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    Snapins deployment problem... SVN 7452

    Scheduled Pinned Locked Moved Solved
    Bug Reports
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    • Matthieu JacquartM
      Matthieu Jacquart
      last edited by

      Hi,

      I’ve just deployed 2 computers, and same issue on both : image deployement is ok, but snapin won’t complete (like this from hours)
      0_1462284044960_Capture.JPG

      If I cancel one snapin, it re-appears some minutes later !

      In fog.log, error hash does not match

      ------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 03/05/2016 16:00 Client-Info Client Version: 0.10.3
 03/05/2016 16:00 Client-Info Client OS:      Windows
 03/05/2016 16:00 Client-Info Server Version: 7452
 03/05/2016 16:00 Middleware::Response Success
 03/05/2016 16:00 SnapinClient Snapin Found:
 03/05/2016 16:00 SnapinClient     ID: 559
 03/05/2016 16:00 SnapinClient     RunWith: msiexec.exe
 03/05/2016 16:00 SnapinClient     RunWithArgs: /i
 03/05/2016 16:00 SnapinClient     Name: LanSchool Prof 163
 03/05/2016 16:00 SnapinClient     File: Teacher.msi
 03/05/2016 16:00 SnapinClient     Created: 2016-05-03 10:16:23
 03/05/2016 16:00 SnapinClient     Args: /qn CHANNEL=163 ADVANCED_OPTIONS=1 STEALTH_MODE=1 LCS=192.168.10.57
 03/05/2016 16:00 SnapinClient     Action: 
 03/05/2016 16:00 Middleware::Communication Download: http://192.168.10.60/fog/service/snapins.file.php?mac=E8:40:F2:D1:C5:11&taskid=559
 03/05/2016 16:00 SnapinClient C:\Program Files (x86)\FOG\tmp\Teacher.msi
 03/05/2016 16:00 SnapinClient ERROR: Hash does not match
 03/05/2016 16:00 SnapinClient ERROR: --> Ideal: F82239B44586CF54FA794E145EDE3E77900050CB288360540B773E001A1A7742B83A5A9BA601188F230E093B3DBC4E8A07682B348F6FBB7921519202D637B5D8
 03/05/2016 16:00 SnapinClient ERROR: --> Actual: 2230F4C87D44C95B58695F9466C5265B219101CB939E6DC6CD490DB18657B404930DC2CCCB5EA380D5F282A7670F6A7565321FF89268DE7F7364C4F9753B40D8

      ------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 03/05/2016 13:32 Client-Info Client Version: 0.10.3
 03/05/2016 13:32 Client-Info Client OS:      Windows
 03/05/2016 13:32 Client-Info Server Version: 7452
 03/05/2016 13:32 Middleware::Response Success
 03/05/2016 13:32 SnapinClient Snapin Found:
 03/05/2016 13:32 SnapinClient     ID: 560
 03/05/2016 13:32 SnapinClient     RunWith: 
 03/05/2016 13:32 SnapinClient     RunWithArgs: 
 03/05/2016 13:32 SnapinClient     Name: WAPT
 03/05/2016 13:32 SnapinClient     File: waptagent.exe
 03/05/2016 13:32 SnapinClient     Created: 2016-05-03 10:16:23
 03/05/2016 13:32 SnapinClient     Args: /verysilent
 03/05/2016 13:32 SnapinClient     Action: 
 03/05/2016 13:32 Middleware::Communication Download: http://192.168.10.60/fog/service/snapins.file.php?mac=E8:40:F2:D1:C5:11&taskid=560
 03/05/2016 13:32 SnapinClient C:\Program Files (x86)\FOG\tmp\waptagent.exe
 03/05/2016 13:32 SnapinClient ERROR: Hash does not match
 03/05/2016 13:32 SnapinClient ERROR: --> Ideal: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>403 FORBIDDEN</TITLE>
</HEAD><BODY>
<H1>FORBIDDEN</H1>
<P>YOU DON'T HAVE PERMISSION TO ACCESS /FOG/STATUS/GETSNAPINHASH.PHP
ON THIS SERVER.<BR />
</P>
<HR>
<ADDRESS>APACHE/2.4.10 (DEBIAN) SERVER AT 192.168.10.60 PORT 80</ADDRESS>
</BODY></HTML>

 03/05/2016 13:32 SnapinClient ERROR: --> Actual: 62D87A27EFD18CFC95CBC8BA0B0B5802B297B0D9E1E834716B3261233461D9F0F8D4FE8320F441521B437DA4E26E0249EE1C84AA88ED4DB3EE33DAFA492C1792
------------------------------------------------------------------------------

      Thanks
      Matthieu

      Fog 1.5.9.138
      Debian 11
      Vmware ESXi

      1 Reply Last reply Reply Quote 0
      • Tom ElliottT
        Tom Elliott
        last edited by Tom Elliott

        What’s the actual hash of the file as it exists on the server? We use sha512sum I believe.

