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    Snapins deployment problem... SVN 7452

    Scheduled Pinned Locked Moved Solved
    Bug Reports
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    • Tom ElliottT
      Tom Elliott @Matthieu Jacquart
      last edited by

      @Matthieu-Jacquart The same way you did md5sum.

      sha512sum /opt/fog/snapins/Teacher.msi

      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      Matthieu JacquartM 1 Reply Last reply Reply Quote 0
      • Matthieu JacquartM
        Matthieu Jacquart @Tom Elliott
        last edited by

        @Tom-Elliott oh…

        root@FOG:/opt/fog/snapins$ sha512sum Teacher.msi
        8f33bafa3b5ddbc113ad1d99c64c00059f25dcfbd6442f60a02344511356d1aa32cc7229d9ae6f3cbab71d642141ea5ee8b5c85aa85fc5f92849de8280eb1e21 Teacher.msi

        Fog 1.5.9.138
        Debian 11
        Vmware ESXi

        Tom ElliottT 1 Reply Last reply Reply Quote 0
        • Tom ElliottT
          Tom Elliott @Matthieu Jacquart
          last edited by

          @Matthieu-Jacquart Do you use location plugin?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          Matthieu JacquartM 1 Reply Last reply Reply Quote 0
          • Matthieu JacquartM
            Matthieu Jacquart @Tom Elliott
            last edited by

            @Tom-Elliott No 😉

            Fog 1.5.9.138
            Debian 11
            Vmware ESXi

            1 Reply Last reply Reply Quote 0
            • J
              Joe Schmitt Senior Developer
              last edited by

              For the record I have reverted v0.10.5’s ability to hash files larger than 2GB incase it was causing any part of this issue.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              1 Reply Last reply Reply Quote 0
              • Matthieu JacquartM
                Matthieu Jacquart
                last edited by

                I tried to delete one snapin and create it once again, and it’s ok.
                But I didn’t want to delete and re-create all my snapins ^^

                Fog 1.5.9.138
                Debian 11
                Vmware ESXi

                Tom ElliottT 1 Reply Last reply Reply Quote 0
                • Tom ElliottT
                  Tom Elliott @Matthieu Jacquart
                  last edited by

                  @Matthieu-Jacquart I don’t understand what you mean. You shouldn’t have to delete and recreate the snapins at all.

                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                  • Matthieu JacquartM
                    Matthieu Jacquart @Tom Elliott
                    last edited by

                    @Tom-Elliott Yes, I agree !
                    But just for test, as previous snapin didn’t complete and fog.log show hash error, I just tried once to delete and create new snapin, and it was ok 😉

                    Fog 1.5.9.138
                    Debian 11
                    Vmware ESXi

                    Tom ElliottT 1 Reply Last reply Reply Quote 0
                    • Tom ElliottT
                      Tom Elliott @Matthieu Jacquart
                      last edited by

                      @Matthieu-Jacquart That does make sense in that regard. Is this still happening though?

                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                      • Matthieu JacquartM
                        Matthieu Jacquart @Tom Elliott
                        last edited by

                        @Tom-Elliott I tried on one snapin on one computer, and it’s ok.
                        But I still have several computers waiting for 2 or 3 snapin deployement, and it din’t progress…

                        Fog 1.5.9.138
                        Debian 11
                        Vmware ESXi

                        1 Reply Last reply Reply Quote 0
                        • Matthieu JacquartM
                          Matthieu Jacquart
                          last edited by

                          I upgrade Fog this morning, delete all active tasks (snapins) and it seems to be ok if I try to deploy single snapin…
                          To be continued, but I leave work for 4 days, have a good week-end !

