Cannot Get Capture To Work (New Server)

nbuursma

@nbuursma The version you can see in the blue cloud on the web interface. Probably a number between five and six thousand. I doubt you see 1.2.0 in that cloud. Right?

Gotcha! Sorry guys, yep its 5927, thanks so much!

george1421

@nbuursma said:

@george1421 … soo…5927?

As Sebastian said, its best if you have problems to upgrade the latest trunk release. The trunk releases are really dynamic as the bugs are squashed. Your version can get stale in a matter of hours. But the more things people run into the better the quality of 1.3.0 stable will be when its released.

nbuursma

@george1421 said:

@nbuursma said:

@george1421 … soo…5927?

As Sebastian said, its best if you have problems to upgrade the latest trunk release. The trunk releases are really dynamic as the bugs are squashed.

Okay, so how do I do this? (Again, I’m a total noob), do I use this?

svn co https://svn.code.sf.net/p/freeghost/code/trunk FogDownload

svn co https://github.com/FOGProject/fogproject FogDownload

Will that get me the newest version?

george1421

@nbuursma Well since you are already on a trunk version what did you do to upgrade from 1.2.0 stable? Did you use svn or git?

If you use svn, just change into the trunk directory [FogDirectory] and key in svn up then run the installer again in the …/bin folder.

No worries on being a noob. We all were at one time or another. Just hang in there we’ll get this worked out.

nbuursma

@george1421 said:

@nbuursma Well since you are already on a trunk version what did you do to upgrade from 1.2.0 stable? Did you use svn or git?

If you use svn, just change into the trunk directory [FogDirectory] and key in svn up then run the installer again in the …/bin folder.

No worries on being a noob. We all were at one time or another. Just hang in there we’ll get this worked out.

Ugh. I hate feeling so usesless…

I"m gonna talk this out like a toddler - ha!

So I need to “svn up https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_1.2.0/” ?

That URL I have is the same one I used to install my server yesterday, and the readme I get when I browse says 1.2.0… do I not have the correct version URL?

george1421

@nbuursma no worries here.

Just change into the directory where you already ran the svn program and it downloaded the files to.

SO assuming if you ran this command to initially download the svn trunk.
svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

To upgrade to the latest release you need to do this

cd /opt/fog_trunk
svn up
cd /opt/fog_trunk/bin
./installfog.sh

Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

nbuursma

@george1421 said:

@nbuursma no worries here.

Just change into the directory where you already ran the svn program and it downloaded the files to.

SO assuming if you ran this command to initially download the svn trunk.
svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

To upgrade to the latest release you need to do this
cd /opt/fog_trunk
svn up
cd /opt/fog_trunk/bin
./installfog.sh
Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

Thank you guys, its running now…

@george1421 said:

@nbuursma no worries here.

Just change into the directory where you already ran the svn program and it downloaded the files to.

SO assuming if you ran this command to initially download the svn trunk.
svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

To upgrade to the latest release you need to do this
cd /opt/fog_trunk
svn up
cd /opt/fog_trunk/bin
./installfog.sh
Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

Well I’m updated and all my settings stayed - yay!

But I’m getting the same error - but with more information maybe?

http://imgur.com/QnoooBh

Thoughts?

george1421

OK now that you are at the latest release the devs can start to work on your issue.

george1421

To acquire / steal a post from Sebastian.

“Could you please run a debug session on this device (WebGUI -> Host -> Basic tasks -> Debug) and run lsblk from the command line of the target computer? What do you get?”

We were also focused on the fog version (important to know). What device are you trying to capture (make and model). Does this have a traditional hard drive, ssd, or m.2 SSD drive?

nbuursma

@george1421 said:

To acquire / steal a post from Sebastian.

“Could you please run a debug session on this device (WebGUI -> Host -> Basic tasks -> Debug) and run lsblk from the command line of the target computer? What do you get?”

We were also focused on the fog version (important to know). What device are you trying to capture (make and model). Does this have a traditional hard drive, ssd, or m.2 SSD drive?

I’ll run the task right now, as to the device - currently its a Lenovo X250 with a Samsung SSD 850 EVO 120GB HDD

nbuursma

@george1421 said:

To acquire / steal a post from Sebastian.

“Could you please run a debug session on this device (WebGUI -> Host -> Basic tasks -> Debug) and run lsblk from the command line of the target computer? What do you get?”

We were also focused on the fog version (important to know). What device are you trying to capture (make and model). Does this have a traditional hard drive, ssd, or m.2 SSD drive?

Okay I ran it:

http://imgur.com/tVVvEj7

nbuursma

Oh! Okay… hmm… it appears that the x250s have a small SSD built into them perhaps?

Would that not having any partitions on it throw off Fog?

george1421

@nbuursma OK, that is where lenovo is hiding all of that malware lol.

I think that should be a question for the @Developers but the structure of the drives /dev/sda (etc) should not trow off FOG. But that 14GB empty hard drive might.

Tom Elliott

@george1421 depends on how it is seen in the system.

If the SSD is the first drive, it may pose a problem.

george1421

@Tom-Elliott His link to the image has this built in lenovo hard drive as /dev/sdb, where his main SATA SSD is /dev/sda. But who knows what format or partition table it has on this 14GB drive, let alone the reason why it is there truly there.

Tom Elliott

@george1421 We get partitions based on the drive.

If this is a resizable image, then it should get the first device found (/dev/sda in this case).

george1421

@Tom-Elliott Interesting. Then if we look at this picture http://imgur.com/QnoooBh can we tell if sda or sdb is thowing the error. Its not quite clear. Its coming up with an unterminated string. According to the output of lsblk it should be working no problem.

nbuursma

@george1421 said:

@Tom-Elliott Interesting. Then if we look at this picture http://imgur.com/QnoooBh can we tell if sda or sdb is thowing the error. Its not quite clear. Its coming up with an unterminated string. According to the output of lsblk it should be working no problem.

Okay guys, I got pretty far on my own…

I figured the small SSD was the issue so I logged into windows - > disk management -> formatted it
Then I updated the host on the fog server so Host Primary Disk = /dev/sda
This seems to work, the partclone actually images the hard drive re-sizing as it goes… it still failed though at the end when it was updating the database.

Wayne Workman

@nbuursma Do you know how to do a debug upload?

It’d allow you to step through the imaging process - and when the error happens, you’ll have time to take a good-looking photo with a camera and upload here for us to see. You might find some other errors too that you didn’t notice before.

nbuursma

@Wayne-Workman said:

@nbuursma Do you know how to do a debug upload?

It’d allow you to step through the imaging process - and when the error happens, you’ll have time to take a good-looking photo with a camera and upload here for us to see. You might find some other errors too that you didn’t notice before.

I’m kicking one off now… its so weird, it literally goes through the entire capture process and then fails at updating the database.

I’ll update this more info after the debug capture.

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