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    Cannot Get Capture To Work (New Server)

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    FOG Problems
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    • S
      Sebastian Roth Moderator
      last edited by Sebastian Roth

      @nbuursma The version you can see in the blue cloud on the web interface. Probably a number between five and six thousand. I doubt you see 1.2.0 in that cloud. Right?

      Edit: Yeah, so you are running trunk version (will be 1.3.0 when finally released but is still under development right now). Probably best if you upgrade to the very latest version (update the checkout code and re-run the installer) and see if it works for you.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      N 1 Reply Last reply Reply Quote 0
      • N
        nbuursma @george1421
        last edited by

        @george1421 … soo…5927?

        george1421G 1 Reply Last reply Reply Quote 1
        • N
          nbuursma @Sebastian Roth
          last edited by

          @Sebastian-Roth said:

          @nbuursma The version you can see in the blue cloud on the web interface. Probably a number between five and six thousand. I doubt you see 1.2.0 in that cloud. Right?

          Gotcha! Sorry guys, yep its 5927, thanks so much!

          1 Reply Last reply Reply Quote 0
          • george1421G
            george1421 Moderator @nbuursma
            last edited by george1421

            @nbuursma said:

            @george1421 … soo…5927?

            As Sebastian said, its best if you have problems to upgrade the latest trunk release. The trunk releases are really dynamic as the bugs are squashed. Your version can get stale in a matter of hours. But the more things people run into the better the quality of 1.3.0 stable will be when its released.

            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

            N 1 Reply Last reply Reply Quote 0
            • N
              nbuursma @george1421
              last edited by

              @george1421 said:

              @nbuursma said:

              @george1421 … soo…5927?

              As Sebastian said, its best if you have problems to upgrade the latest trunk release. The trunk releases are really dynamic as the bugs are squashed.

              Okay, so how do I do this? (Again, I’m a total noob), do I use this?

              svn co https://svn.code.sf.net/p/freeghost/code/trunk FogDownload

              svn co https://github.com/FOGProject/fogproject FogDownload

              Will that get me the newest version?

              george1421G 1 Reply Last reply Reply Quote 0
              • george1421G
                george1421 Moderator @nbuursma
                last edited by george1421

                @nbuursma Well since you are already on a trunk version what did you do to upgrade from 1.2.0 stable? Did you use svn or git?

                If you use svn, just change into the trunk directory [FogDirectory] and key in svn up then run the installer again in the …/bin folder.

                No worries on being a noob. We all were at one time or another. Just hang in there we’ll get this worked out.

                Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                N 1 Reply Last reply Reply Quote 0
                • N
                  nbuursma @george1421
                  last edited by

                  @george1421 said:

                  @nbuursma Well since you are already on a trunk version what did you do to upgrade from 1.2.0 stable? Did you use svn or git?

                  If you use svn, just change into the trunk directory [FogDirectory] and key in svn up then run the installer again in the …/bin folder.

                  No worries on being a noob. We all were at one time or another. Just hang in there we’ll get this worked out.

                  Ugh. I hate feeling so usesless…

                  I"m gonna talk this out like a toddler - ha!

                  So I need to “svn up https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_1.2.0/” ?

                  That URL I have is the same one I used to install my server yesterday, and the readme I get when I browse says 1.2.0… do I not have the correct version URL?

                  george1421G 1 Reply Last reply Reply Quote 0
                  • george1421G
                    george1421 Moderator @nbuursma
                    last edited by

                    @nbuursma no worries here.

                    Just change into the directory where you already ran the svn program and it downloaded the files to.

                    SO assuming if you ran this command to initially download the svn trunk.
                    svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

                    To upgrade to the latest release you need to do this

                    cd /opt/fog_trunk
                    svn up
                    cd /opt/fog_trunk/bin
                    ./installfog.sh
                    
                    

                    Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                    N 1 Reply Last reply Reply Quote 0
                    • N
                      nbuursma @george1421
                      last edited by

                      @george1421 said:

                      @nbuursma no worries here.

                      Just change into the directory where you already ran the svn program and it downloaded the files to.

                      SO assuming if you ran this command to initially download the svn trunk.
                      svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

                      To upgrade to the latest release you need to do this

                      cd /opt/fog_trunk
                      svn up
                      cd /opt/fog_trunk/bin
                      ./installfog.sh
                      
                      

                      Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

                      Thank you guys, its running now…

                      @george1421 said:

                      @nbuursma no worries here.

                      Just change into the directory where you already ran the svn program and it downloaded the files to.

                      SO assuming if you ran this command to initially download the svn trunk.
                      svn co https://svn.code.sf.net/p/freeghost/code/trunk /opt/fog_trunk

                      To upgrade to the latest release you need to do this

                      cd /opt/fog_trunk
                      svn up
                      cd /opt/fog_trunk/bin
                      ./installfog.sh
                      
                      

                      Then just follow the installer script again. It should pick up your previous settings so you don’t need to answer them again. Once the installer is complete then refresh the fog management page and the number in the cloud should be updated. Just be aware that the git and svn numbers will be different so don’t worry about that what you need is the cloud number.