                          Fog 1.5.9.138
                          Debian 11
                          Vmware ESXi

                          1 Reply Last reply Reply Quote 0
                          • Matthieu JacquartM
                            Matthieu Jacquart
                            last edited by

                            Once again :

                            ------------------------------------------------------------------------------
                            ---------------------------------SnapinClient---------------------------------
                            ------------------------------------------------------------------------------
                             11/05/2016 12:17 Client-Info Client Version: 0.10.6
                             11/05/2016 12:17 Client-Info Client OS:      Windows
                             11/05/2016 12:17 Client-Info Server Version: 7575
                             11/05/2016 12:17 Middleware::Response Success
                             11/05/2016 12:17 SnapinClient Snapin Found:
                             11/05/2016 12:17 SnapinClient     ID: 591
                             11/05/2016 12:17 SnapinClient     RunWith: 
                             11/05/2016 12:17 SnapinClient     RunWithArgs: 
                             11/05/2016 12:17 SnapinClient     Name: Avast
                             11/05/2016 12:17 SnapinClient     File: avast_business_online.exe
                             11/05/2016 12:17 SnapinClient     Created: 2016-05-11 12:02:28
                             11/05/2016 12:17 SnapinClient     Args: 
                             11/05/2016 12:17 SnapinClient     Action: 
                             11/05/2016 12:17 Middleware::Communication Download: http://192.168.10.60/fog/service/snapins.file.php?mac=9C:B7:0D:CA:3F:8C|9C:B7:0D:CA:3F:8C|E8:40:F2:6A:51:CE|9C:B7:0D:CA:7B:B4&taskid=591
                             11/05/2016 12:17 SnapinClient C:\Program Files (x86)\FOG\tmp\avast_business_online.exe
                             11/05/2016 12:17 SnapinClient ERROR: Hash does not match
                             11/05/2016 12:17 SnapinClient ERROR: --> Ideal: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
                            <HTML><HEAD>
                            <TITLE>403 FORBIDDEN</TITLE>
                            </HEAD><BODY>
                            <H1>FORBIDDEN</H1>
                            <P>YOU DON'T HAVE PERMISSION TO ACCESS /FOG/STATUS/GETSNAPINHASH.PHP
                            ON THIS SERVER.<BR />
                            </P>
                            <HR>
                            <ADDRESS>APACHE/2.4.10 (DEBIAN) SERVER AT 192.168.10.60 PORT 80</ADDRESS>
                            </BODY></HTML>
                            
                             11/05/2016 12:17 SnapinClient ERROR: --> Actual: C3F2466D83DA8F5F766280FF739894F344EE657985C40FB8ACFB0B41772CCFBF76C0E6CFFDB5C52D0EF7FF0781A82A8E19EA82BBCD886513F9462D51ACA28C2C
                             11/05/2016 12:17 Middleware::Communication URL: http://192.168.10.60/fog/service/snapins.checkin.php?taskid=591&exitcode=-1&mac=9C:B7:0D:CA:3F:8C|9C:B7:0D:CA:3F:8C|E8:40:F2:6A:51:CE|9C:B7:0D:CA:7B:B4&newService&json
                            ------------------------------------------------------------------------------
                            
                            root@FOG:/opt/fog/snapins$ sha512sum avast_business_online.exe
                            c3f2466d83da8f5f766280ff739894f344ee657985c40fb8acfb0b41772ccfbf76c0e6cffdb5c52d0ef7ff0781a82a8e19ea82bbcd886513f9462d51aca28c2c  avast_business_online.exe
                            

                            Fog 1.5.9.138
                            Debian 11
                            Vmware ESXi

                            Tom ElliottT 1 Reply Last reply Reply Quote 0
                            • Tom ElliottT
                              Tom Elliott @Matthieu Jacquart
                              last edited by

                              @Matthieu-Jacquart And if you manually go to that page in the browser adding http://192.168.10.60/fog/status/getsnapinhash.php?filepath=/opt/fog/snapins/<yoursnapinfilehere>

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                              Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                              • Matthieu JacquartM
                                Matthieu Jacquart @Tom Elliott
                                last edited by

                                @Tom-Elliott If I go to http://192.168.10.60/fog/status/getsnapinhash.php?filepath=/opt/fog/snapins/avast_business_online.exe
                                I’ve got c3f2466d83da8f5f766280ff739894f344ee657985c40fb8acfb0b41772ccfbf76c0e6cffdb5c52d0ef7ff0781a82a8e19ea82bbcd886513f9462d51aca28c2c|5113288

                                Fog 1.5.9.138
                                Debian 11
                                Vmware ESXi

                                Tom ElliottT 1 Reply Last reply Reply Quote 0
                                • Tom ElliottT
                                  Tom Elliott @Matthieu Jacquart
                                  last edited by

                                  @Matthieu-Jacquart And if you try to redeploy the snapin to the client?

