Snapins deployment problem... SVN 7452

Matthieu Jacquart · May 3, 2016, 2:03 PM

Hi,

I’ve just deployed 2 computers, and same issue on both : image deployement is ok, but snapin won’t complete (like this from hours)

If I cancel one snapin, it re-appears some minutes later !

In fog.log, error hash does not match

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 03/05/2016 16:00 Client-Info Client Version: 0.10.3
 03/05/2016 16:00 Client-Info Client OS:      Windows
 03/05/2016 16:00 Client-Info Server Version: 7452
 03/05/2016 16:00 Middleware::Response Success
 03/05/2016 16:00 SnapinClient Snapin Found:
 03/05/2016 16:00 SnapinClient     ID: 559
 03/05/2016 16:00 SnapinClient     RunWith: msiexec.exe
 03/05/2016 16:00 SnapinClient     RunWithArgs: /i
 03/05/2016 16:00 SnapinClient     Name: LanSchool Prof 163
 03/05/2016 16:00 SnapinClient     File: Teacher.msi
 03/05/2016 16:00 SnapinClient     Created: 2016-05-03 10:16:23
 03/05/2016 16:00 SnapinClient     Args: /qn CHANNEL=163 ADVANCED_OPTIONS=1 STEALTH_MODE=1 LCS=192.168.10.57
 03/05/2016 16:00 SnapinClient     Action: 
 03/05/2016 16:00 Middleware::Communication Download: http://192.168.10.60/fog/service/snapins.file.php?mac=E8:40:F2:D1:C5:11&taskid=559
 03/05/2016 16:00 SnapinClient C:\Program Files (x86)\FOG\tmp\Teacher.msi
 03/05/2016 16:00 SnapinClient ERROR: Hash does not match
 03/05/2016 16:00 SnapinClient ERROR: --> Ideal: F82239B44586CF54FA794E145EDE3E77900050CB288360540B773E001A1A7742B83A5A9BA601188F230E093B3DBC4E8A07682B348F6FBB7921519202D637B5D8
 03/05/2016 16:00 SnapinClient ERROR: --> Actual: 2230F4C87D44C95B58695F9466C5265B219101CB939E6DC6CD490DB18657B404930DC2CCCB5EA380D5F282A7670F6A7565321FF89268DE7F7364C4F9753B40D8

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 03/05/2016 13:32 Client-Info Client Version: 0.10.3
 03/05/2016 13:32 Client-Info Client OS:      Windows
 03/05/2016 13:32 Client-Info Server Version: 7452
 03/05/2016 13:32 Middleware::Response Success
 03/05/2016 13:32 SnapinClient Snapin Found:
 03/05/2016 13:32 SnapinClient     ID: 560
 03/05/2016 13:32 SnapinClient     RunWith: 
 03/05/2016 13:32 SnapinClient     RunWithArgs: 
 03/05/2016 13:32 SnapinClient     Name: WAPT
 03/05/2016 13:32 SnapinClient     File: waptagent.exe
 03/05/2016 13:32 SnapinClient     Created: 2016-05-03 10:16:23
 03/05/2016 13:32 SnapinClient     Args: /verysilent
 03/05/2016 13:32 SnapinClient     Action: 
 03/05/2016 13:32 Middleware::Communication Download: http://192.168.10.60/fog/service/snapins.file.php?mac=E8:40:F2:D1:C5:11&taskid=560
 03/05/2016 13:32 SnapinClient C:\Program Files (x86)\FOG\tmp\waptagent.exe
 03/05/2016 13:32 SnapinClient ERROR: Hash does not match
 03/05/2016 13:32 SnapinClient ERROR: --> Ideal: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>403 FORBIDDEN</TITLE>
</HEAD><BODY>
<H1>FORBIDDEN</H1>
<P>YOU DON'T HAVE PERMISSION TO ACCESS /FOG/STATUS/GETSNAPINHASH.PHP
ON THIS SERVER.<BR />
</P>
<HR>
<ADDRESS>APACHE/2.4.10 (DEBIAN) SERVER AT 192.168.10.60 PORT 80</ADDRESS>
</BODY></HTML>

 03/05/2016 13:32 SnapinClient ERROR: --> Actual: 62D87A27EFD18CFC95CBC8BA0B0B5802B297B0D9E1E834716B3261233461D9F0F8D4FE8320F441521B437DA4E26E0249EE1C84AA88ED4DB3EE33DAFA492C1792
------------------------------------------------------------------------------

Thanks
Matthieu

Tom Elliott · May 3, 2016, 8:30 AM

What’s the actual hash of the file as it exists on the server? We use sha512sum I believe.

Matthieu Jacquart · May 3, 2016, 8:58 AM

@Tom-Elliott
root@FOG:/opt/fog/snapins$ md5sum Teacher.msi
0b57a13d37ed49ae20c52c82dbee4f28 Teacher.msi
I just don’t understand because I deployed computer last week and every snapin was fine…

Tom Elliott · May 3, 2016, 2:59 PM

@Matthieu-Jacquart What I mean, you cannot use md5sum. We use sha512sum what’s the sha512sum of the snapin?

Matthieu Jacquart · May 3, 2016, 2:59 PM

@Tom-Elliott I don’t know how to get this ^^

Tom Elliott · May 3, 2016, 3:00 PM

@Matthieu-Jacquart The same way you did md5sum.

sha512sum /opt/fog/snapins/Teacher.msi

Matthieu Jacquart · May 3, 2016, 3:01 PM

@Tom-Elliott oh…

root@FOG:/opt/fog/snapins$ sha512sum Teacher.msi
8f33bafa3b5ddbc113ad1d99c64c00059f25dcfbd6442f60a02344511356d1aa32cc7229d9ae6f3cbab71d642141ea5ee8b5c85aa85fc5f92849de8280eb1e21 Teacher.msi

Tom Elliott · May 3, 2016, 3:16 PM

@Matthieu-Jacquart Do you use location plugin?

