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    snapins not deploying from storage nodes: Version 1.5.7.4

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    • S
      Sebastian Roth Moderator
      last edited by

      I will definitely look into this issue when I get back.

      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

      1 Reply Last reply Reply Quote 0
      • Greg PlamondonG
        Greg Plamondon Testers @Sebastian Roth
        last edited by

        @Sebastian-Roth any ideas on where I could start to troubleshoot this? I don’t see anything in the logs standing out.

        1 Reply Last reply Reply Quote 0
        • S
          Sebastian Roth Moderator
          last edited by Sebastian Roth

          @Greg-Plamondon Ok, let’s start in the database. Please connect to the DB on the command line:

          shell> mysql -u root -p
          Password:
          ...
          mysql> use fog;
          ...
          mysql> SELECT * FROM globalSettings WHERE settingKey LIKE '%SNAPIN_LOCATION_SEND_ENABLED%';
          ...
          

          Post the results you get here in the forums.

          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

          Greg PlamondonG 1 Reply Last reply Reply Quote 0
          • Greg PlamondonG
            Greg Plamondon Testers @Sebastian Roth
            last edited by Greg Plamondon

            @Sebastian-Roth said in snapins not deploying from storage nodes: Version 1.5.7.4:

            SELECT * FROM globalSettings WHERE settingKey LIKE ‘%SNAPIN_LOCATION_SEND_ENABLED%’;

            MariaDB [fog]> SELECT * FROM globalSettings WHERE settingKey LIKE '%SNAPIN_LOCATION_SEND_ENABLED%';
            +-----------+----------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+--------------+----------------------+
            | settingID | settingKey                       | settingDesc                                                                                                                                                                                  | settingValue | settingCategory      |
            +-----------+----------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+--------------+----------------------+
            |       206 | FOG_SNAPIN_LOCATION_SEND_ENABLED | This setting defines sending the location url based on the host that checks in. It tells the client to download snapins from the host defined location where available. Default is disabled. | 1            | FOG Client - Snapins |
            +-----------+----------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+--------------+----------------------+
            1 row in set (0.00 sec)
            

            this is the fog.log on the client.

            ------------------------------------------------------------------------------
            ---------------------------------SnapinClient---------------------------------
            ------------------------------------------------------------------------------
             10/21/2019 2:30 PM Client-Info Client Version: 0.11.16
             10/21/2019 2:30 PM Client-Info Client OS:      Windows
             10/21/2019 2:30 PM Client-Info Server Version: 1.5.7.4
             10/21/2019 2:30 PM Middleware::Response Success
             10/21/2019 2:30 PM SnapinClient Running snapin 00 - UltraVNC
             10/21/2019 2:30 PM Middleware::Communication Download: http://10fogserver.domain-name.com/fog/service/snapins.file.php?mac=00:0C:29:A6:AD:01&taskid=9092
            

            shouldnt it be the storage nodes hostname?

            Download: http://23storage.domain-name.com/fog/...
            
            1 Reply Last reply Reply Quote 0
            • S
              Sebastian Roth Moderator
              last edited by

              @Greg-Plamondon Ok, setting it correct in the DB. Just wanted to make sure it is before we get into the code.

              Now this is the part that decides about which node to use when the location plugin is used:

              • https://github.com/FOGProject/fogproject/blob/dev-branch/packages/web/lib/plugins/location/hooks/changeitems.hook.php#L150
              • https://github.com/FOGProject/fogproject/blob/dev-branch/packages/web/lib/plugins/location/class/location.class.php#L157

              Please run another mysql query for us and post output here:

              mysql> SELECT * FROM location;
              

              Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

              Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

              Greg PlamondonG 1 Reply Last reply Reply Quote 0
              • Greg PlamondonG
                Greg Plamondon Testers @Sebastian Roth
                last edited by

                @Sebastian-Roth said in snapins not deploying from storage nodes: Version 1.5.7.4:

                mysql> SELECT * FROM location;