                                  Do you run firewalls that might be blocking a client from accessing the FOG webpages?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                  Matthieu JacquartM 1 Reply Last reply Reply Quote 0
                                  • Matthieu JacquartM
                                    Matthieu Jacquart @Tom Elliott
                                    last edited by

                                    @Tom-Elliott ok it works if I deploy single snapin
                                    Windows firewall is disabled

                                    Fog 1.5.9.138
                                    Debian 11
                                    Vmware ESXi

                                    1 Reply Last reply Reply Quote 0
                                    • Tom ElliottT
                                      Tom Elliott
                                      last edited by

                                      Can you update to the latest? I think the issue is it wasn’t returning any data with the new client as it makes the calls to checkin and download the files.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                      Matthieu JacquartM 2 Replies Last reply Reply Quote 0
                                      • Matthieu JacquartM
                                        Matthieu Jacquart @Tom Elliott
                                        last edited by

                                        @Tom-Elliott ok I’ll update.
                                        I have 2 more pc to deploy tomorrow, I’ll give you the result 😉

                                        Fog 1.5.9.138
                                        Debian 11
                                        Vmware ESXi

                                        1 Reply Last reply Reply Quote 0
                                        • Matthieu JacquartM
                                          Matthieu Jacquart @Tom Elliott
                                          last edited by

                                          @Tom-Elliott Test on another computer (Win 7)

                                          ------------------------------------------------------------------------------
                                          --------------------------------Authentication--------------------------------
                                          ------------------------------------------------------------------------------
                                           11/05/2016 17:57 Client-Info Version: 0.10.6
                                           11/05/2016 17:57 Client-Info OS:      Windows
                                           11/05/2016 17:57 Middleware::Authentication Waiting for authentication timeout to pass
                                           11/05/2016 17:57 Middleware::Communication Download: http://192.168.10.60/fog/management/other/ssl/srvpublic.crt
                                           11/05/2016 17:58 Data::RSA FOG Server CA cert found
                                           11/05/2016 17:58 Middleware::Authentication Cert OK
                                           11/05/2016 17:58 Middleware::Communication POST URL: http://192.168.10.60/fog/management/index.php?sub=requestClientInfo&authorize&newService
                                           11/05/2016 17:58 Middleware::Response Success
                                           11/05/2016 17:58 Middleware::Authentication Authenticated
                                          
                                          
                                           11/05/2016 17:58 Bus Registering ParseBus in channel Power
                                           11/05/2016 17:58 Middleware::Communication URL: http://192.168.10.60/fog/management/index.php?sub=requestClientInfo&mac=E8:40:F2:0B:E9:0E&newService&json
                                           11/05/2016 17:58 Middleware::Response ERROR: Could not parse data
                                           11/05/2016 17:58 Middleware::Response ERROR: Unexpected character encountered while parsing value: #. Path '', line 0, position 0.
                                           11/05/2016 17:58 Middleware::Communication URL: http://192.168.10.60/fog/service/getversion.php?clientver&newService&json
                                           11/05/2016 17:58 Middleware::Communication URL: http://192.168.10.60/fog/service/getversion.php?newService&json
                                           11/05/2016 17:58 Service ERROR: Unable to get cycle data
                                           11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                           11/05/2016 17:58 Middleware::Response Success
                                          
