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    Several problems with Surface Pro 4

    Scheduled Pinned Locked Moved Solved
    FOG Problems
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    • george1421G
      george1421 Moderator @Tom Elliott
      last edited by

      @Tom-Elliott I’m speculating that either the surface pro has some yet unknown pci bridge or usb bridge or keyboard controller. That is getting in the way. Do you know of a way (other than lspci) to identify/list unknown hardware?

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

      Tom ElliottT 1 Reply Last reply Reply Quote 1
      • Tom ElliottT
        Tom Elliott @george1421
        last edited by

        @george1421 lshw lsusb lspci dmesg

        Personally, dmesg will probably be of more use as even if the kernel doesn’t have drivers we should see the device in the list on load up.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        1 Reply Last reply Reply Quote 1
        • J
          jhuesser
          last edited by

          Btw, could succesfully up- and download an image for SP4!

          Wayne WorkmanW 1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator
            last edited by

            @jhuesser Great to hear! Would be awesome if you could provide the information Tom asked as well.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            1 Reply Last reply Reply Quote 1
            • Wayne WorkmanW
              Wayne Workman @jhuesser
              last edited by

              @jhuesser Can you summarize exactly what is needed for the Surface Pro 4 please? This thread is really, really long - and we need a summary that is reproducible and clear.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
              Daily Clean Installation Results:
              https://fogtesting.fogproject.us/
              FOG Reporting:
              https://fog-external-reporting-results.fogproject.us/

              1 Reply Last reply Reply Quote 1
              • Q
                Quazz Moderator
                last edited by Quazz

                From what I gather:

                Not working: keyboard in FOS engine, NIC in debug mode?

                Working: iPXE menu, capture/deploy

                Needed: has_usb_nic=1 kernel parameter. intel7156.efi or realtek7156.efi (or other 7156 ipxe bootfile depending on your USB NIC)

                Please add/modify as needed.

                1 Reply Last reply Reply Quote 1
                • J
                  jhuesser
                  last edited by

                  Here are the steps wich resolved the issues:

                  @jhuesser said in Several problems with Surface Pro 4:

                  • If i select an entry the display just goes dark, nothing happens

                  Use intel7156.efi

                  • If i select Boot from harddisk REFIND_EFI starts, i need to press a key and then windows tries to boot but get stuck at the windows logo. (no problem if i boot without pxe)

                  Use intel7156.efi

                  • If a task is assigned it get stuck at
                  bzImage... ok
                  init.xz... ok
                  

                  Use intel7156.efi

                  • Perform Full Host Registration and Inventory & Quick registration doesn’t work (Select menu entry -> screen goes dark; Quick registration -> chainload failed).

                  manually add the host and add has_usb_nic=1 to the host settings. (also for dhcp error in FOS)

                  @jhuesser said in Several problems with Surface Pro 4:

                  @george1421 It doesn’t recognize the keyboard at this point. (…)

                  Use an USB-Keyboard with an USB-Hub

                  @Sebastian-Roth Am I right, if i used the USB keyboard at the beginning, there is no need to modify the initrd to remove the keyboard interaction?

                  @Tom-Elliott said in Several problems with Surface Pro 4:

                  @george1421 lshw lsusb lspci dmesg

                  Personally, dmesg will probably be of more use as even if the kernel doesn’t have drivers we should see the device in the list on load up.

                  Should i execute dmesg on a ubuntu bootet on the SP4 or in the FOS Engine?

                  Q 1 Reply Last reply Reply Quote 1
                  • Q
                    Quazz Moderator @jhuesser
                    last edited by

                    @jhuesser So the NIC can get DHCP in debug_mode now?

                    Am I right, if i used the USB keyboard at the beginning, there is no need to modify the initrd to remove the keyboard interaction?

                    Yes

                    Should i execute dmesg on a ubuntu bootet on the SP4 or in the FOS Engine?

                    I think either works, but likely more convenient to boot ubuntu to transfer the output. Make sure the keyboard dock is connected on boot so the information is collected.

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      jhuesser @Quazz
                      last edited by

                      @Quazz Will do it tomorrow, right now the Surface is getting imaged, and it takes a bit long (old USB HUB)

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator
                        last edited by

                        @jhuesser said:

                        Should i execute dmesg on a ubuntu bootet on the SP4 or in the FOS Engine?

                        Both will give us some good information although I think that running those on the FOG system would give us a better idea what works and what not.

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
                        • J
                          jdd49 @Tom Elliott
                          last edited by

                          @Tom-Elliott
                          Not sure if you got the keyboard issue figured out or what drivers / patches you added, but I have successfully used this in the past for SP4
                          https://github.com/cransom/surface-pro-3-nixos/blob/master/multitouch.patch

                          Tom ElliottT 1 Reply Last reply Reply Quote 4
                          • Tom ElliottT
                            Tom Elliott @jdd49
                            last edited by

                            @jdd49 I’ve saved this on my bookmarks list and updated the kernels to have the reflected patch changes within the current 4.7.1 kernels.

                            Thanks for posting.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            1 Reply Last reply Reply Quote 1
                            • Wayne WorkmanW
                              Wayne Workman
                              last edited by

                              #wiki worthy

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

                              1 Reply Last reply Reply Quote 0
                              • J
                                jhuesser
                                last edited by jhuesser

                                This is the output of the dmesgcommand, once in Ubuntu on the SP4 and once in FOS.

                                (I wanted to upload it here, Got an error “You have not enough privileges”)

                                dmesg output on google drive

                                1 Reply Last reply Reply Quote 0
                                • J
                                  jhuesser
                                  last edited by

                                  Just a small update:

                                  In my solution post i wrote, that I’ve used intel7156.efi as bootfile. Just tried to image again and iPXE couldn’t get a DHCP address. So now I used ipxe7156.efi and it seems to work fine.

                                  1 Reply Last reply Reply Quote 0
                                  • S
                                    Sebastian Roth Moderator
                                    last edited by

                                    @jhuesser Just note that the xxx7156.* binaries will be gone in the next release as iPXE project has fixed the issue and we decided to remove those binaries. So you need to change your DHCP server to serve ipxe.efi when the next FOG version is released and you want to upgrade.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    Q J x23piracyX 3 Replies Last reply Reply Quote 3
                                    • Q
                                      Quazz Moderator @Sebastian Roth
                                      last edited by

                                      @sebastian-roth Probably a good idea to include that in the announcement when it comes.

                                      1 Reply Last reply Reply Quote 1
                                      • J
                                        jhuesser @Sebastian Roth
                                        last edited by

                                        @sebastian-roth Thank you, will keep that in mind.

                                        1 Reply Last reply Reply Quote 0
                                        • x23piracyX
                                          x23piracy @Sebastian Roth
                                          last edited by x23piracy

                                          @sebastian-roth rc12? the fun fact, i spoke today with a collegue because he asked me why i serve 7156.* 😉

                                          ║▌║█║▌│║▌║▌█

                                          1 Reply Last reply Reply Quote 0
                                          • S
                                            Sebastian Roth Moderator
                                            last edited by Sebastian Roth

                                            @x23piracy Missing since RC10 - see here: https://github.com/FOGProject/fogproject/tree/1.5.0-RC-10/packages/tftp

                                            @Tom-Elliott We should definitely put up a big note for the final 1.5 release.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            1 Reply Last reply Reply Quote 0
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