        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

        Matthieu JacquartM 1 Reply Last reply Reply Quote 0
        • Matthieu JacquartM
          Matthieu Jacquart @Tom Elliott
          last edited by Matthieu Jacquart

          @Tom-Elliott
          root@FOG:/opt/fog/snapins$ md5sum Teacher.msi
          0b57a13d37ed49ae20c52c82dbee4f28 Teacher.msi
          I just don’t understand because I deployed computer last week and every snapin was fine…

          Fog 1.5.9.138
          Debian 11
          Vmware ESXi

          Tom ElliottT 1 Reply Last reply Reply Quote 0
          • Tom ElliottT
            Tom Elliott @Matthieu Jacquart
            last edited by

            @Matthieu-Jacquart What I mean, you cannot use md5sum. We use sha512sum what’s the sha512sum of the snapin?

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

            Matthieu JacquartM 1 Reply Last reply Reply Quote 0
            • Matthieu JacquartM
              Matthieu Jacquart @Tom Elliott
              last edited by

              @Tom-Elliott I don’t know how to get this ^^

              Fog 1.5.9.138
              Debian 11
              Vmware ESXi

              Tom ElliottT 1 Reply Last reply Reply Quote 0
              • Tom ElliottT
                Tom Elliott @Matthieu Jacquart
                last edited by

                @Matthieu-Jacquart The same way you did md5sum.

                sha512sum /opt/fog/snapins/Teacher.msi

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                • Matthieu JacquartM
                  Matthieu Jacquart @Tom Elliott
                  last edited by

                  @Tom-Elliott oh…

                  root@FOG:/opt/fog/snapins$ sha512sum Teacher.msi
                  8f33bafa3b5ddbc113ad1d99c64c00059f25dcfbd6442f60a02344511356d1aa32cc7229d9ae6f3cbab71d642141ea5ee8b5c85aa85fc5f92849de8280eb1e21 Teacher.msi

                  Fog 1.5.9.138
                  Debian 11
                  Vmware ESXi

                  Tom ElliottT 1 Reply Last reply Reply Quote 0
                  • Tom ElliottT
                    Tom Elliott @Matthieu Jacquart
                    last edited by

                    @Matthieu-Jacquart Do you use location plugin?

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                    • Matthieu JacquartM
                      Matthieu Jacquart @Tom Elliott
                      last edited by

                      @Tom-Elliott No 😉

                      Fog 1.5.9.138
                      Debian 11
                      Vmware ESXi

                      1 Reply Last reply Reply Quote 0
                      • J
                        Joe Schmitt Senior Developer
                        last edited by

                        For the record I have reverted v0.10.5’s ability to hash files larger than 2GB incase it was causing any part of this issue.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                        1 Reply Last reply Reply Quote 0
                        • Matthieu JacquartM
                          Matthieu Jacquart
                          last edited by

                          I tried to delete one snapin and create it once again, and it’s ok.
                          But I didn’t want to delete and re-create all my snapins ^^

                          Fog 1.5.9.138
                          Debian 11
                          Vmware ESXi

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @Matthieu Jacquart
                            last edited by

                            @Matthieu-Jacquart I don’t understand what you mean. You shouldn’t have to delete and recreate the snapins at all.

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                            • Matthieu JacquartM
                              Matthieu Jacquart @Tom Elliott
                              last edited by

                              @Tom-Elliott Yes, I agree !
                              But just for test, as previous snapin didn’t complete and fog.log show hash error, I just tried once to delete and create new snapin, and it was ok 😉

                              Fog 1.5.9.138
                              Debian 11
                              Vmware ESXi

                              Tom ElliottT 1 Reply Last reply Reply Quote 0
                              • Tom ElliottT
                                Tom Elliott @Matthieu Jacquart
                                last edited by

                                @Matthieu-Jacquart That does make sense in that regard. Is this still happening though?

                                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                                • Matthieu JacquartM
                                  Matthieu Jacquart @Tom Elliott
                                  last edited by

                                  @Tom-Elliott I tried on one snapin on one computer, and it’s ok.
                                  But I still have several computers waiting for 2 or 3 snapin deployement, and it din’t progress…

                                  Fog 1.5.9.138
                                  Debian 11
                                  Vmware ESXi

                                  1 Reply Last reply Reply Quote 0
                                  • Matthieu JacquartM
                                    Matthieu Jacquart
                                    last edited by

                                    I upgrade Fog this morning, delete all active tasks (snapins) and it seems to be ok if I try to deploy single snapin…
                                    To be continued, but I leave work for 4 days, have a good week-end !

