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Several problems with Surface Pro 4

Scheduled Pinned Locked Moved Solved
FOG Problems
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  • W
    Wayne Workman @jhuesser
    last edited by Aug 18, 2016, 2:05 PM

    @jhuesser Can you summarize exactly what is needed for the Surface Pro 4 please? This thread is really, really long - and we need a summary that is reproducible and clear.

    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
    Daily Clean Installation Results:
    https://fogtesting.fogproject.us/
    FOG Reporting:
    https://fog-external-reporting-results.fogproject.us/

    1 Reply Last reply Reply Quote 1
    • Q
      Quazz Moderator
      last edited by Quazz Aug 18, 2016, 9:04 AM Aug 18, 2016, 2:11 PM

      From what I gather:

      Not working: keyboard in FOS engine, NIC in debug mode?

      Working: iPXE menu, capture/deploy

      Needed: has_usb_nic=1 kernel parameter. intel7156.efi or realtek7156.efi (or other 7156 ipxe bootfile depending on your USB NIC)

      Please add/modify as needed.

      1 Reply Last reply Reply Quote 1
      • J
        jhuesser
        last edited by Aug 18, 2016, 3:02 PM

        Here are the steps wich resolved the issues:

        @jhuesser said in Several problems with Surface Pro 4:

        • If i select an entry the display just goes dark, nothing happens

        Use intel7156.efi

        • If i select Boot from harddisk REFIND_EFI starts, i need to press a key and then windows tries to boot but get stuck at the windows logo. (no problem if i boot without pxe)

        Use intel7156.efi

        • If a task is assigned it get stuck at
        bzImage... ok
        init.xz... ok
        

        Use intel7156.efi

        • Perform Full Host Registration and Inventory & Quick registration doesn’t work (Select menu entry -> screen goes dark; Quick registration -> chainload failed).

        manually add the host and add has_usb_nic=1 to the host settings. (also for dhcp error in FOS)

        @jhuesser said in Several problems with Surface Pro 4:

        @george1421 It doesn’t recognize the keyboard at this point. (…)

        Use an USB-Keyboard with an USB-Hub

        @Sebastian-Roth Am I right, if i used the USB keyboard at the beginning, there is no need to modify the initrd to remove the keyboard interaction?

        @Tom-Elliott said in Several problems with Surface Pro 4:

        @george1421 lshw lsusb lspci dmesg

        Personally, dmesg will probably be of more use as even if the kernel doesn’t have drivers we should see the device in the list on load up.

        Should i execute dmesg on a ubuntu bootet on the SP4 or in the FOS Engine?

        Q 1 Reply Last reply Aug 18, 2016, 3:07 PM Reply Quote 1
        • Q
          Quazz Moderator @jhuesser
          last edited by Aug 18, 2016, 3:07 PM

          @jhuesser So the NIC can get DHCP in debug_mode now?

          Am I right, if i used the USB keyboard at the beginning, there is no need to modify the initrd to remove the keyboard interaction?

          Yes

          Should i execute dmesg on a ubuntu bootet on the SP4 or in the FOS Engine?

          I think either works, but likely more convenient to boot ubuntu to transfer the output. Make sure the keyboard dock is connected on boot so the information is collected.

          J 1 Reply Last reply Aug 18, 2016, 3:08 PM Reply Quote 0
          • J
            jhuesser @Quazz
            last edited by Aug 18, 2016, 3:08 PM

            @Quazz Will do it tomorrow, right now the Surface is getting imaged, and it takes a bit long (old USB HUB)

            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by Aug 18, 2016, 3:21 PM

              @jhuesser said:

              Should i execute dmesg on a ubuntu bootet on the SP4 or in the FOS Engine?

              Both will give us some good information although I think that running those on the FOG system would give us a better idea what works and what not.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              1 Reply Last reply Reply Quote 0
              • J
                jdd49 @Tom Elliott
                last edited by Aug 18, 2016, 4:17 PM

                @Tom-Elliott
                Not sure if you got the keyboard issue figured out or what drivers / patches you added, but I have successfully used this in the past for SP4
                https://github.com/cransom/surface-pro-3-nixos/blob/master/multitouch.patch

                T 1 Reply Last reply Aug 18, 2016, 5:57 PM Reply Quote 4
                • T
                  Tom Elliott @jdd49
                  last edited by Aug 18, 2016, 5:57 PM

                  @jdd49 I’ve saved this on my bookmarks list and updated the kernels to have the reflected patch changes within the current 4.7.1 kernels.

                  Thanks for posting.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 1
                  • W
                    Wayne Workman
                    last edited by Aug 19, 2016, 1:58 AM

                    #wiki worthy

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                    Daily Clean Installation Results:
                    https://fogtesting.fogproject.us/
                    FOG Reporting:
                    https://fog-external-reporting-results.fogproject.us/

                    1 Reply Last reply Reply Quote 0
                    • J
                      jhuesser
                      last edited by jhuesser Aug 18, 2016, 11:55 PM Aug 19, 2016, 5:55 AM

                      This is the output of the dmesgcommand, once in Ubuntu on the SP4 and once in FOS.

                      (I wanted to upload it here, Got an error “You have not enough privileges”)

                      dmesg output on google drive

                      1 Reply Last reply Reply Quote 0
                      • J
                        jhuesser
                        last edited by Feb 6, 2018, 12:56 PM

                        Just a small update:

                        In my solution post i wrote, that I’ve used intel7156.efi as bootfile. Just tried to image again and iPXE couldn’t get a DHCP address. So now I used ipxe7156.efi and it seems to work fine.

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by Feb 6, 2018, 3:17 PM

                          @jhuesser Just note that the xxx7156.* binaries will be gone in the next release as iPXE project has fixed the issue and we decided to remove those binaries. So you need to change your DHCP server to serve ipxe.efi when the next FOG version is released and you want to upgrade.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          Q J x23piracyX 3 Replies Last reply Feb 6, 2018, 3:44 PM Reply Quote 3
                          • Q
                            Quazz Moderator @Sebastian Roth
                            last edited by Feb 6, 2018, 3:44 PM

                            @sebastian-roth Probably a good idea to include that in the announcement when it comes.

                            1 Reply Last reply Reply Quote 1
                            • J
                              jhuesser @Sebastian Roth
                              last edited by Feb 6, 2018, 4:09 PM

                              @sebastian-roth Thank you, will keep that in mind.

                              1 Reply Last reply Reply Quote 0
                              • x23piracyX
                                x23piracy @Sebastian Roth
                                last edited by x23piracy Feb 7, 2018, 1:31 PM Feb 7, 2018, 7:30 PM

                                @sebastian-roth rc12? the fun fact, i spoke today with a collegue because he asked me why i serve 7156.* 😉

                                ║▌║█║▌│║▌║▌█

                                1 Reply Last reply Reply Quote 0
                                • S
                                  Sebastian Roth Moderator
                                  last edited by Sebastian Roth Feb 8, 2018, 1:18 AM Feb 8, 2018, 7:17 AM

                                  @x23piracy Missing since RC10 - see here: https://github.com/FOGProject/fogproject/tree/1.5.0-RC-10/packages/tftp

                                  @Tom-Elliott We should definitely put up a big note for the final 1.5 release.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  1 Reply Last reply Reply Quote 0
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