Matthieu Jacquart · May 3, 2016, 3:46 PM

@Tom-Elliott No

Joe Schmitt · May 3, 2016, 6:19 PM

For the record I have reverted v0.10.5’s ability to hash files larger than 2GB incase it was causing any part of this issue.

Matthieu Jacquart · May 4, 2016, 9:39 AM

I tried to delete one snapin and create it once again, and it’s ok.
But I didn’t want to delete and re-create all my snapins ^^

Tom Elliott · May 4, 2016, 9:55 AM

@Matthieu-Jacquart I don’t understand what you mean. You shouldn’t have to delete and recreate the snapins at all.

Matthieu Jacquart · May 4, 2016, 10:07 AM

@Tom-Elliott Yes, I agree !
But just for test, as previous snapin didn’t complete and fog.log show hash error, I just tried once to delete and create new snapin, and it was ok

Tom Elliott · May 4, 2016, 10:12 AM

@Matthieu-Jacquart That does make sense in that regard. Is this still happening though?

Matthieu Jacquart · May 4, 2016, 10:14 AM

@Tom-Elliott I tried on one snapin on one computer, and it’s ok.
But I still have several computers waiting for 2 or 3 snapin deployement, and it din’t progress…

Matthieu Jacquart · May 4, 2016, 1:43 PM

I upgrade Fog this morning, delete all active tasks (snapins) and it seems to be ok if I try to deploy single snapin…
To be continued, but I leave work for 4 days, have a good week-end !

Matthieu Jacquart · May 11, 2016, 10:25 AM

Once again :

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 11/05/2016 12:17 Client-Info Client Version: 0.10.6
 11/05/2016 12:17 Client-Info Client OS:      Windows
 11/05/2016 12:17 Client-Info Server Version: 7575
 11/05/2016 12:17 Middleware::Response Success
 11/05/2016 12:17 SnapinClient Snapin Found:
 11/05/2016 12:17 SnapinClient     ID: 591
 11/05/2016 12:17 SnapinClient     RunWith: 
 11/05/2016 12:17 SnapinClient     RunWithArgs: 
 11/05/2016 12:17 SnapinClient     Name: Avast
 11/05/2016 12:17 SnapinClient     File: avast_business_online.exe
 11/05/2016 12:17 SnapinClient     Created: 2016-05-11 12:02:28
 11/05/2016 12:17 SnapinClient     Args: 
 11/05/2016 12:17 SnapinClient     Action: 
 11/05/2016 12:17 Middleware::Communication Download: http://192.168.10.60/fog/service/snapins.file.php?mac=9C:B7:0D:CA:3F:8C|9C:B7:0D:CA:3F:8C|E8:40:F2:6A:51:CE|9C:B7:0D:CA:7B:B4&taskid=591
 11/05/2016 12:17 SnapinClient C:\Program Files (x86)\FOG\tmp\avast_business_online.exe
 11/05/2016 12:17 SnapinClient ERROR: Hash does not match
 11/05/2016 12:17 SnapinClient ERROR: --> Ideal: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>403 FORBIDDEN</TITLE>
</HEAD><BODY>
<H1>FORBIDDEN</H1>
<P>YOU DON'T HAVE PERMISSION TO ACCESS /FOG/STATUS/GETSNAPINHASH.PHP
ON THIS SERVER.<BR />
</P>
<HR>
<ADDRESS>APACHE/2.4.10 (DEBIAN) SERVER AT 192.168.10.60 PORT 80</ADDRESS>
</BODY></HTML>

 11/05/2016 12:17 SnapinClient ERROR: --> Actual: C3F2466D83DA8F5F766280FF739894F344EE657985C40FB8ACFB0B41772CCFBF76C0E6CFFDB5C52D0EF7FF0781A82A8E19EA82BBCD886513F9462D51ACA28C2C
 11/05/2016 12:17 Middleware::Communication URL: http://192.168.10.60/fog/service/snapins.checkin.php?taskid=591&exitcode=-1&mac=9C:B7:0D:CA:3F:8C|9C:B7:0D:CA:3F:8C|E8:40:F2:6A:51:CE|9C:B7:0D:CA:7B:B4&newService&json
------------------------------------------------------------------------------

root@FOG:/opt/fog/snapins$ sha512sum avast_business_online.exe
c3f2466d83da8f5f766280ff739894f344ee657985c40fb8acfb0b41772ccfbf76c0e6cffdb5c52d0ef7ff0781a82a8e19ea82bbcd886513f9462d51aca28c2c  avast_business_online.exe

Tom Elliott · May 11, 2016, 10:34 AM

@Matthieu-Jacquart And if you manually go to that page in the browser adding http://192.168.10.60/fog/status/getsnapinhash.php?filepath=/opt/fog/snapins/<yoursnapinfilehere>

Matthieu Jacquart · May 11, 2016, 10:37 AM

@Tom-Elliott If I go to http://192.168.10.60/fog/status/getsnapinhash.php?filepath=/opt/fog/snapins/avast_business_online.exe
I’ve got c3f2466d83da8f5f766280ff739894f344ee657985c40fb8acfb0b41772ccfbf76c0e6cffdb5c52d0ef7ff0781a82a8e19ea82bbcd886513f9462d51aca28c2c|5113288

Tom Elliott · May 11, 2016, 10:38 AM

@Matthieu-Jacquart And if you try to redeploy the snapin to the client?

Do you run firewalls that might be blocking a client from accessing the FOG webpages?

Snapins deployment problem... SVN 7452

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