 PrinterManager Adding printers
 03/10/2016 15:34 PrinterManager \\kcpcounter01\AC-CALCLIB-XWC7435-S already exists
------------------------------------------------------------------------------


------------------------------------------------------------------------------
--------------------------------PowerManagement-------------------------------
------------------------------------------------------------------------------
 03/10/2016 15:34 Client-Info Client Version: 0.11.5
 03/10/2016 15:34 Client-Info Client OS:      Windows
 03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
 03/10/2016 15:34 Middleware::Response Module is disabled on the host
------------------------------------------------------------------------------


------------------------------------------------------------------------------
----------------------------------UserTracker---------------------------------
------------------------------------------------------------------------------
 03/10/2016 15:34 Client-Info Client Version: 0.11.5
 03/10/2016 15:34 Client-Info Client OS:      Windows
 03/10/2016 15:34 Client-Info Server Version: 1.3.0-RC-11
 03/10/2016 15:34 Middleware::Response Success
------------------------------------------------------------------------------

 03/10/2016 15:34 Middleware::Communication URL: http://10.1.9.235/fog/management/index.php?sub=requestClientInfo&configure&newService&json
 03/10/2016 15:34 Middleware::Response Success
 03/10/2016 15:34 Service Sleeping for 139 seconds```

Joe Schmitt

@Duncan could you please perform the following steps:

Stop the fog service on this machine (net stop fogservice)
Download https://github.com/FOGProject/fog-client/releases/download/0.11.5/Debugger.exe to this machine
Go to your FOG Server’s web portal, pull up this host and hit Reset Encryption Data
Run Debugger.exe
Type middleware configuration server http://FOG-SERVER/fog (replace FOG-SERVER with your server’s IP)
Type middleware authentication handshake
Type dump cycle save

It will generate FOGCycle.txt in the same directory as Debugger.exe. Please open up this file, remove your active directory account information (your ad password will be in plain text), and then upload that file here. Once done, go to the host in the FOG web server again and hit Reset Encryption Data once more. You can then start the service back up.

Duncan

Cheers, done that.

REstarted the FOG service and still get the same snapin error:

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 03/10/2016 16:08 Client-Info Client Version: 0.11.5
 03/10/2016 16:08 Client-Info Client OS:      Windows
 03/10/2016 16:08 Client-Info Server Version: 1.3.0-RC-11
 03/10/2016 16:08 Middleware::Response ERROR: Unable to get subsection
 03/10/2016 16:08 Middleware::Response ERROR: Unable to cast object of type 'Newtonsoft.Json.Linq.JArray' to type 'Newtonsoft.Json.Linq.JObject'.

Heres the FOGcycle log:

{"autologout":{"error":"ng"},"displaymanager":{"error":"ng"},"hostnamechanger":{"enforce":true,"hostname":"Y158SDP12","AD":true,"ADDom":"xxxxxx","ADOU":"","ADUser":"xxxxx","ADPass":"xxxxxxxx"},"powermanagement":{"error":"nh"},"printermanager":{"mode":"ar","allPrinters":["Adobe PDF","\\\\10.1.9.182\\GC-Y164A-XP3635MFP","\\\\acpcounter01\\AC-CALC101-HPLJ1300","\\\\acpcounter01\\AC-CALC102-HPLJ1300","\\\\acpcounter01\\AC-CALC103-HPLJ1300","\\\\acpcounter01\\AC-CALC104-X5735","\\\\acpcounter01\\AC-CALC105-XP3635MFP","\\\\acpcounter01\\AC-CALC201-HPCP2025","\\\\acpcounter01\\AC-CALC202-XP3435","\\\\acpcounter01\\AC-CALC204-HPLJ1300","\\\\acpcounter01\\AC-CALC205-HPLJ1300","\\\\acpcounter01\\AC-CALC206-HPLJ1300","\\\\acpcounter01\\AC-CALC207-HPLJ1300","\\\\acpcounter01\\AC-CALC207-HPOJPK850","\\\\acpcounter01\\AC-CALC210-HPLJ1300","\\\\acpcounter01\\AC-CALC212-HPLJ1300","\\\\acpcounter01\\AC-CALC2BSSWR-XP6500","\\\\acpcounter01\\AC-CALC2CHCWR-XP6500","\\\\acpcounter01\\AC-CALCLIB-X7435","\\\\acpcounter01\\AC-CALCLIB-XWC7435","\\\\acpcounter01\\AC-CALCLTS-XWC7435","\\\\acpcounter01\\AC-CALCLTS-XWC7435-S","\\\\acpcounter01\\AC-CALCMAIL-XWC5755","\\\\acpcounter01\\AC-CALCMAIL-XWC5755 on acpcounter01 (redirected 2)","\\\\acpcounter01\\AC-CALCREC-HPLJ1320","\\\\acpcounter01\\AC-CALCSZ-HPLJ1300","\\\\acpcounter01\\AC-CALCSZ-HPOJPX451","\\\\acpcounter01\\AC-CLOVACAD-HPLJ1320","\\\\acpcounter01\\AC-CLOVACAD-HPOJPK8600","\\\\acpcounter01\\AC-CLOVACOPY-XWC4112","\\\\acpcounter01\\AC-CLOVACOPY-XWC7755","\\\\acpcounter01\\AC-CLOVALTS-XP3635MFP","\\\\acpcounter01\\AC-CLOVAMV-HPLJ1300","\\\\acpcounter01\\AC-CLOVATCOPY-XP6280","\\\\acpcounter01\\AC-CLOVATCOPY-XWC5755","\\\\acpcounter01\\AC-CLOVATTR-HPLJ1320","\\\\acpcounter01\\AC-CLOVATTW-HPLJ1320","\\\\acpcounter01\\AC-CSWCW-HPCLJ2605","\\\\acpcounter01\\AC-CSWWR-HPLJ1320","\\\\acpcounter01\\AC-ESK002-HPLJ1300","\\\\acpcounter01\\AC-ESK102-XP6280","\\\\acpcounter01\\AC-ESK103-HPLJ1300","\\\\acpcounter01\\AC-ESK105-HPLJ1300","\\\\acpcounter01\\AC-ESK106-HPLJ1300","\\\\acpcounter01\\AC-ESK205-HPLJ1300","\\\\acpcounter01\\AC-ESK206-HPLJ1300","\\\\acpcounter01\\AC-ESK2CSEWR-XWC5325","\\\\acpcounter01\\AC-ESK2HDBWR-XP3635MFP","\\\\acpcounter01\\AC-ESK3HLAWR-XWC6400","\\\\acpcounter01\\AC-ESKART3-HPCP2025","\\\\acpcounter01\\AC-ESKART3-HPOJPK850","\\\\acpcounter01\\AC-ESKCOPY-XWC7755","\\\\acpcounter01\\AC-ESKCOPY-XWC7755-S","\\\\acpcounter01\\AC-ESKENT-HPLJ1320","\\\\acpcounter01\\AC-ESKENT-XP6280","\\\\acpcounter01\\AC-ESKHDBSTORE-HPLJ1300","\\\\acpcounter01\\AC-FLC-XWC7435","\\\\acpcounter01\\AC-HHANDS-XP6280","\\\\acpcounter01\\AC-ISLA102