FOG Client 0.11.3 - no config.json file

[Tom Elliott]

@Wayne-Workman I suspect this is a filesize issue, though I don’t know for sure.

I’ve updated the codebase to be more agnostic toward architecture but I don’t know if this will help for this particular issue.

It certains does seem odd of a problem. Maybe you can try to download the file the same way the client attempts? Does require a bit of work to get right but should work once we get done.

[Wayne Workman]

@Tom-Elliott I would just use the link in the log right? I guess the ID would need added by 1 after a failed deployment and redeployment, with the client turned off.

[Wayne Workman]

Figured out why there was no spike in network traffic, the file was zero size.
FYI, I ran this ls command AFTER I went into the smart notebook snapin, clicked delete, and checked the box to delete files as well. So FOG 1.3.0 RC1 isn’t deleting snapins. I don’t see anything relevant in the apache error logs.

[root@mb-fog snapins]# ls -laht /opt/fog/snapins/
total 395M
drwxrwxr-x. 3 fog  apache 4.0K Jul 19 12:21 .
drwxr-xr-x. 5 root root   4.0K Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  apache    0 Jul 15 13:01 Smart Notebook 2016.zip
-rwxrwxr-x. 1 fog  apache   51 Jul 12 07:13 Set_Timezone.bat
-rwxrwxr-x. 1 fog  apache  51M Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  apache 5.7M Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  apache 254M Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  apache 2.8K May 27 10:09 Apply-Default-Profile-args.bat
-rwxrwxr-x. 1 fog  apache 2.9K May 18 12:27 DeployProfile.bat
-rwxrwxr-x. 1 fog  apache  45M May  6 07:40 googlechromestandaloneenterprise.msi
-rwxrwxr-x. 1 fog  apache  21M Mar 15 07:48 install_flash_player_21_plugin.msi
-rwxrwxr-x. 1 fog  apache  20M Mar 15 07:32 install_flash_player_21_active_x.msi
drwxrwxr-x. 3 fog  apache 4.0K Feb 25 08:44 ssl
[root@mb-fog snapins]#

I wonder if it’s due to the space in the filename?

[Wayne Workman]

I’m attempting to re-do the snapin now.

[Tom Elliott]

Don’t lie.

I just tested running 1.3.0-RC-1 deleting snapins works fine to remove files.

[Wayne Workman]

@Tom-Elliott It didn’t delete it. Note the space in the file name.

[Wayne Workman]

Well, this is highly interesting. I just re-built the snapin pack to use the new format, set it up in the GUI, and clicked add. I watched the percent count up in the bottom left of Chrome for the upload. After it got done, this is all that appears in /opt/fog/snapins

[root@mb-fog snapins]# ls -la
total 317304
drwxrwxr-x. 3 fog  apache      4096 Jul 19 12:46 .
drwxr-xr-x. 5 root root        4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  apache 266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  apache  52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  apache   5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  apache        51 Jul 12 07:13 Set_Timezone.bat
-rwxr-xr-x. 1 fog  fog            0 Jul 19 12:46 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  apache      4096 Feb 25 08:44 ssl
[root@mb-fog snapins]#

[Wayne Workman]

Just confirmed that my server, Fedora 21, is 64 bit:

[root@mb-fog snapins]# arch
x86_64
[root@mb-fog snapins]#

[Wayne Workman]

Found some ftp logs in /var/log, they also show the 0 file size. Still digging…

cat /var/log/xferlog-20160718

Fri Jul 15 11:25:32 2016 5 10.2.1.11 266245249 /opt/fog/snapins/avast-install-mb-domain.exe b _ o r fog ftp 0 * c
Fri Jul 15 11:25:34 2016 11 10.2.1.11 266245249 /opt/fog/snapins/avast-install-mb-domain.exe b _ o r fog ftp 0 * c
Fri Jul 15 11:26:03 2016 3 10.2.1.11 266245249 /opt/fog/snapins/avast-install-mb-domain.exe b _ o r fog ftp 0 * c
Fri Jul 15 11:27:05 2016 1 10.2.1.11 5885952 /opt/fog/snapins/MerakiSM-Agent-mb.msi b _ o r fog ftp 0 * c
Fri Jul 15 11:27:11 2016 3 10.2.1.11 5885952 /opt/fog/snapins/MerakiSM-Agent-mb.msi b _ o r fog ftp 0 * c
Fri Jul 15 11:27:41 2016 3 10.2.1.11 5885952 /opt/fog/snapins/MerakiSM-Agent-mb.msi b _ o r fog ftp 0 * c
Fri Jul 15 13:01:11 2016 1 10.2.1.11 0 /opt/fog/snapins/Smart_Notebook_2016.zip b _ i r fog ftp 0 * c
Fri Jul 15 13:03:16 2016 1 10.2.1.11 0 /opt/fog/snapins/Smart_Notebook_2016.zip b _ o r fog ftp 0 * c
Fri Jul 15 13:12:31 2016 1 10.2.1.11 0 /opt/fog/snapins/SmartNotebook2016.zip b _ i r fog ftp 0 * c
Fri Jul 15 13:13:59 2016 1 10.2.1.11 0 /opt/fog/snapins/SmartNotebook2016.zip b _ o r fog ftp 0 * c
Fri Jul 15 14:38:16 2016 6 10.2.1.11 266245249 /opt/fog/snapins/avast-install-mb-domain.exe b _ o r fog ftp 0 * c
Fri Jul 15 14:39:48 2016 1 10.2.1.11 5885952 /opt/fog/snapins/MerakiSM-Agent-mb.msi b _ o r fog ftp 0 * c
Fri Jul 15 15:04:09 2016 3 10.2.1.11 266245249 /opt/fog/snapins/avast-install-mb-domain.exe b _ o r fog ftp 0 * c
Fri Jul 15 15:06:05 2016 1 10.2.1.11 5885952 /opt/fog/snapins/MerakiSM-Agent-mb.msi b _ o r fog ftp 0 * c

