Snapins deployment problem... SVN 7452

Matthieu Jacquart · May 4, 2016, 9:39 AM

I tried to delete one snapin and create it once again, and it’s ok.
But I didn’t want to delete and re-create all my snapins ^^

Tom Elliott · May 4, 2016, 9:55 AM

@Matthieu-Jacquart I don’t understand what you mean. You shouldn’t have to delete and recreate the snapins at all.

Matthieu Jacquart · May 4, 2016, 10:07 AM

@Tom-Elliott Yes, I agree !
But just for test, as previous snapin didn’t complete and fog.log show hash error, I just tried once to delete and create new snapin, and it was ok

Tom Elliott · May 4, 2016, 10:12 AM

@Matthieu-Jacquart That does make sense in that regard. Is this still happening though?

Matthieu Jacquart · May 4, 2016, 10:14 AM

@Tom-Elliott I tried on one snapin on one computer, and it’s ok.
But I still have several computers waiting for 2 or 3 snapin deployement, and it din’t progress…

Matthieu Jacquart · May 4, 2016, 1:43 PM

I upgrade Fog this morning, delete all active tasks (snapins) and it seems to be ok if I try to deploy single snapin…
To be continued, but I leave work for 4 days, have a good week-end !

Matthieu Jacquart · May 11, 2016, 10:25 AM

Once again :

------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 11/05/2016 12:17 Client-Info Client Version: 0.10.6
 11/05/2016 12:17 Client-Info Client OS:      Windows
 11/05/2016 12:17 Client-Info Server Version: 7575
 11/05/2016 12:17 Middleware::Response Success
 11/05/2016 12:17 SnapinClient Snapin Found:
 11/05/2016 12:17 SnapinClient     ID: 591
 11/05/2016 12:17 SnapinClient     RunWith: 
 11/05/2016 12:17 SnapinClient     RunWithArgs: 
 11/05/2016 12:17 SnapinClient     Name: Avast
 11/05/2016 12:17 SnapinClient     File: avast_business_online.exe
 11/05/2016 12:17 SnapinClient     Created: 2016-05-11 12:02:28
 11/05/2016 12:17 SnapinClient     Args: 
 11/05/2016 12:17 SnapinClient     Action: 
 11/05/2016 12:17 Middleware::Communication Download: http://192.168.10.60/fog/service/snapins.file.php?mac=9C:B7:0D:CA:3F:8C|9C:B7:0D:CA:3F:8C|E8:40:F2:6A:51:CE|9C:B7:0D:CA:7B:B4&taskid=591
 11/05/2016 12:17 SnapinClient C:\Program Files (x86)\FOG\tmp\avast_business_online.exe
 11/05/2016 12:17 SnapinClient ERROR: Hash does not match
 11/05/2016 12:17 SnapinClient ERROR: --> Ideal: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>403 FORBIDDEN</TITLE>
</HEAD><BODY>
<H1>FORBIDDEN</H1>
<P>YOU DON'T HAVE PERMISSION TO ACCESS /FOG/STATUS/GETSNAPINHASH.PHP
ON THIS SERVER.<BR />
</P>
<HR>
<ADDRESS>APACHE/2.4.10 (DEBIAN) SERVER AT 192.168.10.60 PORT 80</ADDRESS>
</BODY></HTML>

 11/05/2016 12:17 SnapinClient ERROR: --> Actual: C3F2466D83DA8F5F766280FF739894F344EE657985C40FB8ACFB0B41772CCFBF76C0E6CFFDB5C52D0EF7FF0781A82A8E19EA82BBCD886513F9462D51ACA28C2C
 11/05/2016 12:17 Middleware::Communication URL: http://192.168.10.60/fog/service/snapins.checkin.php?taskid=591&exitcode=-1&mac=9C:B7:0D:CA:3F:8C|9C:B7:0D:CA:3F:8C|E8:40:F2:6A:51:CE|9C:B7:0D:CA:7B:B4&newService&json
------------------------------------------------------------------------------

root@FOG:/opt/fog/snapins$ sha512sum avast_business_online.exe
c3f2466d83da8f5f766280ff739894f344ee657985c40fb8acfb0b41772ccfbf76c0e6cffdb5c52d0ef7ff0781a82a8e19ea82bbcd886513f9462d51aca28c2c  avast_business_online.exe

Tom Elliott · May 11, 2016, 10:34 AM

@Matthieu-Jacquart And if you manually go to that page in the browser adding http://192.168.10.60/fog/status/getsnapinhash.php?filepath=/opt/fog/snapins/<yoursnapinfilehere>

Matthieu Jacquart · May 11, 2016, 10:37 AM

@Tom-Elliott If I go to http://192.168.10.60/fog/status/getsnapinhash.php?filepath=/opt/fog/snapins/avast_business_online.exe
I’ve got c3f2466d83da8f5f766280ff739894f344ee657985c40fb8acfb0b41772ccfbf76c0e6cffdb5c52d0ef7ff0781a82a8e19ea82bbcd886513f9462d51aca28c2c|5113288

Tom Elliott · May 11, 2016, 10:38 AM

@Matthieu-Jacquart And if you try to redeploy the snapin to the client?

Do you run firewalls that might be blocking a client from accessing the FOG webpages?

Matthieu Jacquart · May 11, 2016, 11:54 AM

@Tom-Elliott ok it works if I deploy single snapin
Windows firewall is disabled

Tom Elliott · May 11, 2016, 11:55 AM

Can you update to the latest? I think the issue is it wasn’t returning any data with the new client as it makes the calls to checkin and download the files.

