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    Printer doesn't appear

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    • J
      Joe Schmitt Senior Developer
      last edited by

      v0.11 of the client will fix this issue. What was happening is that since the client is running as SYSTEM, WMI’s win32_printer object was reporting that network printers were added for SYSTEM. Therefore the client did not try to re-add them, despite no other user having them.

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

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      • Matthieu JacquartM
        Matthieu Jacquart
        last edited by

        Sorry Joe but same problem with v0.11 nightly 😉

        Fog 1.5.9.138
        Debian 11
        Vmware ESXi

        1 Reply Last reply Reply Quote 0
        • J
          Joe Schmitt Senior Developer
          last edited by

          v0.11.0 is released and fixes this issue. Can you test when you have a chance?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Matthieu JacquartM 1 Reply Last reply Reply Quote 0
          • Matthieu JacquartM
            Matthieu Jacquart @Joe Schmitt
            last edited by

            @Joe-Schmitt Hi,

            Just tried to install it but I’ve got error “unable to install CA certificate”

            And in fog.log

            ------------------------------------------------------------------------------
            --------------------------------Authentication--------------------------------
            ------------------------------------------------------------------------------
             01/06/2016 11:11 Client-Info Version: 0.9.10
             01/06/2016 11:11 Middleware::Communication URL: http://192.168.10.60/fog/management/other/ssl/srvpublic.crt
             01/06/2016 11:11 Data::RSA ERROR: Could not verify certificate is from CA
             01/06/2016 11:11 Data::RSA ERROR: La valeur ne peut pas être null.
            Nom du paramètre : certificate
             01/06/2016 11:11 Middleware::Authentication ERROR: Could not authenticate
             01/06/2016 11:11 Middleware::Authentication ERROR: Certificate is not from FOG CA
             01/06/2016 11:11 Service Sleeping for 120 seconds
            

            Or

            ------------------------------------------------------------------------------
            ----------------------------------UserTracker---------------------------------
            ------------------------------------------------------------------------------
             20/06/2016 08:21 Client-Info Client Version: 0.10.6
             20/06/2016 08:21 Client-Info Client OS:      Windows
             20/06/2016 08:21 Client-Info Server Version: 8169
             20/06/2016 08:21 Middleware::Response ERROR: Unable to get subsection
             20/06/2016 08:21 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            ------------------------------------------------------------------------------
            
             20/06/2016 08:21 Middleware::Communication URL: http://fog-server/fog/management/index.php?sub=requestClientInfo&configure&newService&json
             20/06/2016 08:21 Middleware::Response Success
             20/06/2016 08:21 Service Sleeping for 79 seconds
             20/06/2016 08:22 Middleware::Communication URL: http://fog-server/fog/management/index.php?sub=requestClientInfo&mac=B0:83:FE:94:74:BC&newService&json
             20/06/2016 08:22 Middleware::Authentication Waiting for authentication timeout to pass
             20/06/2016 08:23 Middleware::Communication Download: http://fog-server/fog/management/other/ssl/srvpublic.crt
             20/06/2016 08:23 Middleware::Authentication ERROR: Could not authenticate
             20/06/2016 08:23 Middleware::Authentication ERROR: La valeur ne peut pas être null.
            Nom du paramètre : authority
             20/06/2016 08:23 Middleware::Response Success
             20/06/2016 08:23 Middleware::Communication URL: http://fog-server/fog/service/getversion.php?clientver&newService&json
             20/06/2016 08:23 Middleware::Communication URL: http://fog-server/fog/service/getversion.php?newService&json
            
             20/06/2016 08:23 Service Creating user agent cache
             20/06/2016 08:23 Middleware::Response ERROR: Unable to get subsection
             20/06/2016 08:23 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
             20/06/2016 08:23 Middleware::Response ERROR: Unable to get subsection
             20/06/2016 08:23 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
            

            Fog 1.5.9.138
            Debian 11
            Vmware ESXi

            1 Reply Last reply Reply Quote 0
            • J
              Joe Schmitt Senior Developer
              last edited by Joe Schmitt

              @Matthieu-Jacquart those logs indicate older versions of the client. It should also be noted, as described the changelog, the new default server address is fogserver, not fog-server. This is for people who transition from the legacy client, where fogserver was also the default.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Matthieu JacquartM 1 Reply Last reply Reply Quote 0
              • Matthieu JacquartM
                Matthieu Jacquart @Joe Schmitt
                last edited by Matthieu Jacquart

                @Joe-Schmitt Oh I didn’t notice the “-”… Try with IP adress, it’s ok for installing new client.
                But bad news, after 5 minutes I’ve got this :

                0_1466424367596_Capture.JPG

                EDIT : checking on other classroom, on 2 computers, this time printer appears… but 4 times !

                0_1466431730656_Capture2.JPG

                0_1466431735699_Capture3.JPG

                Fog 1.5.9.138
                Debian 11
                Vmware ESXi

                1 Reply Last reply Reply Quote 0
                • J
                  Joe Schmitt Senior Developer
                  last edited by Joe Schmitt

                  @Matthieu-Jacquart please upload the entire fog.log from the computer with multiple instances of the same printer.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                  • J
                    Joe Schmitt Senior Developer
                    last edited by

                    https://github.com/FOGProject/fog-client/issues/60

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    1 Reply Last reply Reply Quote 0
                    • Matthieu JacquartM
                      Matthieu Jacquart @Joe Schmitt
                      last edited by

                      @Joe-Schmitt 0_1466492846632_fog.log

                      Fog 1.5.9.138
                      Debian 11
                      Vmware ESXi

                      1 Reply Last reply Reply Quote 0
                      • J
                        Joe Schmitt Senior Developer
                        last edited by Joe Schmitt

                        v0.11.1 of the client has been released and addresses this new issue. Can you test when you have a chance?

