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Fog Storage Node is Unable to Connect

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FOG Problems
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  • A
    Atton
    last edited by Sep 15, 2015, 6:39 PM

    The fog storage node is running Ubuntu 12.04. I have passed ownership of the Images folder from root to fog (my login). The password and username match that on the config section of the server GUI. However it still says that the fog node is unable to connect. You can see the technical specs of the machine but it will not allow images to be placed on it. Any advice? Thanks!

    1 Reply Last reply Reply Quote 0
    • J
      Joseph Hales Testers
      last edited by Sep 15, 2015, 6:40 PM

      First thing to check is the ftp trouble shooting steps in the wiki.

      RTFM

      1 Reply Last reply Reply Quote 1
      • A
        Atton
        last edited by Atton Sep 15, 2015, 12:46 PM Sep 15, 2015, 6:44 PM

        I have been through that list of stuff to do and all the settings check out. But still no luck

        W 1 Reply Last reply Sep 15, 2015, 6:55 PM Reply Quote 0
        • W
          Wayne Workman @Atton
          last edited by Sep 15, 2015, 6:55 PM

          @Atton Can you give us a screenshot or photograph of the error you’re seeing?

          Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
          Daily Clean Installation Results:
          https://fogtesting.fogproject.us/
          FOG Reporting:
          https://fog-external-reporting-results.fogproject.us/

          A 1 Reply Last reply Sep 15, 2015, 7:01 PM Reply Quote 0
          • A
            Atton @Wayne Workman
            last edited by Sep 15, 2015, 7:01 PM

            Fog Connect.png @Wayne-Workman

            1 Reply Last reply Reply Quote 0
            • T
              Tom Elliott
              last edited by Sep 15, 2015, 7:11 PM

              What is the /etc/vsftpd.conf show and what version of vsftpd are you running?

              My guess is you need to add seccomp_sandbox=NO to your vsftpd.conf and restart vsftpd service.

              Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              A 1 Reply Last reply Sep 15, 2015, 7:24 PM Reply Quote 0
              • A
                Atton
                last edited by Sep 15, 2015, 7:17 PM

                I’m still getting the same error. I didn’t add the seccomp_sandbox=NO line to that config file because the main server worked without adding it. Do you think I should add that line to the main server as well?

                1 Reply Last reply Reply Quote 0
                • A
                  Atton @Tom Elliott
                  last edited by Sep 15, 2015, 7:24 PM

                  @Tom-Elliott I added that line on both the server and node but still no luck.

                  1 Reply Last reply Reply Quote 0
                  • J
                    Joseph Hales Testers
                    last edited by Sep 15, 2015, 7:31 PM

                    And you have no errors pinging or running ftp commands on the storage node from the main fog server?

                    RTFM

                    A 1 Reply Last reply Sep 16, 2015, 12:19 PM Reply Quote 0
                    • A
                      Atton @Joseph Hales
                      last edited by Sep 16, 2015, 12:19 PM

                      @Joseph-Hales When I try to connect using “ftp 10.58.X.X” I get an error saying connection refused. My ftp config matches that in the fog setup wiki

                      1 Reply Last reply Reply Quote 0
                      • J
                        Joseph Hales Testers
                        last edited by Sep 16, 2015, 12:38 PM

                        Check and make sure firewall is disabled?

                        RTFM

                        A 2 Replies Last reply Sep 16, 2015, 1:34 PM Reply Quote 0
                        • A
                          Atton @Joseph Hales
                          last edited by Sep 16, 2015, 1:34 PM

                          @Joseph-Hales Firewall is disabled. I was thinking and when I set if up I used a different MySQL username and password. Let me try to change it and I’ll let you know what happens

                          1 Reply Last reply Reply Quote 0
                          • A
                            Atton @Joseph Hales
                            last edited by Sep 16, 2015, 2:23 PM

                            @Joseph-Hales I still get the error saying that the connection is refused.

                            1 Reply Last reply Reply Quote 0
                            • J
                              Joseph Hales Testers
                              last edited by Sep 16, 2015, 2:42 PM

                              If your ftp connection is refused then what you have is a firewall, connectivity issue, or the service is not running you need to go back to this https://wiki.fogproject.org/wiki/index.php/Troubleshoot_FTP until ftp is working.

                              RTFM

                              A 1 Reply Last reply Sep 16, 2015, 3:19 PM Reply Quote 0
                              • A
                                Atton @Joseph Hales
                                last edited by Sep 16, 2015, 3:19 PM

                                @Joseph-Hales Ftp is running on one storage node but not the other or the server. I am looking at what I did to get one to work but not the others. I’ll keep tinkering. Thank you so much for all your help

                                W 1 Reply Last reply Sep 16, 2015, 10:13 PM Reply Quote 0
                                • W
                                  Wayne Workman @Atton
                                  last edited by Sep 16, 2015, 10:13 PM

                                  @Atton Is the storage node running fog 1.2.0 ?

                                  SSH into the storage node and try to FTP into it from itself. Try it’s IP first, if that doesn’t work then try 127.0.0.1.

                                  Have you verified that FTP is running on the storage node?

                                  Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG!
                                  Daily Clean Installation Results:
                                  https://fogtesting.fogproject.us/
                                  FOG Reporting:
                                  https://fog-external-reporting-results.fogproject.us/

                                  A 1 Reply Last reply Sep 17, 2015, 11:08 AM Reply Quote 0
                                  • A
                                    Atton @Wayne Workman
                                    last edited by Sep 17, 2015, 11:08 AM

                                    @Wayne-Workman I have. I can open into ftp on any device to the one node but not the node or server. As far as I can tell all of the config files match.

                                    1 Reply Last reply Reply Quote 0
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