Matthieu Jacquart · May 11, 2016, 11:56 AM

@Tom-Elliott ok I’ll update.
I have 2 more pc to deploy tomorrow, I’ll give you the result

Matthieu Jacquart · May 11, 2016, 4:05 PM

@Tom-Elliott Test on another computer (Win 7)

------------------------------------------------------------------------------
--------------------------------Authentication--------------------------------
------------------------------------------------------------------------------
 11/05/2016 17:57 Client-Info Version: 0.10.6
 11/05/2016 17:57 Client-Info OS:      Windows
 11/05/2016 17:57 Middleware::Authentication Waiting for authentication timeout to pass
 11/05/2016 17:57 Middleware::Communication Download: http://192.168.10.60/fog/management/other/ssl/srvpublic.crt
 11/05/2016 17:58 Data::RSA FOG Server CA cert found
 11/05/2016 17:58 Middleware::Authentication Cert OK
 11/05/2016 17:58 Middleware::Communication POST URL: http://192.168.10.60/fog/management/index.php?sub=requestClientInfo&authorize&newService
 11/05/2016 17:58 Middleware::Response Success
 11/05/2016 17:58 Middleware::Authentication Authenticated


 11/05/2016 17:58 Bus Registering ParseBus in channel Power
 11/05/2016 17:58 Middleware::Communication URL: http://192.168.10.60/fog/management/index.php?sub=requestClientInfo&mac=E8:40:F2:0B:E9:0E&newService&json
 11/05/2016 17:58 Middleware::Response ERROR: Could not parse data
 11/05/2016 17:58 Middleware::Response ERROR: Unexpected character encountered while parsing value: #. Path '', line 0, position 0.
 11/05/2016 17:58 Middleware::Communication URL: http://192.168.10.60/fog/service/getversion.php?clientver&newService&json
 11/05/2016 17:58 Middleware::Communication URL: http://192.168.10.60/fog/service/getversion.php?newService&json
 11/05/2016 17:58 Service ERROR: Unable to get cycle data
 11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 11/05/2016 17:58 Middleware::Response Success

------------------------------------------------------------------------------
---------------------------------ClientUpdater--------------------------------
------------------------------------------------------------------------------
 11/05/2016 17:58 Client-Info Client Version: 0.10.6
 11/05/2016 17:58 Client-Info Client OS:      Windows
 11/05/2016 17:58 Client-Info Server Version: 
 11/05/2016 17:58 Middleware::Response ERROR: Unable to get subsection
 11/05/2016 17:58 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 11/05/2016 17:58 Service ERROR: Unable to run module
 11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
------------------------------------------------------------------------------


------------------------------------------------------------------------------
----------------------------------TaskReboot----------------------------------
------------------------------------------------------------------------------
 11/05/2016 17:58 Client-Info Client Version: 0.10.6
 11/05/2016 17:58 Client-Info Client OS:      Windows
 11/05/2016 17:58 Client-Info Server Version: 
 11/05/2016 17:58 Middleware::Response ERROR: Unable to get subsection
 11/05/2016 17:58 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 11/05/2016 17:58 Service ERROR: Unable to run module
 11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
------------------------------------------------------------------------------


------------------------------------------------------------------------------
--------------------------------HostnameChanger-------------------------------
------------------------------------------------------------------------------
 11/05/2016 17:58 Client-Info Client Version: 0.10.6
 11/05/2016 17:58 Client-Info Client OS:      Windows
 11/05/2016 17:58 Client-Info Server Version: 
 11/05/2016 17:58 Middleware::Response ERROR: Unable to get subsection
 11/05/2016 17:58 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 11/05/2016 17:58 Service ERROR: Unable to run module
 11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
------------------------------------------------------------------------------


------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 11/05/2016 17:58 Client-Info Client Version: 0.10.6
 11/05/2016 17:58 Client-Info Client OS:      Windows
 11/05/2016 17:58 Client-Info Server Version: 
 11/05/2016 17:58 Middleware::Response ERROR: Unable to get subsection
 11/05/2016 17:58 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 11/05/2016 17:58 Service ERROR: Unable to run module
 11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
------------------------------------------------------------------------------


------------------------------------------------------------------------------
--------------------------------PrinterManager--------------------------------
------------------------------------------------------------------------------
 11/05/2016 17:58 Client-Info Client Version: 0.10.6
 11/05/2016 17:58 Client-Info Client OS:      Windows
 11/05/2016 17:58 Client-Info Server Version: 
 11/05/2016 17:58 Middleware::Response ERROR: Unable to get subsection
 11/05/2016 17:58 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
 11/05/2016 17:58 Service ERROR: Unable to run module
 11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
------------------------------------------------------------------------------

Joe Schmitt · May 11, 2016, 4:11 PM

Server is leaking old traffic format into 0.10.0+ traffic. @Tom-Elliott. As for your hashes not equaling, I have seen this before. When downloading a snapin if the FTP credentials are bad the server will print an error message to the file instead of throwing a 500 error. I’d consider checking your credentials. @Tom-Elliott you may want to consider throwing a 500 error instead for this scenario (even if it isn’t what he is having) as it makes the logs more useful in debugging.

Tom Elliott · May 11, 2016, 5:01 PM

@Jbob Throwing 500 is done as a protocol system (hence the 403 error’s too.). I don’t get any control over what’s sent as the error message unfortunately.

Tom Elliott · May 11, 2016, 5:01 PM

Found the issue with the object reference and corrected now in trunk again.

Matthieu Jacquart · May 12, 2016, 6:16 AM

@Tom-Elliott Everything seems fine, thanks

Snapins deployment problem... SVN 7452

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