                                          ------------------------------------------------------------------------------
                                          ---------------------------------ClientUpdater--------------------------------
                                          ------------------------------------------------------------------------------
                                           11/05/2016 17:58 Client-Info Client Version: 0.10.6
                                           11/05/2016 17:58 Client-Info Client OS:      Windows
                                           11/05/2016 17:58 Client-Info Server Version: 
                                           11/05/2016 17:58 Middleware::Response ERROR: Unable to get subsection
                                           11/05/2016 17:58 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                           11/05/2016 17:58 Service ERROR: Unable to run module
                                           11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                          ------------------------------------------------------------------------------
                                          
                                          
                                          ------------------------------------------------------------------------------
                                          ----------------------------------TaskReboot----------------------------------
                                          ------------------------------------------------------------------------------
                                           11/05/2016 17:58 Client-Info Client Version: 0.10.6
                                           11/05/2016 17:58 Client-Info Client OS:      Windows
                                           11/05/2016 17:58 Client-Info Server Version: 
                                           11/05/2016 17:58 Middleware::Response ERROR: Unable to get subsection
                                           11/05/2016 17:58 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                           11/05/2016 17:58 Service ERROR: Unable to run module
                                           11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                          ------------------------------------------------------------------------------
                                          
                                          
                                          ------------------------------------------------------------------------------
                                          --------------------------------HostnameChanger-------------------------------
                                          ------------------------------------------------------------------------------
                                           11/05/2016 17:58 Client-Info Client Version: 0.10.6
                                           11/05/2016 17:58 Client-Info Client OS:      Windows
                                           11/05/2016 17:58 Client-Info Server Version: 
                                           11/05/2016 17:58 Middleware::Response ERROR: Unable to get subsection
                                           11/05/2016 17:58 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                           11/05/2016 17:58 Service ERROR: Unable to run module
                                           11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                          ------------------------------------------------------------------------------
                                          
                                          
                                          ------------------------------------------------------------------------------
                                          ---------------------------------SnapinClient---------------------------------
                                          ------------------------------------------------------------------------------
                                           11/05/2016 17:58 Client-Info Client Version: 0.10.6
                                           11/05/2016 17:58 Client-Info Client OS:      Windows
                                           11/05/2016 17:58 Client-Info Server Version: 
                                           11/05/2016 17:58 Middleware::Response ERROR: Unable to get subsection
                                           11/05/2016 17:58 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                           11/05/2016 17:58 Service ERROR: Unable to run module
                                           11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                          ------------------------------------------------------------------------------
                                          
                                          
                                          ------------------------------------------------------------------------------
                                          --------------------------------PrinterManager--------------------------------
                                          ------------------------------------------------------------------------------
                                           11/05/2016 17:58 Client-Info Client Version: 0.10.6
                                           11/05/2016 17:58 Client-Info Client OS:      Windows
                                           11/05/2016 17:58 Client-Info Server Version: 
                                           11/05/2016 17:58 Middleware::Response ERROR: Unable to get subsection
                                           11/05/2016 17:58 Middleware::Response ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                           11/05/2016 17:58 Service ERROR: Unable to run module
                                           11/05/2016 17:58 Service ERROR: La référence d'objet n'est pas définie à une instance d'un objet.
                                          ------------------------------------------------------------------------------
                                          

                                          Fog 1.5.9.138
                                          Debian 11
                                          Vmware ESXi

                                          1 Reply Last reply Reply Quote 0
                                          • J
                                            Joe Schmitt Senior Developer
                                            last edited by Joe Schmitt

                                            Server is leaking old traffic format into 0.10.0+ traffic. @Tom-Elliott. As for your hashes not equaling, I have seen this before. When downloading a snapin if the FTP credentials are bad the server will print an error message to the file instead of throwing a 500 error. I’d consider checking your credentials. @Tom-Elliott you may want to consider throwing a 500 error instead for this scenario (even if it isn’t what he is having) as it makes the logs more useful in debugging.

                                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                            Tom ElliottT 1 Reply Last reply Reply Quote 0
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