                      Well I’m updated and all my settings stayed - yay!

                      0_1452778552949_Capture2.PNG

                      But I’m getting the same error - but with more information maybe?

                      http://imgur.com/QnoooBh

                      Thoughts?

                      1 Reply Last reply Reply Quote 0
                      • george1421G
                        george1421 Moderator
                        last edited by george1421

                        OK now that you are at the latest release the devs can start to work on your issue.

                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                        1 Reply Last reply Reply Quote 0
                        • george1421G
                          george1421 Moderator
                          last edited by george1421

                          To acquire / steal a post from Sebastian.

                          “Could you please run a debug session on this device (WebGUI -> Host -> Basic tasks -> Debug) and run lsblk from the command line of the target computer? What do you get?”

                          We were also focused on the fog version (important to know). What device are you trying to capture (make and model). Does this have a traditional hard drive, ssd, or m.2 SSD drive?

                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                          N 2 Replies Last reply Reply Quote 0
                          • N
                            nbuursma @george1421
                            last edited by

                            @george1421 said:

                            To acquire / steal a post from Sebastian.

                            “Could you please run a debug session on this device (WebGUI -> Host -> Basic tasks -> Debug) and run lsblk from the command line of the target computer? What do you get?”

                            We were also focused on the fog version (important to know). What device are you trying to capture (make and model). Does this have a traditional hard drive, ssd, or m.2 SSD drive?

                            I’ll run the task right now, as to the device - currently its a Lenovo X250 with a Samsung SSD 850 EVO 120GB HDD

                            1 Reply Last reply Reply Quote 0
                            • N
                              nbuursma @george1421
                              last edited by

                              @george1421 said:

                              To acquire / steal a post from Sebastian.

                              “Could you please run a debug session on this device (WebGUI -> Host -> Basic tasks -> Debug) and run lsblk from the command line of the target computer? What do you get?”

                              We were also focused on the fog version (important to know). What device are you trying to capture (make and model). Does this have a traditional hard drive, ssd, or m.2 SSD drive?

                              Okay I ran it:

                              http://imgur.com/tVVvEj7

                              1 Reply Last reply Reply Quote 0
                              • N
                                nbuursma
                                last edited by

                                Oh! Okay… hmm… it appears that the x250s have a small SSD built into them perhaps?

                                Would that not having any partitions on it throw off Fog?

                                george1421G 1 Reply Last reply Reply Quote 0
                                • george1421G
                                  george1421 Moderator @nbuursma
                                  last edited by

                                  @nbuursma OK, that is where lenovo is hiding all of that malware lol.

                                  I think that should be a question for the @Developers but the structure of the drives /dev/sda (etc) should not trow off FOG. But that 14GB empty hard drive might.

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                  Tom ElliottT 1 Reply Last reply Reply Quote 1
                                  • Tom ElliottT
                                    Tom Elliott @george1421
                                    last edited by

                                    @george1421 depends on how it is seen in the system.

                                    If the SSD is the first drive, it may pose a problem.

                                    Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                    george1421G 1 Reply Last reply Reply Quote 0
                                    • george1421G
                                      george1421 Moderator @Tom Elliott
                                      last edited by george1421

                                      @Tom-Elliott His link to the image has this built in lenovo hard drive as /dev/sdb, where his main SATA SSD is /dev/sda. But who knows what format or partition table it has on this 14GB drive, let alone the reason why it is there truly there.

                                      Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                      Tom ElliottT 1 Reply Last reply Reply Quote 0
                                      • Tom ElliottT
                                        Tom Elliott @george1421
                                        last edited by

                                        @george1421 We get partitions based on the drive.

                                        If this is a resizable image, then it should get the first device found (/dev/sda in this case).

                                        Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                                        Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                                        Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                                        1 Reply Last reply Reply Quote 0
                                        • george1421G
                                          george1421 Moderator
                                          last edited by george1421

                                          @Tom-Elliott Interesting. Then if we look at this picture http://imgur.com/QnoooBh can we tell if sda or sdb is thowing the error. Its not quite clear. Its coming up with an unterminated string. According to the output of lsblk it should be working no problem.

                                          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!

                                          N 1 Reply Last reply Reply Quote 0
                                          • N
                                            nbuursma @george1421
                                            last edited by

                                            @george1421 said:

                                            @Tom-Elliott Interesting. Then if we look at this picture http://imgur.com/QnoooBh can we tell if sda or sdb is thowing the error. Its not quite clear. Its coming up with an unterminated string. According to the output of lsblk it should be working no problem.

                                            Okay guys, I got pretty far on my own…

                                            I figured the small SSD was the issue so I logged into windows - > disk management -> formatted it
                                            Then I updated the host on the fog server so Host Primary Disk = /dev/sda
                                            This seems to work, the partclone actually images the hard drive re-sizing as it goes… it still failed though at the end when it was updating the database.

                                            Wayne WorkmanW 1 Reply Last reply Reply Quote 0
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