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                        • Matthieu JacquartM
                          Matthieu Jacquart @Joe Schmitt
                          last edited by

                          @Joe-Schmitt It’s better but not perfect 😉
                          0_1466576908509_Capture.JPG

                          0_1466576917398_fog.log

                          Fog 1.5.9.138
                          Debian 11
                          Vmware ESXi

                          1 Reply Last reply Reply Quote 0
                          • J
                            Joe Schmitt Senior Developer
                            last edited by Joe Schmitt

                            Those are leftovers from when 0.11.0 messed up. Looking at the logs 0.11.1 is running perfectly. Try adding a different printer / manualy removing this extra ones / unassigning that printer from the host / restarting the computer. (Basically just try any of them).

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                            • Matthieu JacquartM
                              Matthieu Jacquart @Joe Schmitt
                              last edited by Matthieu Jacquart

                              @Joe-Schmitt Ok, I removed multiple printers from client, change printer in fog for this client (remove S081Laser1 and add S072Laser1), reboot client, and I’ve got this :

                              ------------------------------------------------------------------------------
                              --------------------------------PrinterManager--------------------------------
                              ------------------------------------------------------------------------------
                               22/06/2016 13:54 Client-Info Client Version: 0.11.1
                               22/06/2016 13:54 Client-Info Client OS:      Windows
                               22/06/2016 13:54 Client-Info Server Version: 8169
                               22/06/2016 13:54 Middleware::Response Success
                               22/06/2016 13:54 PrinterManager Getting installed printers
                               22/06/2016 13:55 PrinterManager Adding printers
                               22/06/2016 13:55 Printer Adding: \\impression\s072laser1
                               22/06/2016 13:55 Printer --> IP = 
                               22/06/2016 13:55 Printer --> Port = 
                               22/06/2016 13:55 Printer --> File = 
                               22/06/2016 13:55 Printer --> Config = 
                               22/06/2016 13:55 Printer --> Model = 
                               22/06/2016 13:55 PrinterManager PrintUI return code = 0
                               22/06/2016 13:55 PrinterManager Invoking add \\impression\s072laser1 for all users
                               22/06/2016 13:55 PrinterManager PrintUI has not finished in a timely fashion, abandoning process
                               22/06/2016 13:55 PrinterManager Restarting spooler
                              ------------------------------------------------------------------------------
                              
                              ------------------------------------------------------------------------------
                              --------------------------------PrinterManager--------------------------------
                              ------------------------------------------------------------------------------
                               22/06/2016 13:58 Client-Info Client Version: 0.11.1
                               22/06/2016 13:58 Client-Info Client OS:      Windows
                               22/06/2016 13:58 Client-Info Server Version: 8169
                               22/06/2016 13:58 Middleware::Response Success
                               22/06/2016 13:58 PrinterManager Getting installed printers
                               22/06/2016 13:58 PrinterManager Adding printers
                               22/06/2016 13:58 PrinterManager \\impression\s072laser1 has already been configured
                              ------------------------------------------------------------------------------
                              

                              and :
                              0_1466596679952_Capture.JPG

                              Fog 1.5.9.138
                              Debian 11
                              Vmware ESXi

                              1 Reply Last reply Reply Quote 0
                              • J
                                Joe Schmitt Senior Developer
                                last edited by

                                That means windows couldn’t add your network printer. Are you sure you can even add it manually?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                                • Matthieu JacquartM
                                  Matthieu Jacquart @Joe Schmitt
                                  last edited by

                                  @Joe-Schmitt OK OK ! My fault, I made modifications on my print server and had to reboot it.
                                  After server reboot everything seems fine 😉

                                  Fog 1.5.9.138
                                  Debian 11
                                  Vmware ESXi

                                  Raymond BellR 1 Reply Last reply Reply Quote 0
                                  • J
                                    Joe Schmitt Senior Developer
                                    last edited by

                                    Does this mean we can finally mark this thread as solved?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                                    • Matthieu JacquartM
                                      Matthieu Jacquart @Joe Schmitt
                                      last edited by

                                      @Joe-Schmitt Euh, I don’t know, I just made change on client, I remove S072Laser1 to add S081Laser1, and there’s the result : still 3 times S081Laser1 and S072LAser1 is not removed automatically.

                                      0_1466600300097_Capture.JPG

                                      Fog 1.5.9.138
                                      Debian 11
                                      Vmware ESXi

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        Joe Schmitt Senior Developer
                                        last edited by

                                        Is this the same machine that you screenshotted earlier? If so once again, these are leftovers from 0.11.0

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Matthieu JacquartM 2 Replies Last reply Reply Quote 0
                                        • Matthieu JacquartM
                                          Matthieu Jacquart @Joe Schmitt
                                          last edited by

                                          @Joe-Schmitt Ok, I’m going to make test on another machine, I’ll give you result in 5 minutes 😉

                                          Fog 1.5.9.138
                                          Debian 11
                                          Vmware ESXi

                                          1 Reply Last reply Reply Quote 0
                                          • Matthieu JacquartM
                                            Matthieu Jacquart @Joe Schmitt
                                            last edited by

                                            @Joe-Schmitt test on another machine : works great ! change printer, return to previous one : only the good printer is mapped.
                                            You can close the topic 😉 Thanks a lot !

                                            Fog 1.5.9.138
                                            Debian 11
                                            Vmware ESXi

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