                                    Fog 1.5.9.138
                                    Debian 11
                                    Vmware ESXi

                                    1 Reply Last reply Reply Quote 0
                                    • Matthieu JacquartM
                                      Matthieu Jacquart
                                      last edited by

                                      Once again :

                                      ------------------------------------------------------------------------------
---------------------------------SnapinClient---------------------------------
------------------------------------------------------------------------------
 11/05/2016 12:17 Client-Info Client Version: 0.10.6
 11/05/2016 12:17 Client-Info Client OS:      Windows
 11/05/2016 12:17 Client-Info Server Version: 7575
 11/05/2016 12:17 Middleware::Response Success
 11/05/2016 12:17 SnapinClient Snapin Found:
 11/05/2016 12:17 SnapinClient     ID: 591
 11/05/2016 12:17 SnapinClient     RunWith: 
 11/05/2016 12:17 SnapinClient     RunWithArgs: 
 11/05/2016 12:17 SnapinClient     Name: Avast
 11/05/2016 12:17 SnapinClient     File: avast_business_online.exe
 11/05/2016 12:17 SnapinClient     Created: 2016-05-11 12:02:28
 11/05/2016 12:17 SnapinClient     Args: 
 11/05/2016 12:17 SnapinClient     Action: 
 11/05/2016 12:17 Middleware::Communication Download: http://192.168.10.60/fog/service/snapins.file.php?mac=9C:B7:0D:CA:3F:8C|9C:B7:0D:CA:3F:8C|E8:40:F2:6A:51:CE|9C:B7:0D:CA:7B:B4&taskid=591
 11/05/2016 12:17 SnapinClient C:\Program Files (x86)\FOG\tmp\avast_business_online.exe
 11/05/2016 12:17 SnapinClient ERROR: Hash does not match
 11/05/2016 12:17 SnapinClient ERROR: --> Ideal: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>403 FORBIDDEN</TITLE>
</HEAD><BODY>
<H1>FORBIDDEN</H1>
<P>YOU DON'T HAVE PERMISSION TO ACCESS /FOG/STATUS/GETSNAPINHASH.PHP
ON THIS SERVER.<BR />
</P>
<HR>
<ADDRESS>APACHE/2.4.10 (DEBIAN) SERVER AT 192.168.10.60 PORT 80</ADDRESS>
</BODY></HTML>

 11/05/2016 12:17 SnapinClient ERROR: --> Actual: C3F2466D83DA8F5F766280FF739894F344EE657985C40FB8ACFB0B41772CCFBF76C0E6CFFDB5C52D0EF7FF0781A82A8E19EA82BBCD886513F9462D51ACA28C2C
 11/05/2016 12:17 Middleware::Communication URL: http://192.168.10.60/fog/service/snapins.checkin.php?taskid=591&exitcode=-1&mac=9C:B7:0D:CA:3F:8C|9C:B7:0D:CA:3F:8C|E8:40:F2:6A:51:CE|9C:B7:0D:CA:7B:B4&newService&json
------------------------------------------------------------------------------

                                      root@FOG:/opt/fog/snapins$ sha512sum avast_business_online.exe
c3f2466d83da8f5f766280ff739894f344ee657985c40fb8acfb0b41772ccfbf76c0e6cffdb5c52d0ef7ff0781a82a8e19ea82bbcd886513f9462d51aca28c2c  avast_business_online.exe

                                      Fog 1.5.9.138
                                      Debian 11
                                      Vmware ESXi

                                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                                      • Tom ElliottT
                                        Tom Elliott @Matthieu Jacquart
                                        last edited by

                                        @Matthieu-Jacquart And if you manually go to that page in the browser adding http://192.168.10.60/fog/status/getsnapinhash.php?filepath=/opt/fog/snapins/<yoursnapinfilehere>

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                                        • Matthieu JacquartM
                                          Matthieu Jacquart @Tom Elliott
                                          last edited by

                                          @Tom-Elliott If I go to http://192.168.10.60/fog/status/getsnapinhash.php?filepath=/opt/fog/snapins/avast_business_online.exe
                                          I’ve got c3f2466d83da8f5f766280ff739894f344ee657985c40fb8acfb0b41772ccfbf76c0e6cffdb5c52d0ef7ff0781a82a8e19ea82bbcd886513f9462d51aca28c2c|5113288

                                          Fog 1.5.9.138
                                          Debian 11
                                          Vmware ESXi

                                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                                          • Tom ElliottT
                                            Tom Elliott @Matthieu Jacquart
                                            last edited by

                                            @Matthieu-Jacquart And if you try to redeploy the snapin to the client?

                                            Do you run firewalls that might be blocking a client from accessing the FOG webpages?

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                            Matthieu JacquartM 1 Reply Last reply Reply Quote 0
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