-HPLJ1320","\\\\acpcounter01\\AC-ISLAADM-XP3635MFP","\\\\acpcounter01\\AC-ISLAADV-XWC5325","\\\\acpcounter01\\AC-ISLACONT-XP3635MFP","\\\\acpcounter01\\AC-ISLAEXEC-XP3635MFP","\\\\acpcounter01\\AC-ISLAHR-XWC5735","\\\\acpcounter01\\AC-ISLAHR-XWC6400","\\\\acpcounter01\\AC-KLC-XP3635MFP","\\\\acpcounter01\\AC-MLC-XWC5325","\\\\acpcounter01\\AC-MLCGND-HPLJ1300","\\\\acpcounter01\\AC-MLCMID-HPLJ1300","\\\\acpcounter01\\AC-MLCMID-HPLJC2605","\\\\acpcounter01\\AC-SALTFAID-XWC5230","\\\\acpcounter01\\AC-SALTTR2-HPLJ1300","\\\\acpcounter01\\AC-SALTWR-CP2025","\\\\acpcounter01\\AC-SALTWR-HPCLJCP2025","\\\\acpcounter01\\AC-SALTWR-HPCP2025","\\\\gcpcounter01\\GC-B44-HPDESJT1200","\\\\gcpcounter01\\GC-B44I-XP3635MFP","\\\\gcpcounter01\\GC-I008-XP3635MFP","\\\\gcpcounter01\\GC-LIBRARY-PULL","\\\\gcpcounter01\\GC-LLAB-HPLJP4515","\\\\gcpcounter01\\GC-NA24-XP3635MFP","\\\\gcpcounter01\\GC-NA27-HPLJ600","\\\\gcpcounter01\\GC-NA31-HPLJP4015","\\\\gcpcounter01\\GC-NA32-HPLJP4515","\\\\gcpcounter01\\GC-NACLASS1-HPLJP3005","\\\\gcpcounter01\\GC-NACLASS2-HPLJP3005","\\\\gcpcounter01\\GC-NAESTATES-HPLJ2200","\\\\gcpcounter01\\GC-NAOFF1-HPLJP3005","\\\\gcpcounter01\\GC-NASTORE1-XWC5735","\\\\gcpcounter01\\GC-SBP27-HPLJP3005","\\\\gcpcounter01\\GC-Y005-HPLJP3005","\\\\gcpcounter01\\GC-Y012-HPLJ600","\\\\gcpcounter01\\GC-Y014-HPLJP2015","\\\\gcpcounter01\\GC-Y103-HPLJP3005","\\\\gcpcounter01\\GC-Y106-HPLJ3005","\\\\gcpcounter01\\GC-Y106-HPLJP4014","\\\\gcpcounter01\\GC-Y106-XWC5735","\\\\gcpcounter01\\GC-Y107-HPLJ600M603","\\\\gcpcounter01\\GC-Y122-HPLJP2015","\\\\gcpcounter01\\GC-Y123A-HPLJ3005","\\\\gcpcounter01\\GC-Y129AA-HPLJ2300","\\\\gcpcounter01\\GC-Y131B-HPOJX451dx","\\\\gcpcounter01\\GC-Y133C-XP3635MFP","\\\\gcpcounter01\\GC-Y141-HPLJP3005","\\\\gcpcounter01\\GC-Y142-HP LaserJet 600 M603","\\\\gcpcounter01\\GC-Y144-XWC5735_1","\\\\gcpcounter01\\GC-Y145-HPP4014","\\\\gcpcounter01\\GC-Y145-XWC5735_2","\\\\gcpcounter01\\GC-Y151-HPLJ2300","\\\\gcpcounter01\\GC-Y155-XWC5230","\\\\gcpcounter01\\GC-Y158-HPL2300","\\\\gcpcounter01\\GC-Y163-HPLJ2300","\\\\gcpcounter01\\GC-Y164-HPLJ700","\\\\gcpcounter01\\GC-Y164-XWC5735","\\\\gcpcounter01\\GC-Y164-XWC5735-1","\\\\gcpcounter01\\GC-Y164-XWC7525","\\\\gcpcounter01\\GC-Y164G-HPLJ4200","\\\\gcpcounter01\\GC-Y167-HPLJP4515","\\\\gcpcounter01\\GC-Y173-HPCLJ5550","\\\\gcpcounter01\\GC-Y174-XP3300MFP","\\\\gcpcounter01\\GC-Y175-XWC5735_1","\\\\gcpcounter01\\GC-Y175-XWC5735_2","\\\\gcpcounter01\\gc-y175a-hplj4015","\\\\gcpcounter01\\GC-Y202-XP3300MFP","\\\\gcpcounter01\\GC-Y203-HPLJ4200","\\\\gcpcounter01\\GC-Y204-HPLJ4200","\\\\gcpcounter01\\GC-Y207