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    Solved Deploy problem with Optiplex 3020

    Hardware Compatibility
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    • P
      Pascal Gazaille last edited by

      Hi all,
      Everything was working well lately, but we have juste received a new batch of computer model Dell Optiplex 3020. We were able to deploy fog image on them before but not anymore.

      We are on fog svn 7386, I’ve update the kernel to the latest 4.5.1.

      The computer is able to do a full registration with no problem. After that I do a quick image and still everything is ok. The process does all what it’s supposed to do, by that I mean download and at the first restart I see a black screen and nothing else.

      Tried other image (That work on other computers) and still have a black screen with nothing else.

      Wayne Workman 1 Reply Last reply Reply Quote 0
      • S
        Sebastian Roth Moderator last edited by

        @Pascal-Gazaille Does this mean all the symptoms of not being able to deploy to the new disks disappeared?? Scratching my head… Will mark this solved for now anyway.

        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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          Pascal Gazaille @Sebastian Roth last edited by

          @Sebastian-Roth Hey, I’ve tried to copy the d1.mbr files but this didn’t work, don’t know if there where a right issue. Seing that my MBR files was not there, I’ve tried to reupload my 2 images that had the problem and now everything seems ok.

          Don’t know why the d1.mbr file disapeared from these 2 images on the first place.

          Thanks alot for all the debug, you guys are a great team!

          1 Reply Last reply Reply Quote 0
          • S
            Sebastian Roth Moderator last edited by Sebastian Roth

            @Pascal-Gazaille Sorry for the delays and that we still don’t have a solution to this. I just have too many things on my list right now. Trying hard to get it all done.
            Re-reading all the posts I am still not absolutely sure if I got it all right. Please help me.

            • The latest pictures you posted are showing an image you captured with an older version of FOG, correct?
            • If you do a new capture (be it resizable or non-resizable) it all works fine, correct?
            • It’s just that old image you need to be able to deploy to the new disks properly…?
            • What about the different HDs? Does the image still deploy properly (windows running afterwards) on one of the disks but not on the other?

            I took all the information you gave and put together a test image and test VM. Deploy went through without an issue and my partition table looks like there shouldn’t be any trouble. But as I don’t have exactly your data (rec.img.000, sys.img.000) my tests are only of limited value. But still I wonder what else could go wrong.

            Please do a debug deploy on the problem disk again. After it finishes you get back to the shell. Run fdisk -l /dev/sda and post the picture here.

            –> Read this first: <–
            Just right now I had an idea. Call me dumb but I really think it’s possible that it works on the “older” disks because they already have the proper MBR deployed on them. On the new disks the MBR is empty and as we see in the image listing there is no d1.mbr… Possibly it’s that simple. Wouldn’t be hard to fix, really. Get one of the PCs that you can deploy that image to properly. Do a debug upload and run the following commands (where x.x.x.x is your FOG server IP):

            mkdir /nfs
            mount -t nfs -o nolock x.x.x.x:/images/dev /nfs
            dd if=/dev/sda of=/nfs/d1.mbr bs=512 count=2048
            umount /nfs
            halt
            

            Now you need to move that MBR file into place (on the FOG server console run mv /images/dev/d1.mbr /images/TNI64/d1.mbr) and try deploying to a new disk again…

            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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            • P
              Pascal Gazaille @Sebastian Roth last edited by

              @Sebastian-Roth the problem comes with image single disk -resizable…

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              • S
                Sebastian Roth Moderator last edited by

                @Pascal-Gazaille Ok, thanks. Please give me a bit more time to try and recreate this on my test machine…

                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                P 1 Reply Last reply Reply Quote 0
                • P
                  Pascal Gazaille @Sebastian Roth last edited by

                  @Sebastian-Roth
                  0_1462808734468_Img_2.jpg

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator last edited by

                    @Pascal-Gazaille Well then please run cat /images/TNI64/d1.original.fstypes and cat /images/TNI64/d1.original.partitions

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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                    • P
                      Pascal Gazaille @Sebastian Roth last edited by

                      @Sebastian-Roth 0_1462806597667_IMG_1.jpg

                      cat /images/<image-name>/d1.fixed_size_partitions = 1
                      cat /images/<image-name>/d1.minimum.partitions = not working
                      cat /images/<image-name>/d1.partitions = not working

                      1 Reply Last reply Reply Quote 0
                      • S
                        Sebastian Roth Moderator last edited by Sebastian Roth

                        @Pascal-Gazaille Sorry, should have said that those commands I meant you to run on the FOG server! Note that you need to replace the <image-name> part with your actual image name!

