Printer doesn't appear

[Joe Schmitt]

v0.11.1 of the client has been released and addresses this new issue. Can you test when you have a chance?

[Matthieu Jacquart]

@Joe-Schmitt It’s better but not perfect

0_1466576917398_fog.log

[Joe Schmitt]

Those are leftovers from when 0.11.0 messed up. Looking at the logs 0.11.1 is running perfectly. Try adding a different printer / manualy removing this extra ones / unassigning that printer from the host / restarting the computer. (Basically just try any of them).

[Matthieu Jacquart]

@Joe-Schmitt Ok, I removed multiple printers from client, change printer in fog for this client (remove S081Laser1 and add S072Laser1), reboot client, and I’ve got this :

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 22/06/2016 13:54 Client-Info Client Version: 0.11.1
 22/06/2016 13:54 Client-Info Client OS:      Windows
 22/06/2016 13:54 Client-Info Server Version: 8169
 22/06/2016 13:54 Middleware::Response Success
 22/06/2016 13:54 PrinterManager Getting installed printers
 22/06/2016 13:55 PrinterManager Adding printers
 22/06/2016 13:55 Printer Adding: \\impression\s072laser1
 22/06/2016 13:55 Printer --> IP = 
 22/06/2016 13:55 Printer --> Port = 
 22/06/2016 13:55 Printer --> File = 
 22/06/2016 13:55 Printer --> Config = 
 22/06/2016 13:55 Printer --> Model = 
 22/06/2016 13:55 PrinterManager PrintUI return code = 0
 22/06/2016 13:55 PrinterManager Invoking add \\impression\s072laser1 for all users
 22/06/2016 13:55 PrinterManager PrintUI has not finished in a timely fashion, abandoning process
 22/06/2016 13:55 PrinterManager Restarting spooler
------------------------------------------------------------------------------

------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 22/06/2016 13:58 Client-Info Client Version: 0.11.1
 22/06/2016 13:58 Client-Info Client OS:      Windows
 22/06/2016 13:58 Client-Info Server Version: 8169
 22/06/2016 13:58 Middleware::Response Success
 22/06/2016 13:58 PrinterManager Getting installed printers
 22/06/2016 13:58 PrinterManager Adding printers
 22/06/2016 13:58 PrinterManager \\impression\s072laser1 has already been configured
------------------------------------------------------------------------------

and :

[Joe Schmitt]

That means windows couldn’t add your network printer. Are you sure you can even add it manually?

[Matthieu Jacquart]

@Joe-Schmitt OK OK ! My fault, I made modifications on my print server and had to reboot it.
After server reboot everything seems fine

[Joe Schmitt]

Does this mean we can finally mark this thread as solved?

[Matthieu Jacquart]

@Joe-Schmitt Euh, I don’t know, I just made change on client, I remove S072Laser1 to add S081Laser1, and there’s the result : still 3 times S081Laser1 and S072LAser1 is not removed automatically.

[Joe Schmitt]

Is this the same machine that you screenshotted earlier? If so once again, these are leftovers from 0.11.0

[Matthieu Jacquart]

@Joe-Schmitt Ok, I’m going to make test on another machine, I’ll give you result in 5 minutes

[Matthieu Jacquart]

@Joe-Schmitt test on another machine : works great ! change printer, return to previous one : only the good printer is mapped.
You can close the topic Thanks a lot !

[Raymond Bell]

@Matthieu-Jacquart
Or you can try clicking (Only Assigned Printers) on that computer and it will delete everything except the printer you want to add…

[Matthieu Jacquart]

@Raymond-Bell yes but for some users there is also a GPO adding another shared printer, so I don’t want for them that only one printer appears.
But with last test it seems ok.