-HPLJ4015_1","\\\\gcpcounter01\\GC-Y207-HPLJ4515_2","\\\\gcpcounter01\\GC-Y207C-HPLJP3005","\\\\gcpcounter01\\GC-Y207D-HPLJ600","\\\\gcpcounter01\\GC-Y207E-HPLJP3005","\\\\gcpcounter01\\GC-Y209-HPLJ4200","\\\\gcpcounter01\\GC-Y209-HPLJP3005","\\\\gcpcounter01\\GC-Y210-XP3300MFP","\\\\gcpcounter01\\GC-Y211-XP3300MFP","\\\\gcpcounter01\\GC-Y215-HPLJ4200","\\\\gcpcounter01\\GC-Y217-HPLJ4200","\\\\gcpcounter01\\GC-Y217-XP3300MFP","\\\\gcpcounter01\\GC-Y218-XP3300MFP","\\\\gcpcounter01\\GC-Y220-XWC5755","\\\\gcpcounter01\\GC-Y221-XP3300MFP","\\\\gcpcounter01\\GC-Y223-XP3300MFP","\\\\gcpcounter01\\GC-Y225-HPLJ600","\\\\gcpcounter01\\GC-Y226-HPLJ4015","\\\\gcpcounter01\\GC-Y227-HPLJP3005","\\\\gcpcounter01\\GC-Y228-HPLJP3005","\\\\gcpcounter01\\GC-Y231-HPLJP4014","\\\\gcpcounter01\\GC-Y232-HPLP3005","\\\\gcpcounter01\\GC-Y239-HPLJP3005","\\\\gcpcounter01\\GC-Y246-HPLJ4200","\\\\gcpcounter01\\GC-Y248-XP3300MFP","\\\\gcpcounter01\\GC-Y249-XP3300MFP","\\\\gcpcounter01\\GC-Y250-XP3300MFP","\\\\gcpcounter01\\GC-Y252-XP3300MFP","\\\\gcpcounter01\\GC-Y256-HPLJP4014","\\\\gcpcounter01\\GC-Y304A-HPLJ4200","\\\\gcpcounter01\\GC-Y307-HPLJP4015-1","\\\\gcpcounter01\\GC-Y307-HPLJP4015-2","\\\\gcpcounter01\\GC-Y307F-XWC5735","\\\\gcpcounter01\\GC-Y327-HLP3005","\\\\gcpcounter01\\GC-Y330-HPLJ5200","\\\\gcpcounter01\\GC-Y331-HPLJ700M712","\\\\gcpcounter01\\GC-Y334-HPLJP3005","\\\\gcpcounter01\\GC-Y347-HPLJP4015","\\\\gcpcounter01\\GC-Y347A-HPLJP3005","\\\\gcpcounter01\\GC-Y347B-HPLJP3005","\\\\gcpcounter01\\GC-Y348-HPLJ600","\\\\gcpcounter01\\GC-Y349-3000MFP","\\\\gcpcounter01\\GC-Y349-XWC5735","\\\\gcpcounter01\\GC-Y350-HPLJ600M603","\\\\gcpcounter01\\GC-Y351-XP3300MFP","\\\\gcpcounter01\\GC-Y352-HPLJP4515","\\\\gcpcounter01\\GC-Y353-HPLJ600","\\\\gcpcounter01\\GC-Y354-HPLJ4200","\\\\gcpcounter01\\GC-Y355-HPLJ4200","\\\\gcpcounter01\\GC-Y357-HPLJ4100","\\\\gcpcounter01\\KC-J101-XWC5755","\\\\gcpcounter01\\KC-J101-XWC7830a","\\\\gcpcounter01\\KC-LIBRARY-PULL","\\\\gcpcounter01\\KW-A210-XWC5735","\\\\kcpcounter01\\AC-CALC102-HPLJ1300","\\\\kcpcounter01\\AC-CALC103-HPLJ1300","\\\\kcpcounter01\\AC-CALC104-XWC5735","\\\\kcpcounter01\\AC-CALC105-XP3635MFP","\\\\kcpcounter01\\AC-CALC201-HPLJ1300","\\\\kcpcounter01\\AC-CALC202-XP3435","\\\\kcpcounter01\\AC-CALC204-HPLJ1300","\\\\kcpcounter01\\AC-CALC205-HPLJ1300","\\\\kcpcounter01\\AC-CALC206-HPLJ1300","\\\\kcpcounter01\\AC-CALC207-HPLJ1300","\\\\kcpcounter01\\AC-CALC210-HPLJ1300","\\\\kcpcounter01\\AC-CALC212-HPLJ1300","\\\\kcpcounter01\\AC-CALC2BSSWR-XP6500","\\\\kcpcounter01\\AC-CALC2CHCWR-XP6500","\\\\kcpcounter01\\AC-CALCHR-XWC6400","\\\\kcpcounter01\\AC-CALCLIB-XWC7435-S","\\\\kcpcounter01\\AC-CALCLTS-XWC7435-S","\\\\kcpcounter01\\AC-CALCMAIL-XWC5755","\\\\kcpcounter01\\AC-CALCREC-HPLJ1320","\\\\kcpcounter01\\AC-CALCSZ-HPLJ1300","\\\\kcpcounter01\\AC-CALCSZ-HPOJPX451","\\\\kcpcounter01\\AC-CLOVACAD-HPLJ1320","\\\\kcpcounter01\\AC-CLOVACAD-HPOJPK8600","\\\\kcpcounter01\\AC-CLOVACOPY-XWC4112","\\\\kcpcounter01\\AC-CLOVACOPY-XWC7755","\\\\kcpcounter01\\AC-CLOVALTS-XP3635MFP","\\\\kcpcounter01\\AC-CLOVAMV-HPLJ1300","\\\\kcpcounter01\\AC-CLOVATCOPY-XP6280","\\\\kcpcounter01\\AC-CLOVATCOPY-XWC5755","\\\\kcpcounter01\\AC-CLOVATTW-HPLJ1320","\\\\kcpcounter01\\AC-CSWCW-HPCLJ2605","\\\\kcpcounter01\\AC-CSWWR-HPLJ1320","\\\\kcpcounter01\\AC-ESK002-HPLJ1300","\\\\kcpcounter01\\AC-ESK102-XP6280","\\\\kcpcounter01\\AC-ESK103-HPLJ1300","\\\\kcpcounter01\\AC-ESK106-HPLJ1300","\\\\kcpcounter01\\AC-ESK200-HPCLJ2605","\\\\kcpcounter01\\AC-ESK2CSEWR-XWC5325","\\\\kcpcounter01\\AC-ESK2HDBWR-XP3635MFP","\\\\kcpcounter01\\AC-ESK3HLAWR-XWC6400","\\\\kcpcounter01\\AC-ESKART3-HPCP2025","\\\\kcpcounter01\\ac-eskart3-hplj3005","\\\\kcpcounter01\\AC-ESKART3-HPOJPK850","\\\\kcpcounter01\\AC-ESKCOPY-XWC7755","\\\\kcpcounter01\\AC-ESKCOPY-XWC7755-S","\\\\kcpcounter01\\AC-ESKENT-HPLJ1320","\\\\kcpcounter01\\AC-ESKENT-XP6280","\\\\kcpcounter01\\AC-ESKHDBSTORE-HPLJ1300","\\\\kcpcounter01\\AC-FLC-XP3635MFP","\\\\kcpcounter01\\AC-FLC-XWC7435","\\\\kcpcounter01\\AC-HHANDS-XP6280","\\\\kcpcounter01\\AC-ISLA102-HPLJP2015","\\\\kcpcounter01\\AC-ISLAADM-XP3635MFP","\\\\kcpcounter01\\AC-ISLAADM-XWC7345","\\\\kcpcounter01\\AC-ISLAADV-XWC5325","\\\\kcpcounter01\\AC-ISLACONT-XP3635MFP","\\\\kcpcounter01\\AC-ISLAEXEC-XWC5735","\\\\kcpcounter01\\AC-MLC-XWC5325","\\\\kcpcounter01\\AC-MLCGND-HPLJ1300","\\\\kcpcounter01\\AC-MLCGND-HPLJC2605","\\\\kcpcounter01\\AC-MLCMID-HPLJ1300","\\\\kcpcounter01\\AC-SALTFAID-XWC5230","\\\\kcpcounter01\\AC-SALTTR2-HPLJ1300","\\\\kcpcounter01\\AC-SALTWR-HPCP2025","\\\\kcpcounter01\\KC-A008A-XP3635MFP","\\\\kcpcounter01\\KC-A010-XP3300MFP","\\\\kcpcounter01\\KC-A114-XWC5325","\\\\kcpcounter01\\KC-A118-HPLJP2015","\\\\kcpcounter01\\KC-A119-HPCLJ4700","\\\\kcpcounter01\\KC-A119-HPLJP2015","\\\\kcpcounter01\\KC-A119-XWC7530","\\\\kcpcounter01\\KC-A120-HPLJP3005","\\\\kcpcounter01\\KC-A120-XP3300MFP","\\\\kcpcounter01\\KC-A122-XWC5735","\\\\kcpcounter01\\KC-A208-XP3535MFP","\\\\kcpcounter01\\KC-A210-XWC5735","\\\\kcpcounter01\\KC-A213-HPLJ2200","\\\\kcpcounter01\\KC-A213-HPLJ2200-3","\\\\kcpcounter01\\KC-A213-HPLJ2300","\\\\kcpcounter01\\KC-A213-HPLJ2300-1","\\\\kcpcounter01\\KC-A213-XWC5325","\\\\kcpcounter01\\KC-A216-HPCLJ4600","\\\\kcpcounter01\\KC-A216-HPLJ2300","\\\\kcpcounter01\\KC-A216-XP3300MFP","\\\\kcpcounter01\\KC-A216-XP3635MFP","\\\\kcpcounter01\\KC-A216-XWC7535","\\\\kcpcounter01\\KC-A310-HPLJ4015","\\\\kcpcounter01\\KC-A314-HPLJP4515","\\\\kcpcounter01\\KC-A315-HPLJ4100","\\\\kcpcounter01\\KC-A319-HPLJ600M603","\\\\kcpcounter01\\KC-A320-HPLJP4015","\\\\kcpcounter01\\KC-A407-HPLJ700M712","\\\\kcpcounter01\\KC-A413-HPLJ2300","\\\\KCPCOUNTER01\\KC-A415-HPLJP4015","\\\\kcpcounter01\\KC-A415-XP3300MFP","\\\\kcpcounter01\\KC-A514-HPLJP4515","\\\\kcpcounter01\\KC-A516-XP3300MFP","\\\\kcpcounter01\\KC-A602-HP2200","\\\\kcpcounter01\\KC-A602-X405","\\\\kcpcounter01\\KC-A602-XP3300MFP","\\\\kcpcounter01\\KC-A625-HPLJP4015","\\\\kcpcounter01\\KC-B017-HPLJ2605","\\\\kcpcounter01\\KC-B017-HPLJP4014","\\\\kcpcounter01\\KC-B017-HPLJP4515","\\\\kcpcounter01\\KC-B049-HPLJP3005","\\\\kcpcounter01\\KC-C009-HPLJP3005","\\\\kcpcounter01\\KC-C011-XP3635MFP","\\\\kcpcounter01\\KC-C109-XP3300MFP","\\\\kcpcounter01\\KC-C206-HPLJP4515","\\\\kcpcounter01\\KC-D011-HPLJP4515","\\\\kcpcounter01\\KC-D013-HPLJ600M603","\\\\kcpcounter01\\KC-E010-HPLJ5200","\\\\kcpcounter01\\KC-E013-HPLJ700M712","\\\\kcpcounter01\\KC-E013-HPLJEM806","\\\\kcpcounter01\\KC-E013-HPOJPX576","\\\\kcpcounter01\\KC-E015-HPLJP3005","\\\\kcpcounter01\\KC-E015-XP3300MFP","\\\\kcpcounter01\\KC-E018-HPLJP4015","\\\\kcpcounter01\\KC-E021-HPCLJCP4005","\\\\kcpcounter01\\KC-E023-HPDJT610","\\\\kcpcounter01\\KC-E023-HPLJ700M712","\\\\kcpcounter01\\KC-E024-HPLJP4515","\\\\kcpcounter01\\KC-E031-HPLJP4015","\\\\kcpcounter01\\KC-E061-HPLJ4000","\\\\kcpcounter01\\KC-F132-HPLJP4515","\\\\kcpcounter01\\KC-F134-HPLJP4014","\\\\kcpcounter01\\KC-F137-HPLJP3005","\\\\kcpcounter01\\KC-G009-HPLJ2300","\\\\kcpcounter01\\KC-J101-XWC5755","\\\\kcpcounter01\\KC-J101-XWC7830","\\\\kcpcounter01\\KC-J105-HPLJP4515","\\\\kcpcounter01\\KC-J109-HPLJP3005","\\\\kcpcounter01\\KC-J201-HPLJP4515","\\\\kcpcounter01\\KC-RECEPTION-XP3635MFP","\\\\kcpcounter01\\KC-SA-HPLJP2015","\\\\kcpcounter01\\KC-SAGUIDANCE-HPLJP4515","\\\\kcpcounter01\\KC-SAGUIDANCE-HPLJP4515-2","\\\\kcpcounter01\\KC-SAGUIDANCE-XP3300MFP","\\\\kcpcounter01\\KC-SPACEHSOFFICE-XWC5755","\\\\kcpcounter01\\KC-SPACEWR-XP3635MFP","\\\\kcpcounter01\\KC-SPACEWRHO-LJ2200","\\\\kcpcounter01\\KC-SWITCHBOARD-HPLJP3005","\\\\kcpcounter01\\KC-TDC-HPLJ2300"],"default":"\\\\kcpcounter01\\AC-CALCLIB-XWC7435-S","printers":[{"type":"Network","port":"","file":"","model":"","name":"\\\\kcpcounter01\\AC-CALCLIB-XWC7435-S","ip":"","configFile":""}]},"snapinclient":[],"taskreboot":{"job":false},"usertracker":{"":""}}