                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                        1 Reply Last reply Reply Quote 0
                        • P
                          Pascal Gazaille @Sebastian Roth last edited by

                          @Sebastian-Roth Hi, I’ trying your commands and none of them works…I’m I missing something? I started the computer in “deploy - debug” like all other debug.

                          1 Reply Last reply Reply Quote 0
                          • S
                            Sebastian Roth Moderator last edited by Sebastian Roth

                            @Pascal-Gazaille Ok here is what I ran into re-reading it all and trying things out a bit:

                            • In one of your ealier posts it says Disklabel type: gpt and PowerPC PReP boot while we see Disklabel type: dos and HPFS/NTFS/exFAT. While I don’t say this is a problem I am still wondering when and how this got changed along the way. The two partition schemes are quite different from each other and will cause different behavior in FOG as well.
                            • I guess we need the image information as well to get an idea if and where things go wrong. Please post the output of ls -al /images/<image-name>, cat /images/<image-name>/d1.fixed_size_partitions, cat /images/<image-name>/d1.minimum.partitions and cat /images/<image-name>/d1.partitions here in the forum!

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                            P 2 Replies Last reply Reply Quote 0
                            • Wayne Workman
                              Wayne Workman last edited by

                              Bumping this

                              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                              Daily Clean Installation Results:
                              https://fogtesting.fogproject.us/
                              FOG Reporting:
                              https://fog-external-reporting-results.fogproject.us/

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                              • S
                                Sebastian Roth Moderator last edited by Sebastian Roth

                                @Pascal-Gazaille Thanks a lot for all the information and testing you did so far. I need to sit down and read through the whole thread again when I have a bit more time over the weekend.

                                Seeing the title of the post I am wondering if this has turned out a completely different issue, right? It’s the disk, right? Do you see the exact same issue if you put this “problem HDD” into a different computer? As well are you able to successfully deploy to a “good HDD” in the Optiplex 3020? You see I am trying to circle the issue…

                                Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                1 Reply Last reply Reply Quote 0
                                • P
                                  Pascal Gazaille @Wayne Workman last edited by

                                  @Wayne-Workman We already had an image with multiple partition image - all disk (not resizable) in our fog and yes this image has worked on the new HDD

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                                  • Wayne Workman
                                    Wayne Workman @Pascal Gazaille last edited by

                                    @Pascal-Gazaille said in Deploy problem with Optiplex 3020:

                                    @Wayne-Workman Tried imaging the hdd with a multiple partition image - all disk (not resizable) we use for our laptops and it’s working…

                                    For clarification, did the non-re sizable image deploy to the troublesome HDD?

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                    Daily Clean Installation Results:
                                    https://fogtesting.fogproject.us/
                                    FOG Reporting:
                                    https://fog-external-reporting-results.fogproject.us/

                                    P 1 Reply Last reply Reply Quote 0
                                    • Wayne Workman
                                      Wayne Workman @Pascal Gazaille last edited by Wayne Workman

                                      @Pascal-Gazaille huh… well, then this is a fog issue for sure! Notifying @Tom-Elliott and @Sebastian-Roth

                                      Also to be sure, please re-upload the image you want as non-resizable and try it!

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                      Daily Clean Installation Results:
                                      https://fogtesting.fogproject.us/
                                      FOG Reporting:
                                      https://fog-external-reporting-results.fogproject.us/

                                      1 Reply Last reply Reply Quote 0
                                      • P
                                        Pascal Gazaille @Wayne Workman last edited by

                                        @Wayne-Workman Tried imaging the hdd with a multiple partition image - all disk (not resizable) we use for our laptops and it’s working…

                                        Wayne Workman 2 Replies Last reply Reply Quote 0
                                        • Wayne Workman
                                          Wayne Workman @Pascal Gazaille last edited by

                                          @Pascal-Gazaille Lets wait and see what Sebastian says. He’s a pro with HDDs.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                          Daily Clean Installation Results:
                                          https://fogtesting.fogproject.us/
                                          FOG Reporting:
                                          https://fog-external-reporting-results.fogproject.us/

                                          1 Reply Last reply Reply Quote 0
                                          • P
                                            Pascal Gazaille @Wayne Workman last edited by

                                            @Wayne-Workman I’ve searched everywhere but did not find any firmware update or downgrade…

                                            Wayne Workman 1 Reply Last reply Reply Quote 0
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