                MariaDB [fog]> SELECT * FROM location;
                +-----+--------------------------------------------+-------+-----------------+----------------+------------+---------------------+--------------+
                | lID | lName                                      | lDesc | lStorageGroupID | lStorageNodeID | lCreatedBy | lCreatedTime        | lTftpEnabled |
                +-----+--------------------------------------------+-------+-----------------+----------------+------------+---------------------+--------------+
                |   1 | 23 - Kansas City, MO - 10MB                |       |               1 |             15 | gp1001     | 2018-03-26 13:56:25 | 1            |
                |   2 | 10 - Help Desk - Byron Center, MI          |       |               1 |             31 | gp1001     | 2018-03-21 13:36:01 | 0            |
                |   3 | 11 - Spring Lake, MI - 10MB                |       |               1 |             38 | gp1001     | 2018-03-21 13:36:46 | 1            |
                |   4 | 13 - James P. Cole BLVD - Flint, MI - 10MB |       |               1 |              7 | gp1001     | 2018-03-21 13:37:28 | 1            |
                |   5 | 14 - Lansing, MI - 5MB                     |       |               1 |              8 | gp1001     | 2018-03-21 13:37:59 | 1            |
                |   6 | 30 - Windsor, Ontario, CA - 10MB           |       |               1 |              5 | gp1001     | 2018-03-21 13:39:30 | 1            |
                |   8 | 17 - Toledo, OH - 10MB                     |       |               1 |             41 | gp1001     | 2018-03-23 16:17:04 | 1            |
                |   9 | 18 - Bertrand, MO - 3MB                    |       |               1 |             37 | gp1001     | 2018-03-26 10:17:35 | 1            |
                |  10 | 19 - Wayne, MI                             |       |               1 |             12 | gp1001     | 2018-03-26 10:29:28 | 1            |
                |  12 | 21 - White Pine, TN - 10MB                 |       |               1 |             13 | gp1001     | 2018-03-26 12:00:22 | 1            |
                |  13 | 25 - Marshall, MI - 5MB                    |       |               1 |             16 | gp1001     | 2018-03-27 08:54:57 | 1            |
                |  14 | 28 - Grand Prairie, TX - 10MB              |       |               1 |             17 | gp1001     | 2018-03-27 12:46:43 | 1            |
                |  15 | 29 - Port Huron, MI - 5MB                  |       |               1 |             27 | gp1001     | 2018-03-27 14:26:09 | 1            |
                |  16 | 33 - Coldwater, MI - VPN                   |       |               1 |             19 | gp1001     | 2018-03-27 15:41:24 | 1            |
                |  17 | 34 - Lima, OH - 10MB                       |       |               1 |             35 | gp1001     | 2018-03-27 16:03:53 | 1            |
                |  18 | 43 - Dayton, OH - 50MB                     |       |               1 |             33 | gp1001     | 2018-03-27 16:50:25 | 1            |
                |  19 | 44 - Marion, IN. - 10MB                    |       |               1 |             22 | gp1001     | 2018-03-28 10:10:30 | 1            |
                |  20 | 99 - Mobile Office - MIFI                  |       |               1 |             23 | gp1001     | 2018-03-29 16:28:13 | 1            |
                |  21 | 27 - Indianapolis, IN. - 5MB               |       |               1 |             26 | gp1001     | 2018-04-03 13:31:21 | 1            |
                |  23 | 36 - Springfield, IL - 10MB                |       |               1 |             25 | gp1001     | 2018-04-11 11:20:02 | 1            |
                |  26 | 32 - Hecla                                 |       |               1 |             29 | gp1001     | 2018-06-08 17:04:05 | 1            |
                |  25 | 10 - Byron Center                          |       |               1 |              1 | gp1001     | 2018-05-01 16:40:42 | 1            |
                |  27 | 15 - Hamtramck                             |       |               1 |             28 | gp1001     | 2018-06-11 09:38:24 | 1            |
                |  28 | 12 - Ypsilanti, MI                         |       |               1 |             30 | gp1001     | 2018-06-11 10:42:42 | 0            |
                |  30 | 31 - Grand Haven Road, Spring Lake MI -    |       |               1 |             44 | gp1001     | 2019-07-29 13:15:55 | 0            |
                |  29 | 38 - St Louis                              |       |               1 |             43 | gp1001     | 2019-05-31 16:00:28 | 1            |
                +-----+--------------------------------------------+-------+-----------------+----------------+------------+---------------------+--------------+
                26 rows in set (0.00 sec)
                
                
                1 Reply Last reply Reply Quote 0
                • S
                  Sebastian Roth Moderator
                  last edited by

                  @Greg-Plamondon Ok, I think I found what’s causing this. Give me a bit more time.

                  Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                  Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                  1 Reply Last reply Reply Quote 0
                  • S
                    Sebastian Roth Moderator
                    last edited by Sebastian Roth

                    @Greg-Plamondon Please check the chat bubble in the top right corner.

                    I am fairly sure this has not worked properly in a very long time.

                    Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                    Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sebastian Roth Moderator
                      last edited by

                      @Greg-Plamondon I just pushed a fix to dev-branch. Very similar to what we tested in your setup already. Would still be great if you could try it out just to make sure.

                      Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                      Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                      Greg PlamondonG 1 Reply Last reply Reply Quote 0
                      • Greg PlamondonG
                        Greg Plamondon Testers @Sebastian Roth
                        last edited by Greg Plamondon

                        @Sebastian-Roth doing a git pull now will let you know shortly

                        EDIT:

                        I installed the change you made and it looks the same as when you made the changes to my system at least from a fog.log stand point.
                        its is calling the IP address of the storage node.

                        1 Reply Last reply Reply Quote 0
                        • S
                          Sebastian Roth Moderator
                          last edited by Sebastian Roth

                          @Greg-Plamondon Thanks! So I will mark this solved then. Fix is in the dev-branch if others read this and want to update to get the fix as well.

                          Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                          Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

                          Tom ElliottT 1 Reply Last reply Reply Quote 0
                          • Tom ElliottT
                            Tom Elliott @Sebastian Roth
                            last edited by

                            @Sebastian-Roth Thank you for finding and fixing the issue.
                            @Greg-Plamondon Thanks for reporting. This fix is also set for 1.6 now too.

                            Awesome job everybody!

                            Thank you,

                            Please help us build the FOG community with everyone involved. It's not just about coding - way more we need people to test things, update documentation and most importantly work on uniting the community of people enjoying and working on FOG! Get in contact with me (chat bubble in the top right corner) if you want to join in.

                            Web GUI issue? Please check apache error (debian/ubuntu: /var/log/apache2/error.log, centos/fedora/rhel: /var/log/httpd/error_log) and php-fpm log (/var/log/php*-fpm.log)

                            Please support FOG if you like it: https://wiki.fogproject.org/wiki/index.php/Support_FOG

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