Joe Schmitt

@Tom-Elliott "snapinclient":[] server is not following the client’s data contracts.

Duncan

@Joe-Schmitt

How would i fix that it does follow?

Thanks

Joe Schmitt

@Duncan I pointed it out to Tom, and it’ll be fixed in the next RC. This issue only occurs when there are no snapins. So while it’s not pretty in the logs, it won’t harm day-to-day operations and snapins will function properly.

Duncan

@Joe-Schmitt

Iv just noticed the public.crt file has the incorrect ip of my server. Might thisbe the issue?

my snapins dont deploy though.

I have just rebuilt a few computers and nothing installs.

Tom Elliott

Can you please try this:

wget -O /var/www/fog/lib/client/snapinclient.class.php https://raw.githubusercontent.com/FOGProject/fogproject/9db352baf5520283bd8c8fa9ff8d70d2bf1e9ed8/packages/web/lib/client/snapinclient.class.php

See if you’re still seeing the same issue?

Duncan

@Tom-Elliott

client folder wasnt there, created and ran command. rebooted server, but the error is still there for snapin client.

Thanks

Tom Elliott

@Duncan What do you mean the folder wasn’t there?

Duncan

@Tom-Elliott

/var/www/fog/lib/client/

The client directory was not there

Tom Elliott

@Duncan Mind running:

rm -rf /var/www/fog /var/www/html/fog

Then rerun the installer, then run that command?

If you have ISO’s in the fog directory back them up first (of course).

Duncan

@Tom-Elliott

Will try tomorrow am. Will let you know how I get on.

Cheers Tom

Duncan

@Tom-Elliott

Tried that, started to get authentication errors and fog log wouldn’t get to the snap in client.

Had some pressure to get FOG back up and running so i just had to snap shot it back to yesterday morning.

Going to try the upgrade again next week when it will be quieter in the office.

Many thanks for all the help yesterday.

Hopefully issues will be fixed in the next RC.

Cheers

Wayne Workman

@Joe-Schmitt said in Fog Upgraded to 1.3.0 RC 11 - Snapins not deploying - 'Newtonsoft.Json.Linq.JObject'.:

@Duncan could you please perform the following steps:

Stop the fog service on this machine (net stop fogservice)

Download https://github.com/FOGProject/fog-client/releases/download/0.11.5/Debugger.exe to this machine

Go to your FOG Server’s web portal, pull up this host and hit Reset Encryption Data

Run Debugger.exe

Type middleware configuration server http://FOG-SERVER/fog (replace FOG-SERVER with your server’s IP)

Type middleware authentication handshake

Type dump cycle save

It will generate FOGCycle.txt in the same directory as Debugger.exe. Please open up this file, remove your active directory account information (your ad password will be in plain text), and then upload that file here. Once done, go to the host in the FOG web server again and hit Reset Encryption Data once more. You can then start the service back up.

This is #wiki worthy for the FOG Client article - for troubleshooting.

Fog Upgraded to 1.3.0 RC 11 - Snapins not deploying - 'Newtonsoft.Json.Linq.JObject'.

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