FOG Client 0.11.3 - no config.json file

[Wayne Workman]

Found some ftp logs in /var/log, they also show the 0 file size. Still digging…

cat /var/log/xferlog-20160718

Fri Jul 15 11:25:32 2016 5 10.2.1.11 266245249 /opt/fog/snapins/avast-install-mb-domain.exe b _ o r fog ftp 0 * c
Fri Jul 15 11:25:34 2016 11 10.2.1.11 266245249 /opt/fog/snapins/avast-install-mb-domain.exe b _ o r fog ftp 0 * c
Fri Jul 15 11:26:03 2016 3 10.2.1.11 266245249 /opt/fog/snapins/avast-install-mb-domain.exe b _ o r fog ftp 0 * c
Fri Jul 15 11:27:05 2016 1 10.2.1.11 5885952 /opt/fog/snapins/MerakiSM-Agent-mb.msi b _ o r fog ftp 0 * c
Fri Jul 15 11:27:11 2016 3 10.2.1.11 5885952 /opt/fog/snapins/MerakiSM-Agent-mb.msi b _ o r fog ftp 0 * c
Fri Jul 15 11:27:41 2016 3 10.2.1.11 5885952 /opt/fog/snapins/MerakiSM-Agent-mb.msi b _ o r fog ftp 0 * c
Fri Jul 15 13:01:11 2016 1 10.2.1.11 0 /opt/fog/snapins/Smart_Notebook_2016.zip b _ i r fog ftp 0 * c
Fri Jul 15 13:03:16 2016 1 10.2.1.11 0 /opt/fog/snapins/Smart_Notebook_2016.zip b _ o r fog ftp 0 * c
Fri Jul 15 13:12:31 2016 1 10.2.1.11 0 /opt/fog/snapins/SmartNotebook2016.zip b _ i r fog ftp 0 * c
Fri Jul 15 13:13:59 2016 1 10.2.1.11 0 /opt/fog/snapins/SmartNotebook2016.zip b _ o r fog ftp 0 * c
Fri Jul 15 14:38:16 2016 6 10.2.1.11 266245249 /opt/fog/snapins/avast-install-mb-domain.exe b _ o r fog ftp 0 * c
Fri Jul 15 14:39:48 2016 1 10.2.1.11 5885952 /opt/fog/snapins/MerakiSM-Agent-mb.msi b _ o r fog ftp 0 * c
Fri Jul 15 15:04:09 2016 3 10.2.1.11 266245249 /opt/fog/snapins/avast-install-mb-domain.exe b _ o r fog ftp 0 * c
Fri Jul 15 15:06:05 2016 1 10.2.1.11 5885952 /opt/fog/snapins/MerakiSM-Agent-mb.msi b _ o r fog ftp 0 * c

[Junkhacker]

i had an issue similar if not identical a while back. it went away after updating to a newer build, so i assumed it was a bug that was fixed. creating a snapin would create a 0 length file with the name, but obviously didn’t actually upload the file to the server. i don’t remember much more details than that, it was a week or two ago.

[Wayne Workman]

I guess now, I need to test a 1.5 GB snapin pack… I’m just going to throw crap in a file until it’s about that size, don’t care about functionality at this point, This is related to file size.

[Tom Elliott]

@Junkhacker I can only guess that the post_max_filesize and upload_max_size (or whatever they are) are not set to the value of the file that’s being uploaded currently?

Just a guess of course.

WTH do I know though?

Can you check your server’s php.ini settings for these two things @Wayne-Workman

[Wayne Workman]

@Tom-Elliott Those two things are already set to 10000M. They are upload_max_filesize and post_max_size inside php.ini, On my server, it was /etc/php.ini

[Junkhacker]

@Tom-Elliott when i had the problem (and it may be unrelated to his problem) it wasn’t a filesize issue. my snapins were less than 1MB in size. i have not had the problem with 1.3.0-RC-1. perhaps it is worth noting that the file owner details are different now, though. owner of older snapin files are fog:www-data new snapins are fog:fog

[Wayne Workman]

The snapin is approx. 2.11GB, I have enough space on / to hold it, I was reading online that not enough space can cause it.

[root@mb-fog log]# df -h
Filesystem                         Size  Used Avail Use% Mounted on
devtmpfs                           2.0G     0  2.0G   0% /dev
tmpfs                              2.0G     0  2.0G   0% /dev/shm
tmpfs                              2.0G  432K  2.0G   1% /run
tmpfs                              2.0G     0  2.0G   0% /sys/fs/cgroup
/dev/mapper/fedora--server-root     20G  7.1G   12G  39% /
tmpfs                              2.0G  2.0M  2.0G   1% /tmp
/dev/sda1                          976M  116M  794M  13% /boot
/dev/mapper/fedora--server-images  468G  230G  215G  52% /images
tmpfs                              395M     0  395M   0% /run/user/0

[Tom Elliott]

@Wayne-Workman I’m not asking for disk size available. I’m asking about the /etc/php/php.ini (or whereever it’s located).