[Junkhacker]

i had an issue similar if not identical a while back. it went away after updating to a newer build, so i assumed it was a bug that was fixed. creating a snapin would create a 0 length file with the name, but obviously didn’t actually upload the file to the server. i don’t remember much more details than that, it was a week or two ago.

[Wayne Workman]

I guess now, I need to test a 1.5 GB snapin pack… I’m just going to throw crap in a file until it’s about that size, don’t care about functionality at this point, This is related to file size.

[Tom Elliott]

@Junkhacker I can only guess that the post_max_filesize and upload_max_size (or whatever they are) are not set to the value of the file that’s being uploaded currently?

Just a guess of course.

WTH do I know though?

Can you check your server’s php.ini settings for these two things @Wayne-Workman

[Wayne Workman]

@Tom-Elliott Those two things are already set to 10000M. They are upload_max_filesize and post_max_size inside php.ini, On my server, it was /etc/php.ini

[Junkhacker]

@Tom-Elliott when i had the problem (and it may be unrelated to his problem) it wasn’t a filesize issue. my snapins were less than 1MB in size. i have not had the problem with 1.3.0-RC-1. perhaps it is worth noting that the file owner details are different now, though. owner of older snapin files are fog:www-data new snapins are fog:fog

[Wayne Workman]

The snapin is approx. 2.11GB, I have enough space on / to hold it, I was reading online that not enough space can cause it.

[root@mb-fog log]# df -h
Filesystem                         Size  Used Avail Use% Mounted on
devtmpfs                           2.0G     0  2.0G   0% /dev
tmpfs                              2.0G     0  2.0G   0% /dev/shm
tmpfs                              2.0G  432K  2.0G   1% /run
tmpfs                              2.0G     0  2.0G   0% /sys/fs/cgroup
/dev/mapper/fedora--server-root     20G  7.1G   12G  39% /
tmpfs                              2.0G  2.0M  2.0G   1% /tmp
/dev/sda1                          976M  116M  794M  13% /boot
/dev/mapper/fedora--server-images  468G  230G  215G  52% /images
tmpfs                              395M     0  395M   0% /run/user/0

[Tom Elliott]

@Wayne-Workman I’m not asking for disk size available. I’m asking about the /etc/php/php.ini (or whereever it’s located).

[Wayne Workman]

@Junkhacker said in FOG Client 0.11.3 - no config.json file:

perhaps it is worth noting that the file owner details are different now, though. owner of older snapin files are fog:www-data new snapins are fog:fog

Mine are fog:apache for the snapins folder… I’ll try fog:fog and see what happens.

—EDIT—

I set permissions recursively on the snapins folder, then re-created the snapin in the gui. Didn’t seem to affect the zero file size.

[root@mb-fog snapins]# ls -la
total 317304
drwxrwxr-x. 3 fog  fog       4096 Jul 19 13:24 .
drwxr-xr-x. 5 root root      4096 Jul 19 07:17 ..
-rwxrwxr-x. 1 fog  fog  266245249 Jun 30 09:17 avast-install-mb-domain.exe
-rwxrwxr-x. 1 fog  fog   52764672 Jul  6 09:56 googlechromestandaloneenterprise64.msi
-rwxrwxr-x. 1 fog  fog    5885952 Jun 30 12:26 MerakiSM-Agent-mb.msi
-rwxrwxr-x. 1 fog  fog         51 Jul 12 07:13 Set_Timezone.bat
-rwxr-xr-x. 1 fog  fog          0 Jul 19 13:24 SmartNotebook2016.zip
drwxrwxr-x. 3 fog  fog       4096 Feb 25 08:44 ssl
[root@mb-fog snapins]#

[Wayne Workman]

I also just gave the server a reboot, and then re-tried. No luck.

At this point - I’m going to just manually place the file in the right spot and set permissions, and hope that works.

[Wayne Workman]

Well of course, placing the file manually didn’t work because there was no hash created for it.

Guess I’m doing this deployment with a batch file snapin.

[Junkhacker]

@Wayne-Workman have you verified that you can log into the server as the user “fog” with the password that is stored in the storage management page?