[Wayne Workman]

@Junkhacker said in FOG Client 0.11.3 - no config.json file:

perhaps it is worth noting that the file owner details are different now, though. owner of older snapin files are fog:www-data new snapins are fog:fog

Mine are fog:apache for the snapins folder… I’ll try fog:fog and see what happens.

—EDIT—

I set permissions recursively on the snapins folder, then re-created the snapin in the gui. Didn’t seem to affect the zero file size.

[root@mb-fog snapins]# ls -la
total 317304
drwxrwxr-x. 3 fog  fog       4096 Jul 19 13:24 .
drwxr-xr-x. 5 root root      4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  fog  266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  fog   52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  fog    5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  fog         51 Jul 12 07:13 Set_Timezone.bat
-rwxr-xr-x. 1 fog  fog          0 Jul 19 13:24 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  fog       4096 Feb 25 08:44 ssl
[root@mb-fog snapins]#

[Wayne Workman]

I also just gave the server a reboot, and then re-tried. No luck.

At this point - I’m going to just manually place the file in the right spot and set permissions, and hope that works.

[Wayne Workman]

Well of course, placing the file manually didn’t work because there was no hash created for it.

Guess I’m doing this deployment with a batch file snapin.

[Junkhacker]

@Wayne-Workman have you verified that you can log into the server as the user “fog” with the password that is stored in the storage management page?

[Wayne Workman]

@Junkhacker I did just now because you asked, yes it works. I ssh’d in using fog and the password in storage management.

[Junkhacker]

@Wayne-Workman try to chmod 775 SmartNotebook2016.zip and upload the file again

[Wayne Workman]

@Junkhacker said in FOG Client 0.11.3 - no config.json file:

@Wayne-Workman try to chmod 775 SmartNotebook2016.zip and upload the file again

Did that. The upload went much slower that time for some reason, but did complete. File size is still zero. Notice The file size from my manual placement changed to 0 after updating the snapin with a new file.

[root@mb-fog snapins]# ls -la
total 2532300
drwxrwxr-x. 3 fog  fog        4096 Jul 19 13:32 .
drwxr-xr-x. 5 root root       4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  fog   266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  fog    52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  fog     5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  fog          51 Jul 12 07:13 Set_Timezone.bat
-rwxrw-rw-. 1 fog  fog  2268149127 Jul 19 12:43 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  fog        4096 Feb 25 08:44 ssl
[root@mb-fog snapins]# chmod 775 SmartNotebook2016.zip
[root@mb-fog snapins]# ls -la
total 2532300
drwxrwxr-x. 3 fog  fog        4096 Jul 19 13:32 .
drwxr-xr-x. 5 root root       4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  fog   266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  fog    52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  fog     5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  fog          51 Jul 12 07:13 Set_Timezone.bat
-rwxrwxr-x. 1 fog  fog  2268149127 Jul 19 12:43 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  fog        4096 Feb 25 08:44 ssl
[root@mb-fog snapins]# ls
avast-install-mb-domain.exe  googlechromestandaloneenterprise64.msi  MerakiSM-Agent-mb.msi  Set_Timezone.bat  SmartNotebook2016.zip  ssl
[root@mb-fog snapins]# ls -la
total 2532300
drwxrwxr-x. 3 fog  fog        4096 Jul 19 13:32 .
drwxr-xr-x. 5 root root       4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  fog   266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  fog    52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  fog     5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  fog          51 Jul 12 07:13 Set_Timezone.bat
-rwxrwxr-x. 1 fog  fog  2268149127 Jul 19 12:43 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  fog        4096 Feb 25 08:44 ssl
[root@mb-fog snapins]# ls -la
total 317304
drwxrwxr-x. 3 fog  fog       4096 Jul 19 13:44 .
drwxr-xr-x. 5 root root      4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  fog  266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  fog   52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  fog    5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  fog         51 Jul 12 07:13 Set_Timezone.bat
-rwxr-xr-x. 1 fog  fog          0 Jul 19 13:44 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  fog       4096 Feb 25 08:44 ssl
[root@mb-fog snapins]#

[Wayne Workman]

@Developers I’m suspicious of the hashing functionality at the moment.

[Junkhacker]

@Wayne-Workman are you still able to upload snapins that are not snapinpacks?

[Tom Elliott]

@Wayne-Workman the upload isn’t working let’s figure that out first. Hashing is checked when the snapin checks in. A 0 size file hash is being returned

[Tom Elliott]

If i had to guess its specific to ftp timeout during the transfer .

[Wayne Workman]

@Tom-Elliott That would make sense. I’ll start researching that.